Service Call - Toshiba e-STUDIO350 Service Handbook

2.1.2

Service call

Error code Classification
C010 Drive system related
service call
C040 Paper feeding system
related service call
C130
C140
C150
C160
C180
C1A0
C1B0
C260 Scanning system
related service call
C270
C280
C410 Fuser unit related ser-
vice call
C440
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Contents
Main motor abnormality: The main motor is not
rotating normally.
PFP motor abnormality: The PFP motor is not rotat-
ing normally. (the case that paper can be fed from
any drawer except the PFP)
Upper drawer tray abnormality: The upper drawer
tray motor is not rotating or the upper drawer tray is
not moving normally. (the case that paper can be
fed from any drawer except the upper drawer)
Lower drawer tray abnormality: The lower drawer
tray motor is not rotating or the lower drawer tray is
not moving normally. (the case that paper can be
fed from any drawer except the lower drawer)
PFP upper drawer tray abnormality: The PFP upper
drawer tray motor is not rotating or the PFP upper
drawer tray is not moving normally. (the case that
paper can be fed from any drawer except the PFP
upper drawer)
PFP lower drawer tray abnormality: The PFP lower
drawer tray motor is not rotating or the PFP lower
drawer tray is not moving normally. (the case that
paper can be fed from any drawer except the PFP
lower drawer)
LCF tray motor abnormality: The LCF tray motor is
not rotating or the LCF tray is not moving normally.
(the case that paper can be fed from any drawer
except the LCF)
LCF end fence motor abnormality: The LCF end
fence motor is not rotating or the LCF end fence is
not moving normally. (the case that paper can be
fed from any drawer except the LCF)
LCF transport motor abnormality: The LCF trans-
port motor is not rotating normally. (the case that
paper can be fed from any drawer except the LCF)
Peak detection error: Lighting of the exposure lamp
(white reference) is not detected when power is
turned ON.
Carriage home position sensor not turning OFF
within a specified period of time: The carriage does
not shift from its home position in a specified period
of time.
Carriage home position sensor not turning ON
within a specified period of time: The carriage does
not reach to its home position in a specified period
of time.
Thermistor or heater abnormality at power-ON:
Abnormality of service call the thermistor is
detected when power is turned ON or the tempera-
ture of the fuser roller does not rise in a specified
period of time after power is turned ON.
Heater abnormality after abnormality judgment: The
temperature of the fuser roller has exceeded the
range of control (in this case, the main switch turns
OFF automatically) or does not even reach the
range.
2 - 7
Troubleshooting
P. 5-56
P. 5-57
P. 5-58
P. 5-58
P. 5-59
P. 5-59
P. 5-60
P. 5-61
P. 5-62
P. 5-63
P. 5-64
P. 5-64
P. 5-65
P. 5-66
e-STUDIO350/352/353/450/452/453
ERROR CODE AND SELF-DIAGNOSTIC MODE
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