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Promise Technology ultratrak SX4000 User Manual

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UltraTrak
SX4000, SX8000, RM8000
User Manual
Version 8.0 Rev. A

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Summary of Contents for Promise Technology ultratrak SX4000

  • Page 1 UltraTrak SX4000, SX8000, RM8000 User Manual Version 8.0 Rev. A...
  • Page 3 You should back up all data before installing any drive controller or storage peripheral. Promise Technology is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other Promise Technology product. Notice...
  • Page 4 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult Promise Technology, Inc. or an experienced radio/TV technician for help. This device complies with Part 5 of the FCC Rules. Operation is subject to the...

  • Page 5: Table Of Contents

    Table of Contents Chapter 1: Introduction ....................1 Architectural Description..................1 Chapter 2: Getting Started..................3 Unpack UltraTrak....................3 Mount UtraTrak RM8000 in Rack ................. 4 Install Hard Drives ....................6 Connecting the Null Modem Cable ............... 8 SCSI Termination on UltraTrak................9 Connecting the SCSI Cables ................
  • Page 6 UltraTrak SX4000, SX8000 & RM8000 User Manual Chapter 4: Front Panel Interface ................35 The LCD Messages .................... 36 Idle Mode ......................36 Initial Mode Menu..................... 38 Configuration Menu..................39 View Status Menu .................... 41 Configure Array....................45 Configure Cache....................59 Configure SCSI....................

  • Page 7: Chapter 1: Introduction

    The self-contained hardware-based array provides maximum performance in a compact external chassis. The UltraTrak SX4000 is an external disk array with an expandable capacity of up to four individual disk drives. The UltraTrak SX8000 and RM8000 are external disk arrays with an expandable capacity of up to eight individual disk drives.
  • Page 8 UltraTrak SX4000, SX8000 & RM8000 User Manual Features and Benefits Feature Benefit Maximum fault tolerance Ensures uninterrupted data availability. Supports RAID levels 0, 1, 3, 5, Allows system to be tuned for maximum performance. 0+1, 30, 50 and JBOD RAID 30 and 50 are only supported on the SX8000 and RM8000.

  • Page 9: Chapter 2: Getting Started

    Chapter 2: Getting Started Warning To prevent serious damage to the UltraTrak storage subsystem, be sure that the voltage-select switch on the back of the power supply is set to your local voltage (see Figure 10 on page 14). Getting started with the UltraTrak consists of the following steps: Unpack the UltraTrak storage subsystem (this page).

  • Page 10: Mount Utratrak Rm8000 In Rack

    UltraTrak SX4000, SX8000 & RM8000 User Manual Mount UtraTrak RM8000 in Rack The UltraTrak may be installed in any convenient location within the LVD SCSI cable length distance of the next SCSI device. The UltraTrak RM8000 is designed specifically for rack mount installation but may also serve on a bench top as well.
  • Page 11 Chapter 2: Getting Started Part of Rack Front Door Release Screws, 2 plc. (Vertical Mounting Rail) Rack Mounting Tray or Shelf Figure 2. Rack Mounted RM8000...

  • Page 12: Install Hard Drives

    UltraTrak SX4000, SX8000 & RM8000 User Manual Install Hard Drives Before using, the UltraTrak must first be populated with ATA hard drives. The UltraTrak can support hard drives in the configurations listed below. Number of Hard Drives RAID Configuration Minimum...
  • Page 13 Chapter 2: Getting Started Caution If you plan to operate your UltraTrak SX4000 with less than four hard disk drives or your UltraTrak SX/RM8000 with less than eight hard disk drives, be sure to install all of the Drive Carriers into the Chassis, even if they are not holding a drive.

  • Page 14: Connecting The Null Modem Cable

    UltraTrak SX4000, SX8000 & RM8000 User Manual Insert the carrier into the chassis this way. Figure 4. UltraTrak Drive Carrier Connecting the Null Modem Cable Attach one end of the Null Modem Cable to a COM Port on your PC or Workstation.

