Toshiba e-STUDIO350 Service Handbook page 31

Error code Classification
CC80 Finisher related
service call
CC90
CCA0
CCB0
CCD0
CCE0
CCF0
CDE0
CDF0 Offset tray related ser-
vice call
CE00 Finisher related ser-
vice call
CE50 Image control related
service call
CF10 Finisher related ser-
vice call
F070 Communication
related service call
F090 Other service call
F091
F092
F100
F101
F102
F103
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Contents
Front alignment motor abnormality: Front alignment
motor is not rotating or front aligning plate is not
moving normally. [MJ-1022]
Rear alignment motor abnormality: The rear align-
ment motor is not rotating or the rear alignment
plate is not moving normally. [MJ-1101]
Upper stack tray lift motor abnormality: The upper
stack tray lift motor is not rotating or the upper stack
tray is not moving normally. [MJ-1022]
Lower stack tray lift motor abnormality: The lower
stack tray lift motor is not rotating or the lower stack
tray is not moving normally. [MJ-1022]
Rear jogging motor abnormality: The rear jogging
motor is not rotating or the rear jogging plate is not
moving normally. [MJ-1022]
Stack ejection motor abnormality: Stack ejection
motor or stack ejection roller is not rotating nor-
mally. [MJ-1023/1024]
Paper trailing edge assist motor abnormality: Paper
trailing edge assist motor is not rotating or paper
trailing edge assist is not moving normally. [MJ-
1023/1024]
Gear changing motor abnormality: Gear changing
motor is not rotating normally. [MJ-1023/1024]
Paddle motor abnormality: The paddle motor is not
rotating or the paddle is not rotating normally. [MJ-
1101]
Initialization error of the offset tray: The home posi-
tion of the separator cannot be detected when the
power is turned ON.
Communication error between finisher unit and
puncher unit: Communication error between fin-
isher controller PC board and punch controller PC
board [MJ-1023/1024 (when MJ-6004 is installed)]
[MJ-1101 (when MJ-6101 is installed)]
Temperature/humidity sensor abnormality: The out-
put value of this sensor is out of a specified range.
Undefined error code processing: If the engine of
the equipment judges that a code (command) other
than the defined error codes is sent from the fin-
isher, it regards this as a CF10 error.
[MJ-1022/1023/1024]
Communication module SRAM writing failure.
[MJ-1101]
Communication error between System-CPU and
Engine-CPU
SRAM abnormality on the SYS board
NVRAM abnormality on the SYS board
SRAM and NVRAM abnormality on the SYS board
HDD format error: HDD cannot be initialized nor-
mally.
HDD unmounted: Connection of HDD cannot be
detected.
HDD start error: HDD cannot become 'Ready' state.
HDD transfer time-out: Reading/writing cannot be
performed in the specified period of time.
2 - 11
07/06
Troubleshooting
P. 5-85
P. 5-86
P. 5-87
P. 5-87
P. 5-88
P. 5-88
P. 5-88
P. 5-89
P. 5-91
P. 5-89
P. 5-108
P. 5-90
P. 5-69
P. 5-91
P. 5-92
P. 5-92
P. 5-92
P. 5-92
P. 5-92
P. 5-92
e-STUDIO350/352/353/450/452/453
ERROR CODE AND SELF-DIAGNOSTIC MODE
2