Page 3 SPARSH VP710 The Smart Video IP Deskphone User Guide...
Page 4 Documentation Disclaimer Information in this documentation may change from time to time. Matrix ComSec reserves the right to revise information in this publication for any reason without prior notice. Matrix ComSec makes no warranties with respect to this documentation and disclaims any implied warranties. While every precaution has been taken in the preparation of this document, Matrix ComSec assumes no responsibility for errors or omissions.
Page 5: Table Of Contents
Contents Introduction..............................1 About this User Guide ............................1 How to Read this User Guide ..........................3 Know Your SPARSH VP710..........................5 Hardware Component Instructions ........................6 Icon Instructions ..............................8 LED Instructions ..............................14 Information for Your Safety and Comfort ....................15 General Requirements ............................
Page 6 Contact Management ............................159 Call History Management ..........................189 System Customization ............................ 199 System Applications........................... 229 Managing Applications and Widgets ....................... 229 Managing Running Applications ........................235 APP Accounts ..............................236 FileManager ..............................243 Gallery ................................257 Recorder ................................. 272 Camera ................................
Page 7 Mute ................................483 Notification Popups ............................487 Password Dial ..............................489 ReCall ................................491 Recent Call In Dialing ............................494 Transfer Mode via Dsskey ..........................496 Accessing Advanced Features........................497 Action URI ............................... 499 Action URL ..............................507 Answer By Hand ............................. 511 Application ...............................
Page 8 Appendix D - Configuration Parameters ......................757 Appendix E - Acronyms ..........................1029 Appendix F - Compatible Headsets ......................1031 Disclaimer for Unauthorized Apps on MATRIX Android-based Phone ............1032 Application Compatibility List ........................1033 Declaration of Conformity ..........................1034 GNU GPL Information ...........................
Page 9: Introduction
Introduction CHAPTER 1 Welcome! Thank you for choosing the Matrix SPARSH VP710! You have now entered the exciting world of Internet Telephony. We hope you will make optimum use of this intelligent, feature-packed SIP-based IP phone. Please read this document carefully before installing and using the SPARSH VP710.
Page 10 Introduction - This chapter provides an overview of this document, its purpose, intended audience, organization, terms and conventions used to present information and instructions. • Know your SPARSH VP710 - It describes the phone hardware components and software (User Interfaces) in details. •...
Page 11: How To Read This User Guide
“Appendix E - Acronyms”. The words IP phone, phone, VoIP phone or SIP phone are used interchangeably and synonymously to mean Matrix SPARSH VP710. Some of the terms specific to this document that you will encounter frequently are defined below: •...
Page 12 Phone/IP Phone: Both of these terms have been used synonymously in this document and refer to Matrix SPARSH VP710. Using this document, we hope, you will be able to install, operate and make optimum use of SPARSH VP710. If you encounter any technical problems, contact your dealer/reseller or the Matrix Customer Care.
Page 13: Know Your Sparsh Vp710
For a list of advanced technical information about the IP phone, refer “Appendix”. This chapter provides the overview of the SPARSH VP710 IP phone. If you require additional information or assistance with your new phone, contact your reseller/vendor.
Page 14: Hardware Component Instructions
Hardware Component Instructions The main hardware components of the SPARSH VP710 IP phone are the touch screen, the keypad and the USB camera. Matrix SPARSH VP710 User Guide...
Page 15 Provides hands-free (speakerphone) audio output. Secures the handset in the handset cradle when the IP phone is mounted vertically. For more information on Hookswitch Tab how to adjust the hookswitch tab, refer to the Quick Start Guide. Matrix SPARSH VP710 User Guide...
Page 16: Icon Instructions
Icons appearing on the status bar are described in the following table: Icon Description Wired network is unavailable Hands-free (speakerphone) mode Handset mode Headset mode Video/Voice Mail Auto Answer Do Not Disturb Call Forward Silent mode Camera is not detected Matrix SPARSH VP710 User Guide...
Page 17 The USB flash drive is detected Screenshot captured Downloading file Uploading file Upcoming alarm Unread email Warning Line Key Icons Icon indicator (associated with line key features): Icon Description Hold/Public Hold Private Hold Voice Mail Direct Pickup Matrix SPARSH VP710 User Guide...
Page 18 ReCall Record URL Record Recording starts successfully (Record/URL Record) Multicast Paging Group Listening Paging List Hot Desking Zero Touch Phone Lock Directory Speed Dial Icon Description The private line registers successfully Register failed Registering Flashing Matrix SPARSH VP710 User Guide...
Page 19 BLF/BLF list ringing state (Flashing) BLF/BLF list callout state (Flashing) BLF/BLF list talking state BLF hold state BLF list call park state BLF/BLF list failed state Icon Description Intercom idle state Intercom ringing state Intercom callout state Callout Matrix SPARSH VP710 User Guide...
Page 20 For a multi-party call, all the shared line parties participating in this call place the shared line conversation on hold. Other Icons Icon indicator (associated with an active call) Icon Description Call Hold (video) Call Hold (audio-only) Call Mute Matrix SPARSH VP710 User Guide...
Page 21 Icon Description Received Calls Placed Calls Missed Calls Forwarded Calls Icon indicator (associated with contact) Icon Description The default local caller photo and local contact icon The default local caller photo and local contact icon Matrix SPARSH VP710 User Guide...
Page 22: Led Instructions
The camera is not properly connected to the phone. The shutter switch is closed. The above table displays the default LED status. The status of the power indicator LED is configurable via web user interface. Refer “Power Indicator LED” for details. Matrix SPARSH VP710 User Guide...
Page 23: Information For Your Safety And Comfort
• Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Matrix is under no circumstance liable to consequences or legal issues caused by such changes.
Page 24: Operating Requirements
During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike. Matrix SPARSH VP710 User Guide...
Page 25: Cleaning Requirements
Use a piece of soft, dry and anti-static cloth to clean the device. • Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils. Matrix SPARSH VP710 User Guide...
Page 26 Matrix SPARSH VP710 User Guide...
Page 27: Getting Started
This chapter provides basic installation instructions and information for obtaining the best performance with the IP phone. If you require additional information or assistance with your new phone, contact your re-seller/vendor. Packaging Contents The following components are included in your IP phone package: Matrix SPARSH VP710 IP Phone Matrix SPARSH VP710 User Guide...
Page 28 Phone Stand Handset & Handset Cord Ethernet Cable Camera Matrix SPARSH VP710 User Guide...
Page 29: Optional Accessories
Quick Start Guide Optional Accessories Power Adapter Wall Mount Bracket Check the list before installation. If you find anything missing, contact your reseller/vendor. Matrix SPARSH VP710 User Guide...
Page 30: Phone Installation
Adjusting the angle of touch screen Attaching the optional wall mounting bracket Connecting the handset and optional headset Connecting the power and network Connecting the optional USB flash drive Inserting the camera Attaching the stand Matrix SPARSH VP710 User Guide...
Page 31 Adjusting the angle of the touch screen. Attaching the optional wall mounting bracket Connect the handset and optional headset. A headset is not included in the packaging contents. Contact your re-seller/vendor for more information. Matrix SPARSH VP710 User Guide...
Page 32 Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet. Power over Ethernet (PoE) With the included or a regular Ethernet cable, the IP phone can be powered from a PoE-compliant switch or hub. Matrix SPARSH VP710 User Guide...
Page 33 The IP phone supports Wi-Fi feature. You can connect your phone to a wireless network. The wireless network is more convenient and cost-effective than wired network. The PC port is unavailable when using wireless network. For more information on how to connect to a wireless network, refer to “Wireless Network Settings”. Matrix SPARSH VP710 User Guide...
Page 34: Phone Initialization
The IP phone will be able to resolve and update configurations written in the configuration file(s). If the IP phone does not obtain configurations from the provisioning server, the IP phone will use configurations stored in the flash memory. Matrix SPARSH VP710 User Guide...
Page 35 The power indicator LED illuminates solid red. The message “Welcome Initializing…Please wait” appears on the touch screen when the IP phone starts The main touch screen displays two options: • Standard SIP • Extended SIP Matrix SPARSH VP710 User Guide...
Page 36 Phone Mode Matrix SPARSH VP710 supports two phone modes, Standard SIP and Extended SIP. You can use the IP Phone in either of the two modes as per your requirement. This section explains how to switch the phone mode from Standard SIP to Extended SIP or vice versa.
Page 37 The IP Phone reboots and starts the initialization process again. You can change the Phone mode via Phone User Interface only. Reading Icons Icons associated with different features may appear on the touch screen. Refer “Icon Instructions” for details. Matrix SPARSH VP710 User Guide...
Page 38: Configuration Methods
The recommended method for configuring IP phones is automatically through a central provisioning server. If a central provisioning server is not available, the manual method will allow you to change most of the features. The following section describes how to configure SPARSH VP710 using each of the mentioned methods: •...
Page 39 √ --Remote Phone Book √ --Call History Management √ √ --Logo Customization √ --Headset Prior √ --Programmable Keys √ --Account Registration √ √ --Dial Plan √ --Emergency Number √ --Live Dialpad √ --Hotline √ √ Matrix SPARSH VP710 User Guide...
Page 40 Interface are termed as “Local” configurations since such methods will configure individual IP Phone parameters. For mass configuration of IP Phones, the best method is using the “Auto-Provisioning” as described below. • To change the default administrator password, refer “Administrator Password”. Matrix SPARSH VP710 User Guide...
Page 41 (<MAC>.cfg). SPARSH VP710 IP phones support FTP, TFTP, HTTP, and HTTPS protocols for auto- provisioning and are configured by default to use the TFTP protocol. Auto provisioning Methods enable SPARSH VP710 IP phones to update themselves automatically via downloading MAC-Oriented CFG files.
Page 42 The MAC-Oriented Configuration files needs to be kept in the FTP/TFTP/HTTP/HTTPS Servers' root directory in the network. Obtaining the Address of the Provisioning Server SPARSH VP710 IP phones support obtaining the Provisioning Server Address in the following ways: • Zero Touch •...
Page 43 Select the desire value as the Wait Time (1~100s). • Click Confirm to save the change. When Zero Touch is enabled, configuration wizard as shown below will appear on the touch screen during start up: • Tap Update to configure the network settings. Matrix SPARSH VP710 User Guide...
Page 44 • In the Auto Provision screen, configure the Provisioning Server Address in the URL field. • Enter the user name in the User Name field (optional). • Enter the password in the Password field (optional). Matrix SPARSH VP710 User Guide...
Page 45 The IP Phone displays the following screen: Plug and Play (PnP) Server SPARSH VP710 IP phones support obtaining the Provisioning Server details from the PnP server. The phone broadcasts the PnP SUBSCRIBE message to obtain the Provisioning Server details during startup. To use Plug and Play, make sure this feature is enabled.
Page 46 Option 66 and Option 43. The Option 66 is used to identify the TFTP server. To obtain the Provisioning Server Address by a custom DHCP option, make sure the DHCP option is set properly. SPARSH VP710 identifies the protocol of Provisioning Server as per the details configured in the DHCP option.
Page 47 • Enter the desired value in the Custom Option (128~254) field. • Enter the desired value in the DHCP Option Value field. The default value is Matrix SPARSH VP710. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 48 • SIP NOTIFY Message Power On The phone performs the auto provisioning process when the phone is powered on. To activate the Power On mode via a web user interface: • Click on Settings->Auto Provision. Matrix SPARSH VP710 User Guide...
Page 49 The phone performs the auto provisioning process at regular intervals. You can configure the interval for the Repeatedly mode. The default interval is 1440 minutes. To activate the Repeatedly mode via web user interface: • Click on Settings->Auto Provision. • Select the On check box in the Repeatedly field. Matrix SPARSH VP710 User Guide...
Page 50 2 to 3 o’clock every Friday and Sunday. To activate the Weekly mode via web user interface: • Click on Settings->Auto Provision. • Select the On check box in the Weekly field. • Enter the desired time in the Time field. Matrix SPARSH VP710 User Guide...
Page 51 • Select one or more check boxes in the Day of Week field. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 52 SIP NOTIFY Message The phone will perform the auto provisioning process when receiving a SIP NOTIFY message which contains the header “Event: check-sync”. If the header of the SIP NOTIFY message contains an additional string “reboot=true”, Matrix SPARSH VP710 User Guide...
Page 53 This update mode requires server support. The following figure shows the message flow: Matrix SPARSH VP710 User Guide...
Page 54: Viewing The Phone Status
Misc. Tap to display all folders on the IP phone. You can then select the folders to be cleaned up. You can view the device certificate status and storage information via phone user interface only. Matrix SPARSH VP710 User Guide...
Page 55 Enter the IP address in the browser’s address bar, and then press Enter. • Enter the Username (admin) and Password (default: admin) in the login page. • Click Confirm to login. The phone status is displayed on the first page of the web user interface. Matrix SPARSH VP710 User Guide...
Page 56: Registration
If your phone is not registered, you may have to register it by configuring it manually. For more information on how to configure and register your phone, refer “Account Management”. Matrix SPARSH VP710 User Guide...
Page 57: Using The Touch Screen
The idle screen will be deleted automatically if there is no application or widget on the screen. For more information, refer to “Managing Applications and Widgets”. The Home Screen The home screen displays the following: Matrix SPARSH VP710 User Guide...
Page 58 Tap to add a line key, and then line key list will be displayed on the right DSS Key of the home screen. For more information, refer to “DSS Keys”. Displays the phone’s time and date. For more information, refer to Digital Clock Widget “Clock”. Matrix SPARSH VP710 User Guide...
Page 59 You can use this application to take pictures or record videos. For more Camera information, refer to “Camera”. You can use this application to view photos and videos. For more Gallery information, refer to “Gallery”. Matrix SPARSH VP710 User Guide...
Page 60 The third idle screen displays the calendar and email widgets by default. Application Description Displays the data and upcoming events. For more information, Calendar Widget refer to “Calendar”. Displays email list of the specified folder. For more information, Email Widget refer to “Email”. Matrix SPARSH VP710 User Guide...
Page 61: Control Center/Notification Center
“Do Not Disturb (DND)”. Tap to enter Call Forward setting screen. For more information, refer to “Call Forward”. Control Center Tap to enter Auto Answer setting screen. For more Auto Answer information, refer to “Auto Answer”. Matrix SPARSH VP710 User Guide...
Page 62 Android Keys : tap to return to the idle screen. : tap to view and manage the list of recently used applications. You can swipe up from the bottom of the screen to hide this screen. Matrix SPARSH VP710 User Guide...
Page 63: Configuration Screen Display
: tap to go back to the previous screen. : tap to return to the idle screen. Android Keys : tap to view and manage the list of recently used applications. Tap to go back to previous screen. Matrix SPARSH VP710 User Guide...
Page 64 • Displays menu items. • Tap the desired menu item to enter the Menu Tree Area corresponding configuration screen. Matrix SPARSH VP710 User Guide...
Page 65: Dialing Screen Display
Tap to unfold line key list and display all line keys. For more information, refer to “DSS Keys”. Tap it or swipe right to hide the line key list. Matrix SPARSH VP710 User Guide...
Page 66 History Tap to enter the History screen and view call history. Tap to delete the entered characters one by one. • Long tap to delete two or more characters. Tap to display/hide the onscreen keyboard. Matrix SPARSH VP710 User Guide...
Page 67: Video Call Screen Display
Tap to show the video on the phone in full screen. Only the near Full Screen site and far site are shown. For more information on full screen, refer to “Video Call Full Screen Display”. Matrix SPARSH VP710 User Guide...
Page 68 Tap to exit or return to the talking screen. : tap to go back to the previous screen. : tap to return to the idle screen. Android Keys : tap to view and manage the list of recently used applications. Matrix SPARSH VP710 User Guide...
Page 69: Video Call Full Screen Display
From the video call screen, do one of the following to view full-screen video: • Tap the big size image • Tap Full Screen. The phone will enter the full screen automatically within 5 seconds during a call. Matrix SPARSH VP710 User Guide...
Page 70 Shows the duration time of current call. : tap to go back to the previous screen. Android Keys : tap to return to the idle screen. : tap to view and manage the list of recently used applications. Matrix SPARSH VP710 User Guide...
Page 71: Basic Network Settings
Specify a list of time servers available to the client. Domain Name Server Specify a list of domain name servers available to the client. Log Server Specify a list of MIT-LCS UDP servers available to the client. Matrix SPARSH VP710 User Guide...
Page 72 For more information, refer to http://www.ietf.org/rfc/rfc3925.txt?number=3925. Procedure DHCP can be configured using the configuration files or locally. Configure DHCP on the IP phone. Configure static DNS address Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 73 Click OK to reboot the IP phone. To configure static DNS address when DHCP is used via web user interface: • Click on Network->Basic. • In the IPv4 Config block, click DHCP. • Click Static DNS. Matrix SPARSH VP710 User Guide...
Page 74 Tap the Type field. • Tap DHCP in the pop-up dialog box. • to accept the change or to cancel. • Similarly, to configure DHCP for IPv6, tap Settings->Advanced (default password: admin) ->Network- >WAN Port->IPv6. Matrix SPARSH VP710 User Guide...
Page 75 Secondary DNS Procedure Network parameters can be configured manually using the configuration files or locally. Configure network parameters of the IP phone manually. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 76 A dialog box pops up to prompt that settings will take effect after a reboot. • Click OK to reboot the IP phone. To configure a static IPv4 address via web user interface: • Click on Network->Basic. • In the IPv4 Config block, click Static IP Address. Matrix SPARSH VP710 User Guide...
Page 77 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Advanced (default password: admin) ->Network->WAN Port. • Tap the IP Mode field. • Tap the desired value (IPv4, IPv6 or IPv4 & IPv6) in the pop-up dialog box. Matrix SPARSH VP710 User Guide...
Page 78 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Advanced (default password: admin) ->Network->WAN Port->IPv6. • Tap the Type field. • Tap Static IP in the pop-up dialog box. Matrix SPARSH VP710 User Guide...
Page 79 PPPoE can be configured using the configuration files or locally. Configure PPPoE on the IP phone. Configure the user name and password Configuration File <MAC>.cfg for PPPoE on the IP phone. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 80 To configure PPPoE via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Advanced (default password: admin) ->Network->WAN Port->IPv4. • Tap the Type field. Matrix SPARSH VP710 User Guide...
Page 81 Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information on these parameters, contact your network administrator. Matrix SPARSH VP710 User Guide...
Page 82: Wireless Network Settings
Phone User Interface Connecting to the Wireless Network Three ways to the IP phone to the wireless network: • Manually connect to an available wireless network • Wi-Fi Protected Setup (WPS) • Manually add a wireless network Matrix SPARSH VP710 User Guide...
Page 83 Contact your network administrator for the Wi-Fi password. You can do the following: • Tap the Show password radio box to make the password visible. • Tap the Show advanced options radio box to configure the HTTP proxy for Browser application. Matrix SPARSH VP710 User Guide...
Page 84 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Wi-Fi. • Tap the On radio box in the Wi-Fi field. The phone will automatically search for available wireless networks in your area. Matrix SPARSH VP710 User Guide...
Page 85 To connect to the wireless network using PIN method via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Wi-Fi. • Tap the On radio box in the Wi-Fi field. Matrix SPARSH VP710 User Guide...
Page 86 Enter the PIN code in the field that allows you to setup wireless devices by using a PIN. • Click the corresponding button in the gateway/router’s web interface to search WPS clients. Once WPS setup has completed successfully, the touch screen will prompt “Connected”. Matrix SPARSH VP710 User Guide...
Page 87 Enter the desired value in the Network SSID field. • Tap the Security field. • Tap the desired value. • If you select WEP or WPA/WPA2 PSK: • Enter the password in the Password field. • If you select 802.1x EAP: Matrix SPARSH VP710 User Guide...
Page 88 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Wi-Fi. • Tap Wireless Status to view the detailed wireless network information (e.g., Profile Name, SSID or Signal Strength). Matrix SPARSH VP710 User Guide...
Page 89 To disable Wi-Fi feature via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Wi-Fi. • Tap the Off radio box in the Wi-Fi field. Matrix SPARSH VP710 User Guide...
Page 90 • Swipe down from the top of the screen to enter the control center, and then tap • icon disappears from the status bar, and the Wi-Fi label resumes to Wi-Fi. Matrix SPARSH VP710 User Guide...
Page 91: Configuring Transmission Methods Of The Internet Port And The Pc Port
You can configure the half- duplex transmission on both Internet port and PC port for the IP phone to transmit in 10Mbps or 100Mbps. Matrix SPARSH VP710 User Guide...
Page 92 To configure the transmission methods of Ethernet ports via web user interface: • Click on Network->Advanced. • Scroll to Port Link and select the desired value from the WAN Port Link list. Matrix SPARSH VP710 User Guide...
Page 93: Configuring Pc Port Mode
Bridge: The IP phone functions as a bridge, and the connected PC appears on the network as a stand- alone device with its own IP address. Procedure PC port mode can be configured using the configuration files or locally. Matrix SPARSH VP710 User Guide...
Page 94 Select Disabled from the PC Port Active list. • Click Confirm to save the change. A dialog box pops up to prompt that settings will take effect after a reboot. • Click OK to reboot the IP phone. Matrix SPARSH VP710 User Guide...
Page 95: Customizing Your Phone
Wallpaper can be configured using the configuration files or locally. Configure the wallpaper displayed on the IP phone. Specify the access URL of the custom Configuration File <MAC>.cfg wallpaper. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 96 Gallery: Launch Gallery application, tap a Gallery albums and then select a desired picture as the wallpaper. To upload custom wallpaper via web user interface: • Click on Settings->Preference. • In the Upload Wallpaper field, click Browse to locate and upload the picture from your local system. Matrix SPARSH VP710 User Guide...
Page 97 To change the wallpaper via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Display. • Tap Wallpaper. Do one of the following: • Tap Gallery. Matrix SPARSH VP710 User Guide...
Page 98 Tap a desired picture to preview, and then tap Set wallpaper. • Tap Wallpapers. • The touch screen displays the current used wallpaper in the background, built-in wallpapers and the recently used wallpapers list on the bottom of the touch screen. Matrix SPARSH VP710 User Guide...
Page 99 Do one of the following: • Select a desired wallpaper from the build-in wallpapers and recently used wallpapers list, and then tap Set wallpaper. • Tap Pick image. The touch screen displays the recently saved pictures. Matrix SPARSH VP710 User Guide...
Page 100 You can also long tap the empty spot on the idle screen and then tap WALLPAPERS, the effect is equal to tapping Settings->Basic->Display->Wallpaper->Wallpapers. Then you can change the phone wallpaper as per the instructions mentioned above. Matrix SPARSH VP710 User Guide...
Page 101 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Display->Screen Saver. • Tap the Screen Saver Wait Time field. • Tap the desired time in the pop-up dialog box. Do one of the following: • Tap the Clock radio box. Matrix SPARSH VP710 User Guide...
Page 102 Gallery album(s). • Tap the desired checkbox or SELECT ALL on the top-right of the touch screen. • to return to the Screen Saver setting screen. • Tap the Photo Table radio box. Matrix SPARSH VP710 User Guide...
Page 103 If you disable the power saving feature, the IP phone will automatically enter power-saving mode to protect the screen when the phone is inactive for 72 hours. Procedure Power Saving can be configured using the configuration files or locally. Matrix SPARSH VP710 User Guide...
Page 104 Configure the idle timeout. Local Web User Interface Navigate to: http://<phoneIPAddress>/ servlet?m=mod_d ata&p=settings-powersaving&q=load To enable the power saving feature via web user interface: • Click on Settings->Power Saving. • Select Enabled from the Power Saving list. Matrix SPARSH VP710 User Guide...
Page 105 Enter the desired value in the Off Hour Idle TimeOut field. • The default value is 10, you can set to 1-10. • Enter the desired value in the User Input Extension Idle TimeOut field. Matrix SPARSH VP710 User Guide...
Page 106 You can select a desired time to change the intensity or turn on the backlight permanently. • Always On: Backlight is on permanently. • 15s, 30s, 60s, 120s, 300s, 600s or 1800s: Backlight is changed when the phone is inactive after the designated time (in seconds). Matrix SPARSH VP710 User Guide...
Page 107 Phone User Interface screen. To configure the backlight via web user interface: • Click on Settings->Preference. • Select the desired value from the Backlight Active Level list. • Select the desired value from the Backlight Time(seconds) list. Matrix SPARSH VP710 User Guide...
Page 108 To configure the backlight active level on the control center: • Swipe down from the top of the screen to enter the control center. You can do one of the following: • Drag the backlight slider. Matrix SPARSH VP710 User Guide...
Page 109 It is helpful for the other Bluetooth devices to identify and pair with your IP phone. For more information on Bluetooth-enabled mobile phone, refer to Bluetooth-Enabled Mobile Phone. Procedure Bluetooth can be configured using the configuration files or locally. Matrix SPARSH VP710 User Guide...
Page 110 Configure the Bluetooth device name. Activating/Deactivating the Bluetooth Mode To active the Bluetooth mode via web user interface: • Click on Features->Bluetooth. • Select the desired value from the Bluetooth Active list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 111 To deactivate the Bluetooth mode via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Bluetooth. • Tap the Off radio box in the Bluetooth field Matrix SPARSH VP710 User Guide...
Page 112 Tap the On radio box in the Bluetooth field. If there is no Bluetooth device found on the touch screen, tap to search for the Bluetooth device. • Tap the desired Bluetooth headset to connect to your phone. Matrix SPARSH VP710 User Guide...
Page 113 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Bluetooth. • Tap the On radio box in the Bluetooth field. • Tap Edit My Device Information. Matrix SPARSH VP710 User Guide...
Page 114 • Tap Settings->Basic->Bluetooth->Edit My Device Information. • Enter the desired name in the Device Name field. • The default device name is “Matrix SPARSH VP710” • to accept the change or to cancel. • You should make your phone discoverable first, and then the pre-configured Bluetooth device name will display in scanning list of other device.
Page 115 The configured Bluetooth headset name will display in the PARED DEVICES list on your phone. The Bluetooth headset name displayed in scanning list of other devices will not be changed. Matrix SPARSH VP710 User Guide...
Page 116 AVAILABLE DEVICES list. To unpair Bluetooth headset via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Bluetooth. Matrix SPARSH VP710 User Guide...
Page 117 • The touch screen displays the paired and connected Bluetooth headset. • after the connected Bluetooth headset name. • Tap Unpair. • The Bluetooth headset disappears from the PAIRED DEVICES list Matrix SPARSH VP710 User Guide...
Page 118 If there is no Bluetooth-Enabled mobile phone found on the touch screen, tap the Scan soft key to search for the Bluetooth-Enabled mobile phone. • Tap the desired Bluetooth-Enabled mobile phone in the Bluetooth devices list to connect the mobile phone to your phone. Matrix SPARSH VP710 User Guide...
Page 119 • Tap Pair on both mobile phone and IP phone. • Then the IP phone will prompt “Would you like to sync phone contacts temporarily?” Matrix SPARSH VP710 User Guide...
Page 120 “Mobile Account is not connected!”. If the distance between mobile phone and IP phone is more than 10 meters or the Bluetooth mode on the mobile phone is deactivated, you can tap the Mobile Account key to reconnect the last paired Bluetooth-Enabled mobile phone. Matrix SPARSH VP710 User Guide...
Page 121 IP phone directory list. To view your mobile contacts on the IP phone: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Matrix SPARSH VP710 User Guide...
Page 122 IP phone. You can have both mobile phone call and IP phone call on your IP phone, and two types of calls will not affect each other. To make a call through a mobile phone: • Tap the My Mobile line key. • Enter the desired number. Matrix SPARSH VP710 User Guide...
Page 123 IP phone. To handle a mobile phone call by using the IP phone, do one of the following: • Press , tap the Answer soft key or pick up the handset to connect to the call. Matrix SPARSH VP710 User Guide...
Page 124 Share a file with the IP phone on your Bluetooth device. For more information, refer to the documentation from the Bluetooth device manufacturer The IP phone will play a notification sound, and the touch screen prompts “Accept incoming file?”. Matrix SPARSH VP710 User Guide...
Page 125 The touch screen prompts “The file will be received. Check progress in the Notification panel.”. The icon will display on the status bar. • Swipe down from the top of the screen to enter the notification center. Matrix SPARSH VP710 User Guide...
Page 126 The following table lists languages supported by the phone user interface and the web user interface respectively. Phone /Web User Interface English Chinese Simplified Chinese Traditional French German Polish Italian Portuguese Spanish Turkish Russian Matrix SPARSH VP710 User Guide...
Page 127 Web User Interface http://<phoneIPAddress>/servlet?m= mod_data&p=settings-preference&q Local =load Specify the language for the phone user Phone User Interface interface. To specify the language for the web user interface via web user interface: • Click on Settings->Preference. Matrix SPARSH VP710 User Guide...
Page 128 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Language & Input->Language. • Drag up and down to scroll through the list of available languages. • Tap the desired language. Matrix SPARSH VP710 User Guide...
Page 129 The following table lists available configuration methods for time and date. Option Configuration Methods Configuration Files NTP time server Web User Interface Phone User Interface Configuration Files Time Zone Web User Interface Phone User Interface Matrix SPARSH VP710 User Guide...
Page 130 Configure the time and date formats. Web User Interface Navigate to: http://<phoneIPAddress>/servlet? Local m=mod_data&p=settings-datetim e&q=load Configure the NTP server and time zone. Phone User Interface Configure the time and date manually. Configure the time and date formats. Matrix SPARSH VP710 User Guide...
Page 131 Select the desired value from the Daylight Saving Time list. If you select Enabled, do one of the following: Click DST By Date in Fixed Type. Enter the start time in the Start Date field. Matrix SPARSH VP710 User Guide...
Page 132 Select the desired values in the following lists: DST Start Month, DST Start Week of Month, DST Start Day of Week, Start Hour of Day; DST Stop Month, DST Stop Week of Month, DST Stop Day of Week and End Hour of Day. Matrix SPARSH VP710 User Guide...