  • Page 15: Scsi Termination On Ultratrak

    Chapter 2: Getting Started SCSI Termination on UltraTrak Your UltraTrak unit may have internal or external SCSI termination. Either method is equally effective. But you enable each one differently. Therefore, you must know which method your system has. An UltraTrak with internal SCSI termination: •...

  • Page 16: Connecting The Scsi Cables

    UltraTrak SX4000, SX8000 & RM8000 User Manual Connecting the SCSI Cables Installation of the UltraTrak disk array is very similar to the installation of a standard SCSI drive. The SCSI connector accepts the standard 68-pin LVD SCSI connector used on most LVD SCSI devices. Refer to your system and/or SCSI host adapter manual for additional installation procedures that may apply to your system or host adapter.
  • Page 17 Chapter 2: Getting Started Correct SCSI termination procedures require that the first and last devices on the SCSI bus be terminated. If the first or last device is not terminated, or if devices other than the first and last are terminated, erratic SCSI bus performance may occur.

  • Page 18: Daisy Chaining Multiple Arrays

    UltraTrak SX4000, SX8000 & RM8000 User Manual Daisy Chaining Multiple Arrays Use a standard 68-pin SCSI-3 cable assembly to attach the array to the SCSI chain. Attach each cable to the individual units to be connected on the SCSI bus.

  • Page 19: Daisy Chaining With Other Scsi Devices

    Chapter 2: Getting Started Daisy Chaining with Other SCSI Devices This procedure is essentially the same as the procedure outlined above for multiple arrays. Refer to the manual associated with the other device or devices for additional information that may be pertinent to that unit. Ensure that each device has a unique SCSI ID and that only the first and last devices are terminated.

  • Page 20: Connect Power Cable And Switch Power On

    UltraTrak SX4000, SX8000 & RM8000 User Manual Connect Power Cable and Switch Power On The UltraTrak SX4000 disk array includes a single power supply; The UltraTrak SX8000 and RM8000 include two replaceable power supply modules. Both systems will operate on either 115 volts AC or 230 volts AC. Ensure that the voltage switch on the back of each power supply is set to your local voltage.

  • Page 21: Enter Or Change The Password

    Chapter 2: Getting Started Enter or Change the Password You are prompted for a password each time you access the UltraTrak Configuration Mode. A password consists of four digits. The default password is 0000. Enter Password You are prompted to enter the correct password each time you access the UltraTrak Configuration mode.

  • Page 22: Assign A Scsi Id

    UltraTrak SX4000, SX8000 & RM8000 User Manual Figure 11. Location of Password Reset Jumper on Controller Board Assign a SCSI ID Each device on a SCSI chain must have a unique ID. The default SCSI ID setting of the UltraTrak is 0. If you need to change the SCSI ID setting of the UltraTrak, do the following: From the Idle mode display, press the SEL button on the front panel.

  • Page 23: Configure The Ultratrak

    Chapter 2: Getting Started Configure the UltraTrak The configuration procedures for the UltraTrak SX4000, UltraTrak SX8000 and UltraTrak RM8000 are exactly the same. The following procedures provide the basic steps needed to create an array and get your UltraTrak running quickly.

  • Page 24: How To Manually Create An Array

    UltraTrak SX4000, SX8000 & RM8000 User Manual How to Manually Create an Array Ensure that the UltraTrak power is off. Install the disk drives into the UltraTrak and lock the Drive Carrier lever. Switch the power on and wait about one minute for the UltraTrak to initialize.
  • Page 25 Chapter 2: Getting Started 13. Press button to choose the Add/Remove Drives feature then press SEL. 14. Use the button to select each drive. Press SEL to toggle between adding or removing a drive. Press EXIT when done. 15. Press SEL to Save Changes 16.

  • Page 26: Gigabyte Boundary

    UltraTrak SX4000, SX8000 & RM8000 User Manual Gigabyte Boundary The Gigabyte Boundary feature is designed for fault tolerant arrays (RAID 1, 0+1, 3, 5, 30, and 50) in which a drive has failed and the user cannot replace the drive with the same capacity or larger.

