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S8500B
Avaya S8500B Manuals
Manuals and User Guides for Avaya S8500B. We have
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Avaya S8500B manuals available for free PDF download: Manual, Job Aids For Field Replacements, Replacing
Avaya S8500B Manual (1262 pages)
Media Servers and Gateways
Brand:
Avaya
| Category:
Server
| Size: 10 MB
Table of Contents
Table of Contents
3
Backing up Translations
26
Changing the IP600 Control Chassis to a Port Network
26
Installing TN771 Maintenance/Test Circuit Pack
26
Replacing the Processor Circuit Pack
26
Replacing the TN799C C-LAN Circuit Pack
26
Busying out Previously Busied out Trunks
27
Checking the Link Status
27
Returning Replaced Equipment
27
Testing the Installation
27
Troubleshooting the Migration
27
Upgrading Firmware
27
Verifying Circuit Pack Insertion
27
Verifying the IP Addresses
27
Changing the Ip600 Control Chassis to a Port Network/Busying out Previously Busied out Trunks
28
Chapter 1: Introduction
51
Port Network Connectivity
51
Reliability and Availability
52
Resources
54
How this Book Is Designed and Organized
56
Upgrades
63
Additional Documentation
64
Firmware Upgrades
64
Chapter 2: Upgrading Software on Media Servers
65
Upgrades that Can Affect Service
66
Common Prerequisites for All Upgrades
67
Checklist of Tasks to Perform before You Go on Site
68
Generating and Retrieving License and Authentication Files
70
License and Avaya Authentication Files
70
Caution about Platform/Pnc License Settings for the S8700-Series Media Server
71
Logins and Passwords
71
Upgrade Modules
73
Upgrading Communication Manager from 1.X to 3.1
75
Introduction
75
On an S8300 Media Server
75
Pre-Requisites
76
Pre-Upgrade Service Pack Requirements
77
Tasks Checklist
78
Upgrading Communication Manager from 2.X to 3.1
83
Introduction
83
On an S8300 Media Server
83
Prerequisites
84
Tasks
85
Upgrading Communication Manager on Avaya S8500
89
Media Server or S8500 ESS Using Maintenance Web Interface
89
Prerequisites
90
The Need to Restore IP Telephone Files
90
Busying out Previously Busied out Trunks
115
Enabling Scheduled Maintenance with SAT
115
Post-Upgrade Tasks
115
Restoring the 4600-Series IP Telephone Configuration File, if any (Main Server Only)
115
Backing up Recovery System Files
116
Checking for Translation Corruption
116
Resolving Alarms
116
Releasing Alarm Suppression (Optional)
117
Starting Call Processing on the Lsps and Esss, if any (Main Server Only)
117
Logging off All Administration Applications
118
Registering Avaya Communication Manager
118
Media Server from R2.X/R3.0 to R3.1 or from R3.1 to R3.1.X Using the Upgrade Tool
119
Upgrading Communication Manager on Avaya S8500
119
About Use of the Upgrade Tool
120
Prerequisites
121
SAMP Card Boot Timeout if Upgrading with Remastering Program
121
Which Devices the Upgrade Tool Can Upgrade
121
Overview of the Upgrade Process
122
Preupgrade Service Pack for Upgrades Starting from R2.X Only
122
TN2312AP/BP IPSI Circuit Pack Upgrades
122
The Need to Restore IP Phone Files
124
Upgrade Tasks
124
Connecting to the Media Server
126
Preupgrade Tasks
126
Starting a SAT Session
126
Upgrading the SAMP Firmware (S8500B Only)
126
Checking Link Status with SAT (Main Server Only)
127
Checking Synchronization with the SAT (Main Server Only)
127
Recording All Busyouts
127
Checking for Translation Corruption
128
Disabling Scheduled Maintenance with the SAT (Main Server Only)
128
Saving a Copy of the 4600-Series Telephone Configuration File, if any (Main Server Only)
128
Accessing the Media Server Maintenance Web Interface
129
Copying the Service Pack Files to the Media Server, Only if Starting from R2.X
129
