Matrix Sparsh VP110 User Manual page 353

• Ensure that the configuration is set correctly.
• Reboot the IP phone. Some configurations require a reboot to take effect.
• Ensure that the configuration is applicable to the IP phone model.
• The configuration may depend on support from a server.
What do "on code" and "off code" mean?
They are codes that the IP phone sends to the server when a certain action takes place. On code is used to
activate a feature on the server side, while off code is used to deactivate a feature on the server side.
For example, if you set the Always Forward on code to be *78 (may vary on different servers), and the target
number to be 201. When you enable Always Forward on the IP phone, the IP phone sends *78201 to the server,
and then the server will enable Always Forward feature on the server side, hence being able to get the right status
of the extension.
How to solve the IP conflict problem?
Do one of the following:
• Reset another available IP address for the IP phone.
• Check network configuration via phone user interface at the path - Menu->Settings->Advanced
Settings->Network->WAN Port->IPv4. If Static IP Client is selected, select DHCP IP Client instead.
Why the web user interface logs out automatically after inactivity of a few minutes?
It happens as the Auto-Logout Time(1~1000min) value by default is set to 5 minutes.
Do the following:
• Click Features -> General Information.
• Configure the timer value of Auto-Logout Time(1~1000min) to any desired value of your choice,
preferably a higher value if desired. However, configuring a much higher value for this timer may cause
undesired security breaches and allow access of the web user interface to non-authorized individuals if
you do not log out.
How does 'Reboot In Talking' parameter function?
This parameter is accessible from the web interface, Features -> General Information. If this parameter is
enabled and SIP NOTIFY message with reboot event is received while the IP phone is in active call, it will reboot
automatically.
If this parameter is disabled and SIP NOTIFY message with reboot event is received while the IP phone is in active
call, then the IP phone will reboot only after the call ends (that is, after it becomes idle).
If the IP phone is idle and SIP NOTIFY message with reboot event is received, then the IP phone will reboot
immediately irrespective of this parameter whether enabled or disabled.
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