  • Page 27: Choosing A Raid Level

    Chapter 2: Getting Started Choosing a RAID Level There are several issues to consider when choosing the RAID Level for your UltraTrak array. Appendix B: Technology Background on page 71 gives some technical insight regarding each RAID choice and the following discussion summarizes some advantages, disadvantages and applications for each choice.
  • Page 28 UltraTrak SX4000, SX8000 & RM8000 User Manual RAID 3 Advantages Disadvantages High Read data transfer rate Parity drive can become bottleneck if a lot of data is being written to the array Disk failure has an insignificant impact on throughput Recommended Applications for RAID 3 •...
  • Page 29 Chapter 2: Getting Started RAID 30 Advantages Disadvantages High Read data transfer rate Higher disk overhead than RAID 3 High reliability Supports large volume sizes Recommended Applications for RAID 30 • Image Editing • Video streaming • Any application requiring high availability and high speed RAID 50 Characteristics/Advantages Disadvantages...

  • Page 30: Expanding An Array

    UltraTrak SX4000, SX8000 & RM8000 User Manual Expanding an Array Expanding an array increases the array capacity without affecting data availability. You can expand an existing array by adding one or more free disk drives to the array using the Expand Array function.

  • Page 31: Raid Conversion

    Chapter 2: Getting Started RAID Conversion Existing arrays can be converted to a different RAID level of equal or greater capacity to add flexibility, redundancy or for tuning an array for a different storage application. UltraTrak supports the following conversions: From Comments RAID 50...
  • Page 32 UltraTrak SX4000, SX8000 & RM8000 User Manual From Comments RAID 1 RAID 50 Increases performance. 6 or 8 drives required. RAID 30 RAID 5 Adds performance, capacity and redundancy. 3 or more drives required. RAID 3 RAID 0+1 Adds performance and capacity. 4, 6 or 8 drives required.
  • Page 33 Chapter 2: Getting Started You may need to add one or more drives to the array before you can perform a conversion. To add drives, see Expanding an Array, above. Do the following steps to convert an array: Press the SEL button on the front panel. Press button once to select Configuration, then press SEL.

  • Page 34: Hot Spare Drive(S)

    UltraTrak SX4000, SX8000 & RM8000 User Manual Hot Spare Drive(s) A good precaution to protecting your array integrity in the event of drive failure is maintaining a hot spare drive. A hot spare is a drive that is connected to the array system, but is not assigned as a member of the array.

  • Page 35: Chapter 3: Array Maintenance

    Chapter 3: Array Maintenance Drive Status Indicators As shown in the figure below, each drive has three status LEDs. Figure 12. Location of Drive Status Indicators (SX4000 shown) Meaning of Status Indicators Indicator Color Meaning Power No disk drive power – power off or no disk installed. Green Disk power on.

  • Page 36: Critical & Offline Arrays

    UltraTrak SX4000, SX8000 & RM8000 User Manual Critical & Offline Arrays A fault tolerant array goes “critical” when a drive is removed or fails. Due to the fault tolerance of the array, the data is still available and online. However, once the array goes critical, the array has lost its fault tolerance, and performance may be adversely affected.

  • Page 37: Replacing A Disk Drive Module

    Chapter 4: Front Panel Interface Replacing a Disk Drive Module UltraTrak disk drive modules should not be removed unless it has been determined that a drive in the array has failed. Generally, a disk drive that is a member of a fault tolerant array may be replaced at any time without affecting the availability of data to the system.

  • Page 38: Drive Replacement

    UltraTrak SX4000, SX8000 & RM8000 User Manual Drive Replacement The bottom of the disk drive sets into the mounting assembly. Secure the disk drive in place with four screws. Drive Carrier Latching Mechanism 4 screws Drive Carrier Lock Figure 13. Drive Carrier...

  • Page 39: Replacing A Power Supply Module (-8000 Series Only)

    Chapter 4: Front Panel Interface Disk Drive Connect Power Cable to the Disk Drive Connect Drive Data Cable Drive Carrier to the Disk Drive Latching Mechanism Figure 14. Connecting Cables to Disk Drive Warning Only qualified service personnel should remove and replace a power supply module.
  • Page 40 UltraTrak SX4000, SX8000 & RM8000 User Manual Only trained and qualified personnel should remove the power supplies from the UltraTrak units. Switch the failed power supply OFF. Remove the power supply locking screw. Using the pull handle on the power supply pull it from the chassis.