Page 133 To configure the time and date manually via web user interface: • Click on Settings->Time & Date. • Select Enabled from the Manual Time list. • Enter the time and date in the corresponding fields. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 134 Tap the desired value in the pop-up dialog box. • Tap the Location field. This field appears only if Daylight Saving field is selected to Automatic. • Tap the desired time zone name in the pop-up dialogbox. Matrix SPARSH VP710 User Guide...
Page 135 Enter the specific date and time in the corresponding fields. • to accept the change or to cancel. Please refer to “Appendix A - Time Zone” for the list of available time zones on the IP phone. Matrix SPARSH VP710 User Guide...
Page 136 Mute Power Light Flash allows the power indicator LED to flash when a call is mute. If this option is disabled, the status of the power indicator LED is determined by the option "Common Power Light On". Matrix SPARSH VP710 User Guide...
Page 137 Select the desired value from the Voice/Text Mail Power Light Flash list. • Select the desired value from the Mute Power Light Flash list. • Select the desired value from the Hold/Held Power Light Flash list. Matrix SPARSH VP710 User Guide...
Page 138 Change the administrator password. <MAC>.cfg For more information, refer “Appendix Configuration File D - Configuration Parameters”. Change the administrator password. Navigate to: Web User Interface http://<phoneIPAddress>/servlet?m Local =mod_data&p=security&q=load Phone User Interface Change the administrator password. Matrix SPARSH VP710 User Guide...
Page 139 Tap Settings->Advanced (default password: admin) ->Set Password. • Enter the current password in the Current PWD field. • Enter the new password in the New PWD field. • Re-enter the new password in the Confirm PWD field. Matrix SPARSH VP710 User Guide...
Page 140 To change the user password via web user interface: • Click on Security->Password. • Select user from the User Type list. • Enter new password in the New Password and Confirm Password fields. Valid characters are ASCII characters 32-126(0x20-0x7E) except 58(3A). Matrix SPARSH VP710 User Guide...
Page 141 Configure a send sound and key tone. Local Navigate to: http://<phoneIPAddress>/servlet?m =mod_data&p=features-audio&q=l Configure a send key. Phone User Interface Configure a key tone. To configure a send key via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 142 To configure a send tone and key tone via web user interface: • Click on Features->Audio. • Select the desired value from the Key Tone list. • Select the desired value from the Send Tone list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 143 To configure send key via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Features->Key as Send. • Tap the Key as Send field. Matrix SPARSH VP710 User Guide...
Page 144 Press the keypad lock key (if configured) when the IP phone is idle. In addition to the above steps, you can configure the IP phone to automatically lock the keypad after a period of time. Matrix SPARSH VP710 User Guide...
Page 145 To configure phone lock via web user interface: • Click on Features->Phone Lock. • Select Enabled from the Phone Lock Enable list. • Enter the unlock PIN in the Phone Unlock PIN (0~15 Digit) field. Matrix SPARSH VP710 User Guide...
Page 146 To configure a keypad lock key via web user interface: • Click on DSS Key-> Line Key. • In the desired DSS key field, select Phone Lock from the Type list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 147 (in seconds. • to save the change or to cancel. • When the phone is locked, the touch screen prompts “Phone locked.” and displays the icon on the status bar. Matrix SPARSH VP710 User Guide...
Page 148 Change PIN screen. To change the phone unlock PIN via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Change PIN. Matrix SPARSH VP710 User Guide...
Page 149 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Advanced (default password: admin) ->Phone Lock. • Tap the Lock Enable field. • Tap Disabled in the pop-up dialog box to disable this feature. • to accept the change or to cancel. Matrix SPARSH VP710 User Guide...
Page 150 For more information, refer “Appendix D - Configuration Parameters”. Configure auto-logout time. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load To configure the auto-logout time via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 151 Number+Name, Name, Name+Number, Number or Full Contact Info (display name<sip:xxx@domain.com>). To configure call display features via web user interface: • Click on Settings->Call Display. • Select the desired value from the Display Called Party Information list. Matrix SPARSH VP710 User Guide...
Page 152 Label, Display Name or User Name. To configure display method on dialing via web user interface: • Click on Features->General Information. • Select the desired value from the Display Method on Dialing list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 153: Audio Settings
To configure the sending volume of the speaker/handset/headset.: • Click on Features->Audio. • Enter the desired value in Headset Send Volume (-50~50). • Enter the desired value in Handset Send Volume (-50~50). • Enter the desired value in Handfree Send Volume (-50~50) Matrix SPARSH VP710 User Guide...
Page 154 Key tone volume: Press the Volume key to adjust the key tone volume when the phone is on the dialing screen. • Media volume: Press the Volume key to adjust the media volume when playing audios/videos. Matrix SPARSH VP710 User Guide...
Page 155 You can also press to adjust the ringer volume when selecting a ring tone. If the ringer volume is adjusted to minimum, the icon will appear on the status bar. You can also drag the volume slider to adjust the ringer volume. Matrix SPARSH VP710 User Guide...
Page 156 You can also drag the volume slider to adjust the key tone volume. To adjust the media volume: You can adjust the media volume in multiple scenarios. The following takes playing the audios by FileManager application as example: Matrix SPARSH VP710 User Guide...
Page 157 Specify the access URL of the custom ring tone. Delete all custom ring tone files. Configuration File <MAC>.cfg Configure a ring tone on a per-line basis. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 158 Configure a ring tone for the account To select a ring tone via web user interface: • Click on Settings->Preference. • Select the desired ring tone from the Ring Type list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 159 Click on Account->Basic • Select the desired ring tone from the Ring Type list. • If Common is selected, this account will use the ring tone selected for the phone • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 160 • Click Upload to upload the file. The custom ring tone appears in the Ring Type list. • You can only delete the custom ring tone by clicking Del in the Ring Type field. Matrix SPARSH VP710 User Guide...
Page 161 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Sound->Ring Tones. • Tap the desired account. • Drag up and down to scroll through the list of available ring tones. • Tap the desired ring tone. Matrix SPARSH VP710 User Guide...
Page 162 Configure a key tone. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Configure a send tone or key tone. Navigate to: Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-audio&q=l Local Phone User Interface Configure a key tone. Matrix SPARSH VP710 User Guide...
Page 163 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Sound->Key Tone. • Tap the On radio box in the Key Tone field. • to accept the change or to cancel. Matrix SPARSH VP710 User Guide...
Page 164 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->Sound. • Tap the Notification Sound field. • Tap the desired notification sound in the pop-up dialog box Matrix SPARSH VP710 User Guide...
Page 165 Silent Mode can be configured using the configuration files or locally. Configure the using permission of silent mode feature. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Local Phone User Interface Enable/Disable Silent Mode. Matrix SPARSH VP710 User Guide...
Page 166 Swipe down from the top of the screen to enter the control center and toggle Silent on. Silent mode is configurable via phone user interface only. You may not have the permission to turn on the silent mode. Contact your system administrator for more information. Matrix SPARSH VP710 User Guide...
Page 167: Contact Management
Specify the access URL of the compressed TAR file consisting of the avatars TAR file and contact XML file. Specify the access URL of a TAR contact icon file. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 168 Click on Directory->Local Directory. • In the Group Setting block, enter the desired group name in the Group field. • Select the desired ring tone from the Ring list. • Click Add to add the group. Matrix SPARSH VP710 User Guide...
Page 169 If Auto is selected, the IP phone will use the default account when placing calls to the contact from the local directory. • Select the desired account from the Photo list. • Click Add to add the contact. To import an XML contact list file via web user interface: • Click on Directory->Local Directory. Matrix SPARSH VP710 User Guide...
Page 170 It will prevent importing the title of the contact information which is located in the first line of the CSV file. • Check the Delete Old Contacts checkbox. It will delete all existing contacts while importing the contact list. • Select the contact information you want to import into the local directory from the list. Matrix SPARSH VP710 User Guide...
Page 171 At least one item should be selected to be imported into the local directory. • Click Import to complete importing the contact list. To export a contact list via web user interface: • Click on Directory->Local Directory. Matrix SPARSH VP710 User Guide...
Page 172 • Click Export XML (or Export CSV). • Click Save to save the contact list to your local system. To add a group to the local directory via phone user interface: • Tap. Matrix SPARSH VP710 User Guide...
Page 173 Tap the desired ring tone in the pop-up dialog box. If Auto is selected, this group will use the ring tone according to the priority.For more information on ringtone for an account, refer “Ring Tones”. • Tap OK to accept the change. Matrix SPARSH VP710 User Guide...
Page 174 To edit a group in the local directory: • Tap. • Tap Settings. • Tap the desired group. • after the group name. • Edit the group name in the highlighted field. • to accept the change Matrix SPARSH VP710 User Guide...
Page 175 To delete a group from the local directory: • Tap. • Tap Settings. • before the desired group name. • The touch screen prompts the following warning: • Tap OK to accept the change or Cancel to cancel. Matrix SPARSH VP710 User Guide...
Page 176 If you want to add a contact to the specified contact group, you can tap the contact group first, and then tap • Enter the name and the office, mobile or other numbers in the corresponding fields. Matrix SPARSH VP710 User Guide...
Page 177 To add a contact to the local directory from call history: • • Drag up and down to view the list of call history. • after the desired entry. • Tap Add. Matrix SPARSH VP710 User Guide...
Page 178 • Tap the desired remote phone book. • The phone then connects to the remote phone book and proceeds to load it. The contacts in the remote phone book are displayed on the touch screen. Matrix SPARSH VP710 User Guide...
Page 179 • after the desired contact in the remote phone book. • Tap Add. • Edit the corresponding fields. • to accept the change or to cancel. Matrix SPARSH VP710 User Guide...
Page 180 • Tap the desired field to edit the contact information. • You can tap to change the contact you want to edit. • to accept the change or and then tap Discard to cancel. Matrix SPARSH VP710 User Guide...
Page 181 If the contact was added to a specified contact group, you can tap the contact group first, and then tap after the desired contact. • Tap Delete. The touch screen prompts the following warning: • Tap OK to accept the change or Cancel to cancel. Matrix SPARSH VP710 User Guide...
Page 182 Uploading Contact Photos To upload a new custom photo for the contact via web user interface: • Click on Directory->Local Directory. • Click Upload Photo, and then locate and upload a photo file from your local computer. Matrix SPARSH VP710 User Guide...
Page 183 The phone only supports *.png, *.jpg, *.jpeg and *.bmp format files. The file size must be less than 2M. You can only delete custom photos To change the custom photo for the contact via web user interface: • Click on Directory->Local Directory. • Click the desired contact you want to edit. Matrix SPARSH VP710 User Guide...
Page 184 Select the desired photo from the Photo list. • Click Edit to accept the change. When you place a call to the contact or receive a call from the contact, the touch screen will display the contact photo. Matrix SPARSH VP710 User Guide...
Page 185 If only one number for the contact is stored in the local directory, tap Send to dial out the number. • If multiple numbers for the contact are stored in the local directory, tap Send to display all numbers. • Tap the desired number to dial out. Matrix SPARSH VP710 User Guide...
Page 186 Tap the desired letter (e.g., T) along the right side to jump to contacts whose names start with T or t. Drag up and down to select the desired contact to view or dial out. Matrix SPARSH VP710 User Guide...
Page 187 Repeat above step to add more lists to the Enabled column. • To remove a list from the Enabled column, select the desired list and then click • To adjust the display order of search results, select the desired list and then click Matrix SPARSH VP710 User Guide...
Page 188 The entries in the enabled search source lists whose name or phone number matches the characters entered will appear on the touch screen. You can tap the desired entry to place a call to the entry. Matrix SPARSH VP710 User Guide...
Page 189 To add a contact to the blacklist directory manually: • ->Blacklist. • • Enter the contact’s name and the office, mobile or other numbers in the corresponding fields. Matrix SPARSH VP710 User Guide...
Page 190 If the contact was added to a specified contact group, you can tap the contact group first, and then tap after the desired contact. • Tap Blacklist. The touch screen prompts the following warning: Matrix SPARSH VP710 User Guide...
Page 191 Specify whether to refresh the local cache of the remote phone book at a time when accessing the remote phone book. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 192 Enter the access URL in the Remote URL field. • Enter the name in the Display Name field. • Click Confirm to save the change. An access URL for remote phone book is configurable via web user interface only. Matrix SPARSH VP710 User Guide...
Page 193 Enter the desired time in the Update Time Interval(Seconds) field. • Click Confirm to save the change. To access your remote phone book via phone user interface: • ->Remote Phone Book. • Tap the desired remote phone book. Matrix SPARSH VP710 User Guide...
Page 194 “Placing Calls to Contacts” and/or Searching for Contacts. To add a contact to the local directory from mobile contacts directory: • ->Mobile Contacts. • Drag up and down to view the list of Mobile Contacts. Matrix SPARSH VP710 User Guide...
Page 195 Discard to cancel. The entry is successfully saved to the local directory. To add a contact to the blacklist directory from the mobile contacts directory: • ->Mobile Contacts. • after the desired contact. • Tap Blacklist. Matrix SPARSH VP710 User Guide...
Page 196 If you disconnect the mobile phone from IP phone while the IP phone is updating the mobile phone book. The touch screen will prompt “Fail to download mobile contacts!”, and the mobile contacts directory will disappear from the IP phone directory list. Matrix SPARSH VP710 User Guide...
Page 197: Call History Management
“Appendix D - Configuration Parameters”. Configure call log feature. Configure call list show number. Navigate to: Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q Local =load Configure the call log. Phone User Interface Configure call list show number. Matrix SPARSH VP710 User Guide...
Page 198 Click on Features->General Information. • Select the desired option from the Save Call Log list. • Click Confirm to save the change. To view Number instead of Name in the call history: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 199 IP phone. To enable history record via phone user interface: • Tap Settings->Features->History Setting. • Tap the On radio box in the History Record field. • to accept the change. Matrix SPARSH VP710 User Guide...
Page 200 Drag up and down to scroll.You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly. • after the desired entry. The detailed information of the entry appears on the touch screen. Matrix SPARSH VP710 User Guide...
Page 201 The touch screen displays all call records. • Drag up and down to scroll.You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly. • after the desired entry. Matrix SPARSH VP710 User Guide...
Page 202 The touch screen displays all call records. • Drag up and down to scroll.You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly. • after the desired entry. • Tap Delete. Matrix SPARSH VP710 User Guide...
Page 203 The touch screen displays all call records. • Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly. • Tap Settings. Matrix SPARSH VP710 User Guide...
Page 204 Tap OK to confirm the deletion or Cancel to cancel. To disable history record via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Features->History Record. Matrix SPARSH VP710 User Guide...
Page 205 Configure missed call log feature. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet? m=mod_data&p=account-basic& q=load&acc=0 To configure missed call log via web user interface: • Click on Account-> Basic. • Select the desired account from the Account list. Matrix SPARSH VP710 User Guide...
Page 206 • Select the desired value from the Missed Call Log list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 207: System Customization
Customize specific features or assign a specific key for an account as per your requirement. • Enter a string that will appear on the touch screen in the Label field (Optional). • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 208 • Drag up and down to scroll through the line key list if required. • Drag the line key to the Edit field. • on the bottom-left of the line key list. Matrix SPARSH VP710 User Guide...
Page 209 To change the locations of two line keys: • Do one of the following: • Drag up and down to scroll through the line keys list if required. • on the bottom-right of the line key list. Matrix SPARSH VP710 User Guide...
Page 210 Do one of the following: • Drag up and down to scroll through the line keys if required. • on the bottom-right of the line key list. The touch screen will display all the line keys. Matrix SPARSH VP710 User Guide...
Page 211 • Drag the desired line key to the Delete field. • The touch screen will prompt “Delete the DSS key?”. Matrix SPARSH VP710 User Guide...
Page 212 Tap the line key again to resume the held call. Speed Dial You can use this key feature to speed up dialing the numbers frequently used/hard to remember or perform blind transfer conveniently during the call. Dependencies: Type (Speed Dial) Matrix SPARSH VP710 User Guide...
Page 213 Dependencies: Type (Key Event) Key Type (DTMF) Label (key label displayed on the touch screen) Value (DTMF sequence) Usage: Tap the DTMF key during an active call to send the key sequence specified in the Value field. Matrix SPARSH VP710 User Guide...
Page 214 You can use this key feature to set up a conference call. For more information, refer to “Conference”. Dependencies: Type (Key Event) Key Type (Conference) Label (key label displayed on the touch screen) Value (the number added to the conference) Matrix SPARSH VP710 User Guide...
Page 215 Label (key label displayed on the touch screen) Usage: • Tap the hold key during an active call to place the call on hold. • Tap the hold key again to retrieve the held call. Matrix SPARSH VP710 User Guide...
Page 216 The phone will reboot to update configurations. You can use this key feature to trigger the phone to send an HTTP GET request containing a specific URL. Dependencies: Type (URL) Label (key label displayed on the touch screen) Matrix SPARSH VP710 User Guide...
Page 217 DSS key field when the status of particular feature (e.g., BLF) assigned to the line key on the non-current page changes. The breathing light will flash red or green for different line key types: Matrix SPARSH VP710 User Guide...
Page 218 To configure the page tips feature via web user interface: • Click on DSSKey->Line key. • Select Enabled from the Enable Page Tips list. • Click Confirm to save the change. Page tips feature is configurable via web user interface only. Matrix SPARSH VP710 User Guide...
Page 219 Regular expression can be used to define IP phone dial plan. Dial plan is a string of characters that governs the way for IP phones to process the inputs received from the IP phone’s keypads. IP phones support the following dial plan features: • Replace Rule Matrix SPARSH VP710 User Guide...
Page 220 This feature is convenient for you to dial out a long number. For example, a replace rule is configured as “Prefix: 1“ and “Replace: 1234“, when you try to dial out the number “1234”, you just need to enter “1” on the phone and then tap Send.key. Matrix SPARSH VP710 User Guide...
Page 221 Enter the desired line ID in the Account field or leave it blank. • If you leave this field blank or enter 0, the replace rule will apply to all accounts on the IP phone. Matrix SPARSH VP710 User Guide...
Page 222 Select the desired replace rule by checking the check box. • Edit the values in the Prefix and Replace fields. • Enter the desired line ID in the Account field or leave it blank. • Click Edit to save the change. Matrix SPARSH VP710 User Guide...
Page 223 You can configure the delay time for dial-now rules. That is, you can configure your phone to dial out the phone number automatically, which matches a dial-now rule, after the specified delay time. Procedure Dial-now rule can be created using the configuration files or locally. Matrix SPARSH VP710 User Guide...
Page 224 Navigate to: http://<phoneIPAddress>/servlet?m= mod_data&p=settings-dialplan&q=lo ad&dial_page=dial-now. Local Web User Interface Configure the delay time for the dial-now rule Navigate to: http://<phoneIPAddress>/servlet?m= mod_data&p=features-general&q=loa To add a dial-now rule via web user interface: • Click on Settings->Dial Plan->Dial-now. Matrix SPARSH VP710 User Guide...
Page 225 You can also edit or delete the rule. Dial-now rule is configurable via web user interface only. To configure the delay time for dial-now rule via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 226 “Code: 0592, Min Length: 4,Max Length: 11”, then when you dial out the number “56789”, which has the digits between 4 to 11, the phone will add the area code and dial out the number “059256789”. You can only configure one area code rule on your phone. Matrix SPARSH VP710 User Guide...
Page 227 If you leave this field blank or enter 0, the area code rule will apply to all accounts on the IP phone. • Click Confirm to save the change. Area code is configurable via web user interface only. Matrix SPARSH VP710 User Guide...
Page 228 Parameters”. Create the block out rule for the IP phone. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m= mod_data&p=settings-dialplan&q=lo ad&dial_page=block-out To add a block out number via web user interface: • Click on Settings->Dial Plan->Block Out. Matrix SPARSH VP710 User Guide...
Page 229 Example: “12x” would match “121”, “122”, “123”, etc. The square bracket "[]" can be used as a placeholder for a single character which matches any of a set of characters. Example: "91[5-7]1234" would match “9151234”, “9161234”, “9171234”. Matrix SPARSH VP710 User Guide...
Page 230 Digit Map can be created using the configuration files. Configure digit map on a phone basis. Configure digit map on a per-line basis. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 231 P-Access-Network-Info: IEEE-802.3; eth-location=”00:15:65:74:b1:6e” (where 00156574B16E is the phone’s MAC address.) Procedure Emergency dialplan can be created using the configuration files. Configure the emergency dialplan. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 232 You can enable live dialpad on your phone, which enables it to automatically dial out the phone number without pressing the send key. You can also configure a delay, where the phone will dial out the phone number automatically after the specified period of time. Matrix SPARSH VP710 User Guide...
Page 233 To configure live dialpad via web user interface: • Click on Settings->Preference. • Select Enabled from the Live Dialpad list. • Enter the desired delay time in the Inter Digit Time (1~14s) field. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 234 Specify the time (in seconds) the IP Phone User Interface phone waits before automatically dialing out the hotline number. To configure hotline via web user interface: • Click on Features->General Information. • Enter the hotline number in the Hotline Number field. Matrix SPARSH VP710 User Guide...
Page 235 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Features->Hot Line. • Enter the desired number in the Number field. • Enter the desired delay time in the Hotline Delay field. • to save the change or to cancel. Matrix SPARSH VP710 User Guide...
Page 236 Matrix SPARSH VP710 User Guide...
Page 237: System Applications
The IP phone provides widgets like analog clock, calendar, digital clock, email and photo gallery. You can conveniently add these widgets to the idle screen as preferred. To add a widget to idle screen: • Long tap the empty spot on the idle screen. Matrix SPARSH VP710 User Guide...
Page 238 • Tap WIDGETS. • Drag the desired widget up/down/left/right to the destination spot on the idle screen. Matrix SPARSH VP710 User Guide...
Page 239 Certain widgets such as calendar, digital clock and email can be resized on the idle screen. To resize a widget: • Long tap the desired widget for about 2 seconds, and then lift your finger from the screen. Matrix SPARSH VP710 User Guide...
Page 240 The idle screen (except the home screen) will be deleted automatically if there is no application or widget on the screen. To move an application or widget: • Long tap the desired item for about 2 seconds. • Drag the item up/down/left/right to the destination spot on the screen. Matrix SPARSH VP710 User Guide...
Page 241 You can create a folder to organize your applications. For example, you can place the same kind of applications in a folder. To create a folder: • Drag an application icon over another application icon. Matrix SPARSH VP710 User Guide...
Page 242 Tap the folder and then drag an application icon in the folder to the destination spot on the idle screen to move the application from the folder to the idle screen. • The folder will be deleted automatically if there is only one application in the folder. Matrix SPARSH VP710 User Guide...
Page 243: Managing Running Applications
You can do the following: • Swipe the desired application left or right to stop the running application. • to stop all running applications. Matrix SPARSH VP710 User Guide...
Page 244: App Accounts
Adding APP Accounts To add an app account via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Basic->APP accounts. Matrix SPARSH VP710 User Guide...
Page 245 Exchange: When using Exchange, all emails are stored in the central Exchange mail server and can be checked using capable mail client such as Microsoft Outlook. Please check with your network administrators for the correct email account settings for Exchange. Matrix SPARSH VP710 User Guide...
Page 246 • Enter the password and then tap NEXT. • Configure the incoming server settings. • Tap NEXT. • Configure the outgoing server settings. Matrix SPARSH VP710 User Guide...
Page 247 You are able to start using the email account now. Syncing APP Account Information To sync account information via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Matrix SPARSH VP710 User Guide...
Page 248 • Tap Settings->Basic->APP accounts. • Tap the desired account type. • Do one of the following: • and then tap Sync now. Matrix SPARSH VP710 User Guide...
Page 249 In this example, it will only sync ll50466499@sina.com information. Removing APP Accounts To remove an app account via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Matrix SPARSH VP710 User Guide...
Page 250 • Tap Settings->Basic->APP accounts. • Tap a desired account type. • Tap a desired account. • Tap and then tap Remove account. Matrix SPARSH VP710 User Guide...
Page 251: Filemanager
Tap Photos in the Local Storage field. If a USB flash drive has been connected to your phone, you can tap Photos in the USB Storage field to view the pictures stored in USB flash drive. Matrix SPARSH VP710 User Guide...
Page 252 Tap Videos in the Local Storage field. If a USB flash drive has been connected to your phone, you can tap Videos in the USB Storage field to view the videos stored in USB flash drive. Matrix SPARSH VP710 User Guide...
Page 253 Then appears on the touch screen. • to continue the playing. • Drag the slider to skip forward the playing or rewind the playing. • Press to adjust the media volume. Matrix SPARSH VP710 User Guide...
Page 254 If a USB flash drive has been connected to your phone, you can tap Audios in the USB Storage field to view the audios stored in USB flash drive. Your audios will display as a list. Matrix SPARSH VP710 User Guide...
Page 255 FileManager application to view the files if you have connected a USB flash drive to the phone. Searching Files To search files: • Swipe left or right to go to the second idle screen. • to launch FileManager application. • on the top-right of the screen. Matrix SPARSH VP710 User Guide...
Page 256 Tap Photos/Videos/Audios in Local Storage field. • If a USB flash drive has been connected to your phone, you can tap Photos/Videos/Audios in the USB Storage field to view the files stored in USB flash drive. Matrix SPARSH VP710 User Guide...
Page 257 Tap the checkbox(es) before the desired file(s). • • The following prompt will appear on the touch screen of the phone: • Tap the desired storage device to copy the file to. • to save the change or to cancel. Matrix SPARSH VP710 User Guide...
Page 258 If a USB flash drive has been connected to your phone, you can tap Photos/Videos/Audios in the USB Storage field to view the files store in USB flash drive. Your files will display as a list. Matrix SPARSH VP710 User Guide...
Page 259 You can also tap the Select All checkbox to cut all files. Deleting Files To delete files: • Swipe left or right to go to the second idle screen. • to launch FileManager application. • Tap Photos/Videos/Audios in Local Storage field. Matrix SPARSH VP710 User Guide...
Page 260 The following prompt will appear on the touch screen of the phone: • Tap OK to accept the change or Cancel to cancel. • You can also tap the Select All checkbox to delete all files. Matrix SPARSH VP710 User Guide...
Page 261 USB flash drive. Your pictures will display as a list. • Drag up and down to scroll through the files if required. • Tap the checkbox(es) before the desired picture(s). • Matrix SPARSH VP710 User Guide...
Page 262 Tap the desired Bluetooth device to share the pictures. • The touch screen will prompt “Sending n file to “XXX”” (n represents the number of pictures that is being send). • Accept the Bluetooth file transfer request on the Bluetooth device. Matrix SPARSH VP710 User Guide...
Page 263 USB flash drive. • Your pictures will display as a list. • Drag up and down to scroll through the files if required. • Tap the checkbox(es) before the desired picture(s). Matrix SPARSH VP710 User Guide...
Page 264 The pictures are transferred as mail attachment. The attachment files size must be within 5MB. You can also share pictures with other devices via Bluetooth or email when previewing the pictures. And the operating instructions are the same with sharing pictures by Gallery application. For more information, refer to “Sharing Pictures/Videos”. Matrix SPARSH VP710 User Guide...
Page 265: Gallery
By default, the pictures/videos are displayed as thumbnails in an albums arrangement mode. • Tap Albums (Optional). You can tap Albums/Locations/Times/People/Tags to view the pictures/videos in different arrangement modes. • Swipe left/right to view all albums if required. Matrix SPARSH VP710 User Guide...
Page 266 Tap a desired group type in the pop-up dialog box to view the pictures in different arrangement modes. • Tap a desired picture to preview the picture. • If you tap a video album, you can do the following: • Tap the album name on top-left of the touch screen. Matrix SPARSH VP710 User Guide...
Page 267 Tap Filmstrip view or Grid view to view the videos in different mode. • and then tap Group by. Tap a desired group type in the pop-up dialog box to view the videos in different arrangement modes. • Tap a desired video. Matrix SPARSH VP710 User Guide...
Page 268 Tap the desired pictures. • You can do the following: • and then tap Rotate left/Rotate right to rotate the picture left/right. • and then tap Crop to resize the picture. • and then tap Edit. Matrix SPARSH VP710 User Guide...
Page 269 • Tap SAVE to accept the change. The menu keys and Android keys will disappear within 5 seconds, you may tap the touch screen to show them again. Matrix SPARSH VP710 User Guide...
Page 270 Setting a Picture as Wallpaper To set a picture as wallpaper: • Preview the picture (refer to “Viewing Pictures/Videos”). • The touch screen will display as below: Matrix SPARSH VP710 User Guide...
Page 271 The menu keys and Android keys will disappear within 5 seconds, you may tap the touch screen to show them again. Printing Pictures To print a picture: • Preview the picture (refer to “Viewing Pictures/Videos”). • Matrix SPARSH VP710 User Guide...
Page 272 The operating instructions on viewing detail information of pictures and videos are the same, the following take viewing detail information of pictures as example. To view detail information of the picture: • Preview the picture (refer to “Viewing Pictures/Videos”). • Matrix SPARSH VP710 User Guide...
Page 273 Gallery application. • Tap a desired picture album. • Do one of the following: • Long tap one of the pictures. Tap on other pictures to select multiple pictures. • and then tap Select item. Matrix SPARSH VP710 User Guide...
Page 274 You can also tap n items selected (n represents the number of pictures you selected) and then tap Select all to select all pictures. • to delete the selected picture(s). The touch screen prompt “Delete selected item?”. Matrix SPARSH VP710 User Guide...
Page 275 Swipe left or right to go to the second idle screen. • to launch Gallery application. • Tap a desired picture album. • Do one of the following: • Long tap one of the pictures. Tap on other pictures to select multiple pictures. Matrix SPARSH VP710 User Guide...
