Call Pickup - Matrix Sparsh VP110 User Manual

Call Pickup

You can use call pickup to answer someone else's incoming call on the phone.The IP phone supports directed call
pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a specific phone
number. Group call pickup is used for picking up a call that is ringing at any phone number in the group. The pickup
group should be predefined.
You can pickup an incoming call by using the DPickup/GPickup soft key. To use call pickup, you need to configure
the call pickup code before-hand on a global basis via web user interface.
If there are many incoming calls at the same time, pressing the GPickup soft key on the phone will pick up
the call that rings first.
Directed Call Pickup
Directed call pickup is used for picking up an incoming call on a specific extension. A user can pick up the incoming
call using a directed pickup key or the DPickup soft key. This feature depends on support from a SIP server. For
many SIP servers, directed call pickup requires a directed pickup code, which can be configured on a phone.
It is recommended not to configure the directed call pickup key and the DPickup soft key simultaneously. If
you do, the directed call pickup key will not be used correctly.
Procedure
Directed call pickup can be configured using the configuration files or locally.
Configuration File
Matrix SPARSH VP110 User Guide
<MAC>.cfg
<MAC>.cfg
Configure directed call pickup feature
on a phone basis.
For more information, refer
"Appendix D ‐ Configuration
Parameters".
Assign a directed call pickup key.
For more information, refer
"Appendix D ‐ Configuration
Parameters".
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