  • Page 41: Chapter 4: Front Panel Interface

    Chapter 4: Front Panel Interface The front panel interface for the UltraTrak consist of following items: Type of Interface Name Comments LED Indicators Power Power Indicator Status Activity Indicator Green Enclosure functioning normally. Amber An array is critical, a power supply has failed, or a fan has failed.

  • Page 42: The Lcd Messages

    UltraTrak SX4000, SX8000 & RM8000 User Manual The LCD Messages The UltraTrak LCD message display panel has the following modes of operation: • Idle mode • Error mode • Initial mode Idle Mode Error Mode See next page Provides an error...
  • Page 43 Chapter 4: Front Panel Interface The first line of the Idle mode menu will display one of the following status messages: Array Functional The array is fully operational, and no problems are present. Array Critical The array is operational, but has lost its fault tolerance. For RAID array levels 1, 0+1, 3, 5, 30, and 50 the array contains a failed drive.

  • Page 44: Initial Mode Menu

    UltraTrak SX4000, SX8000 & RM8000 User Manual Initial Mode View Status See page 40 View Controller Info View Cache Stats View Array Information View Enclosure See page 39 Configuration Configure Array Configure Cache Configure SCSI Change Password See page 15...

  • Page 45: Configuration Menu

    Chapter 4: Front Panel Interface Configuration Configure Array See page 44 Auto Array Setup View Drive Assignment Define Array Delete Array Expand Array RAID Conversion Advanced Feature Configure Cache See page 59 Write Cache Read Ahead Cache Flush Frequency See page 60 Configure SCSI Mode SCSI ID...
  • Page 46 UltraTrak SX4000, SX8000 & RM8000 User Manual View Status View Controller Info See page 41 Memory Size Hardware Rev Firmware Rev View Cache Stats See page 42 Cache Memory Size Cache Block Size Cache Read Hit Cache Write Hit See page 42...

  • Page 47: View Status Menu

    Chapter 4: Front Panel Interface View Status Menu The View Status menu allows the user to select the information he wishes to view with the following menu: View Controller Info. View Cache Stats View Array Information Press to move these items on the LCD. View Enclosure What you can do: Press SEL:...
  • Page 48 UltraTrak SX4000, SX8000 & RM8000 User Manual View Cache Stats The View Cache Stats mode displays the cache memory size, cache block size, the cache read hit percentage rate and the cache write hit percentage rate. Where the values shown are simply examples.
  • Page 49 Chapter 4: Front Panel Interface View Enclosure The View Enclosure menu displays the following information: Where the values shown are simply examples. Temp1: 30°C/86°F Temp2: 30°C/86°F Temp3: 30°C/86°F Press to move these items on the LCD. FAN 1 : 4782 RPM …...
  • Page 50 UltraTrak SX4000, SX8000 & RM8000 User Manual Configure Array See page 46 Auto Array Setup Provides a list of available RAID levels See page 47 View Drive Assignments Provides a list of installed disk drives. See page 48 Define Array...