Page 276 Select item. Tap the desired picture(s) to select multiple pictures. You can also tap n items selected (n represents the number of pictures you selected) and then tap Select all to select all pictures. Matrix SPARSH VP710 User Guide...
Page 277 If the Bluetooth mode of the IP phone is deactivated, the touch screen will prompt “To use Bluetooth services, you must first turn on Bluetooth. Turn on Bluetooth now?”. Tap Turn on to activate the Bluetooth mode. • Tap the desired Bluetooth device to share the pictures. Matrix SPARSH VP710 User Guide...
Page 278 Swipe left or right to go to the second idle screen. • to launch Gallery application. • Tap a desired picture album. • Do one of the following: • Long tap one of the pictures. Tap on other pictures to select multiple pictures. Matrix SPARSH VP710 User Guide...
Page 279 Tap Email. • Sign in an email account if required (Optional).Refer to “Signing In Email”. • Compose the Email. • Enter the email account you want to send the email to in the To field. Matrix SPARSH VP710 User Guide...
Page 280: Recorder
USB flash drive>internal SD card. The recorded audios are saved in *.amr format. You can play the recorded audios on either the phone itself or on a computer using an application capable of playing *.amr files. Matrix SPARSH VP710 User Guide...
Page 281 Swipe left or right to go to the second idle screen. • to launch Recorder application. • to start recording. • You can do one of the following: • to pause the recording, and then tap to resume the recording. Matrix SPARSH VP710 User Guide...
Page 282 Swipe left or right to go to the second idle screen. • to launch Recorder application. The recorded audios will display as a list. • before the desired recorded audio to play the recorded audio. Matrix SPARSH VP710 User Guide...
Page 283 • to stop the playing. To delete the recorded audio: • Swipe left or right to go to the second idle screen. • to launch Recorder application. The recorded audios will display as a list. Matrix SPARSH VP710 User Guide...
Page 284 If you want to delete all recorded audios, tap on the top-right of the touch screen. To rename a recorded audio: • Swipe left or right to go to the second idle screen. • to launch Recorder application. Matrix SPARSH VP710 User Guide...
Page 285: Camera
“VID” and date & time stamp, for example, VID_20160303-112328 was created on March 3, 2016, at 11:23:28. The pictures/videos taken by camera are saved in *.jpg/*.mp4 format. You can view the pictures/videos on either the phone itself or on a computer using an application capable of viewing *.jpg/*.mp4 files. Matrix SPARSH VP710 User Guide...
Page 286 The IP phone will play a tone. You can swipe left to view all pictures taken by the camera. Recording Videos To record a video: • Swipe left or right to go to the second idle screen. Matrix SPARSH VP710 User Guide...
Page 287 The IP phone will play a tone and recording time will appear on the left-top of the touch screen. • to stop recording. The IP phone will play a tone. You can swipe left to view all videos taken by the camera. Matrix SPARSH VP710 User Guide...
Page 288 Camera Settings To configure camera settings: • to launch Camera application. • Swipe right. Matrix SPARSH VP710 User Guide...
Page 289: Email
To sign in email: • Do one of the following: • Swipe left or right to go to the second idle screen. to launch Email application. • Swipe left or right to go to the third idle screen. Matrix SPARSH VP710 User Guide...
Page 290 Tap the email widget. • Sign in email, refer to “Adding APP Accounts”. Sending Emails To send an email: • Swipe left or right to go to the second idle screen. • to launch Email application. Matrix SPARSH VP710 User Guide...
Page 291 If there is an incoming email, the IP phone will play a notification sound. And if there is an incoming email notification on the notification center, you can tap the notification to read the email. Matrix SPARSH VP710 User Guide...
Page 292 • Tap the desired email to read. Deleting Emails To delete an email: • Swipe left or right to go to the second idle screen. • to launch Email application. Matrix SPARSH VP710 User Guide...
Page 293 If the email you want to delete is not in the inbox, you can tap on the top-left of the touch screen to select the folder that contains the email you want to delete. • Long tap the desired email. • to delete the email. Matrix SPARSH VP710 User Guide...
Page 294 You can add more than one email account on the IP phone. To add another email account on the IP phone: • Swipe left or right to go to the second idle screen. • to launch Email application. • on the top-left of the touch screen. Matrix SPARSH VP710 User Guide...
Page 295 After you sign in the email, you can choose the desired folder to display on the widget. If you add an email widget to display the unread emails, then you want the widget to display the incoming emails, you should add a new widget. Matrix SPARSH VP710 User Guide...
Page 296 Swipe left or right to go to the third idle screen. • Tap the email widget. • Tap the desired account, if you have more than one email account. • Tap the desired folder to display on the widget. Matrix SPARSH VP710 User Guide...
Page 297 Browser The Browser application could be used in a similar way as a PC-based web browser, i.e., browse web pages, bookmarks, set home pages, clear history and etc. The default home page is the Matrix website. Browsing a Web Page To browse a web page: •...
Page 298 Pinch open or pinch close the web page. Managing Bookmarks You can bookmark the web pages that you frequently visit. To add a web page to the bookmarks list: • Swipe left or right to go to the second idle screen. Matrix SPARSH VP710 User Guide...
Page 299 Tap OK to accept the change. • Then the web page is added to the BOOKMARKS list. To open a web page from the bookmarks list: • Swipe left or right to go to the second idle screen. Matrix SPARSH VP710 User Guide...
Page 300 BOOKMARKS list. There are some pre-configured bookmarks by default. • Tap the web page you want to visit. To edit a bookmark: • Swipe left or right to go to the second idle screen. Matrix SPARSH VP710 User Guide...
Page 301 Browser application. • to access the BOOKMARKS list. There are some pre-configured bookmarks by default. • Long tap the bookmark you want to edit. • Tap Edit bookmark in the pop-up dialog box. Matrix SPARSH VP710 User Guide...
Page 302 There are some pre-configured bookmarks by default. • Long tap the bookmark you want to delete. • Tap Delete bookmark in the pop-up dialog box. • Tap OK to save the change or Cancel to cancel. Matrix SPARSH VP710 User Guide...
Page 303 You can set the web page you visit most frequently as the home page. Then, each time you open the browser, this web page is automatically opened. To set a home page: • Swipe left or right to go to the second idle screen. • to launch Browser application. • Matrix SPARSH VP710 User Guide...
Page 304 You can periodically clear your navigation history to protect your privacy and prevent information disclosure. To clear the navigation history: • Swipe left or right to go to the second idle screen. • to launch Browser application. Matrix SPARSH VP710 User Guide...
Page 305 The touch screen prompt “Delete the browser navigation history?”. • Tap OK to save the change or Cancel to cancel. Modifying Browser Settings To modify browser settings: • Swipe left or right to go to the second idle screen. Matrix SPARSH VP710 User Guide...
Page 306: Calendar
Before creating an event, you should sign in an email account first. If you have registered an account on the Email application already, you can skip this operation. To sign in calendar: • Swipe left or right to go to the second idle screen. Matrix SPARSH VP710 User Guide...
Page 307 Calendar application. • • Tap Add account. • Sign in the Calendar, refer to “Adding APP Accounts”. Creating an Event To create an event: • Swipe left or right to go to the second idle screen. Matrix SPARSH VP710 User Guide...
Page 308 Tap DONE to save the change or CANCEL to cancel. Checking Events On the calendar screen, you can check the information about an event you have added. To view calendar: • Swipe left or right to go to the second idle screen. Matrix SPARSH VP710 User Guide...
Page 309 • to launch Calendar application. • on the top-left of the touch screen (Optional). Tap Day/Week/Month/Agenda to select different time format to view the calendar. Matrix SPARSH VP710 User Guide...
Page 310 XXX/Touch to view events after XXX to view all events. Modifying the Calendar Settings To modify the calendar settings: • Swipe left or right to go to the second idle screen. • to launch Calendar application. Matrix SPARSH VP710 User Guide...
Page 311 Calculator application. Clock You can use the Clock application to set an alarm, check the time of other cities in the world, calculate the lasting time of an event and set a timer. Matrix SPARSH VP710 User Guide...
Page 312 Alarm To set an alarm clock: • Tap the digital clock widget on the home screen. • on the top-left of the touch screen. Matrix SPARSH VP710 User Guide...
Page 313 If you have set the time format as 12 Hour, you need to select AM or PM when setting the alarm time. For more information on time format, refer to “Time & Date”. Matrix SPARSH VP710 User Guide...
Page 314 Tap the digital clock widget on the home screen. • on the top-left of the touch screen. • Drag up and down to scroll through alarms. • Select a desired alarm. • Tap the desired option to edit the alarm clock. Matrix SPARSH VP710 User Guide...
Page 315 Tap the digital clock widget on the home screen. • on the top-left of the touch screen. • Select a desired alarm. • on the bottom-left of the alarm to delete the desired alarm. You can tap UNDO to cancel the deletion. Matrix SPARSH VP710 User Guide...
Page 316 • Do nothing: Press when the alarm is ringing, the alarm will still ring. Clock To add the clock of other cities in the world: • Tap the digital clock widget on the home screen. Matrix SPARSH VP710 User Guide...
Page 317 The touch screen displays the current date and time. • • Drag up and down to scroll through the cities. • Tap the checkbox before the desired city. • to return to the clock screen. Matrix SPARSH VP710 User Guide...
Page 318 Tap Analog or Digital in the pop-up dialog box. • Mark the Automatic home clock radio box. • Tap the Home time zone field. Tap a desired time zone in the pop-up dialog box for the home clock. Matrix SPARSH VP710 User Guide...
Page 319 To set a timer: • Tap the digital clock widget on the home screen. • • Enter the time by tapping the digits on the right of the screen. • You can tap to delete the entered numbers. Matrix SPARSH VP710 User Guide...
Page 320 The timer beeps when the time is up. It keeps beeping until you tap to stop. Stopwatch To set a stopwatch: • Tap the digital clock widget on the home screen. Matrix SPARSH VP710 User Guide...
Page 321 Bluetooth or Email to share the record via Bluetooth or email. For more information, refer to “Sending Files via Bluetooth” “Sending Files via Email”. • to add laps while the stopwatch is running. Matrix SPARSH VP710 User Guide...
Page 322 Matrix SPARSH VP710 User Guide...
Page 323: Account Management
Account Registration can be configured using the configuration files or locally. Configure the account registration information. Configure the interval for the IP phone Configuration File <MAC>.cfg to retry to re-register when registration fails. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 324 Select Enabled from the Line Active list. • Enter the desired value in Label, Display Name, Register Name, User Name, Password and SIP Server1/2 in the respective field. • If you use outbound proxy servers, do the following: Matrix SPARSH VP710 User Guide...
Page 325 1/2 in the Port field respectively. • Enter the desired interval in the Proxy Fallback Interval field. • Click Confirm to save the change. To configure the interval for re-register when registration fails via web user interface: • Click Account->Advanced. Matrix SPARSH VP710 User Guide...
Page 326 • Tap Enabled in the pop-up dialog box. • Enter the desired value in the Label, Display Name, Register Name, User Name, Password and SIP Server1/2 field respectively. Contact your system administrator for more information. Matrix SPARSH VP710 User Guide...
Page 327 Contact your system administrator for more information. • to save the change or to cancel. • You can repeat steps 3 to 8 to register more accounts. The following figures demonstrate single or multiple accounts registered on the phone: Single account: Matrix SPARSH VP710 User Guide...
Page 328 Peer-to-Peer (P2P) Calling Matrix SPARSH VP710 supports Peer-to-Peer (P2P) calling and Direct IP calling using the phone dial pad without registering to the SIP server. For more information refer “Allow IP Call” “IP Direct Auto Answer”.
Page 329 You can customize the number of DSS keys to be automatically assigned with Line type. It means multiple DSS keys will associate with an account. It is useful for managing a high volume of calls to a line. For more information on how to register accounts, refer to “Account Registration”. Matrix SPARSH VP710 User Guide...
Page 330 The number of the DSS keys associated with an account in case of SPARSH VP710 can be less than or equal to The following shows two line keys associated with a registered account 1037: Procedure Multiple line keys per account can be configured using the following methods.
Page 331 If Auto LineKeys is enabled, you can automatically assign multiple DSS keys with Line type for a registered line on the phone. • Click Confirm to save the change. To configure the number of line keys via web user interface: • Click Account->Advanced. • Select the desired account from the Account list. Matrix SPARSH VP710 User Guide...
Page 332 Click Confirm to save the change. Once you have defined the number of line keys (example 10) to be associated with an account (example 1048), on the DSS Keys page these are automatically reserved for the account 1048. Matrix SPARSH VP710 User Guide...
Page 333: Mobile Account
10 meters or the Bluetooth mode on the mobile phone is deactivated. For more information on how to use your phone in conjunction with Bluetooth-enabled mobile phone. For details, refer “Bluetooth”. Matrix SPARSH VP710 User Guide...
Page 334 Mobile account key can be configured only if the mobile phone has been connected successfully. To configure a mobile account key via web user interface: • Click on DSSKey->Line Key (or Programable Key). • In the desired DSS key field, select Mobile Account from the Type list. Matrix SPARSH VP710 User Guide...
Page 335 Tap the Type field. • Tap Mobile Account in the pop-up dialog box. • Enter the string that will appear on the touch screen in the Label field. • to save the change or to cancel. Matrix SPARSH VP710 User Guide...
Page 336 Matrix SPARSH VP710 User Guide...
Page 337: Accessing Basic Features
CHAPTER 9 The SPARSH VP710 IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
Page 338: Placing Calls
Installation”. You can also place an audio-only call with the other party that is video-enabled. For more information, contact your system administrator. During a call, you can alternate between Speakerphone, Headset and Handset modes by pressing the Speakerphone key, the Headset key, or picking up the handset. Matrix SPARSH VP710 User Guide...
Page 339 The phone will enter the video call full-screen within 5 seconds during a call, you may tap on blank area of the touch screen to see the soft keys. In the figure below, the audio-only call to “Jerry” (the phone number: 1039) has lasted 7 seconds. Matrix SPARSH VP710 User Guide...
Page 340 Enter the desired number using the keypad or the dial pad on the touch screen. Press or tap Send. • With the handset on-hook, enter the desired number using the keypad or the dial pad on the touch screen. Press or tap Send. Matrix SPARSH VP710 User Guide...
Page 341: Answering Calls
Answering Calls When you are not in another call, you can answer a call in three ways: • Using the handset • Using the speakerphone • Using the headset Matrix SPARSH VP710 User Guide...
Page 342 With the headset mode activated, tap the line key. Answering When in Another Call If you have an active call, and an incoming call arrives on the phone, The incoming call information is displayed on the touch screen. Matrix SPARSH VP710 User Guide...
Page 343 Tap the incoming call avatar. Tap Answer. The incoming call is answered and the original call is placed on hold. The phone will not receive a new incoming call when there are two calls on the phone. Matrix SPARSH VP710 User Guide...
Page 344: Audio/Video Selection
Answering Calls using Audio Call/Video Call Option To answer a video call: When an incoming video call arrives, the touch screen will be displayed as given below: 1. These options are visible only if the firmware version is 58.80.196.8 or later. Matrix SPARSH VP710 User Guide...
Page 345: Ending Calls
And after the operation, you can return to the call conveniently. The following operations are not allowed during the call: • Record by Recorder application. • Take pictures. • Record videos. • Playback audios/videos. • Launch Camera application. Matrix SPARSH VP710 User Guide...
Page 346 If you hold the video call or you are in an audio-only call, the floating video window will not display. You can drag the floating video window to the desired location. Matrix SPARSH VP710 User Guide...
Page 347 Swipe down from the top of the screen in the video call screen • Tap Video to stop your phone from automatically transmitting your video during a video call. You cannot turn off far-site video. Matrix SPARSH VP710 User Guide...
Page 348 Full screen: One video image displays in full size, the other video images are hidden. • Same size: All video images display in the same size. To swap video during a video call via phone user interface: • Tap the near-site (small window) video during a video call. Matrix SPARSH VP710 User Guide...
Page 349 The following figure shows what the touch screen looks like after you tap the near-site video: To change the video layout to the same size mode during a video call via phone user interface: • From the video call full-screen, pinch close the large window. Matrix SPARSH VP710 User Guide...
Page 350 (refer to “Video Call Screen Display”) or tap the video area to go back to “one big, other small” layout. To change the video layout during a video conference call via phone user interface: Matrix SPARSH VP710 User Guide...
Page 351 • Swipe down from the top of the screen to enter the control center and tap Video. • Swipe left or right to go to the second idle screen and tap to launch Camera application. Matrix SPARSH VP710 User Guide...
Page 352: Redialing Numbers
A call to your last dialed number is attempted. To redial a previously dialed number from your phone: • Press when the phone is idle. • Tap the desired entry from the placed calls list. Matrix SPARSH VP710 User Guide...
Page 353: Accept Sip Trust Server Only
D - Configuration Parameters”. Configure accept SIP trust server only. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load To configure accept SIP trust server only via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 354 • Select the desired value from the Accept SIP Trust Server Only list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 355: Allow Ip Call
For more information, refer “Appendix D - Configuration Parameters”. Configure allow IP call. Navigate to: Local Web User Interface http://<phoneIPAddress>/servle t?m=mod_data&p=features-gen eral&q=load To configure allow IP call feature via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 356 • Select the desired value from the Allow IP Call list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 357: Anonymous Call
CSeq: 1 INVITE Contact: <sip:1009@10.3.20.14:5060> Content-Type: application/sdp Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH,UPDATE, MESSAGE Max-Forwards: 70 User-Agent: MATRIX SPARSH VP710 58.80.196.2 00:1b:09:04:8e:3c Allow-Events: talk,hold,conference,refer,check-sync P-Preferred-Identity: <sip:1009@10.2.1.48> Privacy: id Content-Length: 302 Procedure Anonymous call can be configured using the configuration files or locally.
Page 358 Select the desired account from the Account list. • Select the desired value from the Local Anonymous list. • Select the desired value from the Send Anonymous Code list. • In the On Code field (optional), enter the anonymous call on code. Matrix SPARSH VP710 User Guide...
Page 359 In the Send Anony Code field (optional), tap the On Code or Off Code radio box. • In the On Code and Off Code field (optional), enter the anonymous call on code and off code. Matrix SPARSH VP710 User Guide...
Page 360 To place an anonymous call: • Using the specific line on the phone to place a call to phone B. • The touch screen of phone B prompts an incoming call from anonymous. Matrix SPARSH VP710 User Guide...
Page 361: Anonymous Call Rejection
Call-ID: 4_510565349@10.10.20.32 CSeq: 1 INVITE Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH,UPDATE, MESSAGE User-Agent: MATRIX SPARSH VP710 58.80.196.2 00:1b:09:04:8e:3c Allow-Events: talk, hold, conference, refer, check-sync Content-Length: 0 Procedure Anonymous call rejection can be configured using the configuration files or locally.
Page 362 In the Send Rejection Code field (optional), tap the On Code or Off Code radio box. • In the On Code and Off Code field (optional), enter the anonymous call rejection on code and off code respectively. Matrix SPARSH VP710 User Guide...
Page 363 If you have enabled anonymous call rejection and you receive an anonymous call: If phone B has anonymous call feature enabled and places a call to you, the call will be rejected. Your touch screen phone will display the following: Matrix SPARSH VP710 User Guide...
Page 364: Auto Answer
Configure auto answer. Navigate to: http://<phoneIPAddress>/servlet?m =mod_data&p=account-basic&q=l oad&acc=0 Web User Interface Specify a period of delay time for auto answer. Local Configure auto answer tone. Navigate to: http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load Phone User Interface Configure auto answer. Matrix SPARSH VP710 User Guide...
Page 365 To configure auto answer via web user interface: • Click on Account-> Basic. • Select the desired account from the Account list. • Select the desired value from the Auto Answer list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 366 To configure a period of delay time for auto answer via web user interface: • Click on Features->General Information. • Enter the desired time in the Auto-Answer Delay(1~4s) field. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 367 To configure auto answer via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Features->Auto Answer. • Tap the On radio box in the desired line. Matrix SPARSH VP710 User Guide...
Page 368 The icon will display on the status bar. You can also swipe down from the top of the screen.Tap Auto Answer to enter Auto Answer setting screen and enable auto answer feature for the desired line. Matrix SPARSH VP710 User Guide...
Page 369: Auto Redial
• Enter the waiting time in the Auto Redial Interval (1~300s) field. The default waiting time is 10s. • Enter the desired times in the Auto Redial Times (1~300) field. The default value is 10. Matrix SPARSH VP710 User Guide...
Page 370 The default value is “10”. • to accept the change or to cancel. To use auto redial: When the called party is busy, the following prompt will appear on the touch screen of the phone: Matrix SPARSH VP710 User Guide...
Page 371 The following prompt will appear on the touch screen of the phone: • Wait for a period of time or tap OK to redial the phone number. The phone will retry as many times as configured until the called party is idle. Matrix SPARSH VP710 User Guide...
Page 372: Call Completion
Web User Interface http://<phoneIPAddress>/servlet?m= Local mod_data&p=features-general&q=load Phone User Interface Configure call completion. To configure call completion via web user interface: • Click on Features->General Information. • Select the desired value from the Call Completion list. Matrix SPARSH VP710 User Guide...
Page 373 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Features->Call Completion. • Tap the On radio box in the Call Completion field. • to accept the change or to cancel. Matrix SPARSH VP710 User Guide...
Page 374 Call completion is not available on all servers. For more information, contact your system administrator. • IP phone supports call completion using the SUBSCRIBE/NOTIFY method, which is specified in draft- poetzl-sipping-call-completion-00, to subscribe to the busy party and receive notifications of their status changes. Matrix SPARSH VP710 User Guide...
Page 375: Call Forward
For example, when call forward is enabled on the phone, the Diversion/History-info header allows the receiving phone to indicate the caller’s name/number and number of the forwarding party. Forward International Forward international allows users to forward an incoming call to an international telephone number. By default, this feature is enabled. Matrix SPARSH VP710 User Guide...
Page 376 Configure call forward. Navigate to: http://<phoneIPAddress>/servlet? m=mod_data&p=features-forward &q=load Configure diversion/history-info Local Web User Interface feature. Configure forward international. Navigate to: http://<phoneIPAddress>/servlet? m=mod_data&p=features-general &q=load Configure call forward. Phone User Interface Configure forward international. Matrix SPARSH VP710 User Guide...
Page 377 Forward authorized number is configurable via web user interface only. To configure the call forward mode via web user interface: • Click on Features->Forward & DND. • In the Forward block, select the desired radio box in the Mode field. Matrix SPARSH VP710 User Guide...
Page 378 Select the desired radio box in the Always Forward/Busy Forward/No Answer Forward field. • In the Target field, enter the destination number you want to forward the call. • In the On Code and Off Code fields, enter the on code and off code respectively. Matrix SPARSH VP710 User Guide...
Page 379 • In No Answer Forward field, select the ring time to wait before forwarding the call from After RingTime(0~120s) list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 380 To configure Diversion/History-Info feature via web user interface: • Click on Features->General Information. • Select the desired value from the Diversion/History-Info list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 381 • If you tap Always Forward: • Tap the On radio box in the Always Forward field. • In the Forward To field, enter the destination number you want to forward all incoming calls to. Matrix SPARSH VP710 User Guide...
Page 382 In the Forward To field, enter the destination number you want to forward unanswered incoming calls to. • Tap the desired ring time for the call to wait before forwarding the call in the After Ring Time list.The default ring time is 12 seconds. Matrix SPARSH VP710 User Guide...
Page 383 Swipe down from the top of the screen or swipe left/right to go to the second idle screen • Tap Settings->Features->Call Forward. • Press when the phone is idle. • Swipe down from the top of the screen to enter the control center and then tap Forward. • Tap the desired account. Matrix SPARSH VP710 User Guide...
Page 384 In the On Code or Off Code field (optional), enter the always forward on code or off code respectively. • You can also enable always forward for all accounts. Do the following: • and then tap All Lines. Matrix SPARSH VP710 User Guide...
Page 385 • In the On Code or Off Code field (optional), enter the busy forward on code or off code respectively. • You can also enable busy forward for all accounts. Do the following: Matrix SPARSH VP710 User Guide...
Page 386 In the Forward To field, enter the destination number you want to forward unanswered incoming calls to. • Tap the desired ring time for the call to wait before forwarding the call in the After Ring Time list.The default ring time is 12 seconds. Matrix SPARSH VP710 User Guide...
Page 387 In the On Code or Off Code field (optional), enter the no answer forward on code or off code respectively • You can also enable no answer forward for all accounts. Do the following: • and then tap All Lines. Matrix SPARSH VP710 User Guide...
Page 388 Tap OK to accept the change or Cancel to cancel. • and then tap Save to save the change. If you enable call forward for the default account, the associated line icon will change to and the icon will appear on the status bar. Matrix SPARSH VP710 User Guide...
Page 389 Always Forward feature on the server side, hence being able to get the right status of the extension. You can also enter the SIP URI or IP address in the Forward To field. For more information on using the SIP URI or IP address, refer to “Placing Calls”. Matrix SPARSH VP710 User Guide...
Page 390 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Features->Call Forward. • Tap the desired forwarding type. • Tap the Off radio box. • to accept the change or to cancel. • Press when the phone is idle. Matrix SPARSH VP710 User Guide...
Page 391 If DND feature is enabled, the incoming calls will not be forwarded even if you configure no answer forward feature. • When the phone forwards a call, a prompt window will pop up by default. If you want to disable the feature, contact your system administrator for more information. Matrix SPARSH VP710 User Guide...
Page 392: Call Hold/Resume
For more information, refer “Appendix D - Configuration Parameters”. Configure the call hold tone and call hold tone delay. Specify whether RFC 2543 (c=0.0.0.0) outgoing hold signaling is used. Local Web User Interface Navigate to: http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load Matrix SPARSH VP710 User Guide...
Page 393 Click Confirm to save the change. To configure call hold tone and call hold tone delay via web user interface: • Click on Features->General Information. • Select the desired value from the Play Hold Tone list. Matrix SPARSH VP710 User Guide...
Page 394 Enter the desired time in the Play Hold Tone Delay field. • Click Confirm to save the change. To place a call on hold: • Press or tap the Hold soft key during a call. The following shows an audio-only call has been held: Matrix SPARSH VP710 User Guide...
Page 395 If multiple calls are placed on hold, do one of the following: • Tap the desired call and then tap the Resume soft key to retrieve it. • Tap the desired call and then tap the corresponding line key to retrieve it. Matrix SPARSH VP710 User Guide...
Page 396: Call Number Filter
Configure the characters the IP phone filters when dialing. Local Web User Interface Navigate to: http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load To configure the characters the IP phone will filter via web user interface: • Click on Feature->General Information. Matrix SPARSH VP710 User Guide...
Page 397 • Enter the desired characters in the Call Number Filter field. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 398: Call Park
In the desired DSS key field, select Call Park from the Type list. • Enter the desired value (e.g., call park feature code) in the Value field. • In the Label field (optional), enter the string that will appear on the touch screen. Matrix SPARSH VP710 User Guide...
Page 399 Tap Call Park in the pop-up dialog box. • Tap the Account ID field. • Tap the desired line in the pop-up dialog box. • In the Label field (optional), enter the string that will appear on the touch screen. Matrix SPARSH VP710 User Guide...
Page 400 The call park code and call park retrieve code are predefined on the system server. Contact your system administrator for more information. • If the parked call is not retrieved within a period of time assigned by the system, the phone performing call park will receive a call back. Matrix SPARSH VP710 User Guide...
Page 401: Call Pickup
Configure the directed call pickup code on a per-line basis. Configure directed call pickup features on a phone basis. Configuration File <MAC>.cfg Assign a directed call pickup key. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 402 • Click on Features->Call Pickup. • Select Enabled from the Directed Call Pickup list. • In the Directed Call Pickup Code field, enter the directed call pickup code. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 403 In the Value field, enter the directed call pickup code followed by the specific extension. • In the Label field (optional), enter the string that will appear on the touch screen. • Select the desired line from the Line list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 404 Tap Settings->Features->DSS Keys. • Select the desired DSS key. • Tap the Type field. • Tap Key Event in the pop-up dialog box. • Tap the Key Type field. • Tap DPickup in the pop-up dialog box. Matrix SPARSH VP710 User Guide...
Page 405 You can also configure a line key as a direct pickup key via phone user interface or web user interface. Once configured, you can pick up a call by tapping the direct pickup key directly. For more information, refer to “Line Keys”. Matrix SPARSH VP710 User Guide...
Page 406 Configure the group call pickup code on a per-line basis. Configure group call pickup feature on a phone basis. Configuration File <MAC>.cfg Assign a group call pickup key. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 407 Click on Features->Call Pickup. • Select the desired value from the Group Call Pickup list. • In the Group Call Pickup Code field, enter the group call pickup code. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 408 In the desired DSS key field, select Group Pickup from the Type list. • In the Value field, enter the group call pickup code. • In the Label field (optional), enter the string that will appear on the touch screen. Matrix SPARSH VP710 User Guide...
Page 409 Tap GPickup in the pop-up dialog box. • Tap the Account ID field. • Tap the desired line in the pop-up dialog box. • In the Label field (optional), enter the string that will appear on the touch screen. Matrix SPARSH VP710 User Guide...
Page 410 INVITE message which includes a Replaces header in the message body. The value of Replaces is derived from a NOTIFY message with dialog-info event. You can pick up an incoming call Matrix SPARSH VP710 User Guide...
Page 411 Configure dialog info call pickup. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m= mod_data&p=account-adv&q=load& acc=0 To configure dialog info call pickup via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. Matrix SPARSH VP710 User Guide...
Page 412 • Select the desired value from the Dialog Info Call Pickup list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 413: Call Recording
When you place a new call (to transfer or to conference) • When the phone prompts you to answer an incoming call The recording is not be paused when the following occurs: • You place a call on hold. Matrix SPARSH VP710 User Guide...