Installing the Preupgrade Software Service Pack Only if Starting from R2
130
Copying Files to the Media Server
131
Resolving Alarms
131
Backing up Recovery System Files
132
Suppressing Alarming
132
Verifying the Backup
132
Inserting the Communication Manager CD-ROM into the Media Server
133
Copying Communication Manager to the Media Server
134
Removing the CD-ROM from the CD-ROM Drive
135
Upgrade Tasks
135
Starting the Upgrade Tool
136
Installing Avaya Authentication Files (if Required)
137
Verifying Software Operation
137
Checking System Status
138
Setting the Processor Ethernet
138
Copying IP Telephone Firmware to the Media Server, if Necessary (Main Server Only)
139
Post-Upgrade Tasks
139
Restoring the 4600-Series IP Telephone Configuration File, if any (Main Server Only)
139
Busying out Previously Busied out Trunks
140
Checking for Translation Corruption
140
Enabling Scheduled Maintenance with SAT
140
Resolving Alarms
140
Backing up Recovery System Files
141
Logging off All Administration Applications
141
Releasing Alarm Suppression (Optional)
141
Postrequisites
142
Registering Avaya Communication Manager
142
Upgrading the G150 Media Gateways, if Used
142
Media Server from R1.X to R3.1
143
Upgrading Communication Manager on Avaya S8700
143
Prerequisites
144
Preupgrade Service Pack
144
TN2312AP/BP IPSI Circuit Pack Upgrades
144
Upgrade of Lsps and Media Gateways, if Being Used
145
Upgrade Tasks
147
Upgrading Firmware on Media Gateways and Media Modules
147
Connecting to the Active Media Server
151
Preupgrade Tasks
151
Stopping Call Processing on the Lsps or Esss if Being Used (Main Server Only)
151
Checking Link Status with SAT (Main Server Only)
152
Starting a SAT Session
152
Checking Synchronization with the SAT (Main Server Only)
153
Disabling Scheduled Maintenance with the SAT (Main Server Only)
153
Recording All Busyouts
153
Accessing the Media Server Maintenance Web Interface
154
Busying out MMI Circuit Packs with SAT for a Duplicated Control Network Only (Main Server Only)
154
Checking for Translation Corruption
154
Backing up Recovery System Files on the Active Server
155
Resolving Alarms
155
Disconnecting from the Active Media Server
156
Suppressing Alarming
156
Verifying the Backup
156
Accessing the Media Server Maintenance Web Interface
157
Clearing the ARP Cache on the Laptop Computer
157
Connecting to the Standby Media Server
157
Backing up Files on the Standby Media Server
158
Copying Preupgrade Service Pack(S) to the Standby Media Server
158
Verifying the Backup
158
Suppressing Alarming
159
Upgrade Tasks (First Media Server)
159
Busying out the Standby Media Server
159
Checking the Software Release on the Standby Media Server
160
Installing the Preupgrade Service Pack
160
Backing up the System Files with Linux Migration-Backup
161
Verifying Connectivity to Customer Network Server
161
Setting Telnet Parameters
163
Erasing the MBR on the Media Server
164
Inserting the Communication Manager CD-ROM into the Media Server
164
Rebooting the Standby Media Server
165
Verifying Reboot Progress
165
Installing Communication Manager
166
Accessing the Media Server Maintenance Web Interface
167
Copying Files to the Media Server
168
Verifying Software Operation
168
Configuring the Network Parameters (Optional)
169
Selecting Media Server Type
169
Installing Postupgrade Service Pack, if Any, on Media Server
171
Verifying Connectivity to the Network Server (Optional)
171
Verifying Installation of the Service Pack
172
Restoring the Linux Migration Backup Files
173
Verifying Date and Time
174
Checking System Status
175
Interchanging the Media Servers
175
Releasing the Standby Media Server
175
Verifying Software Operation
175
Installing the New License and Avaya Authentication Files on Newly Active Media Server