  • Page 51: Configure Array

    Chapter 4: Front Panel Interface Configure Array The Configure Array menu will allow the creation and deletion of arrays. The configure array menu contains the following sub menus: Auto Array Setup View Drive Assignments Define Array Press to move these items on the LCD. Delete Array Expand Array RAID Conversion...
  • Page 52 UltraTrak SX4000, SX8000 & RM8000 User Manual Auto Array Setup Function The Auto Array Setup function provides a list of the available RAID levels. Select the RAID level that you wish to configure your array with. Only the available RAID levels are displayed.
  • Page 53 Chapter 4: Front Panel Interface View Drive Assignments The View Drive Assignments mode lists each installed drive by model and identifies its array ID or that it is free (if it is not assigned to an array). Each drive is displayed on one line. Where the values shown are simply examples.
  • Page 54 UltraTrak SX4000, SX8000 & RM8000 User Manual Define Array The Define Array menu defines array parameters for the selected array. An array number is selected by using the up/down key to select the array number field. The SEL key is then used to select array number 1-4.
  • Page 55 Chapter 4: Front Panel Interface Stripe Block Size The Stripe Block Size menu allows you to select a Stripe Block Size between 4KB and 64KB: 16KB Press to move these items on the LCD. 32KB 64KB What you can do: Press SEL: Selects one of the active Stripe Block Size: Moves the active message line up.
  • Page 56 UltraTrak SX4000, SX8000 & RM8000 User Manual Add/Remove Drives The Add/Remove Drives menu assigns and removes drives from arrays. All free drives are displayed as one drive per line format. The SEL key toggles the drive between free and assigned. Assigned drives are designated by the word Assigned and free drives are designated by the word Free.
  • Page 57 Chapter 4: Front Panel Interface Expand Array The Expand Array menu allows the user to add free drives to an existing array – thus increasing the storage capacity of the array. Source Array ID Add New Drives Save Changes Press to move these items on the LCD.
  • Page 58 UltraTrak SX4000, SX8000 & RM8000 User Manual Source Array ID The Source Array ID menu lists the defined arrays and their current RAID level. Select array you wish to modify. Only existing Array IDs are Displayed. Array ID: 1 RAID5 Array ID: 2 RAID 1 Array ID: 3 …...
  • Page 59 Chapter 4: Front Panel Interface Target RAID Level The Target RAID Level menu lists the available RAID levels that you may convert your existing array to. Only available RAID Levels are Displayed. RAID 0 RAID 1 RAID 3 Press to move these items on the LCD. RAID 5 RAID 0+1 JBOD...
  • Page 60 UltraTrak SX4000, SX8000 & RM8000 User Manual Advanced Feature Wipe out disk Synchronize Array Stop RAID Conversion Press to move these items on the LCD. Disable Buzzer Rebuild/Sync Pri. Smart Check Enabled HD Write Cache Enabled Rebuild Media Err Abort...
  • Page 61 Chapter 4: Front Panel Interface Wipe Out Disk The Wipe Out Disk menu allows the user to delete the area on the hard drive that contains array information used exclusively by the UltraTrak controller. It may be necessary to wipe out a disk if the disk was previously a member of an UltraTrak array and you wish to use the disk in a different UltraTrak array.
  • Page 62 UltraTrak SX4000, SX8000 & RM8000 User Manual Important Promise Technology suggests synchronizing an array once a month. Synchronization is a preventative maintenance measure used to avoid problems with data integrity. Synchronizing simply recalculates redundant data (similar to the rebuild process) and matches the data on the drive(s).
  • Page 63 Chapter 4: Front Panel Interface Smart Check SMART is Self-Monitoring Analysis and Reporting Technology, a function of the disk drives that gathers performance information used to predict a pending drive failure. With this option enabled, the Controller will check the status of the disk drives and report any problems.
  • Page 64 UltraTrak SX4000, SX8000 & RM8000 User Manual Rebuild Media Error Rebuild Media Error refers to whether the Controller will rebuild an array when it encounters a media error (a bad sector) on one of the disk drives. This event will cause the array to go “offline”.

  • Page 65: Configure Cache

    Chapter 4: Front Panel Interface Configure Cache See below Write Cache Write Back Write Thru Read Ahead Always On Cache Flush Frequency 2 default Configure Cache The Configure Cache menu will allow the setting of cache parameters. The following parameter is set in the Configure Cache menu: Write Cache: Write Thru Cache Flush Frequency What you can do:...

  • Page 66: Configure Scsi

    UltraTrak SX4000, SX8000 & RM8000 User Manual Configure SCSI See page 61 Mode See page 62 SCSI ID List SCSI IDs 0 thru 15 to be selected from. SCSI Terminator Configure SCSI The Configure SCSI menu will allow the setting of SCSI parameters. The...
  • Page 67 Chapter 4: Front Panel Interface Mode Select one of the following SCSI ID modes: Selected toggles between these two when SEL is Selected pressed. What you can do: Press SEL: Selects one of the following active functions: Select device ID mode. Select LUN (logical unit number) mode.
  • Page 68 UltraTrak SX4000, SX8000 & RM8000 User Manual SCSI ID Select a SCSI ID between 0 and 15: Selected Press to move these items on the LCD. … What you can do: Press SEL: Selects one of the following active functions: Selects the SCSI ID –...