Page 414 , the number will increase if you set more marks.There is a red flag on this moment when playing the recorded file. If you tap the Hold soft key or press the key while recording, only you are recorded. If you press while recording, only the callee is recorded. Matrix SPARSH VP710 User Guide...
Page 415 To stop recording while the phone records, do one of the following: • Swipe the soft key area left and then tap the Stop soft key during a call. The status bar prompts “Call has been successfully recorded on device”. Matrix SPARSH VP710 User Guide...
Page 416 Record: The phone sends a SIP INFO message containing a specific header ¡§Record: on/off¡¨ to trigger a recording. • URL Record: The phone sends an HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL. Matrix SPARSH VP710 User Guide...
Page 417 Tap the desired line key. • Tap the Type field. • Tap URL Record in the pop-up dialog box. • In the Label field (Optional), enter the string that will appear on the touch screen. Matrix SPARSH VP710 User Guide...
Page 418 You can listen to the recordings stored on your server system. For example, you can dial an access code to listen to the recordings. The way in which you listen to the recordings may be different depending on the server. Contact your system administrator for more information. Matrix SPARSH VP710 User Guide...
Page 419 “Record: on”, and then the recording starts. Example of a SIP INFO message: Via: SIP/2.0/UDP 10.3.20.14:5060;branch=z9hG4bK1870385345 From: "1009" <sip:1009@10.2.1.48:5060>;tag=1385842459 To: <sip:1006@10.2.1.48:5060>;tag=2383911905 Call-ID: 0_1289812066@10.3.20.14 CSeq: 2 INFO Contact: <sip:1009@10.3.20.14:5060> Max-Forwards: 70 User-Agent: MATRIX SPARSH VP710 58.80.196.2 00:1b:09:04:8e:3c Record: on Content-Length: 0 Matrix SPARSH VP710 User Guide...
Page 420 Call-ID: 0_1289812066@10.3.20.14 CSeq: 3 INFO Contact: <sip:1009@10.3.20.14:5060> Max-Forwards: 70 User-Agent: MATRIX SPARSH VP710 58.80.196.2 00:1b:09:04:8e:3c Record: off Content-Length: 0 URL Record When a user taps a URL record key for the first time during a call, the IP phone sends an HTTP GET message to the server.If the recording is successfully started, the server will respond with a 200 OK message.If the recording...
Page 421 To configure a URL record key via web user interface: • Click on DSSKey->Line Key. • In the desired DSS key field, select URL Record from the Type list. • Enter the URL in the Value field. Matrix SPARSH VP710 User Guide...
Page 422 • In the Label field (optional), enter the string that will appear on the touch screen. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 423: Call Timeout
Call timeout defines a specific period of time within which the IP phone will cancel the dialing if the call is not answered. Procedure Call timeout can be configured using the configuration files or locally. Configure the duration time in the ringback state. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 424: Call Transfer
Configuration File <MAC>.cfg Configure semi-attended transfer feature. For more information, refer “Appendix D - Configuration Parameters”. Specify whether to complete the transfer through on-hook. Configure semi-attended transfer Local Web User Interface feature. Navigate to: http://<phoneIPAddress>/ servlet?p=features-transfer&q=load Matrix SPARSH VP710 User Guide...
Page 425 Transfer soft key during a call. • Do one of the following: • Enter the number you want to transfer the call to. • Press • Enter the number you want to transfer the call to. Matrix SPARSH VP710 User Guide...
Page 426 Tap the desired contact to complete the transfer.For more information refer to “Remote Phone Book” • and then tap the desired list. • Tap the desired entry to complete the transfer. The call is then connected to the number to which you are transferring. Matrix SPARSH VP710 User Guide...
Page 427 BLF key, refer to “DSS Keys” • Make sure you have an active call and one or more calls on hold, drag one far-site window to another far- site window. Matrix SPARSH VP710 User Guide...
Page 428 Do one of the following: • Enter the number you want to transfer the call to. • Press to dial out. • Enter the number you want to transfer the call to. • Tap the Transfer soft key. Matrix SPARSH VP710 User Guide...
Page 429 Tap Send to dial out. (The call will automatically dial out in about 5 seconds if you do not tap Send.) • and then tap Local Directory or Remote Phone Book to search the desired contact. • Tap the desired contact to dial out.For more information refer to “Remote Phone Book” Matrix SPARSH VP710 User Guide...
Page 430 Tap the desired entry to dial out. • After the party answers the call, press or tap Transfer soft key to complete the transfer. If you are using a handset, the transfer can be completed by hanging up the handset. Matrix SPARSH VP710 User Guide...
Page 431: Call Waiting
To configure call waiting via web user interface: • Click on Features->General Information. • Select the desired value from the Call Waiting list. • In the Call Waiting On Code field (optional), enter the call waiting on code. Matrix SPARSH VP710 User Guide...
Page 432 Click Confirm to save the change. To configure call waiting tone via web user interface: • Click on Features->Audio. • Select the desired value from the Call Waiting Tone list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 433 Tap the On radio box in the Play Tone field. • In the On Code or Off Code field (optional), enter the call waiting on code or off code respectively. • .Tap to save the change or to cancel. Matrix SPARSH VP710 User Guide...
Page 434: Calling Line Identification Presentation (Clip)
Configuration File <MAC>.cfg P-Preferred-Identity (PPI) header for caller identity presentation. For more information, refer “Appendix D - Configuration Parameters”. Configure the presentation of the caller identity. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=account-adv&q=loa d&acc=0 Matrix SPARSH VP710 User Guide...
Page 435 To configure the presentation of the caller identity via web user interface: • Click on Account-> Advanced. • Select the desired account from the Account list. • Select the desired value from the Caller ID Source list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 436: Connected Line Identification Presentation (Colp)
COLP can be configured only using the configuration files. Configure the presentation of the callee’s identity. Specify whether to process Privacy Configuration File <MAC>.cfg header field. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 437: Conference
Local conference can be configured using the configuration files or locally. Configure local conference. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Configure local conference. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=account-adv&q=loa d&acc=0 Matrix SPARSH VP710 User Guide...
Page 438 When the first party answers the call, tap the Conference soft key to place a new call.The active call is placed on hold. • Enter the number of the second party and then press or tap Conference. Matrix SPARSH VP710 User Guide...
Page 439 Make sure you have an active call and one or more calls are on hold (either on the same line key or a different line key). • Do one of the following: • Drag one far-site window to another far-site window. Matrix SPARSH VP710 User Guide...
Page 440 • Tap Conference. • Tap the desired call for conference and ensure that the call is active. • Tap the Conference soft key. • Tap the Hold call to join the calls in the conference. Matrix SPARSH VP710 User Guide...
Page 441 Tap Far Mute to mute the party. The muted party can hear everyone, but no one can hear the muted party. • Tap Remove to remove the party. • Tap Cancel or to close the dialog box. Matrix SPARSH VP710 User Guide...
Page 442 Network conference can be configured using the configuration files or locally. Configure network conference. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Configure network conference. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=account-adv&q=loa d&acc=0 Matrix SPARSH VP710 User Guide...
Page 443 Place a call to the first party. • Tap the Conference soft key to place a new call.The active call is placed on hold. • Enter the number of the second party and press or tap Conference. Matrix SPARSH VP710 User Guide...
Page 444 D - Configuration Parameters”. Configure the transfer on conference hang up. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-transfer&q =load To configure Transfer on conference hang up via web user interface: • Click on Features->Transfer. Matrix SPARSH VP710 User Guide...
Page 445 • Select the desired value from the Transfer on Conference Hang up list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 446: Door Phone
If you leave it blank or enter the wrong number, the IP phone will take the incoming door phone call as a normal call. • Enter the unlock PIN in the Unlock PIN field. • Select the desired value from the Full Screen list. • Select the desired value from the Send Audio list. Matrix SPARSH VP710 User Guide...
Page 447 • Select the desired value from the Send Video list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 448: Do Not Disturb (Dnd)
Configuration File <MAC>.cfg Specify the authorized numbers when DND is enabled. Specify the return code and the reason of the SIP response message when DND is enabled. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 449 Click on DSSKey->Line Key (or Programable Key). • In the desired DSS key field, select DND from the Type list. • Enter the string that will appear on the touch screen in the Label field. Matrix SPARSH VP710 User Guide...
Page 450 Enter the DND off code in the DND Off Code field (optional). • Click Confirm to save the change. To specify the return code and the reason when DND is enabled via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 451 • Click Confirm to save the change. To specify the authorized numbers when DND is enabled via web user interface: • Click on Features->General Information. • Select the desired value from the DND Emergency list. Matrix SPARSH VP710 User Guide...
Page 452 To enable DND in phone mode: • Swipe down from the top of the screen to enter the control center and toggle DND on. The icon on the status bar indicates that DND is enabled. Matrix SPARSH VP710 User Guide...
Page 453 Swipe down from the top of the screen to enter the control center and then tap DND. The touch screen displays a list of accounts registered on the phone. • Tap the desired account. • Tap the On radio box in the Status field. Matrix SPARSH VP710 User Guide...
Page 454 Enter the DND on code or off code respectively in the On Code or Off Code field. • to save the change or to cancel. If you enable DND for the default account, the associated line icon will change to and the icon will appear on the status bar. Matrix SPARSH VP710 User Guide...
Page 455 To disable DND in custom mode: • Swipe down from the top of the screen to enter the control center and then tap DND. • Tap the desired account. • Tap the Off radio box of the DND Enable field. Matrix SPARSH VP710 User Guide...
Page 456 • to save the change or to cancel. DND authorized number is configurable via web user interface only. Matrix SPARSH VP710 User Guide...
Page 457: Feature Key Synchronization
For more information, refer “Appendix D - Configuration Parameters”. Configure feature key synchronization. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load To configure key synchronization via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 458 • Select the desired value from the Feature Key Synchronization list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 459: Hide Feature Access Codes
Configure the hide feature access codes feature. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Configure the hide feature access codes feature. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load Matrix SPARSH VP710 User Guide...
Page 460 To configure hide feature access codes feature via web user interface: • Click on Features->General Information. • Select the desired value from the Hide Feature Access Codes list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 461: Intercom
Outgoing Intercom Calls Intercom is a useful feature in office environments to quickly connect with an operator or secretary. You can tap an intercom key to automatically initiate an outgoing intercom call with a remote extension. Matrix SPARSH VP710 User Guide...
Page 462 Enter the remote extension number in the Value field. • In the Label field (optional), enter the string that will appear on the touch screen. • In the Extension field (optional), enter the directed call pickup code. Matrix SPARSH VP710 User Guide...
Page 463 You can also enable the phone to automatically answer an incoming intercom call while there is already an active call on the phone, the active call is placed on hold. Matrix SPARSH VP710 User Guide...
Page 464 To enable the phone to receive a new incoming call when it has an active call, make sure that call waiting feature is enabled on the phone in advance. For more information, refer to “Call Waiting”. Matrix SPARSH VP710 User Guide...
Page 465 Click Confirm to save the change. To configure intercom features via phone user interface: • Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Features->Intercom. Matrix SPARSH VP710 User Guide...
Page 466 If the directed call pickup code is not configured, the phone will place a call to the target extension instead of picking up an incoming call of the target extension when you tap the intercom key. Matrix SPARSH VP710 User Guide...
Page 467: Ip Direct Auto Answer
Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load To configure IP direct auto answer via web user interface: • Click on Features->General Information. • Select the desired value from the IP Direct Auto Answer list. Matrix SPARSH VP710 User Guide...
Page 468 • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 469: Ipv6 Support
IPv6 network addresses to IPv6 nodes. It offers the capability of automatic allocation of reusable network addresses and additional configuration flexibility. This protocol is a stateful counterpart to “IPv6 Stateless Address Autoconfiguration” (RFC 2462), and can be used separately or concurrently with the latter to obtain configuration parameters. Matrix SPARSH VP710 User Guide...
Page 470 Configure the IPv6 static DNS. Local Web User Interface Navigate to: http://<phoneIPAddress>/servlet?m= mod_data&p=network&q=load Configure the IPv6 address assignment method. Phone User Interface Configure the IPv6 static DNS. Configure the IPv6 static DNS address Matrix SPARSH VP710 User Guide...
Page 471 In the IPv6 Config block, select the DHCP or the Static IP Address radio box. • If you select the Static IP Address radio box, configure the IPv6 address and other configuration parameters in the corresponding fields. Matrix SPARSH VP710 User Guide...
Page 472 A dialog box pops up to prompt that the settings will take effect after a reboot. • Click OK to reboot the phone. To configure SLAAC feature via web user interface: • Click on Network->Advanced. Matrix SPARSH VP710 User Guide...
Page 473 • If you select the Static IP, configure the IPv6 address and other network parameters in the corresponding fields. • to save the change or to cancel. The phone prompts you to reboot the phone. Matrix SPARSH VP710 User Guide...
Page 474 Enter the desired value in the Primary DNS and Secondary DNS field respectively. • to save the change or to cancel. The phone prompts you to reboot the phone. • Tap OK to reboot the phone. The settings will take effect after a reboot Matrix SPARSH VP710 User Guide...
Page 475: Logon Wizard
For more information, refer Configuration File <MAC>.cfg “Appendix D - Configuration Parameters”. Configure the logon wizard. Navigate to: ttp://<phoneIPAddress>/servlet?m= Local Web User Interface mod_data&p=features-actionurl&q=l To configure logon wizard feature via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 476 • Select the desired value from the Logon Wizard list. • Click Confirm to save changes. Matrix SPARSH VP710 User Guide...
Page 477: Message
Message Waiting Indicator (MWI) Video/Voice Mail You can leave video/ voice mails using SPARSH VP710. You can also access video/voice mails that are stored in the voice mailbox. The usage of video mail is the same as that of voice mail.
Page 478 Swipe left or right to go to the second idle screen. • to launch Message application. • Tap View Voice Mail. The touch screen displays the amount of new and old voice mails. You can tap the account to listen to voice mails. Matrix SPARSH VP710 User Guide...
Page 479 Voice mail tone can be configured using the using the configuration files or locally. Configure whether to play a warning tone when the IP phone receives a new voice mail. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 480 Navigate to: http://<phoneIPAddress>/servlet?m=m od_data&p=features-general&q=load To configure voice mail tone via web user interface: • Click on Features->General Information. • Select the desired value from the Voice Mail Tone list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 481 The IP phone will send SUBSCRIBE messages for MWI service to the account or the voice number MWI service depending on the server. Contact your system administrator for more information. • MWI subscription is configurable via web user interface only. Matrix SPARSH VP710 User Guide...
Page 482 Configure the voice mail number on a per-line basis. Configure the presentation of audio Local Web User Interface and visual MWI. Navigate to: http://<phoneIPAddress>/ servlet?m=mod_ data&p=account-adv&q=load&acc=0 Configure the voice mail number on a Phone User Interface per-line basis. Matrix SPARSH VP710 User Guide...
Page 483 To configure subscribe for MWI via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. • Select Enabled from the Subscribe for MWI list. Matrix SPARSH VP710 User Guide...
Page 484 • Enter the period time in the MWI Subscription Period (Seconds) field. • Click Confirm to save the change. The IP phone will subscribe to the account number for MWI service by default. Matrix SPARSH VP710 User Guide...
Page 485 To configure Subscribe MWI to voice mail via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. • Select Enabled from the Subscribe for MWI list. • Select Enabled from the Subscribe MWI To Voice Mail list. Matrix SPARSH VP710 User Guide...
Page 486 Enter the desired voice mail number in the Voice Mail field. • Click Confirm to save the change. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail. Matrix SPARSH VP710 User Guide...
Page 487 To configure the presentation of audio and visual MWI via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. Matrix SPARSH VP710 User Guide...
Page 488 • Click Confirm to save the change. • For proper functioning of the Voice Mail & MWI with the Matrix PBX server, Subscribe for MWI parameter must be Enabled and Subscribe MWI To Voice Mail parameter must be Disabled. •...
Page 489: Music On Hold
For more information, refer “Appendix D - Configuration Parameters”. Configure music on hold on a per-line basis. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m=m od_data&p=account-adv&q=load&acc Matrix SPARSH VP710 User Guide...
Page 490 For more information, contact your server administrator. • For this feature to function, all involved parties cannot use encrypted RTP (SRTP). Matrix SPARSH VP710 User Guide...
Page 491: Mute
<MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Configure allow mute feature. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m=m od_data&p=features-general&q=load To configure allow mute via web user interface: • Click on Feature->General Information. Matrix SPARSH VP710 User Guide...
Page 492 To mute a call: • Press during an active call. The mute key LED illuminates solid red. To un-mute a call: • Press again to un-mute the call. • The mute key LED is turned off Matrix SPARSH VP710 User Guide...
Page 493 The following shows the keep mute icon on the status bar when mute is enabled: The following shows an audio-only call has been muted: Matrix SPARSH VP710 User Guide...
Page 494 The following shows a video call has been muted: Matrix SPARSH VP710 User Guide...
Page 495: Notification Popups
To configure the notification popups via web user interface: • Click on Features->Notification Popups. • Select the desired value from the Display Voice Mail Popup list. • Select the desired value from the Display Missed Call Popup list. Matrix SPARSH VP710 User Guide...
Page 496 • Select the desired value from the Display Forward Call Popup list. • Click Confirm to save the change. The following shows an example of missing a call: Pop-up message Matrix SPARSH VP710 User Guide...
Page 497: Password Dial
To configure password dial via web user interface: • Click on Features->General Information. • Enter the prefix of password dial in the PswPrefix field. • Enter the desired number of hidden digits in the PswLength field. Matrix SPARSH VP710 User Guide...
Page 498 • Select the desired value from the PswDial list • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 499: Recall
Assign a recall key. Navigate to: Web User Interface http://<phoneIPAddress>/servlet? Local m=mod_data&p=dsskey&q=load Phone User Interface Assign a recall key. To configure a recall key via web user interface: • Click on DSSKey->Line Key (or Programmable Key). Matrix SPARSH VP710 User Guide...
Page 500 Tap the desired line key. • Tap the Type field. and tap to select Key Event in the pop-up dialog box. • Tap the Key Type field and tap to select ReCall in the pop-up dialog box. Matrix SPARSH VP710 User Guide...
Page 501 In the Label field (optional), enter the string that will appear on the touch screen. • to accept the change or to cancel “DSS Keys”. You can also tap on the idle screen to configure a ReCall key.For further details refer Matrix SPARSH VP710 User Guide...
Page 502: Recent Call In Dialing
Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=contacts-favorite&q =load To configure recent call in dialing via web user interface: • Click on Directory->Setting. • Select Enabled from the Recent Call In Dialing list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 503 Drag up and down to scroll through placed calls You can also enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) to search from placed calls list. Matrix SPARSH VP710 User Guide...
Page 504: Transfer Mode Via Dsskey
=mod_data&p=features-transfer&q =load To configure transfer mode via dsskey via web user interface: • Click on Features->Transfer. • Select the desired value from the Transfer Mode via Dsskey list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 505: Accessing Advanced Features
Return Code When Refuse • Ringing Timeout • Send User=phone • Server Redundancy • Session Timer • Shared Call Appearance • Send SIP Line • Sip Send MAC • SIP Session Timer • Softkey Layout Matrix SPARSH VP710 User Guide...
Page 506 Static DNS Cache • Tones • Unregister When Reboot • Use Outbound Proxy in Dialing • Virtual Private Network (VPN) • VLAN • Web Server Type • 180 Ring Workaround • 802.1X Authentication • 100 Reliable Retransmission Matrix SPARSH VP710 User Guide...
Page 507: Action Uri
SIP Notify Message In addition, MATRIX IP phones support performing the specified action immediately by accepting a SIP NOTIFY message with the "Event: ACTION-URI" header from a SIP proxy server. The message body of the SIP NOTIFY message may contain variable named as "key" and variable value, which are separated by "=".
Page 508 Via: SIP/2.0/UDP 10.2.40.27:5063;branch=z9hG4bK4163876675 From: <sip:3586@10.2.1.48>;tag=2900480538 To: "3583" <sip:3583@10.2.1.48>;tag=490600926 Call-ID: 2923387519@10.2.40.10 CSeq: 4 NOTIFY Contact: <sip:3586@10.2.40.27:5063> Max-Forwards: 70 User-Agent: MATRIX SPARSH VP710 58.80.196.2 00:1b:09:04:8e:3c Event: ACTION-URI Content-Type: message/sipfrag Content-Length: 6 Message Body key=SPEAKER The following table lists pre-defined variable values: Variable Value Phone Action Tap Settings->Status.
Page 509 Answer/end/hold/unhold a call (xxx refers to the call-id of the active call). Example: http://10.10.20.10/servlet?key=ASW:33093 Note: To get the call-id of the active call, configure the action ASW/CANCEL/HOLD/UNHOLD:xxx URL: http(s)://<serverIPAddress>/help.xml?CallId=$call_id. For more information, refer to “Action URL”. Matrix SPARSH VP710 User Guide...
Page 510 “p=login&q=login&username=xxx&pwd=yyy&jumpto=URI&” before the variable “key”. xxx refers to the login user name and yyy refers to the login password. Matrix IP phones also support a combination of the variable values in the URI, but the order of the variable value is determined by the operation of the phone.
Page 511 Click on Features->Remote Control. • Enter the IP address or any in the Action URI allow IP List field. Multiple IP addresses are separated by commas. If you enter “any” in this field, the IP phone can receive Matrix SPARSH VP710 User Guide...
Page 512 If it is the first time you are capturing the current screen of the phone using the computer, the browser will display “Remote control forbidden”, and the touch screen will prompt the message “Allow remote control?”. • Tap OK on the phone to allow remote control. Matrix SPARSH VP710 User Guide...
Page 513 Else, the browser will directly display an image showing the current screen of the phone.You can save the image to your local system. Frequent capture may affect the phone performance. MATRIX recommend you to capture the phone screen display within a minimum interval of 4 seconds.
Page 514 Tap OK on the phone to allow remote control and then the phone will automatically dial out the number. You can also place an IP direct call via web user interface. The IP phone supports either IPv4 or IPv6 address. Matrix SPARSH VP710 User Guide...
Page 515: Action Url
When the IP phone performs the semi-attended/attended Attended Transfer transfer. Hold When the IP phone places a call on hold. UnHold When the IP phone retrieves a hold call. Held When a call of the IP phone is held. Matrix SPARSH VP710 User Guide...
Page 516 For example - A URL “http://192.168.1.10/help.xml?mac=$mac” is specified for the event Mute, $mac will be dynamically replaced with the MAC address of the IP phone when the IP phone mutes a call. Matrix SPARSH VP710 User Guide...
Page 517 The call-id of the active call. The display name of the caller when the IP phone receives an $callerID incoming call. $calledNumber The phone number of the callee when the IP phone places a call. Matrix SPARSH VP710 User Guide...
Page 518 Local Web User Interface ttp://<phoneIPAddress>/servlet?m= mod_data&p=features-actionurl&q=l To configure action URL via web user interface: • Click on Features->Action URL. • Enter the action URLs in the corresponding fields. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 519: Answer By Hand
Answer soft key to answer an incoming call after picking up the handset, pressing the Speakerphone key or pressing the HEADSET key. Procedure Answer by hand can be configured using the configuration files. Configure answer by hand. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 520: Application
Interface. Once the file is uploaded, the application is installed on the IP Phone. To install the third-party application via Web User Interface • Login as Admin. Login as User. • In Settings, click Application. Matrix SPARSH VP710 User Guide...
Page 521 When you upload the .apk file of the application via Web User Interface, it is recommended not to close or refresh the browser. Matrix Comsec will not be responsible for any liability arising due to installation of unauthorized third-party applications.
Page 522: Busy Lamp Field (Blf)
Configure the period of the BLF subscription. Configure the event of the BLF Configuration File <MAC>.cfg subscription. Configure whether to handle NOTIFY messages out of the BLF dialog. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 523 Enter the phone number or extension you want to monitor in the Value field. • Select the desired line from the Line list. • Enter the string that will appear on the touch screen in the Label field. Matrix SPARSH VP710 User Guide...
Page 524 Select the desired value from the Visual Alert for BLF Pickup list. • Select the desired value from the Audio Alert for BLF Pickup list.call pickup code in the Extension field. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 525 To configure out dialog BLF via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. • Select the desired value from the Out Dialog BLF list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 526 When the monitored line receives an incoming call, the following occurs on your phone: • The phone plays a warning tone (if enabled). • The BLF key icon flashes red. • The caller ID appears on the touch screen (if enabled). Matrix SPARSH VP710 User Guide...
Page 527 Tap the DPickup soft key to pick up the call. • Tap the Send soft key to dial out the monitored phone number. • Tap the NewCall soft key to place a new call. • Tap the Cancel soft key to exit the screen. Matrix SPARSH VP710 User Guide...
Page 528: Busy Tone Delay
For more information, refer “Appendix D - Configuration Parameters”. Configure busy tone delay. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load To configure busy tone delay via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 529 • Select the desired value from the Busy Tone Delay (Seconds) list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 530: Cdp
Click on Network->Advanced. • In the CDP block, select the desired value from the Active list. • Enter the desired time interval in the Packet Interval (1~3600s) field. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 531 Enter the priority value (1-3600s) in the Packet Interval field. • to save the change or to cancel. The phone prompts you to reboot the phone. • Tap OK to reboot the phone. The settings will take effect after a reboot Matrix SPARSH VP710 User Guide...
Page 532: Configuring The Ip Phone For Use With A Firewall Or Nat
The following tables identify the number of ports required per connection by protocol and the type of call. Matrix SPARSH VP710 User Guide...
Page 533 Configure the range of the TCP ports. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Configure the range of the UDP ports. Configure the range of the TCP ports. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=network-adv&q=load Matrix SPARSH VP710 User Guide...
Page 534 Enter the desired TCP port scope in the TCP Port Scope field. • Click Confirm to save the change. A dialog box pops up to prompt that settings will take effect after a reboot. • Click OK to reboot the phone. Matrix SPARSH VP710 User Guide...
Page 535 STUN is a network protocol, used in NAT traversal for applications of real-time voice, video, messaging, and other interactive IP communications. The STUN protocol allows entities behind a NAT to first discover the presence and Matrix SPARSH VP710 User Guide...
Page 536 If NAT is disabled, the port number is shown in the Via and Contact SIP headers of SIP messages. If NAT is enabled, the phone uses the NAT port number (and NAT IP address) in the Via and Contact SIP headers of SIP messages, but still use the configured source port. Matrix SPARSH VP710 User Guide...
Page 537 Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=settings-sip&q=load Configure NAT traversal on a per-line basis. Navigate to: http://<phoneIPAddress>/servlet?m =mod_data&p=account-register&q =load&acc=0 Configure NAT traversal and STUN server on a phone basis. Phone User Interface Configure NAT traversal on a per-line basis. Matrix SPARSH VP710 User Guide...
Page 538 A dialog box pops up to prompt that settings will take effect after a reboot • Click OK to reboot the phone To configure NAT traversal for account via web user interface: • Click on Account->Register. Matrix SPARSH VP710 User Guide...
Page 539 Click on Settings->SIP. • Enter the desired local SIP port in the Local SIP Port field. • Enter the desired TLS SIP port in the TLS SIP Port field. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 540 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Advanced (default password: admin) ->Accounts. • Tap the desired account. • Tap the NAT Status field. Matrix SPARSH VP710 User Guide...
Page 541 For more information, refer “Appendix D - Configuration Parameters”. Configure the type of keep-alive packets on a per-line basis. Configure the keep-alive interval on a per-line basis. Local Web User Interface Navigate to: http://<phoneIPAddress>/servlet? m=mod_data&p=account-adv&q =load&acc=0 Matrix SPARSH VP710 User Guide...
Page 542 However, this behavior is not desirable when the client is behind a Network Address Translation (NAT) or firewall. So a new parameter “rport” for the “Via” header field is required. Matrix SPARSH VP710 User Guide...
Page 543 Configure NAT Rport feature on a per-line basis. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet? m=mod_data&p=account-adv&q =load&acc=0 To configure Rport feature via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. Matrix SPARSH VP710 User Guide...
Page 544 • Select the desired value from the RPort list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 545: Distinctive Ring Tones
Ring Tone Ring Tone Value of N (features.alert_info_tone = 1) (features.alert_info_tone = 0) Bellcore-dr1 Ring1.wav Bellcore-dr2 Ring2.wav Bellcore-dr3 Ring3.wav Bellcore-dr4 Ring4.wav Bellcore-dr5 Ring5.wav Ring6.wav Ring7.wav Ring8.wav Silent.wav Splash.wav N<1 or Ring1.wav N>10 Examples: • Alert-Info: http://127.0.0.1/Bellcore-dr1 Matrix SPARSH VP710 User Guide...
Page 546 2975 4000 4400 Bellcore-dr5 Ringing If you are waiting for a call, “Bellcore-dr5” is a ring splash tone that reminds you that the DND or Always Call Forward feature is enabled on the server side. Matrix SPARSH VP710 User Guide...
Page 547 10 seconds if the value of the parameter “account.X.alert_info_url_enable” is set to 0 or if the IP phone fails to download the remote ring tone. Matrix SPARSH VP710 User Guide...
Page 548 Distinctive ring tones can be configured using the configuration files or locally. Configure distinctive ring tones. Configure the internal ringer text and internal ringer file. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 549 Configure the internal ringer text and internal ringer file. Navigate to: http://<phoneIPAddress>/ servlet?m=mod_data&p=settings- ring&q=load To configure distinctive ring tones via web user interface: • Click on Account-> Advanced. • Select the desired account from the Account list. Matrix SPARSH VP710 User Guide...
Page 550 Click on Settings->Ring • Enter the keywords in the Internal Ringer Text fields. • Select the desired ring tones for each text from the Internal Ringer File list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 551: Dtmf
The DTMF keypad is laid out in a 4 × 4 matrix, with each row representing a low frequency, and each column representing a high frequency. Pressing a digit key (such as '1') will generate a sinusoidal tone for each of the two frequencies (697 and 1209 hertz (Hz)).