176
Disconnecting from the Active Media Server
177
Upgrade Tasks (Second Media Server)
177
Busying out the Standby Media Server
177
Connecting to the Standby Media Server
177
Copying Preupgrade Service Pack(S) to the Standby Media Server
177
Installing the Preupgrade Service Pack
178
Verifying Software Operation
178
Backing up the System Files Using Linux Migration-Backup
179
Verifying Connectivity to Customer Network Server (Optional)
179
Erasing the MBR on the Standby Media Server
181
Inserting the Communication Manager CD-ROM into the Media Server
182
Rebooting the Standby Media Server
182
Verifying Reboot Progress
182
Installing Communication Manager
183
Accessing the Media Server Maintenance Web Interface
184
Copying Files to the Media Server
185
Selecting Media Server Type
185
Verifying Software Operation
185
Configuring the Network Parameters (Optional)
186
Installing Postupgrade Service Pack, if Any, on Media Server
188
Verifying Connectivity from the Network Server
188
Verifying Connectivity to the Network Server (Optional)
188
Verifying Service Pack Installation
189
Restoring the Linux Migration Backup Files
190
Verifying Date and Time
191
Verifying Software Operation
191
Checking System Status
192
Disconnecting from the Standby Media Server
192
Releasing the Standby Media Server
192
Checking for Translation Corruption
212
Accessing the Media Server Maintenance Web Interface
213
Saving a Copy of the 4600-Series Telephone Configuration File, if any (Main Server Only)
213
Backing up Recovery System Files
214
Copying Files to the Media Server
214
Resolving Alarms
214
Suppressing Alarming
215
Verifying the Backup
215
Clearing the ARP Cache on the Laptop Computer
216
Connecting to the Standby Media Server
216
Disconnecting from the Active Media Server
216
Accessing the Media Server Maintenance Web Interface
217
Copying Files to the Media Server
217
Backing up Files on the Standby Media Server
218
Suppressing Alarming
218
Verifying the Backup
218
Tasks to Preserve Connections When Starting from R3.0.1 Only (Main Server Only)
219
Accessing the Media Server Maintenance Web Interface
219
Connecting to the Active Media Server
219
Disconnecting from the Standby Media Server
219
Selecting the Preupgrade Step to Preserve Calls
220
Disconnecting from the Active Media Server
221
Upgrade Tasks for the First Media Server
221
Busying out the Standby Media Server
221
Checking the Software Release on the Media Server, if Starting from R2.X Only
221
Connecting to the Standby Media Server
221
Activating the Preupgrade Service Pack on the Media Server (R2.X Only)
222
Copying Communication Manager to the Media Server
223
Inserting the Communication Manager CD-ROM into the Media Server
223
Installing Communication Manager on the Media Server
225
Rebooting the Media Server
227
Verifying Reboot Progress
228
Checking System Status
229
Making the Upgrade Permanent on the Media Server
229
Verifying Software Operation
229
Installing Postupgrade Service Pack, if Any, on Media Server
230
Releasing the Standby Media Server
230
Interchanging the Media Servers
231
Disconnecting from the Newly Active Media Server
232
Installing the New License and Avaya Authentication Files on Newly Active Media Server
232
Upgrade Tasks for the New Standby Media Server (Second Server)
233
Accessing the Media Server Maintenance Web Interface
233
Busying out the Standby Media Server
233
Connecting to the Standby Media Server
233
Activating the Preupgrade Service Pack on the Media Server (R2.X Only)
234
Checking the Software Release on the Media Server (R2.X Only)
234
Copying Communication Manager to the Media Server
235
Inserting the Communication Manager CD-ROM into the Media Server
235