  • Page 69: Chapter 5: Support

    Fax Technical Support (408) 228-6401 Attention: Technical Support Phone Technical Support (408) 228-6402 7:30-5:30pm M-F Pacific Standard Time If you wish to write us for Promise Technology, Inc. support: Attn: Technical Support 1745 McCandless Drive Milpitas, CA 95035, USA...
  • Page 70 UltraTrak SX4000, SX8000 & RM8000 User Manual European Tech Support E-mail Support support@promise.nl Fax Technical Support +31 (0) 40 256 94 63 Attention: Technical Support Phone Technical Support +31 (0) 40 256 94 61 8:30-5:00pm The Netherlands Time If you wish to write us for Promise Technology Europe B.V.

  • Page 71: Limited Warranty

    Chapter 5: Support Limited Warranty Promise Technology, Inc. (“Promise”) warrants that for two (2) years from the time of the delivery of the product to the original end user: the product will conform to Promise’s specifications; the product will be free from defects in material and workmanship under normal use and service.
  • Page 72 UltraTrak SX4000, SX8000 & RM8000 User Manual Promise’s sole responsibility with respect to any product is to do one of the following: replace the product with a conforming unit of the same or superior product; repair the product; recover the product and refund the purchase price for the product.

  • Page 73: Returning Product For Repair

    Return ONLY the specific product covered by the warranty (do not ship cables, manuals, diskettes, etc.), with a copy of your proof of purchase to: USA and Canada: Promise Technology, Inc. Customer Service Dept. Attn.: RMA # ______ 1745 McCandless Drive...

  • Page 74: Your Responsibilities

    UltraTrak SX4000, SX8000 & RM8000 User Manual...

  • Page 75: Appendix A: Technical Specifications

    Appendix A: Technical Specifications Disk Array Features • Supported RAID Levels: • RAID 0 – striping for performance • RAID 1 – disk mirroring • RAID 0+1 – mirrored stripe set • RAID 3 – striped data + dedicated parity •...

  • Page 76: System Requirements

    UltraTrak SX4000, SX8000 & RM8000 User Manual Hardware Features • Dual redundant hot-swap power supplies • Supports multiple, concurrent data requests from OS • Ultra SCSI 160 LVD controller System Requirements • Ultra SCSI 160 LVD controller Operating System Support •...

  • Page 77: Appendix B: Technology Background

    Appendix B: Technology Background Introduction to RAID RAID (Redundant Array of Independent Disks) allows multiple hard drives to be combined together to form one large logical drive or “array”. As far as the operating system is concerned, the array represents a single storage device, and treats it as such.

  • Page 78: Raid 1: Mirroring

    UltraTrak SX4000, SX8000 & RM8000 User Manual RAID 1: Mirroring When a disk array is mirrored, identical data is written to a pair of drives, while reads are performed in parallel. The reads are performed using elevator seek and load balancing techniques where the workload is distributed in the most efficient manner.

  • Page 79: Raid 0+1: Striping/Mirroring

    Appendix B: Technology Background RAID 0+1: Striping/Mirroring Striping/mirroring combines both of the previous array types. It can increase performance by reading and writing data in parallel while protecting data with duplication. At least four drives are needed for RAID 0+1 to be installed. With a four-drive disk array, drive pairs are striped together with one pair mirroring the first pair.

  • Page 80: Raid 3: Block Striping With Parity Drive

    UltraTrak SX4000, SX8000 & RM8000 User Manual RAID 3: Block Striping with Parity Drive RAID level 3 organizes data across the physical drives of the array, and stores parity information on to a drive dedicated to this purpose. This organization allows increased performance by accessing multiple drives simultaneously for each operation, as well as fault tolerance by providing parity data.