Page 552 DTMF digits and the payload type. Navigate to: http://<phoneIPAddress>/ servlet?m=mod_data&p=account- adv&q=load&acc=0 Local Web User Interface Configure the number of times for the IP phone to send the end RTP Event packet. Navigate to: http://<phoneIPAddress>/ servlet?m=mod_data&p=features- general&q=load Matrix SPARSH VP710 User Guide...
Page 553 If SIP INFO or RFC2833 + SIP INFO is selected, select the desired value from the DTMF Info Type list. • Enter the desired value in the DTMF Payload Type (96~127) field. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 554: Suppress Dtmf Display
Suppress DTMF display allows the IP phone to suppress the display of DTMF digits during an active call. DTMF digits are displayed as “*” on the touch screen. Suppress DTMF display delay defines whether to display the DTMF digits for a short period of time before displaying as “*”. Matrix SPARSH VP710 User Guide...
Page 555 • Click on Features->General Information. • Select the desired value from the Suppress DTMF Display list. • Select the desired value from the Suppress DTMF Display Delay list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 556: Transfer Via Dtmf
Configure transfer via DTMF. Navigate to: Local Web User Interface http://<phoneIPAddress>/ servlet?m=mod_data&p=features- general&q=load To configure transfer via DTMF via web user interface: • Click on Features->General Information. • Select the desired value from the DTMF Replace Tran list. Matrix SPARSH VP710 User Guide...
Page 557: Play Local Dtmf Tone
Configuration changes can be performed using the configuration files or locally. Configure play local DTMF tone. For more information, refer Configuration File <MAC>.cfg “Appendix D - Configuration Parameters”. Configure play local DTMF tone. Navigate to: Local Web User Interface http://<phoneIPAddress>/ servlet?m=mod_data&p=features- general&q=load Matrix SPARSH VP710 User Guide...
Page 558 To configure play local DTMF tone via web user interface: • Click on Features->General Information. • Select the desired value from the Play Local DTMF Tone list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 559: Early Media
To configure Early media via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. • Select the desired value from the Early Media list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 560: Hot Desking
Assign a hot desking key. To configure a hot desking key via web user interface: • Click on DSSKey->Line Key (or Programable Key/Ext Key). • In the desired DSS key field, select Hot Desking from the Type list. Matrix SPARSH VP710 User Guide...
Page 561 • Tap the desired line key. • Tap the Type field. • Tap Key Event in the pop-up dialog box. • Tap the Key Type field. • Tap Hot Desking in the pop-up dialog box. Matrix SPARSH VP710 User Guide...
Page 562 • Tap the hot desking key when the phone is idle. • The touch screen prompts the following warning:. • Tap OK. • Registration configurations of all accounts on the phone will be cleared immediately. Matrix SPARSH VP710 User Guide...
Page 563 The login wizard will be displayed as below: • Enter the login information in each field. • to save the change or to cancel. For details, refer “Logon Wizard”. Matrix SPARSH VP710 User Guide...
Page 564: Lightweight Directory Access Protocol (Ldap)
Last name or family name distinguishedName Unique identifier for each entry Domain component company Company or organization name telephoneNumber Office phone number. mobile mobilephoneNumber Mobile or cellular phone number ipPhone IPphoneNumber Home phone number Matrix SPARSH VP710 User Guide...
Page 565 For more information on how to configure DSS Key for LDAP key, refer “DSS Keys”. To configure LDAP feature via web user interface: • Click on Directory->LDAP. • Enter the values in the corresponding fields. Matrix SPARSH VP710 User Guide...
Page 566 Click Confirm to save the change. To configure an LDAP key via web user interface: • Click on DSSKey->Line Key (or Programable Key). • In the desired DSS key field, select LDAP from the Type list. Matrix SPARSH VP710 User Guide...
Page 567 Tap Key Event in the pop-up dialog box. • Tap the Key Type field. • Tap LDAP in the pop-up dialog box. • In the Label field (Optional), enter the string that will appear on the touch screen. Matrix SPARSH VP710 User Guide...
Page 568 • to save the change or to cancel. Matrix SPARSH VP710 User Guide...
Page 569: Linker Layer Discovery Protocol (Lldp)
Chassis ID The network address of the IP phone. Port ID The MAC address of the IP phone. Mandatory TLVs Time To Live Seconds until data unit expires. End of LLDPDU Marks end of LLDPDU. Matrix SPARSH VP710 User Guide...
Page 570 The Auto Negotiation is supported and enabled by default. IEEE Std 802.3 MAC/PHY Configuration/ Organizationally The advertised capabilities of PMD. Status Specific TLV Auto-Negotiation is: 100BASE-TX (full duplex mode), 100BASE-TX (half duplex mode), 10BASE-T (full duplex mode), or 10BASE-T (half duplex mode). Matrix SPARSH VP710 User Guide...
Page 571 Assertion identifier of the IP phone. Asset ID The default value is “asset”. Procedure LLDP can be configured using the configuration files or locally. Configure LLDP feature. For more information, refer Configuration File <MAC>.cfg “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 572 Enter the desired time interval in the Packet Interval (1~3600s) field. • Click Confirm to save the change. • A dialog box pops up to prompt that settings will take effect after a reboot. • Click OK to reboot the IP phone. Matrix SPARSH VP710 User Guide...
Page 573 Enter the priority value (1-3600s) in the Packet Interval field. • to save the change or to cancel. The phone prompts you to reboot the phone. • Tap OK to reboot the phone The settings will take effect after a reboot Matrix SPARSH VP710 User Guide...
Page 574: Multicast Paging
0: Matrix IP phones running old firmware version (old paging mechanism) and third-party devices (e.g., Cisco IP phones) supporting paging with Matrix IP phones running old firmware version are all grouped into the channel 0. This is for compatibility with the old Matrix IP phones and third-party devices. •...
Page 575 Assign a multicast paging key. Assign a paging list key. Specify a multicast codec for the IP phone to send the RTP stream. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 576 For more information on how to configure the DSS Key, refer to Appendix D: Configuring DSS Key. Paging List key For more information on how to configure the DSS Key, refer to Appendix D: Configuring DSS Key. Matrix SPARSH VP710 User Guide...
Page 577 If G722 codec is used for multicast paging, the touch screen will display the icon to indicate that it is providing high definition voice. • Default codec for multicast paging is configurable via web user interface only. Matrix SPARSH VP710 User Guide...
Page 578 The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. • In the Label field (Optional), enter the string that will appear on the touch screen. • Enter the desired channel in the Extension field. • The valid channel ranges from 0 to 30. Matrix SPARSH VP710 User Guide...
Page 579 Click Confirm to save the change. To configure a paging list key via web user interface: • Click on DSSKey->Line Key (or Programable Key). • In the desired DSS key field, select Paging List from the Type list. Matrix SPARSH VP710 User Guide...
Page 580 In the Label field (optional), enter the string that will appear on the touch screen. • Enter the multicast IP address and port number in the Value field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. Matrix SPARSH VP710 User Guide...
Page 581 Tap the Key Type field. • Tap Paging List in the pop-up dialog box. • In the Label field (optional), enter the string that will appear on the touch screen. • to save the change or to cancel. Matrix SPARSH VP710 User Guide...
Page 582 • Enter the desired channel in the Channel field The valid channel ranges from 0 to 30. • to save the change or to cancel. • Repeat the above5 steps to add more paging groups. Matrix SPARSH VP710 User Guide...
Page 583 To delete paging group via phone user interface: • Tap the paging list key when the phone is idle. • after the desired paging group. The icon only appears after the configured paging group. Matrix SPARSH VP710 User Guide...
Page 584 The incoming multicast paging calls with lower priorities will be ignored. If the parameter is disabled, the IP phone will automatically ignore all Matrix SPARSH VP710 User Guide...
Page 585 RTP multicast in the Listening Address field. 1 is the highest priority and 31 is the lowest priority. • Enter the label in the Label field. Label will appear on the touch screen when receiving the RTP multicast. Matrix SPARSH VP710 User Guide...
Page 586 RTP session in the hands-free (speakerphone) mode.The multicast paging key icon will become and solid. The following figure shows a multicast RTP session on the IP phone: Matrix SPARSH VP710 User Guide...
Page 587 The multicast RTP session is established again. • Tap the EndCall soft key to cancel the multicast RTP session. • Tap the Record soft key to record a call. To stop recording, tap the Stop soft key Matrix SPARSH VP710 User Guide...
Page 588: Quality Of Service (Qos)
VoIP can guarantee high-quality QoS only if the voice and the SIP packets are given priority over other kinds of network traffic. The IP phone supports the DiffServ model of QoS. Matrix SPARSH VP710 User Guide...
Page 589 Configure the WMM feature in the Configuration File <MAC>.cfg wireless network. For more information, refer “Appendix D - Configuration Parameters”. Configure the DSCPs for voice packets, SIP packets and video packets. Local Web User Interface Navigate to: http://<phoneIPAddress>/servlet? m=mod_data&p=network-adv&q =load Matrix SPARSH VP710 User Guide...
Page 590 Enter the desired value in the SIP QoS(0~63) field. • Click Confirm to save the change. A dialog box pops up to prompt that settings will take effect after a reboot. • Click OK to reboot the phone. Matrix SPARSH VP710 User Guide...
Page 591: Reboot In Talking
For more information, refer “Appendix D - Configuration Parameters”. Configure reboot in talking. Navigate to: Local Web User Interface http://<phoneIPAddress>/ servlet?m=mod_data&p=features- general&q=load To configure reboot in talking via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 592 Select the desired value from the Reboot in Talking list. • Click Confirm to save the change. A dialog box pops up to prompt that settings will take effect after a reboot. • Click OK to reboot the phone. Matrix SPARSH VP710 User Guide...
Page 593: Redial Tone
Web User Interface http://<phoneIPAddress>/ servlet?m=mod_data&p=features- audio&q=load To configure redial tone via web user interface: • Click on Features->Audio. • Enter the desired value in the Redial Tone field. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 594: Reserve # In User Name
Content-Type: application/sdp Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH,UPDATE, MESSAGE Max-Forwards: 70 User-Agent: MATRIX SPARSH VP710 58.80.196.2 00:1b:09:04:8e:3c Allow-Events: talk,hold,conference,refer,check-sync Content-Length: 300 Procedure Reserve # in User Name can be configured using the configuration files or locally.
Page 595 To configure reserve # in user name via web user interface: • Click on Features->General Information. • Select the desired value from the Reserve # in User Name list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 596: Return Code When Refuse
SIP response message when refusing a call. Local Web User Interface Navigate to: http://<phoneIPAddress>/ servlet?m=mod_data&p=features- general&q=load To specify the return code and the reason when refusing a call via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 597 • Select the desired value from the Return Code When Refuse list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 598: Ringing Timeout
Ringing timeout defines a specific period of time within which the IP phone will stop ringing if the call is not answered. Procedure Ringing timeout can be configured using the configuration files or locally. Configure the duration time in the ringing state. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 599: Send User=Phone
Content-Type: application/sdp Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH,UPDATE, MESSAGE Max-Forwards: 70 User-Agent: MATRIX SPARSH VP710 58.80.196.2 00:1b:09:04:8e:3c Allow-Events: talk,hold,conference,refer,check-sync Content-Length: 300 Procedure Send User= phone can be configured using the configuration files or locally.
Page 600 To configure send user=phone feature via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. • Select the desired value from the Send user=phone list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 601: Server Redundancy
To assist in explaining the redundancy behavior, an illustrative example of how an IP phone may be configured is shown below. In the example, server redundancy for fallback and failover purposes is deployed. Two separate servers (a working server and a fallback server) are configured for per account (line) registration. Matrix SPARSH VP710 User Guide...
Page 602 Working Server: Server 1 is configured with the domain name of the working server. For example: matrix.pbx.com. DNS mechanism is used such that the working server is resolved to multiple servers with different IP addresses for failover purpose. The working server is deployed in redundant pairs, designated as primary and secondary servers.
Page 603 The phone has ability to fail over to a fallback server when the working server has no response to a REGISTER request. • The phone sends a REGISTER request to the working server. • The phone retries REGISTER requests to the working server (three times by default). Matrix SPARSH VP710 User Guide...
Page 604 The phone waits until next REGISTER attempt and then sends next REGISTER request to the primary server. When the primary server recovers, the phone has ability to fail back next REGISTER request to the primary server. Matrix SPARSH VP710 User Guide...
Page 605 Configure the outbound proxy server redundancy. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Configure the server redundancy on the IP phone. Navigate to: Local Web User Interface http://<phoneIPAddress>/ servlet?m=mod_data&p=account- register&q=load&acc=0 Matrix SPARSH VP710 User Guide...
Page 606 • Configure parameters of SIP Server 1 and SIP Server 2 in the corresponding fields. • If you use outbound proxy servers, do the following: • Select Enabled from the Enable Outbound Proxy Server list. Matrix SPARSH VP710 User Guide...
Page 607 Configure parameters of Outbound Proxy Server 1 and Outbound Proxy Server 2 in the corresponding fields. • Click Confirm to save the change. To configure server redundancy for failover purpose via web user interface: • Click on Account->Register. • Select the desired account from the Account list. Matrix SPARSH VP710 User Guide...
Page 608 Configure parameters of outbound proxy server 1/2 in the corresponding fields. You must set the Port of outbound proxy server to 0 for NAPTR, SRV and A queries. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 609 A query. If no port is found through the DNS query, 5060 will be used. The following details the procedures of DNS query for the IP phone to resolve the domain name (for example, matrix.pbx.com) of working server into the IP address, port and transport protocol. NAPTR (Naming Authority Pointer) First, the IP phone sends NAPTR query to get the NAPTR pointer and transport protocol.
Page 610 The flag "s" indicates performing the SRV query next. TCP will be used, targeted to a host determined by an SRV query of "_sip._tcp.matrix.pbx.com". If the flag of the NAPTR record returned is empty, the IP phone will perform NAPTR query again according to the previous NAPTR query result.
Page 611 Configure the transport method on the IP phone. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Configure the transport type on the IP phone. Navigate to: Local Web User Interface http://<phoneIPAddress>/ servlet?m=mod_data&p=account- register&q=load&acc=0 Matrix SPARSH VP710 User Guide...
Page 612: Session Timer
From: "10111" <sip:10111@10.2.1.48:5060>;tag=2170397024 To: <sip:1058@10.2.1.48:5060>;tag=200382096 Call-ID: 4_1556494084@10.10.20.32 CSeq: 2 UPDATE Contact: <sip:10111@10.10.20.32:5060> Max-Forwards: 70 User-Agent: User-Agent: MATRIX SPARSH VP710 58.80.196.2 00:1b:09:04:8e:3c Session-Expires: 90;refresher=uac Supported: timer Content-Length: 0 Procedure Session timer can be configured using the configuration files or locally. Configure session timer.
Page 613 Select the desired value from the Session Timer list. • Enter the desired time interval in the Session Expires (30~7200s) field. • Select the desired refresher from the Session Refresher list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 614: Shared Call Appearance
“Icon Instructions”. You can do the following using the IP phone in a SCA Hybrid Key System scenario: • Place calls • Answer calls • Place a call on hold • Retrieve a held call Matrix SPARSH VP710 User Guide...
Page 615 Navigate to: http://<phoneIPAddress>/servlet?m= mod_data&p=account-adv&q=load& acc=0 Configure the private hold soft key. Web User Interface Navigate to: Local http://<phoneIPAddress>/servlet?m= mod_data&p=settings-softkey&q=loa Assign a private hold key. Navigate to: http://<phoneIPAddress>/servlet?m= mod_data&p=dsskey&q=load Assign a private hold key. Phone User Interface Matrix SPARSH VP710 User Guide...
Page 616 To configure the shared line settings on the primary phone via web user interface: • Register the primary account (e.g., 5999). • Click on Advanced, select Shared Call Appearance from the Shared Line list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 617 To configure the shared line settings on alternate phone via web user interface: • Register the alternate account (e.g., 4609_1). (Enter the primary account 4609 in the Register Name field.) • Click on Advanced, select Shared Call Appearance from the Shared Line list. Matrix SPARSH VP710 User Guide...
Page 618 To configure the private hold soft key via web user interface: • Click on Settings->Softkey Layout. • Select Enabled from the Custom Softkey list. • Select On Talk from the Call States list. • Select Private Hold from the Unselected Softkeys column and then click Matrix SPARSH VP710 User Guide...
Page 619 Click Confirm to save the change. To configure a private hold key via web user interface: • Click on DSSKey->Line Key (or Programable Key). • In the desired DSS key field, select Private Hold from the Type list. Matrix SPARSH VP710 User Guide...
Page 620 Enter the string that will appear on the touch screen in the Label field. • Click Confirm to save the change. To configure the auto linekeys feature via web user interface: • Click on Features-> General Information. • Select Enabled from theAuto LineKeys list. Matrix SPARSH VP710 User Guide...
Page 621 • Click Confirm to save the change. To configure the shared line settings and the number of line key on phone A via web user interface: • Register the primary account 4603. Matrix SPARSH VP710 User Guide...
Page 622 Click on Advanced, and then select Share Call Appearance from the Shared Line list. • Enter the desired number in the Number of line key field. This field appears only if Auto Linekeys feature is enabled. Matrix SPARSH VP710 User Guide...
Page 623 When an incoming call arrives on the shared line, the phone A and phone B will ring simultaneously, and the icon indicators of the line key 1 on both phone A and phone B will become and flashing. You can answer the incoming call on either phone A or phone B but not both. Matrix SPARSH VP710 User Guide...
Page 624 1. The icon indicators of the line key 2 on phone A and phone B will become and solid indicating that there is an active call on the line key 2. Matrix SPARSH VP710 User Guide...
Page 625 To place a call on public hold: • Press or tap the Hold soft key on phone A when party A and party C are talking. The icon indicators of line key 1 on phone A and phone B will become Matrix SPARSH VP710 User Guide...
Page 626 To retrieve the call on phone A: • , press or tap the Resume soft key. The conversation between phone A and phone C is retrieved. To retrieve the call on phone B: Do one of the following: • Matrix SPARSH VP710 User Guide...
Page 627 If phone A has only one active call, do the following: • Long tap the desired line key on phone B. The Cancel, CallPull, NewCall and Barge In soft keys appear on the touch screen of phone B. Matrix SPARSH VP710 User Guide...
Page 628 If phone A has more than one call, do the following: • Long tap the desired line key on phone B. The list of calls appears on the touch screen of phone B. Matrix SPARSH VP710 User Guide...
Page 629 If party A or party B taps the EndCall soft key, the remaining parties are still connected. If the other party (not the shared line party) taps the EndCall soft key, the conference call is ended. Matrix SPARSH VP710 User Guide...
Page 630 If there is a held call between phone A and phone C, do the following: • Long tap the desired line key on phone B. The Cancel, CallPull, NewCall and Retrieve soft keys appear on the touch screen of phone B. Matrix SPARSH VP710 User Guide...
Page 631 • Tap the CallPull soft key. The held call has been retrieved from the phone A successfully. Matrix SPARSH VP710 User Guide...
Page 632: Sip Send Line
Call-ID: 1_2369214377@10.3.20.14 CSeq: 2 REGISTER Contact: <sip:11@10.3.20.14:5060;line=1da6aa8d7254654> Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH,UPDATE, MESSAGE Max-Forwards: 70 User-Agent: MATRIX SPARSH VP710 58.80.196.2 00:1b:09:04:8e:3c Expires: 0 Allow-Events: talk,hold,conference,refer,check-sync Line: 1 Content-Length: 0 Procedure SIP Send Line can be configured using the configuration files or locally.
Page 633 To configure SIP send line via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. • Select the desired value from the SIP Send Line list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 634: Sip Send Mac
Call-ID: 1_1863786852@10.3.20.14 CSeq: 2 REGISTER Contact: <sip:11@10.3.20.14:5060;line=cc75882e976e208> Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH,UPDATE, MESSAGE Max-Forwards: 70 User-Agent: MATRIX SPARSH VP710 58.80.196.2 00:1b:09:04:8e:3c Expires: 0 Allow-Events: talk,hold,conference,refer,check-sync Mac: 00:1b:09:04:8e:3c Content-Length: 0 Procedure SIP send MAC can be configured using the configuration files or locally.
Page 635 To configure SIP Send MAC feature via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. • Select the desired value from the SIP Send MAC list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 636: Sip Session Timer
Enter the desired value in the SIP Session Timer T1 (0.5~10s) field. • Enter the desired value in the SIP Session Timer T2 (2~40s) field. • Enter the desired value in the SIP Session Timer T4 (2.5~60s) field. Matrix SPARSH VP710 User Guide...
Page 637 • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 638: Softkey Layout
Default Soft Keys Optional Soft Keys CallFailed NewCall End Call Answer Forward Switch CallIn Silence Reject Connecting End Call Switch Connecting Transfer SemiAttendTrans Switch End Call RingBack End Call Switch RingBack Transfer SemiAttendTransBack Switch End Call Matrix SPARSH VP710 User Guide...
Page 639 Split Mute End Call RTP Status Record Procedure Softkey layout can be configured using the configuration files or locally. Configure the softkey layout. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 640 To remove the soft key from the Selected Softkeys column, select the desired soft key and then click • To adjust the display order of soft keys, select the desired soft key and then click The touch screen displays the soft keys in the adjusted order. Matrix SPARSH VP710 User Guide...
Page 641 • Click Confirm to save the change. The following shows the softkeys displaying on the phone in the CallIn state: Matrix SPARSH VP710 User Guide...
Page 642: Static Dns Cache
Configure NAPTR/SRV/A records. Configure the IP phone whether to cache the additional DNS records. <MAC>.cfg Configuration File Configure the IP phone whether to use static DNS cache preferentially. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 643: Tones
• Switzerland • Sweden • Russia • United States • Chile • Czech ETSI Configured tones can be heard on the IP phone for the following conditions. Condition Description Dial When in the pre-dialing interface Matrix SPARSH VP710 User Guide...
Page 644 Configure the tones for the IP phone. For more information, refer Configuration File <MAC>.cfg “Appendix D - Configuration Parameters”. Configure the tones for the IP phone. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=settings- tones&q=load Matrix SPARSH VP710 User Guide...
Page 645 Click on Settings->Tones. • Select the desired value from the Select Country list. If you select Custom, you can customize a tone for each condition of the IP phone. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 646: Unregister When Reboot
Configure unregister when reboot. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m= mod_data&p=account-adv&q=load& acc=0 To configure unregister when reboot via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. Matrix SPARSH VP710 User Guide...
Page 647 • Select the desired value from the Unregister When Reboot list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 648: Use Outbound Proxy In Dialog
Parameters”. Specify whether to use outbound proxy in a dialog. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load To configure use outbound proxy in dialog via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 649 • Select the desired value from the Use Outbound Proxy In Dialog list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 650: Virtual Private Network (Vpn)
TUN simulates a network layer device and provides a virtual network segment. IP phone use OpenVPN to achieve VPN feature. To prevent disclosure of private information, tunnel endpoints must authenticate each other before secure VPN tunnel is established. Matrix SPARSH VP710 User Guide...
Page 651 For more information, refer “Appendix D - Configuration Parameters”. Configure VPN feature and upload a TAR file to the IP phone. Navigate to: Web User Interface http://<phoneIPAddress>/servlet?m Local =mod_data&p=network-adv&q=load Phone User Interface Configure VPN feature. Matrix SPARSH VP710 User Guide...
Page 652 Click OK to reboot the phone. To configure VPN via phone user interface after uploading a TAR file: • Tap Settings->Advanced (default password: admin) ->Network->VPN. • Tap the On radio box in the VPN Active field. Matrix SPARSH VP710 User Guide...
Page 653 You must upload the OpenVPN TAR file using configuration files or via web user interface in advance. • to save the change or to cancel. The phone prompts you to reboot the phone. • Tap OK to reboot the phone. The settings will take effect after a reboot. Matrix SPARSH VP710 User Guide...
Page 654: Vlan
DHCP. The assignment takes effect in this order: assignment via LLDP/CDP, manual configuration, then assignment via DHCP. Procedure VLAN assignment method can be configured using the configuration files or locally. Configure the VLAN assignment method. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 655 To configure VLAN for Internet port via web user interface: • Click on Network->Advanced. • In the WAN Port block, select the desired value from the Active list. • Enter the VLAN ID in the VID (1-4094) field. Matrix SPARSH VP710 User Guide...
Page 656 To configure VLAN for PC port via web user interface: • Click on Network->Advanced. • In the PC Port block, select the desired value from the Active list. • Enter the VLAN ID in the VID (1-4094) field. Matrix SPARSH VP710 User Guide...
Page 657 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. • Tap Settings->Advanced (default password: admin) ->Network->VLAN->WAN Port (or PC Port). • Tap the On radio box in the VLAN Status field. • Enter the VLAN ID (1-4094) in the VID Number field. Matrix SPARSH VP710 User Guide...
Page 658 You can customize the DHCP option used to request the VLAN ID. Procedure VLAN can be configured using the configuration files or locally. Configure DHCP VLAN discovery feature. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 659 The default option is 132. • Click Confirm to save the change. A dialog box pops up to prompt that the settings will take effect after a reboot. • Click OK to reboot the phone. Matrix SPARSH VP710 User Guide...
Page 660 Enter the desired option in the Option field • to save the change or to cancel. The phone prompts you to reboot the phone. • Tap OK to reboot the phone. The settings will take effect after a reboot. Matrix SPARSH VP710 User Guide...
Page 661: Web Server Type
HTTPS port. Navigate to: Web User Interface http://<phoneIPAddress>/servlet?m Local =mod_data&p=network-adv&q=load Configure the web access type, HTTP Phone User Interface port and HTTPS port. To configure web server type via web user interface: • Click on Network->Advanced. Matrix SPARSH VP710 User Guide...
Page 662 Enter the desired HTTP port number in the HTTP Port field. • Tap the HTTPS Status field. • Tap Enabled in the pop-up dialog box. • Enter the desired HTTPS port number in the HTTPS Port field. • to save the change or to cancel. Matrix SPARSH VP710 User Guide...
Page 663 When you enable user to access web user interface of the IP phone using the HTTP/HTTPS protocol (For example: HTTPS protocol): When you disable user to access web user interface of the IP phone using the HTTP/HTTPS protocol (For example: HTTPS protocol): Matrix SPARSH VP710 User Guide...
Page 664: 180 Ring Workaround
For more information, refer “Appendix D - Configuration Parameters”. Configure 180 ring workaround. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load To configure 180 ring workaround via web user interface: • Click on Features->General Information. Matrix SPARSH VP710 User Guide...
Page 665 • Select the desired value from the 180 Ring Workaround list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 666: 802.1X Authentication
The IP phones support the following protocols for 802.1X authentication: • EAP-MD5 • EAP-TLS (requires Device and CA certificates, requires no password) • EAP-PEAP/MSCHAPv2 (requires CA certificates) • EAP-TTLS/EAP-MSCHAPv2 (requires CA certificates) • EAP-PEAP/GTC (requires CA certificates) • EAP-TTLS/EAP-GTC (requires CA certificates) Matrix SPARSH VP710 User Guide...
Page 667 To configure the 802.1Xauthentication via web user interface: • Click on Network->Advanced. • In the 802.1x block, select the desired protocol from the 802.1x Mode list. • If you select EAP-MD5: • Enter the username for authentication in the Identity field. Matrix SPARSH VP710 User Guide...
Page 668 In the Device Certificates field, click Browse to select and Upload desired client (*.pem or *.cer) certificate from your local system. • If you select PEAP-MSCHAPv2: • Enter the username for authentication in the Identity field. • Enter the password for authentication in the MD5 Password field. Matrix SPARSH VP710 User Guide...
Page 669 *.crt, *.cer or *.der) from your local system. • If you select EAP-PEAP/GTC: • Enter the user name for authentication in the Identity field. • Enter the password for authentication in the MD5 Password field. Matrix SPARSH VP710 User Guide...
Page 670 *.crt, *.cer or *.der) from your local system. • If you select EAP-FAST: • Enter the user name for authentication in the Identity field. • Enter the password for authentication in the MD5 Password field. Matrix SPARSH VP710 User Guide...
Page 671 Enter the password for authentication in the MD5 Password field. • If you select EAP-PEAP/GTC: • Enter the username for authentication in the Identity field. • Enter the password for authentication in the MD5 Password field. Matrix SPARSH VP710 User Guide...
Page 672 Enter the password for authentication in the MD5 Password field. • to save the change or to cancel. The phone prompts you to reboot the phone. • Tap OK to reboot the phone. The settings will take effect after a reboot. Matrix SPARSH VP710 User Guide...
Page 673: 100 Reliable Retransmission
Content-Type: application/sdp Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH,UPDATE, MESSAGE Max-Forwards: 70 User-Agent: MATRIX SPARSH VP710 58.80.196.2 00:1b:09:04:8e:3c Supported: 100rel Allow-Events: talk,hold,conference,refer,check-sync Content-Length: 302 Procedure 100 Reliable Retransmission can be configured using the configuration files or locally.
Page 674 To configure 100 reliable retransmission via web user interface: • Click on Account->Advanced. • Select the desired account from the Account list. • Select the desired value from the Retransmission list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 675: Configuring Audio Features
When you tap the line key or the Answer soft key to answer an incoming call, the call is connected to your headset automatically. For more information on using the headset to answer a call, refer to “Answering Calls”. Matrix SPARSH VP710 User Guide...
Page 676 D - Configuration Parameters”. Configure the ringer device for the IP phone. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load To configure ringer device for headset via web user interface: • Click on Features->Audio. Matrix SPARSH VP710 User Guide...
Page 677 Headset prior can be configured using the configuration files or locally. Configure headset prior. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Configure headset prior. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=features-general&q =load Matrix SPARSH VP710 User Guide...
