Music On Hold - Matrix Sparsh VP110 User Manual

Music on Hold

Music on hold (MoH) is the business practice of playing recorded music to fill the silence that would be heard by the
party placed on hold. To use this feature, you should specify a SIP URI pointing to a MoH server account. When a
call is placed on hold, the phone will send a SIP INVITE message to the MoH server account. The MoH server
account automatically answers to the SIP INVITE messages and immediately plays audio from some source
located anywhere (LAN, Internet) to the held party.
To learn about putting a call on hold and resuming the call, refer
Procedure
Music on hold (MoH) can be configured using the configuration files or locally.
Configuration File
Local
To configure MoH server via web user interface:
• Click on Account->Advanced.
214
<MAC>.cfg
Web User Interface
"Call Hold and
Configure MoH.
For more information, refer "Appendix
D ‐ Configuration Parameters".
Configure MoH.
Navigate to:
http://<phoneIPAddress>/
servlet?p=account‐adv&q=load&acc=0
Matrix SPARSH VP110 User Guide
Resume".