Avaya S8700 Maintenance Manual page 258

Maintenance Object Repair Procedure
i. The attempt to swap the database between PBX and PMS failed three
times consecutively due to excessive PMS/PBX protocol violations, buffer
overflows, or PMS Link outages. The PMS Link is NOT torn down. If this
error type occurs frequently (more than once a month), advise the
customer to call the vendor of the PMS to check out the PMS device. Once
the PMS Link is successfully established, this error disappears from the
Hardware Error Log. No alarm is raised against this error.
j. The PMS Link has been busied out with the busyout pms-link command
or has been brought down with the test pms-link long command. The
PMS Link is torn down, and PMS Link maintenance will stop attempting to
reestablish the link in the case where the busyout pms-link command has
been used. When the test pms-link long command has been used, PMS
Link maintenance will continue to try to reset the link. To restore the PMS
Link after use of the busyout pms-link command, issue the release
pms-link command. To restore the PMS Link after use of the test
pms-link long command, issue the test pms-link command.
k. The PMS Link is physically established, but the protocol has not been
started by the PMS before the protocol timer expires. The PMS Link is
NOT torn down. If this error type occurs frequently (more than once a
month), advise the customer to call the vendor of the PMS to check out the
PMS device. Once the PMS Link is successfully established, this error
disappears from the Hardware Error Log. The PMS should be checked to
make sure that it will attempt to start the protocol according to the
PMS/PBX protocol specifications. No alarm is raised against this error.
l. For Error Type 2817 look for the following AUX data:
10x
20x
30x
8-954 Issue 1 May 2002
The PMS violated the application protocol. The first message after a
request to initiate a database exchange was not the start of a database
exchange. The message is processed. If this error type with this aux data
value occurs frequently (more than once a month), advise the customer to
call the vendor of the PMS to check out the PMS device. Once the PMS
Link is successfully established, this error disappears from the Hardware
Error Log.
The PMS violated the application protocol. The start of a database
exchange was received in a state in which it was not expected. The
message is ignored. If this error type with this Aux data value occurs
frequently (more than once a month), advise the customer to call the
vendor of the PMS to check out the PMS device. Once the PMS Link is
successfully established, this error disappears from the Hardware Error
Log.
The PMS violated the application protocol. The end of a database
exchange was received when no exchange was in progress. The
message is ignored. If this error type with this Aux Data value occurs
frequently (more than once a month), advise the customer to call the
vendor of the PMS to check out the PMS device. Once the PMS Link is
successfully established, this error disappears from the Hardware Error
Log. No alarm is raised against this error.
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