Page 678 Once the IP phone connects to a call, the headset connected to the headset jack has full-duplex capabilities, while the one connected to the handset jack is only able to listen. Matrix SPARSH VP710 User Guide...
Page 679 Dual headset is configurable via web user interface only. To configure dual headset via web user interface: • Click on Features->General Information. • Select the desired value from the Dual-Headset list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 680 Bluetooth Headset If you want to use a Bluetooth headset, activate the Bluetooth mode and then pair and connect the Bluetooth headset with your phone. For more information on using a Bluetooth headset, refer “Bluetooth”. Matrix SPARSH VP710 User Guide...
Page 681: Audio Codecs
G.722.1c G.722.1 RFC 5577 32 Kbps 32 Ksps 20ms G.722.1c RFC 5577 24 Kbps 32 Ksps 20ms G.722.1 G.722.1 RFC 5577 24 Kbps 16 Ksps 20ms G722 G.722 RFC 3551 64 Kbps 16 Ksps 20ms Matrix SPARSH VP710 User Guide...
Page 682 Codecs and priorities of these codecs are configurable on a per-line basis. The attribute “rtpmap” is used to define a mapping from RTP payload codes to a codec, clock rate and other encoding parameters. .The corresponding attributes of the codec for SPARSH VP710 are listed as follows: Codec...
Page 683 Configuration Files G726-16 Web User Interface Configuration Files iLBC Web User Interface Configuration Files G723_53 Web User Interface Configuration Files G723_63 Web User Interface Procedure Configuration changes can be performed using the configuration files or locally. Matrix SPARSH VP710 User Guide...
Page 684 Click on Account ->Codec. • Select the desired account from the Account list. • Select the desired codec from the Disable Codecs column and then click The selected codec appears in the Enable Codecs column. Matrix SPARSH VP710 User Guide...
Page 685 The following table summarizes the valid values of ptime for each audio codec: Codec Packetization Time (Minimun) Packetization Time (Maximun) G.722.1c(48kb/s) 20ms 60ms G.722.1c(32kb/s) 20ms 60ms G.722.1c(24kb/s) 20ms 60ms G.722.1(24kb/s) 20ms 60ms G722 10ms 40ms PCMA 10ms 40ms Matrix SPARSH VP710 User Guide...
Page 686 For more information, refer “Appendix D - Configuration Parameters”. Configure the ptime. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=account-adv&q=loa d&acc=0 To configure the ptime for the account via web user interface: • Click on Account ->Advanced. Matrix SPARSH VP710 User Guide...
Page 687 Select the desired value from the PTime (ms) list. • Click Confirm to save the change. Opus Sample Rate You can configure the following types of sample rate for Opus audio codec: • Opus-FB(48KHz) • Opus-SWB(24KHz) • Opus-WB(16KHz) • Opus-MB(12KHz) • Opus-NB(8KHz) Matrix SPARSH VP710 User Guide...
Page 688 To configure the opus sample rate via web user interface: • Click on Account->Codec. • Select the desired value from the Opus Sample Rate list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 689: Acoustic Clarity Technology
AEC can be configured using the configuration files or locally. acoustic echo Configure cancellation Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. acoustic echo Configure cancellation Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m =mod_data&p=settings-voice&q=l Matrix SPARSH VP710 User Guide...
Page 690 It facilitates speech processing and deactivate some processes during non-speech section of an audio session. VAD can avoid unnecessary coding or transmission of silence packets in VoIP applications, saving on computation and network bandwidth. Matrix SPARSH VP710 User Guide...
Page 691 It is a part of the silence suppression or VAD handling for VoIP technology. CNG, in conjunction with VAD algorithms, quickly responds when periods of silence occur and inserts artificial noise until voice activity resumes. The insertion of artificial noise gives the illusion of a constant transmission stream, so that Matrix SPARSH VP710 User Guide...
Page 692 For more information, refer Configuration File <MAC>.cfg “Appendix D - Configuration Parameters”. comfort noise generation Configure Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet?m= mod_data&p=settings-voice&q=load To configure CNG via web user interface: • Click on Settings->Voice. Matrix SPARSH VP710 User Guide...
Page 693 Adaptive: An adaptive jitter buffer is capable of adapting the changes in the network's delay. The range of the delay time for the dynamic jitter buffer added to packets can also be configured on the IP phone. Procedure Jitter buffer can be configured using the configuration files or locally. Matrix SPARSH VP710 User Guide...
Page 694 Valid value ranges from 0 to 400. • Enter the fixed delay time for fixed jitter buffer in the Normal field. Valid value ranges from 0 to 400. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 695: Configuring Video Features
Configuring Video Features CHAPTER 12 The SPARSH VP710 supports transmission and reception of high quality video images. The video is compatible with: RFC 3984 - RTP Payload Format for H.264 Video RFC 7741 - RTP Payload Format for VP8 Video This chapter provides information for making configuration changes for the following video-related features: •...
Page 696 Frame Rate Frame Size 90 kbps to H264/90000 H.264 BP Tx: CIF, 360P, W448P, 2048 kbps H264/90000 H.264 HP 5 fps to 720P 30 fps Rx: Conventional Size 128kbps to VP8/90000 Below 720P 2048 kbps Matrix SPARSH VP710 User Guide...
Page 697 • Click on Account->Codec. • Select the desired account from the Account list. • In the Video Codecs field, select the desired codec from the Disable Codecs column and then click Matrix SPARSH VP710 User Guide...
Page 698 To remove the codec from the Enable Codecs column, select the desired codec and then click • To adjust the priority of codecs, select the desired codec and then click • .Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 699: Voice Quality Monitoring (Vqm)
Three types of quality reports can be enabled: • Session: Generated at the end of a call. • Interval: Generated during a call at a configurable period. • Alert: Generated when the call quality degrades below a configurable threshold. Matrix SPARSH VP710 User Guide...
Page 700 Configure the options of the RTP status displayed on the phone user interface. Configure the central report collector. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 701 Navigate to: http://<phoneIPAddress>/ servlet?m=mod_data&p=settings- voicemonitoring&q=load Configure the central report collector. Navigate to: http://<phoneIPAddress>/ servlet?m=mod_data&p=account- adv&q=load&acc=0 To configure session report for VQ-RTCPXR via web user interface: • Click on Settings->Voice Monitoring. Matrix SPARSH VP710 User Guide...
Page 702 Select the desired value from the VQ RTCP-XR Session Report list. • Click Confirm to save the change. To configure interval report for VQ-RTCPXR via web user interface: • Click on Settings->Voice Monitoring. • Select the desired value from the VQ RTCP-XR Interval Report list. Matrix SPARSH VP710 User Guide...
Page 703 Enter the desired value in the Warning threshold for Moslq field. • Enter the desired value in the Critical threshold for Moslq field. • Enter the desired value in the Warning threshold for Delay field. Matrix SPARSH VP710 User Guide...
Page 704 Enter the desired value in the Critical threshold for Delay field. • Click Confirm to save the change. To configure RTP status displayed on the web page via web user interface: • Click on Settings->Voice Monitoring. Matrix SPARSH VP710 User Guide...
Page 705 • Select the desired value from the Display Report options on Web list. • Click Confirm to save the change. The RTP status will appear on the web user interface at the path: Status->RTP Status. Matrix SPARSH VP710 User Guide...
Page 706 To configure the options of the RTP status displayed on the touch screen via web user interface: • Click on Settings->Voice Monitoring. • In the Report options on phone block, select the desired list from the Disabled column and then click Matrix SPARSH VP710 User Guide...
Page 707 To adjust the display order of enabled items, select the desired item and then click The touch screen will display the item(s) in the adjusted order. • Click Confirm to save the change. To configure the central report collector via web user interface: • Click on Account->Advanced. Matrix SPARSH VP710 User Guide...
Page 708 Enter the IP address of the central report collector in the VQ RTCP-XR Collector address field. • Enter the port of the central report collector in the VQ RTCP-XR Collector port field. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 709: Configuring Security Features
IP phones support TLS version 1.0. A cipher suite is a named combination of authentication, encryption, and message authentication code (MAC) algorithms used to negotiate the security settings for a network connection using the TLS/SSL network protocol. IP phones support the following cipher suites: Matrix SPARSH VP710 User Guide...
Page 710 DHE-DSS-RC4-SHA • RC4-SHA • RC4-MD5 • RC4-64-MD5 • EXP1024-DHE-DSS-DES-CBC-SHA • EXP1024-DES-CBC-SHA • EDH-RSA-DES-CBC-SHA • EDH-DSS-DES-CBC-SHA • DES-CBC-SHA • DES-CBC-MD5 • EXP1024-DHE-DSS-RC4-SHA • EXP1024-RC4-SHA • EXP1024-RC4-MD5 • EXP-EDH-RSA-DES-CBC-SHA • EXP-EDH-DSS-DES-CBC-SHA • EXP-DES-CBC-SHA • EXP-RC2-CBC-MD5 • EXP-RC4-MD5 Matrix SPARSH VP710 User Guide...
Page 711 You can specify the type of certificates the IP phone accepts: default certificates, custom certificates or all certificates. Common Name Validation feature enables the IP phone to mandatorily validate the common name of the certificate sent by the connecting server. Matrix SPARSH VP710 User Guide...
Page 712 Navigate to: http://<phoneIPAddress>/ servlet?m=mod_data&p=account- register&q=load& acc=0 Configure trusted certificates feature. Upload the trusted certificates. Navigate to: Local Web User Interface http://<phoneIPAddress>/ servlet?m=mod_data&p=trusted- cert&q=load Configure server certificates feature. Upload the server certificates. Navigate to: http://<phoneIPAddress>/ servlet?m=mod_data&p=server- cert&q=load Matrix SPARSH VP710 User Guide...
Page 713 Select the desired account from the Account list. • Select TLS from the Transport list. • Click Confirm to save the change. To configure the trusted certificates via web user interface: • Click on Security->Trusted Certificates. Matrix SPARSH VP710 User Guide...
Page 714 Select the desired values from the Only Accept Trusted Certificates, Common Name Validation and CA Certificates lists. • Click Confirm to save the change. To upload a trusted certificate via web user interface: • Click on Security->Trusted Certificates. Matrix SPARSH VP710 User Guide...
Page 715 Click Browse to select the certificate (*.pem, *.crt, *.cer or *.der) from your local system. • Click Upload to upload the certificate. To configure the server certificates via web user interface: • Click on Security->Server Certificates. • Select the desired value from the Device Certificates list. Matrix SPARSH VP710 User Guide...
Page 716 Click Browse to select the certificate (*.pem and *.cer) from your local system. • Click Upload to upload the certificate. A dialog box pops up to prompt “Success: The Server Certificate has been loaded! Rebooting, please wait…”. Matrix SPARSH VP710 User Guide...
Page 717: Srtp
G722/8000 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=ptime:20 a=sendrecv a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:NWM5YmZkZDk5YjI1OTg2MDgwOTM5ZjIxNmJkNTY5 a=crypto:2 AES_CM_128_HMAC_SHA1_32 inline:N2M1NmMzZTI2MGFkZjY5YWYzMGE5MWViYTljNzg4 a=crypto:3 F8_128_HMAC_SHA1_80 inline:NjMxYmIzMDIxNGExM2JkYWQxZTMyODQ1MThkYzg0 m=video 50022 RTP/AVP 97 98 99 117 Matrix SPARSH VP710 User Guide...
Page 718 50068 RTP/SAVP 118 9 0 8 18 101 a=rtpmap:118 opus/48000/2 a=fmtp:118 sprop-maxcapturerate=48000; maxaveragebitrate=40000; a=rtpmap:9 G722/8000 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=ptime:20 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:ZDgyNzVlNzZkODQ5OTZhYmY4N2ZlNTI0ZjIyYTRl a=sendrecv m=video 50070 RTP/SAVP 97 98 99 117 b=TIAS:2097000 a=rtpmap:97 H264/90000 Matrix SPARSH VP710 User Guide...
Page 719 Configure SRTP feature on a per-line basis. Configuration File <MAC>.cfg For more information, refer “Appendix D - Configuration Parameters”. Configure SRTP feature on a per-line basis. Navigate to: Local Web User Interface http://<phoneIPAddress>/servlet? m=mod_data&p=account-adv&q=l oad&acc=0 Matrix SPARSH VP710 User Guide...
Page 720 To configure SRTP feature via web user interface: • Click on Account ->Advanced. • Select the desired account from Account list. • Select the desired value from the RTP Encryption(SRTP) list. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 721: Encrypting Configuration Files
However, file names should be the same regardless of whether the file is encrypted or not. A simple command line AES-encryption tool can be downloaded from the Public FTP server of Matrix. For details, contact Matrix Technical Support. Procedure to Encrypt/Decrypt the Configuration Files (<MAC>.cfg) •...
Page 722 Configure the decryption method. Configure AES keys. Configuration File <MAC>.cfg Specify if the MAC-local CFG file is encrypted when it is uploaded from the phone to the server For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 723 MAC-Oriented AES Key must be same as the <AES Key> that you used to encrypt/decrypt the <MAC>.cfg file. For details, refer “Procedure to Encrypt/Decrypt the Configuration Files (<MAC>.cfg)” described above. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 724 Matrix SPARSH VP710 User Guide...
Page 725: Maintenance
Upgrade via Web User Interface To manually upgrade firmware via web user interface, you need to store firmware to your local system in advance. To upgrade firmware manually via web user interface: • Click on Settings->Upgrade. Matrix SPARSH VP710 User Guide...
Page 726 Automatically check for configuration files and then download firmware at a fixed interval or specific time. Method of checking for configuration files is configurable. Procedure Configuration changes can be performed using the configuration files or locally. Matrix SPARSH VP710 User Guide...
Page 727 Upgrade firmware. Local Web User Interface Navigate to: http://<phoneIPAddress>/ servlet?m=mod_data&p=settings- autop&q=load To configure the way for the IP phone to check for configuration files via web user interface: • Click on Settings->Auto Provision. Matrix SPARSH VP710 User Guide...
Page 728 Click Confirm to save the change. When the “Power On” is set to On, the IP phone will check configuration files stored on the provisioning server during start-up and then it will download firmware from the server. Matrix SPARSH VP710 User Guide...
Page 729: Tr-069 Device Management
This method is used to request the CPE to schedule a one-time ScheduleInform Inform method call (separate from its periodic Inform method calls) sometime in the future. FactoryReset This method resets the CPE to its factory default state. Matrix SPARSH VP710 User Guide...
Page 730 • Enter the URL of the ACS in the ACS URL field. • Select the desired value from the Enable Periodic Inform list. • Enter the desired time in the Periodic Inform Interval (seconds) field. Matrix SPARSH VP710 User Guide...
Page 731 • Enter the username and password authenticated by the IP phone in the Connection Request Username and Connection Request Password fields. • Click Confirm to save the change. Matrix SPARSH VP710 User Guide...
Page 732: Advanced Maintenance
• static.syslog.ftp.max_logfile -- Specify the maximum size of the log files can be stored on the provisioning server. • static.syslog.ftp.append_limit_mode -- Specify the behavior when log file on the provisioning server reaches the max size. Matrix SPARSH VP710 User Guide...
Page 733 Configure the severity level of the logs to be reported to a log file. Navigate to: Local Web User Interface http://<phoneIPAddress>/ servlet?m=mod_data&p=settings- config&q=load To configure the level of the system log via web user interface: Matrix SPARSH VP710 User Guide...
Page 734 Exporting the Log File to the Local System Procedure Log setting can be configured using the configuration files or locally. Configure the syslog mode. For more information, refer Configuration File <MAC>.cfg “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 735 Reproduce the issue (e.g., account registration). • Click Export to open file download window, and then save the file to your local system. • A log file named syslog.tar is successfully exported to your local system. Matrix SPARSH VP710 User Guide...
Page 736 To configure the phone to export the system log to a syslog server via web user interface: • Click on Settings->Configuration. • Select the Server radio box in the Export System Log Matrix SPARSH VP710 User Guide...
Page 737 Configure the waiting time before the phone uploads the log file to the provisioning server. Configure the access URL of the provisioning server. For more information, refer “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 738 Enter the URL of the FTP/TFTP server in the Server URL field. For example, if the IP address TFTP server is 192.168.1.66, then the URL “tftp://192.168.1.66/” is where the IP phone exports the system log. Matrix SPARSH VP710 User Guide...
Page 739 The system log will be exported successfully to the desired FTP/TFTP server after a reboot. • Reproduce the issue. Capturing Packets You can capture packet in two ways: capturing the packet via web user interface or using the Ethernet software. You can analyze the packet captured for troubleshooting purpose. Matrix SPARSH VP710 User Guide...
Page 740 If Custom is selected, enter the desired packet filter string in the Packet Filter String field. • Enter the desired value in the Packet Filter String field. • Click Start to start capturing signal traffic. • Reproduce the issue to get stack traces. • Click Stop to stop capturing. Matrix SPARSH VP710 User Guide...
Page 741 Internet port to the PC port. Procedure Span to PC port can be configured using the configuration files or locally. Configure span to PC port. For more information, refer Configuration File <MAC>.cfg “Appendix D - Configuration Parameters”. Matrix SPARSH VP710 User Guide...
Page 742 IP phone failed. If WatchDog feature is enabled, the IP phone will automatically reboot when it detects a fatal failure. This feature can be configured using the configuration files or via web user interface. Matrix SPARSH VP710 User Guide...
Page 743 The following shows two examples of obtaining the IP phone information from status indicators on the IP phone: • If a LINK failure of the IP phone is detected, a prompting message ”Network unavailable”, and the icon will appear on the touch screen. Matrix SPARSH VP710 User Guide...
Page 744 • If the headset mode is enabled, the headset key LED illuminates. For more information on the icons, refer “Icon Instructions”. Matrix SPARSH VP710 User Guide...
Page 745: Troubleshooting
CHAPTER 16 This section describes solutions to common issues that may occur while using the IP phone. Upon encountering a scenario not listed in this section, contact your Matrix SPARSH VP710 reseller for further support. Phone Mode Issue I have selected Extended SIP as the phone mode instead of Standard SIP by mistake. Can I switch back to Standard SIP? Yes, you can change the phone mode to Standard SIP.
Page 746 Why is there some dazzle light on the images when previewing the local camera? If the camera lens is oily or soiled, there may be some dazzle light on the images. Please try to clean it up. Matrix SPARSH VP710 User Guide...
Page 747 Firmware ID Firmware generation. Note: The larger it is, the newer the firmware generation is. A fixed number Firmware version. Note: With the same firmware generation, the larger it is, the newer the firmware version is. Matrix SPARSH VP710 User Guide...
Page 748 Reset local settings: All configurations saved in the <MAC>-local.cfg file on the IP phone will be reset. Changes associated with non-static settings made via web user interface and phone user interface are saved in the <MAC>-local.cfg file. Matrix SPARSH VP710 User Guide...
Page 749 “sip.notify_reboot_enable”. If the value is set to 1, or the value is set to 0 and the header of the SIP NOTIFY message contains an additional string “reboot=true”, the IP phone will reboot immediately. The NOTIFY message is formed as shown: Matrix SPARSH VP710 User Guide...
Page 750 How to reboot the IP phone via web/phone user interface? You can reboot your IP phone via web/phone user interface. To reboot the phone via phone user interface: • Tap Settings->Advanced (default password: admin) ->Reboot. • Tap Reboot. Matrix SPARSH VP710 User Guide...
Page 751 If the power indicator LED is on, the keypad is usable but the touch screen is black, please reboot your IP phone. Why does the IP phone always display the MATRIX logo? If your IP phone does not boot, check if the provisioning server is accessible on the network and a valid software firmware and valid configuration files are available.
Page 752 Why can’t IP phone supply power for device using USB port? The USB port of MATRIX IP phone has a limit current of 525 ~ 875mA. Make sure that the device is USB flash drive or mobile hard disk with low power.
Page 753 Capturing packets after you disable the RFC 2543 Hold feature. SDP media connection address c=0.0.0.0 per RFC 3264 is used in the INVITE message when placing a call on hold. For more information on RFC 2543 hold feature, refer to “Call Hold/Resume”.For more information on capturing packets, refer to “Capturing Packets”. Matrix SPARSH VP710 User Guide...
Page 754 Matrix SPARSH VP710 User Guide...
Page 755: Appendix
Appendix Physical Features of the IP Phone This section lists the available physical features of SPARSH VP710 IP phone. • 7” 1024 x 600 pixel color touch screen with backlight • Operating System: Android™ 5.1.1 • 16 VoIP accounts •...
Page 756 • Transport Layer Security (TLS) • VLAN (802.1q), QoS • Digest authentication using MD5/MD5-sess • Secure configuration file via AES encryption • Phone lock for personal privacy protection • Admin/User configuration mode • 802.1X authentication Matrix SPARSH VP710 User Guide...
Page 757: Appendix A - Time Zone
Armenia(Yerevan), Azerbaijan(Baku), Georgia(Tbilisi), Kazakhstan(Aktau), Russia(Samara) +4:30 Afghanistan(Kabul) Kazakhstan(Aqtobe), Kyrgyzstan(Bishkek), Pakistan(Islamabad), Russia(Chelyabinsk) +5:30 India(Calcutta) +5:45 Nepal(Katmandu) Kazakhstan(Astana, Almaty), Russia(Novosibirsk,Omsk) +6:30 Myanmar(Naypyitaw) Russia(Krasnoyarsk), Thailand(Bangkok) Australia(Perth), China(Beijing), Russia(Irkutsk, Ulan-Ude), Singapore(Singapore) +8:45 Eucla Japan(Tokyo), Korea(Seoul), Russia(Yakutsk,Chita) +9:30 Australia(Adelaide), Australia(Darwin) Matrix SPARSH VP710 User Guide...
Page 758 Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) Tonga(Nukualofa) +13:30 Chatham Islands Kiribati Matrix SPARSH VP710 User Guide...
Page 759: Appendix B - Glossary
• ROM (Read-only Memory): It is a class of storage medium used in computers and other electronic devices. Matrix SPARSH VP710 User Guide...
Page 760 WLAN (Wireless Local Area Network): It is a type of local area network that uses high-frequency radio waves rather than wires to communicate between nodes. • XML-RPC (Remote Procedure Call Protocol): It uses XML to encode its calls and HTTP as a transport mechanism. Matrix SPARSH VP710 User Guide...
Page 761: Appendix C - Trusted Certificates
Appendix C - Trusted Certificates SPARSH VP710 IP phones trust the following CAs by default: • DigiCert High Assurance EV Root CA • Deutsche Telekom AG Root CA-2 • Equifax Secure Certificate Authority • Equifax Secure eBusiness CA-1 • Equifax Secure Global eBusiness CA-1 •...
Page 762 • Go Daddy Root Certificate Authority - G2 • Cybertrust Global Root • COMODOSSLCA • COMODO RSA Domain Validation Secure Server CA • COMODO RSA Certification Authority • AmazonRootCA4 • AmazonRootCA3 • AmazonRootCA2 • AmazonRootCA1 Matrix SPARSH VP710 User Guide...
Page 763 Matrix endeavors to maintain a built-in list of most common used CA Certificates. Due to memory constraints, we cannot ensure a complete set of certificates. If you are using a certificate from a commercial Certificate Authority not in the list above, you can send a request to your local distributor. At this point, you can upload your particular CA certificate into your phone.
Page 764 Matrix SPARSH VP710 User Guide...
Page 765: Appendix D - Configuration Parameters
Static DNS Parameter- Configuration File static.network.static_dns_enable <MAC>.cfg Triggers the static DNS feature to on or off. Description Note: If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Matrix SPARSH VP710 User Guide...
Page 766 Note: It works only if the value of the parameter Description "static.network.static_dns_enable" is set to 1(On). If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Blank Range IPv4 Address Example static.network.secondary_dns = 202.101.103.54 Matrix SPARSH VP710 User Guide...
Page 767 Static IP Address and the IP address mode is configured as IPv4 or IPv4&IPv6. Description Note: If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Blank Range IPv4Address Example static.network.internet_port.ip = 192.168.1.20 Matrix SPARSH VP710 User Guide...
Page 768 Note: It works only if the value of the parameter Description "static.network.static_dns_enable" is set to 1(On). If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Blank Range IPv4 Address Example static.network.primary_dns = 202.101.103.55 Matrix SPARSH VP710 User Guide...
Page 769 IPv4 or IPv4&IPv6. Description Note: If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Blank Range String within 32 characters Example static.network.pppoe.user = test.matrix Matrix SPARSH VP710 User Guide...
Page 770 Default Value Valid values are: 0-Auto negotiate 1-Full duplex, 10Mbps Range 2-Full duplex, 100Mbps 3-Half duplex, 10Mbps 4-Half duplex, 100Mbps 5-Full Duplex 1000Mbps Example static.network.internet_port.speed_duplex = 0 PC Port Transmission Method Parameter- Configuration File static.network.pc_port.speed_duple <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 771 Configures the access URL of firmware. Description Note: If you change this parameter, the IP phone will reboot to make the change take effect. Format Default Value Blank Range String within 511 characters Example firmware.url = http://192.168.1.20/2.72.0.1.rom Matrix SPARSH VP710 User Guide...
Page 772 “auto_provision.repeat.enable” is set to 1 (Enabled). Format Integer Default Value 1440 Range 1 to 43200 Example auto_provision.repeat.minutes = 1000 Parameter- Configuration File auto_provision.weekly.enable <MAC>.cfg Enables or disables the IP phone to check new Description configuration weekly. Format Boolean Default Value Matrix SPARSH VP710 User Guide...
Page 773 00:00 Range 00:00 to 23:59 Example auto_provision.weekly.begin_time = 01:30 Parameter- Configuration File auto_provision.weekly.dayofweek <MAC>.cfg Configures the days of the week for the IP phone to Description check new configuration weekly. Format Integer Default Value 0123456 Matrix SPARSH VP710 User Guide...
Page 774 “phone_setting.common_power_led_enable”. Default Value Valid values are: 0-Disabled (power indicator LED does not flash) Range 1-Enabled (power indicator LED fast flashes (300ms) green) Example phone_setting.ring_power_led_flash_enable = 1 Parameter- Configuration File phone_setting.mail_power_led_flash_ <MAC>.cfg enable Matrix SPARSH VP710 User Guide...
Page 775 If it is set to 0, the status of the power indicator LED is Description determined by the value of the parameter “phone_setting.common_power_led_enable”. Format Boolean Default Value Valid values are: 0-Disabled (power indicator LED does not flash) Range 1-Enabled (power indicator LED fast flashes (500ms) green) Matrix SPARSH VP710 User Guide...
Page 776 Note: If you change this parameter, the IP phone will reboot to make the change take effect. Default Value 0 or 1 Range 0 - Disabled 1 - Enabled Example static.wui.http_enable = 1 Parameter- Configuration File static.network.port.http <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 777 Description Note: Please take care when choosing an alternate port. If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Range 1 to 65535 Example static.network.port.https= 443 Matrix SPARSH VP710 User Guide...
Page 778 In both cases, users can put an active call on hold to make outgoing calls. Default Value 0 or 1 Range 0 - Disabled 1 - Enabled Example call_waiting.enable = 1 Parameter- Configuration File call_waiting.tone <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 779 IP phone. Default Value Blank Range String within 32 characters Example call_waiting.off_code = *72 Auto Redial Parameter- Configuration File auto_redial.enable <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 780 Description answers the call. Note: It works only if the value of the parameter “auto_redial.enable” is set to 1 (Enabled). Default Value Range 1 to 300 Example auto_redial.times = 10 Matrix SPARSH VP710 User Guide...
Page 781 Description Note: It works only if the value of the parameter “account.X.auto_answer” is set to 1 (Enabled). Default Value Range 1 to 4 Example features.auto_answer_delay = 1 Parameter- Configuration File features.auto_answer_tone.enable <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 782 If it is set to 1 (On), the IP phone will block its identity Description from showing up to the callee when placing a call. The callee’s phone touch screen presents anonymous instead of the caller’s identity. Default Value Matrix SPARSH VP710 User Guide...
Page 783 X. Description Note: It works only if the value of the parameter “account.X.send_anonymous_code” is set to 1 (On Code). Default Value Blank Range String within 32 characters Example account.1.anonymous_call_oncode = *72 Matrix SPARSH VP710 User Guide...
Page 784 The anonymous user’s phone touch screen presents “Anonymity Disallowed”. Default Value 0 or 1 Range 0 - Off 1 - On Example account.1.reject_anonymous_call = 1 Parameter- Configuration File account.X.send_anonymous_rejectio <MAC>.cfg n_code (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 785 Note: It works only if the value of the parameter “account.X.send_anonymous_rejection_code” is set to 1 (On Code). Default Value Blank Range String within 32 characters Example account.1.anonymous_reject_oncode = *74 Busy Tone Delay Parameter- Configuration File account.X.anonymous_reject_offcode <MAC>.cfg (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 786 A specific reason is displayed on the caller’s phone touch screen. Description If it is set to 486 (Busy Here), the caller’s phone touch screen will display the message “Busy Here” when the callee rejects the incoming call. Matrix SPARSH VP710 User Guide...
Page 787 Note: It works only if the value of the parameter “account.X.outbound_proxy_enable” is set to 1 (Enabled) and the outbound server address has been correctly configured on the phone. Default Value Matrix SPARSH VP710 User Guide...
Page 788 4 Parameter- Configuration File sip.timer_t4 <MAC>.cfg Configures the SIP session timer of T4 (in seconds). Description T4 represents the maximum duration a message will remain in the network. Default Value Range 2.5 to 60 Matrix SPARSH VP710 User Guide...
