Toshiba e-STUDIO350 Service Handbook page 36

4) E-mail related error
(When GM-1010/3010, GM-2010, GM-1060/4060, GM-2060, GM-1061/4060, GM-2061, GM-1120/
4120, or GM-2120 is installed)
Message displayed in
Error code
the TopAccess screen
2C10 Illegal Job status
2C11 Not enough memory
2C12 Illegal Job status
2C13 Illegal Job status
2C14 Invalid parameter specified
2C15 Message size exceeded limit or max-
imum size
2C20 Illegal Job status
2C21 Illegal Job status
2C22 Illegal Job status
2C30 Failed to create directory
2C31 Failed to create file
2C32 Failed to delete file
2C33 Failed to create file
2C40 Failed to convert image file format
2C43 Encryption error. Failed to create file. Encryption error
2C44 Creating the image file was not per-
mitted.
2C60 Failed to process your Job. Insuffi-
cient disk space.
2C61 Failed to read AddressBook
2C62 Not enough memory
2C63 Invalid Domain Address
2C64 Invalid Domain Address
2C65 Failed to connect to SMTP server
2C66 Failed to connect to SMTP server
2C67 Failed to send E-Mail message
2C68 Failed to send E-Mail message
2C69 Failed to connect to SMTP server
2C6A Failed to send E-Mail message
2C6B Invalid address specified in From:
field
2C6C Invalid address specified in To: field
2C6D NIC system error
2C70 SMTP service is not available
2C71 Failed SMTP Authentication
2C72 POP Before SMTP Authentication
Failed
2C80 Failed to process received E-mail job E-mail transmission failure when pro-
2C81 Failed to process received Fax job
2CC0 Job canceled
2CC1 Power failure occurred
e-STUDIO350/352/353/450/452/453
ERROR CODE AND SELF-DIAGNOSTIC MODE
Contents
System access abnormality
Insufficient memory
Message reception error
Message transmission error
Invalid parameter
Exceeding file capacity
System management module access
abnormality
Job control module access abnor-
mality
Job control module access abnor-
mality
Directory creation failure
File creation failure
File deletion failure
File access failure
Image conversion abnormality
Encryption PDF enforced mode error
HDD full failure during processing
Address Book reading failure
Memory acquiring failure
Terminal IP address unset
Terminal mail address unset
SMTP address unset
Server time time-out error
NIC time time-out error
NIC access error
SMTP server connection error
HOST NAME error (No RFC error)
Terminal mail address error
Destination mail address error (No
RFC error)
System error
SMTP client OFF
SMTP authentication error
POP before SMTP error
cessing E-mail job received
Process failure of FAX job received
Job canceling
Power failure
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Troubleshooting
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