  • Page 81: Raid 5: Block And Parity Striping

    Appendix B: Technology Background RAID 5: Block and Parity Striping RAID 5 is similar to RAID 3 as described above except that the parity data is rotated across the physical drives along with the block data. Having the parity data striped across all the physical drives in this manner removes the random write performance bottleneck of RAID 3.

  • Page 82: Raid 30: Striping Of Dedicated Parity Arrays

    UltraTrak SX4000, SX8000 & RM8000 User Manual RAID 30: Striping of Dedicated Parity Arrays RAID 30 combines both RAID 3 and RAID 0 features. Data is striped across disks as in RAID 0, and it uses dedicated parity as in RAID 3. RAID 30 provides high fault tolerance and supports larger volume sizes.

  • Page 83: Raid 50: Striping Of Distributed Parity Arrays

    Appendix B: Technology Background RAID 50: Striping of Distributed Parity Arrays RAID 50 combines both RAID 5 and RAID 0 features. Data is striped across disks as in RAID 0, and it uses distributed parity as in RAID 5. RAID 50 provides data reliability, good overall performance and supports larger volume sizes.

  • Page 84: Jbod: Single Drive

    UltraTrak SX4000, SX8000 & RM8000 User Manual JBOD: Single Drive An alternative to RAID, Just a Bunch of Disks (JBOD) capacity is equal to the sum of all drives in the group, even if the drives are of different sizes.

  • Page 85: Appendix C: Frequently Asked Questions

    Appendix C: Frequently Asked Questions This section lists frequently asked questions involving pre-installation, drive issues, installation, and post-installation. What kind of hard drives can I use for an UltraTrak array? You can use any Ultra ATA/133/100/66/33 hard drive(s) to create arrays on the UltraTrak.
  • Page 86 UltraTrak SX4000, SX8000 & RM8000 User Manual Why can’t I see the drives on the UltraTrak under FDISK? If you have not created an array, the physical drive(s) attached to the UltraTrak card will not be recognized by the operating system. The UltraTrak...

  • Page 87: Appendix D: Update Ultratrak Firmware

    Appendix D: Update UltraTrak Firmware Caution Be sure that you are using the correct firmware file for your particular model of UltraTrak. Using an incorrect file will cause the unit not to function. Note This procedure requires a computer capable of booting from an MS-DOS diskette.
  • Page 88 UltraTrak SX4000, SX8000 & RM8000 User Manual Press 4 to Exit when the upload is finished. Remove the diskette and mark it as your firmware back-up copy. Switch off the UltraTrak power. Disconnect the Null Modem Cable, remove the diskette and power off the computer. Allow about a few seconds before...

  • Page 89: Appendix E: Replacing The Controller Card

    Appendix E: Replacing the Controller Card This document explains how to access, remove and install the UltraTrak controller board. The controller board is accessible by opening the UltraTrak cabinet. The controller board is located on top. Switch the UltraTrak power off and remove the power cord before servicing the controller board.
  • Page 90 UltraTrak SX4000, SX8000 & RM8000 User Manual Slide Grip Remove Install Figure 24. Location of UltraTrak Controller Board...

  • Page 91: Appendix F: Configuration Console Software

    Appendix F: Configuration Console Software The UltraTrak Configuration Software creates a Console for managing your UltraTrak array. The Console is an alternative to managing your UltraTrak array using the two-line LCD readout on the enclosure. The Console uses any terminal emulation program, such as Windows HyperTerminal, on your PC to interact with the UltraTrak.
  • Page 92 UltraTrak SX4000, SX8000 & RM8000 User Manual Event List The following is a list of error strings that can be generated using the lv command. The expression “%d” represents the name of a drive or array. • Disk Set Down: %d.
  • Page 93 Appendix F: Configuration Console ware Note that commands such as create an array may take well over an hour to complete, depending on the size of the array. In most cases, you can perform a second task while waiting for the first. Type the command and options, then press the Enter key.
  • Page 94 UltraTrak SX4000, SX8000 & RM8000 User Manual...

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