Page 789 Note: It works only if the value of the parameter “account.X.session_timer.enable” is set to 1 (Enabled). Default Value 1800 Range Integer from 30 to 7200 Example account.1.session_timer.expires= 1800 Parameter- Configuration File account.X.session_timer.refresher <MAC>.cfg (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 790 30 seconds when there is a call on hold. Description Note: It works only if the value of the parameter “features.play_hold_tone.enable” is set to 1 (Enabled). Default Value Range 3 to 3600 Example features.play_hold_tone.delay = 30 Parameter- Configuration File sip.rfc2543_hold <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 791 If it is set to 1 (On), incoming calls to the account X are Description forwarded to the destination number (configured by the parameter “account.X.always_fwd.target”) immediately. Note: It works only if the value of the parameter “features.fwd_mode” is set to 1 (Custom). Matrix SPARSH VP710 User Guide...
Page 792 X on the IP phone. Note: It works only if the value of the parameter “features.fwd_mode” is set to 1 (Custom). Default Value Blank Range String within 32 characters Example account.1.always_fwd.on_code = *72 Matrix SPARSH VP710 User Guide...
Page 793 Note: It works only if the value of the parameter “features.fwd_mode” is set to 1 (Custom). Default Value 0 or 1 Range 0 - Off 1 - On Example account.X.busy_fwd.enable= 1 Matrix SPARSH VP710 User Guide...
Page 794 Note: It works only if the value of the parameter “features.fwd_mode” is set to 1 (Custom). Default Value Blank Range String within 32 characters Example account.1.busy_fwd.on_code = *74 Parameter- Configuration File account.X.busy_fwd.off_code <MAC>.cfg (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 795 Note: It works only if the value of the parameter “features.fwd_mode” is set to 1 (Custom). Default Value 0 or 1 Range 0 - Off 1 - On Example account.X.timeout_fwd.enable=1 Parameter- Configuration File account.X.timeout_fwd.target <MAC>.cfg (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 796 “account.X.timeout_fwd.target”) to the server when you activate no answer forward feature for account X on the IP phone. Note: It works only if the value of the parameter “features.fwd_mode” is set to 1 (Custom). Default Value Blank Matrix SPARSH VP710 User Guide...
Page 797 Enables or disables the incoming calls from some Description authorized numbers not to be forwarded when the call forward feature is enabled. Default Value 0 or 1 0-Disabled Range 1-Enabled Example features.forward.emergency.enable= 1 Parameter- Configuration File features.forward.emergency.authorized <MAC>.cfg _number Matrix SPARSH VP710 User Guide...
Page 798 Configures the destination number of the always forward for the IP phone. Description Note: It works only if the value of the parameter “features.fwd_mode” is set to 0 (Phone). Default Value Blank Range String within 32 characters Example forward.no_answer.target = 3601 Matrix SPARSH VP710 User Guide...
Page 799 IP phone. Note: It works only if the value of the parameter “features.fwd_mode” is set to 0 (Phone). Default Value Blank Range String within 32 characters Example forward.always.off_code = *73 Parameter- Configuration File forward.busy.enable <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 800 Description when you activate busy forward feature on the IP phone. Note: It works only if the value of the parameter “features.fwd_mode” is set to 0 (Phone). Default Value Blank Range String within 32 characters Matrix SPARSH VP710 User Guide...
Page 801 Note: It works only if the value of the parameter “features.fwd_mode” is set to 0 (Phone). Default Value 0 or 1 Range 0 - Off 1 - On Example forward.no_answer.enable =1 Parameter- Configuration File forward.no_answer.target <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 802 IP phone. Note: It works only if the value of the parameter “features.fwd_mode” is set to 0 (Phone). Default Value Blank Range String within 32 characters Example forward.no_answer.on_code = *76 Matrix SPARSH VP710 User Guide...
Page 803 Configuration File forward.international.enable <MAC>.cfg Enables or disables the IP phone to forward incoming Description calls to international numbers (the prefix is 00). Default Value 0 or 1 0 - Disabled Range 1 - Enabled Example forward.international.enable=1 Matrix SPARSH VP710 User Guide...
Page 804 ID when completing a semi- attended transfer. Description Note: Semi-attended transfer means transfer a call after hearing the ringback tone. Default Value Matrix SPARSH VP710 User Guide...
Page 805 If it is set to 2 (Network Conference), conferences are set up by the server. Default Value 0-Local Conference Range 2-Network Conference Example account.1.conf_type = 0 Parameter- Configuration File account.X.conf_uri <MAC>.cfg (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 806 Note: It works only if the value of parameter "account.X.conf_type" is set to 0 (Local Conference). Default Value 0-Disabled Range 1-Enabled Example transfer.tran_others_after_conf_enable=1 Directed Call Pickup Parameter- Configuration File account.X.direct_pickup_code <MAC>.cfg (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 807 Note: The directed call pickup code configured on a Description per-line basis (“account.X.direct_pickup_code”) takes precedence over that configured on a phone basis (“features.pickup.direct_pickup_code”). Default Value Blank Range String within 32 characters Example features.pickup.direct_pickup_code = *97 Matrix SPARSH VP710 User Guide...
Page 808 X ranges from 1 to 27. For programable keys: X ranges from 12 to 14. Default Value 1-16 for lines 1-16, 1 for programable keys 1 to 16 1-Line 1 Range 2-Line 2 … 16-Line 16 Example llinekey.2.line = 1 Matrix SPARSH VP710 User Guide...
Page 809 Enables or disables the IP phone to display the Description GPickup key when the IP phone is on the pre-dialing screen. Default Value 0 or 1 Range 0 - Disabled 1 - Enabled Example features.pickup.group_pickup_enable= 0 Matrix SPARSH VP710 User Guide...
Page 810 (configured by the parameter “account.X.group_pickup_code”) takes precedence over that configured on a phone basis (configured by the parameter “features.pickup.group_pickup_code”). Default Value Blank Range String within 32 characters Example features.pickup.group_pickup_code = *98 Parameter- Configuration File linekey.X.type/ programablekey.X.type <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 811 X ranges from 1 to 27. For programable keys: X ranges from 12 to 14. Default Value 1-16 for lines 1-16, 1 for programable keys 1 to 16 1-Line 1 Range 2-Line 2 … 16-Line 16 Example linekey.2.line = 1 Matrix SPARSH VP710 User Guide...
Page 812 Replaces header of the INVITE message for account X. Description If it is set to 1 (Enabled), call pickup is implemented through SIP signals. Default Value 0 or 1 Range 0 - Disabled 1 - Enabled Example account.X.dialoginfo_callpickup=0 Matrix SPARSH VP710 User Guide...
Page 813 Privacy: id in the INVITE request. Default Value 0 or 1 Range 0 - Disabled 1 - Enabled Example account.X.cid_source_privacy = 1 Parameter- Configuration File account.X.cid_source_ppi <MAC>.cfg (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 814 UPDATE message from the callee, and displays the identity in the “From” header. Default Value Range 0 to 2 Example account.1.cp_source = 0 Parameter- Configuration File account.X.cid_source_privacy <MAC>.cfg (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 815 If it is set to 3 (RFC2833 + SIP INFO), DTMF digits are transmitted by RTP Events compliant to RFC 2833 and the SIP INFO messages. Default Value 0 to 3 Range Example account.1.dtmf.type = 1 Matrix SPARSH VP710 User Guide...
Page 816 Parameter- Configuration File features.dtmf.repetition <MAC>.cfg Configures the repetition times for the IP phone to Description send the end RTP Event packet during an active call. Default Value Range 1 to 3 Example features.dtmf.repetition = 3 Matrix SPARSH VP710 User Guide...
Page 817 <MAC>.cfg Enables or disables the IP phone to suppress the display of DTMF digits during an active Description call. If it is set to 1 (Enabled), the DTMF digits are displayed as asterisks. Default Value Matrix SPARSH VP710 User Guide...
Page 818 DTMF digits to the server for performing call transfer when tapping the Transfer soft key or pressing TRANSFER/TRAN key during a call. Default Value 0 or 1 Range 0 - Disabled 1 - Enabled Matrix SPARSH VP710 User Guide...
Page 819 If it is set to 1 (Enabled), you can hear the DTMF tone when pressing the IP phone’s keypad during a call. Default Value 0 or 1 Range 0-Disabled 1-Enabled Example features.play_local_dtmf_tone_enable = 1 Incoming Intercom calls Parameter- Configuration File features.intercom.allow <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 820 Enables or disables the IP phone to play a warning tone when answering an intercom call. Description Note: It works only if the value of the parameter “features.intercom.allow” is set to 1(Enabled). Default Value 0-Disabled Range 1-Enabled Matrix SPARSH VP710 User Guide...
Page 821 = 0 Outgoing Intercom Calls Parameter- Configuration File features.intercom.subscribe.enable <MAC>.cfg Enables or disables intercom subscription for the IP Description phone. Default Value 0-Disabled Range 1-Enabled Example features.intercom.subscribe.enable = 0 Parameter- Configuration File linekey.X.type <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 822 Configuration File linekey.X.value <MAC>.cfg Configures the desired line to apply the intercom key. Description For line keys: X ranges from 1 to 27. Default Value Blank Range String within 99 characters Example linekey.2.value = 1008 Matrix SPARSH VP710 User Guide...
Page 823 <MAC>.cfg (X ranges from 1 to 10) Configures the internal ringer text to map the Description keywords contained in the Alert-Info header. Default Value Blank Range String within 32 characters Example distinctive_ring_tones.alert_info.1.text = Family Matrix SPARSH VP710 User Guide...
Page 824 4-Ring4.wav 5-Ring5.wav 6-Ring6.wav 7-Ring7.wav 8-Ring8.wav 9-Silent.wav 10-Splash.wav Default Value Range 1 to 10 Example distinctive_ring_tones.alert_info.1.ringer = 1 Tones Parameter- Configuration File voice.tone.country <MAC>.cfg Description Configures the country tone for the IP phone. Default Value Custom Matrix SPARSH VP710 User Guide...
Page 825 Hungary • Lithuania • India • Italy • Japan • Mexico • • Zealand • Netherlands • Norway • Portugal • Spain • Switzerland • Sweden • Russia • United States. Example voice.tone.country = Custom Matrix SPARSH VP710 User Guide...
Page 826 “voice.tone.dial”. Description Note: It works only if the value of the parameter “voice.tone.country” is set to Custom. If you want to disable this warning tone, set it to 0. Default Value 350+440/3000 Range String Matrix SPARSH VP710 User Guide...
Page 827 Description parameter “voice.tone.dial”. Note: It works only if the value of the parameter “voice.tone.country” is set to Custom. Default Value Blank Range String Example Parameter- Configuration File voice.tone.congestion <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 828 The value format is Freq/Duration. For more information on the value format, refer to the Description parameter “voice.tone.dial”. Note: It works only if the value of the parameter “voice.tone.country” is set to Custom. Default Value Blank Range String Example Matrix SPARSH VP710 User Guide...
Page 829 Description parameter “voice.tone.dial”. Note: It works only if the value of the parameter “voice.tone.country” is set to Custom. Default Value Blank Range String Example Parameter- Configuration File voice.tone.autoanswer <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 830 Range String within 99 characters Example remote_phonebook.data.1.name = yl01 Parameter- Configuration File features.remote_phonebook.enable <MAC>.cfg Enables or disables the IP phone to perform a Description remote phone book search for outgoing/incoming calls. Format Boolean Default Value Matrix SPARSH VP710 User Guide...
Page 831 NOTIFY in a new dialog each time the MWI status changes. (This requires server support) Default Value 0-Disabled Value 1-Enabled Example account.1.subscribe_mwi=0 Parameter- Configuration File account.X.subscribe_mwi_expires <MAC>.cfg (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 832 1-Enabled Example account.1.subscribe_mwi_to_vm= 0 Parameter- Configuration File voice_mail.number.X <MAC>.cfg (X ranges from 1 to 16) Description Configures the voice mail number for account X. Default Value Blank Value String within 99 characters voice_mail.number.1= 1234 Example Matrix SPARSH VP710 User Guide...
Page 833 Parameter- Configuration File multicast.codec <MAC>.cfg Description Configures the codec of multicast paging. Default Value G722 PCMU PCMA Range G729 G722 Example multicast.codec = G722 Parameter- Configuration File multicast.paging_address.X.ip_address <MAC>.cfg (X ranges from 1 to 31) Matrix SPARSH VP710 User Guide...
Page 834 It will be displayed on the touch screen when placing the multicast paging calls. Default Value Blank Range String multicast.paging_address.1.label = Product Example multicast.paging_address.2.label = Sales Parameter- Configuration File multicast.paging_address.X.channel <MAC>.cfg (X ranges from 1 to 31) Matrix SPARSH VP710 User Guide...
Page 835 Configures the channel of the multicast paging group in the paging list. If it is set to 0, all the Matrix IP phones running old firmware version (old paging mechanism) or prior or Matrix IP phones listens to channel 0 or third- party available devices (e.g., Cisco IP phones) in the...
Page 836 1 to 25 respectively from Matrix or Polycom IP phones. It it is set to 26 to 30, the IP phone can receive the RTP stream of the pre-configured multicast address on the channel 26 to 30 respectively from Matrix IP phones. Default Value Range...
Page 837 IP phone. If it is set to 1 (Enabled), the IP phone will receive the incoming multicast paging call with a higher or equal priority and ignore that with a lower priority. Default Value Matrix SPARSH VP710 User Guide...
Page 838 Default Value Range Integer from 0 to 31 Example multicast.receive_priority.priority=31 Action URL Parameter- Configuration File action_url.setup_completed <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 839 Default Value Blank Range URL within 511 characters action_url.registered = http://192.168.0.20/ Example help.xml?IP=$ip Parameter- Configuration File action_url.unregistered <MAC>.cfg Configures the action URL the IP phone sends Description after an account is unregistered. Matrix SPARSH VP710 User Guide...
Page 840 = http://192.168.0.20/ Example help.xml?IP=$ip Parameter- Configuration File action_url.on_hook <MAC>.cfg Configures the action URL the IP phone sends Description when on hook. Default Value Blank Range URL within 511 characters action_url.on_hook = http://192.168.0.20/ Example help.xml?IP=$ip Matrix SPARSH VP710 User Guide...
Page 841 URL within 511 characters action_url.call_established = http:// Example 192.168.0.20/help.xml?IP=$ip Parameter- Configuration File action_url.dnd_on <MAC>.cfg Configures the action URL the IP phone sends Description when DND feature is enabled. Default Value Blank Range URL within 511 characters Matrix SPARSH VP710 User Guide...
Page 842 <MAC>.cfg Configures the action URL the IP phone sends Description when always forward feature is disabled. Default Value Blank Range URL within 511 characters action_url.always_fwd_off = http:// Example 192.168.0.20/help.xml?IP=$ip Parameter- Configuration File action_url.busy_fwd_on <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 843 192.168.0.20/help.xml?IP=$ip Parameter- Configuration File action_url.no_answer_fwd_off <MAC>.cfg Configures the action URL the IP phone sends Description when no answer forward feature is disabled. Default Value Blank Range URL within 511 characters action_url.no_answer_fwd_off = http:// Example 192.168.0.20/help.xml?IP=$ip Matrix SPARSH VP710 User Guide...
Page 844 Description transfer. Default Value Blank Range URL within 511 characters action_url.attended_transfer_call = http:// Example 192.168.0.20/help.xml?IP=$ip Parameter- Configuration File action_url.hold <MAC>.cfg Configures the action URL the IP phone sends Description when placing a call on hold. Matrix SPARSH VP710 User Guide...
Page 845 Parameter- Configuration File action_url.unheld <MAC>.cfg Configures the action URL the IP phone sends Description when a call being held is resumed. Default Value Blank Range URL within 511 characters action_url.unheld = http://192.168.0.20/ Example help.xml?IP=$ip Matrix SPARSH VP710 User Guide...
Page 846 URL within 511 characters action_url.missed_call = http://192.168.0.20/ Example help.xml?IP=$ip Parameter- Configuration File action_url.call_terminated <MAC>.cfg Configures the action URL the IP phone sends Description when terminating a call. Default Value Blank Range URL within 511 characters Matrix SPARSH VP710 User Guide...
Page 847 Configuration File action_url.ip_change <MAC>.cfg Configures the action URL the IP phone sends Description when changing the IP address of the IP phone. Default Value Blank Range URL within 511 characters action_url.ip_change = http://192.168.0.20/ Example help.xml?IP=$ip Matrix SPARSH VP710 User Guide...
Page 848 URL within 511 characters action_url.answer_new_incoming_call = http:// Example 192.168.0.20/help.xml?IP=$ip Parameter- Configuration File action_url.transfer_finished <MAC>.cfg Configures the action URL the IP phone sends Description when completing a call transfer. Default Value Blank Range URL within 511 characters Matrix SPARSH VP710 User Guide...
Page 849 Example 192.168.0.20/help.xml?IP=$ip Parameter- Configuration File action_url.call_waiting_on <MAC>.cfg Configures the action URL the IP phone sends Description when call waiting feature is enabled. Default Value Blank Range URL within 511 characters action_url.call_waiting_on = http:// Example 192.168.0.20/help.xml?IP=$ip Matrix SPARSH VP710 User Guide...
Page 850 URL within 511 characters action_url.handfree = http://192.168.0.20/ Example help.xml?IP=$ip Parameter- Configuration File action_url.cancel_callout <MAC>.cfg Configures the action URL the IP phone sends when cancelling the outgoing call in the ring-back Description state. Default Value Blank Matrix SPARSH VP710 User Guide...
Page 851 = http:// Example 192.168.0.20/help.xml?IP=$ip Action URI Parameter- Configuration File features.action_uri.enable <MAC>.cfg Enables or disables the IP phone to receive the Description action URI requests. Default Value 0 - Disabled Range 1 - Enabled Example features.action_uri.enable= 1 Matrix SPARSH VP710 User Guide...
Page 852 HTTP GET requests from any IP address. Note: It works only if the value of the parameter “features.action_uri.enable” is set to 1 (Enabled). Default Value Blank Range IP address or any Example features.action_uri_limit_ip = any Matrix SPARSH VP710 User Guide...
Page 853 (X ranges from 1 to 16, Y ranges from 1 to Configures the registration expiration time (in Description seconds) of the SIP server Y for account X. Default Value 3600 Range Integer from 30 to 2147483647 Example account.1.sip_server.1.expires = 3600 Matrix SPARSH VP710 User Guide...
Page 854 If it is set to 0 (Disabled), the IP phone will directly send the requests to the secondary server. If it is set to 1 (Enabled), the IP phone will register to the secondary server first, and then send the requests to it. Default Value Matrix SPARSH VP710 User Guide...
Page 855 “account.X.outbound_proxy_enable” is set to 1 (Enabled). Default Value Blank Range IP address or domain name. account.1.outbound_proxy.1.address = Example 10.1.8.11 Parameter- Configuration File account.X.outbound_proxy.Y.port <MAC>.cfg (X ranges from 1 to 16, Y ranges from 1 to Matrix SPARSH VP710 User Guide...
Page 856 Note: It works only if the value of the parameter “account.X.fallback.redundancy_type” is set to 1 (Successive Registration). It is not applicable to outbound proxy servers. Default Value Range Integer from 10 to 2147483647 Example account.X.fallback.timeout= 120 Matrix SPARSH VP710 User Guide...
Page 857 Note: It is only applicable to outbound proxy servers. 3600 Default Value Range Integer from 0 to 65535 account.1.outbound_proxy_fallback_interval = Example 3600 Parameter- Configuration File account.X.sip_server.Y.failback_mode <MAC>.cfg (X ranges from 1 to 16, Y ranges from 1 to Matrix SPARSH VP710 User Guide...
Page 858 (that is, no incoming/outbound calls, no active calls or meetings, etc.). Default Value Range 0,1,2 or 3 Example account.X.sip_server.Y.failback_mode = 0 Parameter- Configuration File account.X.sip_server.Y.failback_timeout <MAC>.cfg (X ranges from 1 to 16, Y ranges from 1 to Matrix SPARSH VP710 User Guide...
Page 859 If the value of this parameter is set to 3 (DNS- NAPTR), the value of the parameter “account.X.sip_server.Y.address” is set to an IP address and the value of the parameter “account.X.sip_server.Y.port” is set to an explicit port (except 0), then UDP is used. Matrix SPARSH VP710 User Guide...
Page 860 Note: If you want to receive an IP address call, make sure the value of the parameter “sip.trust_ctrl” is set to 0 (Disabled). Default Value 0 - Disabled Range 1 - Enabled Example features.direct_ip_call_enable= 1 Matrix SPARSH VP710 User Guide...
Page 861 IP phone will reboot to make the change take effect. Default Value Range Integer from 1 to 3600 Example static.network.lldp.packet_interval = 60 VLAN VLAN assignment method Parameter- Configuration File static.network.vlan.vlan_change.enable <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 862 Enables or disables VLAN for the Internet port. Description Note: If you change this parameter, the IP phone will reboot to make the change take effect. Default Value 0 - Disabled Range 1 - Enabled Example static.network.vlan.internet_port_enable= 0 Matrix SPARSH VP710 User Guide...
Page 863 “static.network.pc_port.enable” is set to 1 (Auto Negotiate). If you change this parameter, the IP phone will reboot to make the change take effect. Default Value 0 or 1 Range 0 - Disabled 1 - Enabled Example static.network.vlan.pc_port_enable= 0 Matrix SPARSH VP710 User Guide...
Page 864 Configuration File static.network.vlan.dhcp_enable <MAC>.cfg Enables or disables DHCP VLAN discovery feature on the IP phone. Description Note: If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Matrix SPARSH VP710 User Guide...
Page 865 Description Note: If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Range Integer from 0 to 63 Example static.network.qos.signaltos = 26 Parameter- Configuration File static.network.qos.audiotos <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 866 Enables or disables the WMM feature (Wi-Fi MultiMedia) in the wireless network. Description Note: If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Range 0 or 1 Example static.wifi.802_11e.enable = 1 Matrix SPARSH VP710 User Guide...
Page 867 UDP over NATs) server. Description Note: If you change this parameter, the IP phone will reboot to make the change take effect. Default Value 3478 Range Integer from 1024 to 65000 Example sip.nat_stun.port = 3478 Matrix SPARSH VP710 User Guide...
Page 868 Range Integer from 1024 to 65535 Example sip.listen_port = 5060 Parameter- Configuration File sip.tls_listen_port <MAC>.cfg Description Configures the local TLS listen port. Default Value 5061 Range Integer from 1024 to 65535 Example sip.listen_port = 5061 Matrix SPARSH VP710 User Guide...
Page 869 6 or 7. If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Blank Range String within 32 characters Example static.network.802_1x.identity = admin Parameter- Configuration File static.network.802_1x.md5_password <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 870 Note: It works only if the value of the parameter “static.network.802_1x.mode” is set to 2(EAP-TLS). The format of the device certificate must be *.pem. Default Value Blank Range URL within 511 characters static.network.802_1x.client_cert_url = http:// Example 192.168.1.10/client.pem Matrix SPARSH VP710 User Guide...
Page 871 Range String within 64 characters Example managementserver.password = pwd123 Parameter- Configuration File managementserver.url <MAC>.cfg Description Configures the URL of the ACS. Format Default Value Blank Range String within 511 characters managementserver.url = http://192.168.1.20/ Example acs/ Matrix SPARSH VP710 User Guide...
Page 872 Example managementserver.periodic_inform_enable = 1 Parameter- Configuration File managementserver.periodic_inform_inte <MAC>.cfg rval Configures the interval (in seconds) to report its Description configuration information to the ACS. Format Integer Default Value Range 5 to 4294967295 managementserver.periodic_inform_interval = Example Matrix SPARSH VP710 User Guide...
Page 873 2 (IPv4 & IPv6). If you change this parameter, the IP phone will reboot to make the change take effect. Default Value 0-DHCP Range 1-Static IP Address Example static.network.ipv6_internet_port.type= 0 Parameter- Configuration File static.network.ipv6_static_dns_enable <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 874 "static.network.ipv6_internet_port.type" is set to 1 (Static IP Address). If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Blank Range IPv6 address static.network.ipv6_internet_port.ip = Example 2026:1234:1:1:215:65ff:fe1f:caa Parameter- Configuration File static.network.ipv6_prefix <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 875 "static.network.ipv6_internet_port.type" is set to 1 (Static IP Address).If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Blank Range IPv6 Address static.network.ipv6_internet_port.gateway = Example 3036:1:1:c3c7:c11c:5447:23a6:255 Parameter- Configuration File static.network.ipv6_primary_dns <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 876 Enables or disables the IP phone to obtain IPv6 network settings via SLAAC (Stateless Address Autoconfiguration) method. Description Note: If you change this parameter, the IP phone will reboot to make the change take effect. Matrix SPARSH VP710 User Guide...
Page 877 For line keys: X ranges from 1 to 27. Description Note: The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. Range String within 99 characters Value Blank linekey.2.value = 224.5.5.6:10008 Example Parameter- Configuration File linekey.X.label <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 878 17-27 is 0. For programable keys: When X=12, the default value is 0 (NA). When X=13, the default value is 0 (NA). When X=14, the default value is 2 (Forward). Range Default Refer the above content Matrix SPARSH VP710 User Guide...
Page 879 If it is set to 1 (Enabled), you can see the placed calls list when the IP phone is on the pre-dialing screen. 0 or 1 Value 0 - Disabled 1 - Enabled Default Value Example super_search.recent_call = 0 Notification Popups Parameter- Configuration File features.voice_mail_popup.enable <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 880 Enables or disables the IP phone to display the pop-up Description message box when it forwards an incoming call to other party. 0 or 1 Range 0 - Disabled 1 - Enabled Default Value Example features.forward_call_popup.enable= 1 Matrix SPARSH VP710 User Guide...
Page 881 0 or 1 Range 0 - Disabled 1 - Enabled Default Value Example sip.trust_ctrl= 1 WiFi Parameter- Configuration File static.wifi.enable <MAC>.cfg Description Enables or disables the Wi-Fi feature. 0 or 1 Range 0-Disabled 1-Enabled Default Value Matrix SPARSH VP710 User Guide...
Page 882 IP call auto answer is enabled. Range 0 or 1 Default Value Blank wallpaper_upload.url = http://192.168.10.25/ Example wallpaper.jpg Allow Mute Parameter- Configuration File features.allow_mute <MAC>.cfg Description Enables or disables the IP phone to mute an active call. Matrix SPARSH VP710 User Guide...
Page 883 Mute key. It works only if the value of the parameter “features.allow_mute” is set to 1 (Enabled). 0 or 1 Range 0 - Disabled 1 - Enabled Default Value Example features.keep_mute.enable=1 Call Number Filter Parameter- Configuration File features.call_num_filter <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 884 Default Value Example features.power_saving.intelligent_mode = 1 Parameter- Configuration File features.power_saving.enable <MAC>.cfg Description Enables or disables the power saving feature. 0-Disabled Range 1-Enabled Default Value Matrix SPARSH VP710 User Guide...
Page 885 5 minutes during the non-office hours. Parameter- Configuration File features.power_saving.user_input_e <MAC>.cfg xt.idle_timeout Configures the minimum time (in minutes) to wait in the Description idle state - after using the phone - before the IP phone enters power-saving mode. Matrix SPARSH VP710 User Guide...
Page 886 Configures the starting time and ending time of the day’s Description office hour. Starting time and ending time are separated by a comma. Range 0 to 23 7,19 7,19 7,19 Default Value 7,19 7,19 Example features.power_saving.office_hour.monday = 7,19 Backlight Parameter- Configuration File phone_setting.active_backlight_leve <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 887 Triggers Bluetooth mode to on or off. 0-Off 1-On Range Note: To use a Bluetooth headset or connect a Bluetooth device, you must trigger Bluetooth mode to on. Default Value Example features.bluetooth_enable = 0 Parameter- Configuration File features.bluetooth_adapter_name <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 888 Configures the Bluetooth device name. 64 characters Note: It works only if the value of the parameter Range “features.bluetooth_enable” is set to 1 (On). Default Value The default value is Matrix SPARSH VP710 features.bluetooth_adapter_name = Matrix SPARSH Example VP710 Parameter- Configuration File phone_setting.bluetooth_talk.enabl...
Page 889 <MAC>.cfg Configures the label displayed on the touch screen for each DSS key.(Optional) Description For line keys: X ranges from 1 to 27. Range String within 99 characters Default Value Blank Example linekey.X.label = *88 Matrix SPARSH VP710 User Guide...
Page 890 (X ranges from 1 to 16) Enables or disables the IP phone to add “user=phone” to Description the SIP header of the INVITE message for account X. 0 to 1 Range 0 - Disabled 1 - Enabled Default Value Matrix SPARSH VP710 User Guide...
Page 891 Description the SIP header of the REGISTER message for account X. 0 or 1 Range 0 - Disabled 1 - Enabled Default Value Example account.1.register_line=0 Reserve # in User Name Parameter- Configuration File sip.use_23_as_pound <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 892 Default Value Example features.password_dial.enable=0 Parameter- Configuration File features.password_dial.prefix <MAC>.cfg Description Configures the prefix of the password dial number. Range String within 32 characters Default Value Blank Example features.password_dial.prefix = 12 Parameter- Configuration File features.password_dial.length <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 893 <MAC>.cfg (X ranges from 1 to 16) Enables or disables the 100 reliable retransmission Description feature for account X. 0 or 1 Range 0 - Disabled 1 - Enabled. Default Value Example account.1.100rel_enable= 0 Matrix SPARSH VP710 User Guide...
Page 894 Answer soft key to answer an incoming call after picking up the handset, pressing the Speakerphone key or pressing the HEADSET key. 0 or 1 Range 0 - Disabled 1 - Enabled. Default Value Example features.off_hook_answer.enable= 1 Matrix SPARSH VP710 User Guide...
Page 895 0 or 1 Range 0 - Calling the Music On Hold server before holding 1 - Calling the Music On Hold server after holding Default Value Example account.X.music_on_hold_type= 0 Redial Tone Parameter- Configuration File features.redial_tone <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 896 Description U-No need to do a DNS query next P-Service custom by the user Note: For more details of the permitted flags, refer to RFC 2915. Range S, A, U or P Default Value Blank Matrix SPARSH VP710 User Guide...
Page 897 (X ranges from 1 to 12) Configures a domain name to be used for the next SRV Description query in NAPTR record X. Range Domain name with SRV prefix Default Value Blank Example dns_cache_naptr.1.replace = _sip._tcp.matrix.pbx.com Matrix SPARSH VP710 User Guide...
Page 898 = 3600 Example Parameter- Configuration File dns_cache_srv.X.name <MAC>.cfg (X ranges from 1 to 12) Description Configures the domain name in SRV record X. Range Domain name with SRV prefix Default Value Blank dns_cache_srv.1.name = _sip._tcp.matrix.pbx.com Example Matrix SPARSH VP710 User Guide...
Page 899 Configures the domain name of the target host for an A query in SRV record X. Description Note: For more information, refer to RFC 2782. Range Domain name Default Value Blank Example dns_cache_srv.1.target = server1.matrix.pbx.com Matrix SPARSH VP710 User Guide...
Page 900 Default Value Example dns_cache_srv.1.ttl = 3600 Parameter- Configuration File dns_cache_a.X.name <MAC>.cfg (X ranges from 1 to 12) Description Configures the domain name in A record X. Range Domain name Default Value Blank Example dns_cache_a.1.name = matrix.pbx.com Matrix SPARSH VP710 User Guide...
Page 901 1 - Use DNS cache, but do not cache the additional DNS records. 2 - Use DNS cache and cache the additional DNS records. Range 0,1 or 2 Default Value Example account.1.dns_cache_type = 1 Matrix SPARSH VP710 User Guide...
Page 902 17-27 is 0. Default Value For programable keys: When X=12, the default value is 0 (NA). When X=13, the default value is 0 (NA). When X=14, the default value is 2 (Forward). Example linekey.2.type = 7 Matrix SPARSH VP710 User Guide...
Page 903 USB flash drive>Internal SD card. Note: To save the recorded files to the USB flash drive, make sure the USB flash drive has been connected to the IP phone in advance. 0-Disabled Range 1-Enabled Default Matrix SPARSH VP710 User Guide...
Page 904 Configures the label displayed on the touch screen for each DSS key (Optional). Description For line keys: X ranges from 1 to 27. Range String within 99 characters Default Blank Example URL Record Key Parameter- Configuration File inekey.X.type <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 905 Configuration File linekey.X.label <MAC>.cfg Configures the label displayed on the touch screen for each DSS key (Optional). Description For line keys: X ranges from 1 to 27. Range String within 99 characters Default Blank Example Matrix SPARSH VP710 User Guide...
Page 906 VPN (Virtual Private network) Parameter- Configuration File static.network.vpn_enable <MAC>.cfg Enables or disables OpenVPN feature on the IP phone. Description Note: If you change this parameter, the IP phone will reboot to make the change take effect. Matrix SPARSH VP710 User Guide...
Page 907 UDP port (configured by the parameter “sip.min_udp_port”). If you change this parameter, the IP phone will reboot to make the change take effect. Range Integer from 1024 to 65535 Default 50249 Matrix SPARSH VP710 User Guide...
Page 908 IP phone will reboot to make the change take effect. Range Integer from 1024 to 65535 Default 50249 Example sip.max_tcp_port= 50249 Keep Alive Parameter- Configuration File account.X.nat.udp_update_enable <MAC>.cfg (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 909 = 60 Rport Parameter- Configuration File account.X.nat.rport <MAC>.cfg (X ranges from 1 to 16) Enables or disables NAT Rport feature for account X. 0-Disabled Description 1-Enabled 2-enable direct process Range 0, 1 or 2 Default Matrix SPARSH VP710 User Guide...
Page 910 Configuration File features.hide_feature_access_codes.e <MAC>.cfg nable Enables or disables the IP phone to display feature name Description instead of the feature access code when dialing or in talk. 0-Disabled Range 1-Enabled Default Example features.hide_feature_access_codes.enable = 0 Matrix SPARSH VP710 User Guide...
Page 911 *.pem or *.cer format. Format Default Value Blank Range String within 511 characters server_certificates.url = http://192.168.1.20/ Example ca.pem Language Parameter- Configuration File static.lang.gui <MAC>.cfg Configures the language used on the phone user Description interface. Default Value English Matrix SPARSH VP710 User Guide...
Page 912 Configures the priority for the IP phone to use the NTP Description server address offered by the DHCP server. Default Value 0-High (use the NTP server address offered by the DHCP server preferentially) Range 1-Low (use the NTP server address configured manually preferentially) Matrix SPARSH VP710 User Guide...
Page 913 NTP server 1. Description The IP phone will obtain the current time and date from the NTP server 1. Default Value cn.pool.ntp.org Range IP Address or Domain Name Example local_time.ntp_server1 = 192.168.0.5 Parameter- Configuration File local_time.ntp_server2 <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 914 1000 Range 15 to 86400 Example local_time.interval = 1000 Parameter- Configuration File local_time.time_zone <MAC>.cfg Description Configures the time zone. Default Value +5.30 Range -11 to +14 Example local_time.time_zone = +5.30 Parameter- Configuration File local_time.time_zone_name <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 915 If it is set to 0 (Hour 12), the time will be displayed in Range 12-hour format with AM or PM specified. If it is set to 1 (Hour 24), the time will be displayed in 24-hour format (e.g., 2:00 PM displays as 14:00). Matrix SPARSH VP710 User Guide...
Page 916 “YY” represents a two- digit year. Example Parameter- Configuration File local_time.summer_time <MAC>.cfg Description Configures Daylight Saving Time (DST) feature. Default Value 0-Disabled Range 1-Enabled 2-Automatic Example Parameter- Configuration File local_time.dst_time_type <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 917 Example Day of Week: 1=Monday, 2=Tuesday,…, 7=Sunday Hour of Day: 0=0am, 1=1am,…, 23=11pm Example: local_time.start_time = 1/1/7/0 Note: It works only if the value of the parameter “local_time.summer_time” is set to 1 (Enabled). Matrix SPARSH VP710 User Guide...
Page 918 Configures the offset time (in minutes) of Daylight Saving Time (DST). Description Note: It works only if the value of the parameter “local_time.summer_time” is set to 1 (Enabled). Default Value Blank Range -300 to 300 Example Matrix SPARSH VP710 User Guide...
Page 919 Enables or disables the power indicator LED to flash Description when the IP phone receives a voice mail. Default Value 0-Disabled (power indicator LED does not flash) Range 1-Enabled (power indicator LED slowly flashes (1000ms) red) Matrix SPARSH VP710 User Guide...
Page 920 1-Enabled ( power indicator LED fast flashes (500ms) red) Example phone_setting.mute_power_led_flash_enable = 0 Parameter- Configuration File phone_setting.talk_and_dial_power <MAC>.cfg _led_enable Enables or disables the power indicator LED to be Description turned on when the IP phone is busy. Default Value Matrix SPARSH VP710 User Guide...
Page 921 0x7E) in passwords. You can set the password to be empty via web user interface only. Key as Send Parameter- Configuration File features.key_as_send <MAC>.cfg Description Configures the "#" or "*" key as the send key. Default Value Matrix SPARSH VP710 User Guide...
Page 922 If it is set to 1 (Enabled), the IP phone will play a key Range tone when a user presses a send key. Note: It works only if the value of the parameter “features.key_tone” is set to 1 (Enabled). Matrix SPARSH VP710 User Guide...
Page 923 Configuration File phone_setting.phone_lock.enable <MAC>.cfg Enables or disables the IP phone not to send any pound Description key when pressing double #. Default Value 0-Disabled Range 1-Enabled Example features.send_pound_key = 0 Parameter- Configuration File phone_setting.phone_lock.unlock_pi <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 924 Configures the timeout interval (in minutes) for web Description access authentication. Default Value Range 1 to 1000 features.relog_offtime = 5 Example If you log into the web user interface and leave it for 5 minutes, it will automatically log out. Matrix SPARSH VP710 User Guide...
Page 925 Note: We recommend that you modify this parameter Description cautiously. An unreasonable value may render the voice quality bad. If you change this parameter, the IP phone will reboot to make the change take effect. Default Value Matrix SPARSH VP710 User Guide...
Page 926 = Ring3.wav It means account1 will use the Ring3.wav as the ring tone. Example account.1.ringtone.ring_type = Common It means account1 will use the ring tone selected for the IP phone configured by the parameter “phone_setting.ring_type”. Matrix SPARSH VP710 User Guide...
Page 927 Configures a ring tone for the IP phone. Default Value 0-Disabled 1-Enabled Range If it is set to 1 (Enabled), the IP phone will play a key tone when a user presses any key on your phone keypad. Example features.key_tone = 1 Matrix SPARSH VP710 User Guide...
Page 928 Configures the access URL of the local contact file Description (*.xml). Default Value Blank Range URL within 511 characters Example phone_setting.permit_silent_mode.enable = 1 Parameter- Configuration File local_contact.photo.url <MAC>.cfg Configures the access URL of the local contact file Description (*.xml). Default Value Blank Matrix SPARSH VP710 User Guide...
Page 929 URL within 511 characters The format of the contact avatar must be *.png, *.jpg, *.bmp, *.jpeg. Range The contact avatar file should be compressed as a TAR file in advance and then place it to the provisioning server. Matrix SPARSH VP710 User Guide...
Page 930 URL within 511 characters The format of the contact icon must be *.png, *.jpg, Range *.bmp, *.jpeg. The contact icon file should be compressed as a TAR file in advance and then place it to the provisioning server. Matrix SPARSH VP710 User Guide...
Page 931 “Xmyl” will be displayed on the touch screen at the phone path ->Remote Phone Book. The name of Example Remote Phone Book can be configured by the parameter“remote_phonebook.display_name” introduced below. Parameter- Configuration File remote_phonebook.display_name <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 932 Description 3600 seconds (1 minute). If it is set to 0, the IP phone will refresh the local cache of the remote phone book aperiodically. Default Value 21600 Matrix SPARSH VP710 User Guide...
Page 933 Enables or disables the IP phone to refresh the local cache of the remote phone book at a time Description when accessing the remote phone book. Default Value 0-Disabled Range 1-Enabled Example features.remote_phonebook.enter_update_enable = 0 Call History Management Parameter- Configuration File features.save_call_history <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 934 Note: It works only if the value of the parameter “features.save_call_history” is set to 1 (Enabled). The prompt message displays only if the value of the parameter “features.missed_call_popup.enable” is set to 1 (Enabled). Example faccount.1.missed_calllog = 1 Matrix SPARSH VP710 User Guide...
Page 935 When you enter the number ”1” and press the send key, the number “254245” will replace the entered Example number “1”. Note: It works only if the values of the parameters “dialplan.digitmap.enable” and “account.X.dialplan.digitmap.enable” are set to 0 (Disabled). Matrix SPARSH VP710 User Guide...
Page 936 Default Value Blank Range String within 511 characters dialplan.dialnow.rule.1 = 123 Note: It works only if the values of the parameters Example “dialplan.digitmap.enable” and “account.X.dialplan.digitmap.enable” are set to 0 (Disabled). Matrix SPARSH VP710 User Guide...
Page 937 Note: It works only if the values of the parameters “dialplan.digitmap.enable” and “account.X.dialplan.digitmap.enable” are set to 0 (Disabled). Default Value Range Integer from 0 to 14 Example phone_setting.dialnow_delay = 1 Area Code Matrix SPARSH VP710 User Guide...
Page 938 = 1 Example Note: It works only if the values of the parameters “dialplan.digitmap.enable” and “account.X.dialplan.digitmap.enable” are set to 0 (Disabled). Parameter- Configuration File dialplan.area_code.max_len <MAC>.cfg Configures the maximum length of the entered Description numbers. Matrix SPARSH VP710 User Guide...
Page 939 “dialplan.digitmap.enable” and “account.X.dialplan.digitmap.enable” are set to 0 (Disabled). Block Out Parameter- Configuration File dialplan.block_out.number.X <MAC>.cfg (X ranges from 1 to 10) Description Configures the block out numbers. Default Value Blank Range String within 16 characters Matrix SPARSH VP710 User Guide...
Page 940 Enables or disables the live dialpad feature. Default Value 0-Disabled 1-Enabled Range If it is set to 1 (Enabled), the IP phone will automatically dial out the entered phone number on the dialing screen without pressing a send key. Example Matrix SPARSH VP710 User Guide...
Page 941 Speakerphone key or tap the line key. Description Leaving it blank disables hotline feature. Default Value Blank Range String 32 characters. Example features.hotline_number = 1234 Parameter- Configuration File features.hotline_delay <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 942 Parameter- Configuration File account.X.label <MAC>.cfg (X ranges from 1 to 16) (Optional.) Configures the label to be displayed on the Description touch screen for account X. Default Value Blank Range String within 99 characters Example Matrix SPARSH VP710 User Guide...
Page 943 (X ranges from 1 to 16) Configures the register user name for account X. Description Note: The register user name is provided by ITSP. It is used to identify the account. Default Value Blank Range String within 99 characters Example Matrix SPARSH VP710 User Guide...
Page 944 <MAC>.cfg (X ranges from 1 to 16, Y ranges from 1 to 2) Configures the port of the SIP server Y that specifies Description registrations for account X. Default Value 5060 Range 0 to 65535 Matrix SPARSH VP710 User Guide...
Page 945 = 10.1.8.11 Note: It works only if the value of the parameter Example “account.X.outbound_proxy_enable” is set to 1 (Enabled). Parameter- Configuration File account.X.outbound_proxy.Y.port <MAC>.cfg (X ranges from 1 to 16, Y ranges from 1 to 2) Matrix SPARSH VP710 User Guide...
Page 946 Configures the interval (in seconds) for the IP phone to Description retry to re-register for account X when registration fails. Default Value Range 0 to 1800 Example account.1.reg_fail_retry_interval = 30 Multiple Line Keys Parameter- Configuration File features.auto_linekeys.enable <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 947 = 2 Example Note: It works only if the value of the parameter “features.auto_linekeys.enable” is set to 1 (Enabled). Parameter- Configuration File features.dnd_mode <MAC>.cfg Description Configures the DND mode for the IP phone. Default Value Matrix SPARSH VP710 User Guide...
Page 948 X on the IP phone. Default Value Blank Range String within 32 characters account.1.dnd.on_code = *73 Example Note: It works only if the value of the parameter “features.dnd_mode” is set to 1 (Custom). Matrix SPARSH VP710 User Guide...
Page 949 (configured by the parameter “features.dnd_refuse_code”) on the IP phone. Note: It works only if the value of the parameter “features.dnd_model” is set to 0 (Phone). Example Parameter- Configuration File features.dnd.on_code <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 950 Note: It works only if the value of the parameter “features.dnd_mode” is set to 0 (Phone). Parameter- Configuration File features.dnd.emergency_enable <MAC>.cfg Enables or disables the IP phone to receive incoming Description calls from authorized numbers when DND feature is enabled. Default Value Matrix SPARSH VP710 User Guide...
Page 951 Configuration File features.dnd_refuse_code <MAC>.cfg Configures a return code and reason of SIP response messages when rejecting an incoming call by DND. A Description specific reason is displayed on the caller’s phone touch screen. Default Value Matrix SPARSH VP710 User Guide...
Page 952 When X=14, the default value is 2 (Forward). For line keys: X ranges from 1 to 27. Range For programable keys: X ranges from 12 to 14. Example linekey.2.type = 5 Headset Prior Parameter- Configuration File features.headset_prior <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 953 Example features.headset_training = 0 Audio Codec Matrix SPARSH VP710 User Guide...
Page 954 When audio codec is G723_53, the default value is 0; 0-Disabled 1-Enabled X ranges from 1 to 16 Range G722.1c(48kb/s), G722.1c(32kb/s), G722.1c(24kb/s), G722.1(24kb/s), G722, PCMU, PCMA, G729, Opus, G726-40, G726-32, G726-24, G726-16, iLBC, G723_63, G723_53 Matrix SPARSH VP710 User Guide...
Page 955 Parameter- Configuration File account.X.codec.<payload_type>.pri <MAC>.cfg ority (where <payload_type> should be replaced by the name of audio codec) Configures the priority of the enabled audio codec for account X. Description X ranges from 1 to 16 Matrix SPARSH VP710 User Guide...
Page 956 = 0 account.1.codec.g723_63.priority = 0 account.1.codec.g723_53.priority = 0 Note: The name of audio codec in this parameter should be the correct one as listed in the above example, otherwise the corresponding configuration will not take effect. Matrix SPARSH VP710 User Guide...
Page 957 = 108 account.1.codec.opus.rtpmap = 107 Note: The name of audio codec in this parameter should be the correct one as listed in the above example, otherwise the corresponding configuration will not take effect. Packetisation Matrix SPARSH VP710 User Guide...
Page 958 Configuration File account.X.codec.opus.para <MAC>.cfg (X ranges from 1 to 16) Description Configures the sample rate for the Opus codec. Default Value Opus-FB Opus-FB, Opus-SWB, Range Opus-WB, Opus-MB, Opus-NB Example account.1.codec.opus.para = Opus-FB Acoustic Echo Cancellation Matrix SPARSH VP710 User Guide...
Page 959 IP phone. Default Value 0-Disabled Range 1-Enabled Example Comfort Noise Generation Parameter- Configuration File voice.cng <MAC>.cfg Enables or disables the CNG (Comfortable Noise Description Generation) feature on the IP phone. Default Value 0-Disabled Range 1-Enabled Example Matrix SPARSH VP710 User Guide...
Page 960 Configures the normal delay time (in milliseconds) of jitter buffer in the wired network. Description Note: It works only if the value of the parameter “voice.jib.adaptive” is set to 0 (Fixed). Default Value Range 0 to 400 Matrix SPARSH VP710 User Guide...
Page 961 (configured by the parameter “voice.jib.wifi.normal”). Default Value Range 0 to 500 Example Parameter- Configuration File voice.jib.wifi.max <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 962 (configured by the parameter “voice.jib.wifi.max”). Default Value Range 0 to 500 Example Video Settings Parameter- Configuration File video.enable <MAC>.cfg Enables or disables the video call feature for the IP Description phone. Default Value Matrix SPARSH VP710 User Guide...
Page 963 Video Codecs Parameter- Configuration File account.X.video.<payload_type>.ena <MAC>.cfg (where <payload_type> should be replaced by the name of video codec) Enables or disables the specified video codec for account X. Description X ranges from 1 to 16 Matrix SPARSH VP710 User Guide...
Page 964 When video codec is H264, the default value is 2; Default Value When video codec is H264HP, the default value is 1; When video codec is VP8, the default value is 3; 1, 2 or 3 Range Video Codec: H264, H264HP, VP8 Matrix SPARSH VP710 User Guide...
Page 965 Parameter- Configuration File phone_setting.rtcp_xr_report.enabl <MAC>.cfg Enables or disables the IP phone to periodically (every 5 seconds) send RTCP-XR packets to another Description participating phone during a call for call quality monitoring and diagnosing. Default Value Matrix SPARSH VP710 User Guide...
Page 966 Example Parameter- Configuration File phone_setting.vq_rtcpxr.interval_re <MAC>.cfg port.enable Enables or disables the IP phone to send an interval Description quality report to the central report collector periodically throughout a call. Default Value 0-Disabled Range 1-Enabled Example Matrix SPARSH VP710 User Guide...
Page 967 3.5, the phone will not send a warning alert quality report to the central report collector. If it is set to blank, warning alerts are not generated due to MOS-LQ. Default Value Blank Range 15 to 20 Example Matrix SPARSH VP710 User Guide...
Page 968 If it is set to blank, warning alerts are not generated due to one way delay. One-way delay includes both network delay and end system delay. Default Value Blank Matrix SPARSH VP710 User Guide...
Page 969 If it is set to blank, critical alerts are not generated due to one way delay. One-way delay includes both network delay and end system delay. Default Value Blank Range 10 to 2000 Example Parameter- Configuration File phone_setting.vq_rtcpxr.states_sho <MAC>.cfg w_on_web.enable Matrix SPARSH VP710 User Guide...
Page 970 Settings->Status->RTP Status. You can view the voice quality data of the current call by tapping the RTP Status soft key during a call. Default Value 0-Disabled Range 1-Enabled Example Parameter- Configuration File phone_setting.vq_rtcpxr_display_sta <MAC>.cfg rt_time.enable Matrix SPARSH VP710 User Guide...
Page 971 Enables or disables the phone to display Local User on Description the touch screen. Default Value 0-Disabled 1-Enabled Range Note: It works only if the value of the parameter “phone_setting.vq_rtcpxr.states_show_on_gui.enable ” is set to 1 (Enabled). Matrix SPARSH VP710 User Guide...
Page 972 Note: It works only if the value of the parameter “phone_setting.vq_rtcpxr.states_show_on_gui.enable ” is set to 1 (Enabled). Example Parameter- Configuration File phone_setting.vq_rtcpxr_display_re <MAC>.cfg mote_codec.enable Enables or disables the phone to display Remote Codec Description on the touch screen. Default Value Matrix SPARSH VP710 User Guide...
Page 973 Enables or disables the phone to display JitteBufferMax Description on the touch screen. Default Value 0-Disabled 1-Enabled Range Note: It works only if the value of the parameter “phone_setting.vq_rtcpxr.states_show_on_gui.enable ” is set to 1 (Enabled). Example Matrix SPARSH VP710 User Guide...
Page 974 Note: It works only if the value of the parameter “phone_setting.vq_rtcpxr.states_show_on_gui.enable ” is set to 1 (Enabled). Example Parameter- Configuration File phone_setting.vq_rtcpxr_display_ro <MAC>.cfg und_trip_delay.enable Enables or disables the phone to display Description RoundTripDelay on the touch screen. Default Value Matrix SPARSH VP710 User Guide...
Page 975 Enables or disables the phone to display MOS-CQ on Description the touch screen. Default Value 0-Disabled 1-Enabled Range Note: It works only if the value of the parameter “phone_setting.vq_rtcpxr.states_show_on_gui.enable ” is set to 1 (Enabled). Example Matrix SPARSH VP710 User Guide...
Page 976 (X ranges from 1 to 16) Configures the port of the central report collector that Description accepts voice quality reports contained in SIP PUBLISH messages for account X. Default Value 5060 Range 1 to 65535 Example Matrix SPARSH VP710 User Guide...
Page 977 Only when the authentication succeeds, the IP phone will trust the server. Note: If you change this parameter, the IP phone will reboot to make the change take effect. Example Matrix SPARSH VP710 User Guide...
Page 978 Note: If you change this parameter, the IP phone will reboot to make the change take effect. Example Parameter- Configuration File static.security.dev_cert <MAC>.cfg Configures the type of the device certificates for the IP Description phone to send for TLS authentication. Default Value Matrix SPARSH VP710 User Guide...
Page 979 Configures the access URL of the server certificate the Description IP phone sends for authentication. Default Value Blank Range URL within 511 characters static.server_certificates.url = http://192.168.1.20/ ca.pem Example Note: The certificate you want to upload must be in *.pem or *.cer format. Matrix SPARSH VP710 User Guide...
Page 980 Default Value 0-Disabled Range 1-Enabled Example SRTP Parameter- Configuration File account.X.srtp_encryption <MAC>.cfg (X ranges from 1 to 16) Configures whether to use audio/video encryption Description service for account X. Default Value Matrix SPARSH VP710 User Guide...
Page 981 (e.g., sip.cfg, account.cfg, <MAC>-local.cfg) or <MAC>- contact.xml file from the server during auto provisioning, and then resolve these files and update settings onto the IP phone system. Example Parameter- Configuration File static.auto_provision.aes_key_in_file <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 982 The valid characters contain: 0 ~ 9, A ~ Z, a ~ z and the following special characters are also supported: # $ % * + , - . : = ? @ [ ] ^ _ { } ~. Matrix SPARSH VP710 User Guide...
Page 983 0 (Disabled). If the downloaded MAC-Oriented file is encrypted and the parameter “static.auto_provision.aes_key_16.mac” is left blank, the IP phone will try to encrypt/decrypt the MAC-Oriented file using the AES key configured by the parameter “static.auto_provision.aes_key_16.com”. Parameter- Configuration File static.auto_provision.encryption.con <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 984 MAC-Oriented file using the AES key configured by the parameter “static.auto_provision.aes_key_16.com”. Encrypting and Decrypting Files Parameter- Configuration File static.auto_provision.update_file_m <MAC>.cfg Enables or disables the IP phone only to download the Description encrypted files. Default Value Matrix SPARSH VP710 User Guide...
Page 985 If it is set to 1 (On), the IP phone will perform an auto provisioning process when powered on. Example Parameter- Configuration File static.auto_provision.repeat.enable <MAC>.cfg Description Triggers the repeatedly feature to on or off. Default Value Matrix SPARSH VP710 User Guide...
Page 986 If it is set to 1 (On), the IP phone will perform an auto provisioning process weekly. Example Parameter- Configuration File static.auto_provision.weekly.begin_t <MAC>.cfg Description Triggers the weekly feature to on or off. Default Value 00:00 Matrix SPARSH VP710 User Guide...
Page 987 Configures the days of the week for the IP phone to Description perform an auto provisioning process weekly. Default Value 0123456 0, 1, 2, 3, 4, 5, 6 or a combination of these digits 0-Sunday 1-Monday Range 2-Tuesday 3-Wednesday 4-Thursday 5-Friday 6-Saturday Matrix SPARSH VP710 User Guide...
Page 988 Configures the interval (in days) for the IP phone to perform an auto provisioning process. The auto Description provisioning occurs on a random day within this period based on the phone's MAC address. Default Value Range 1 to 1000 Matrix SPARSH VP710 User Guide...
Page 989 Enables or disables the IP phone to play an audio alert Description when the monitored user receives an incoming call. Default Value 0-Disabled Range 1-Enabled Example Parameter- Configuration File account.X.blf.subscribe_period <MAC>.cfg (X ranges from 1 to 16) Matrix SPARSH VP710 User Guide...
Page 990 (X ranges from 1 to 16) Enables or disables the IP phone to handle NOTIFY Description messages out of the BLF dialog for account X. Default Value 0-Disabled Range 1-Enabled Example Parameter- Configuration File linekey.X.type <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 991 The default value of the line key 1-16 is 15, and the default value of the line key 17-27 is 0. 1 to 16 1-Line 1 Range 2-Line 2 … 16-Line 16 Example linekey.2.line = 1 Parameter- Configuration File linekey.X.value <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 992 String within 99 characters Example linekey.2.value = 1008 Parameter- Configuration File linekey.X.pickup_value <MAC>.cfg Configures the pickup code for BLF feature. Description For line keys: X ranges from 1 to 27. Default Value Blank Range String within 256 characters Matrix SPARSH VP710 User Guide...
Page 993 <MAC>.cfg Enables or disables the digit map feature for the IP Description phone. Default Value 0-Disabled 1-Enabled Range Note: The value configured by the parameter “account.X.dialplan.digitmap.enable” takes precedence over that configured by this parameter Example Matrix SPARSH VP710 User Guide...
Page 994 If it is set to 0, the IP phone will not dial the entered Description number if it only a partial match exists. The value of this parameter should be greater than that configured by the parameter “dialplan.digitmap.interdigit_short_timer”. Default Value Range 0 to 255 Matrix SPARSH VP710 User Guide...
Page 995 Default Value Single configuration (configure a specific value for the Range timer letter “T” for all strings with “T” of the digit map) Matrix SPARSH VP710 User Guide...
Page 996 “account.X.dialplan.digitmap.enable” is set to 1 (Enabled). The value configured by the parameter “account.X.dialplan.digitmap.interdigit_short_timer” takes precedence over that configured by this parameter. Parameter- Configuration File dialplan.digitmap.no_match_action <MAC>.cfg Configures the behavior when an impossible digit map Description match occurs. Default Value Matrix SPARSH VP710 User Guide...
Page 997 Note: It works only if the value of the parameter “dialplan.digitmap.enable” or Range “account.X.dialplan.digitmap.enable” is set to 1 (Enabled). The value configured by the parameter “account.X.dialplan.digitmap.active.on_hook_dialing” takes precedence over that configured by this parameter. Example Matrix SPARSH VP710 User Guide...
Page 998 Note: It works only if the value of the parameter “dialplan.digitmap.enable” or Range “account.X.dialplan.digitmap.enable” is set to 1 (Enabled). The value configured by the parameter “account.X.dialplan.digitmap.apply_to.directory_dial” takes precedence over that configured by this parameter. Example Matrix SPARSH VP710 User Guide...
Page 999 1-Enabled Note: It works only if the value of the parameter Range “dialplan.digitmap.enable” or “account.X.dialplan.digitmap.enable” is set to 1 (Enabled). The value configured by the parameter “account.X.dialplan.digitmap.apply_to.press_send” takes precedence over that configured by this parameter. Matrix SPARSH VP710 User Guide...
Page 1000 TR069 Device Management Parameter- Configuration File static.managementserver.enable <MAC>.cfg Description Enables or disables the TR-069 feature. Default Value 0-Disabled Range 1-Enabled Example Parameter- Configuration File static.managementserver.username <MAC>.cfg Matrix SPARSH VP710 User Guide...
Page 1001 Configures the access URL of the ACS (Auto Description Configuration Servers). Default Value Blank Range String within 511 characters static.managementserver.url = http:// officetelprov.orangero.net:8080/ftacs-digest/ACS Example Note: IP phones also support obtaining the URL of the ACS by detecting DHCP option 43. Matrix SPARSH VP710 User Guide...
Page 1002 Example rd = acspwd Parameter- Configuration File static.managementserver.periodic_i <MAC>.cfg nform_enable Enables or disables the IP phone to periodically report Description its configuration information to the ACS (Auto Configuration Servers). Default Value Range 0-Disabled 1-Enabled Matrix SPARSH VP710 User Guide...

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