Installing Communication Manager on the Media Server
236
Rebooting the Media Server
239
Verifying Reboot Progress
240
Checking System Status
241
Making the Upgrade Permanent on the Media Server
241
Verifying Software Operation
241
Installing Postupgrade Service Pack, if Any, on Media Server
242
Releasing the Standby Media Server
242
Connecting to the Active Media Server
243
Copying IP Telephone Firmware to the Media Server, if Necessary (Main Server Only)
243
Disconnecting from the Standby Media Server
243
Verifying the Operation of the Media Servers
243
Post-Upgrade Tasks
244
Restoring the 4600-Series IP Telephone Configuration File, if any (Main Server Only)
244
Busying out Previously Busied out Trunks
245
Checking for Translation Corruption with SAT (Main Server Only)
245
Enabling Scheduled Maintenance with SAT
245
Releasing MMI Circuit Packs in Duplicated Control Network Using SAT, (Main Server Only)
245
Backing up Translations
246
Resolving Alarms
246
Connecting to the Standby Media Server
247
Disconnecting from the Active Media Server
247
Logging off All Administration Applications on the Active Media Server
247
Releasing Alarm Suppression (Optional)
247
Backing up Files on the Standby Media Server
248
Releasing Alarm Suppression (Optional)
248
Starting Call Processing on the Lsps and Esss, if any (Main Server Only)
248
Logging off All Administration Applications
249
Registering Avaya Communication Manager
249
Using the Upgrade Tool to Upgrade Communication Manager on Avaya S8700-Series Media Server
251
About Use of the Upgrade Tool
252
Upgrade Using the Upgrade Tool
253
The Need to Restore IP Telephone Files
255
Prerequisites
255
Preupgrade Service Pack for Upgrades Starting from R2.X Only
255
TN2312AP/BP IPSI Circuit Pack Upgrades
255
Overview of the Upgrade Process
256
Upgrade Tasks
257
Current Configuration Tasks
259
Connecting to the Active Media Server
259
Starting a SAT Session
259
Checking Link Status with SAT (Main Server Only)
260
Checking Synchronization with the SAT (Main Server Only)
260
Recording All Busyouts Using SAT
260
Busying out MMI Circuit Packs with SAT for a Duplicated Control Network Only (Main Server Only)
261
Disabling Scheduled Maintenance with the SAT (Main Server Only)
261
Checking for Translation Corruption with SAT (Main Server Only)
262
Saving a Copy of the 4600-Series Telephone Configuration File, if any (Main Server Only)
262
Accessing the Media Server Maintenance Web Interface
263
Backing up Recovery System Files on the Active Server
263
Resolving Alarms
263
Suppressing Alarming
264
Verifying the Backup
264
Accessing the Media Server Maintenance Web Interface
265
Backing up Files on the Standby Media Server
265
Connecting to the Standby Media Server
265
Disconnecting from the Active Media Server
265
Disconnecting from the Standby Media Server
266
Suppressing Alarming
266
Verifying the Backup
266
Accessing the Media Server Maintenance Web Interface
267
Connecting to the Active Media Server
267
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Avaya S8500B Job Aids For Field Replacements (186 pages)
Brand:
Avaya
| Category:
Server
| Size: 2 MB
Table of Contents
Table of Contents
3
Issue 4 January 2008
7
Job Aid: Replacing the Avaya S8500/B/C Server
9
Required Equipment
9
Pre-Site Tasks
10
Initial On-Site Tasks
11
Replacing the S8500/B/C Server
13
Hard Drive
16
Using the Blank Hard Drive
16
Re-Using the Original Hard Drive
21
Replacing the S8500 Server
22
Powering down and Disconnecting the S8500 Server
23
Removing the S8500 Server from the Rack
23
Removing the Cover of the S8500 Server
23
Reusing the S8500 Server's Hard Drive
24
Reusing the Remote Supervisor Adapter
27
Reusing the Optional Network Interface Card (S8500)
30
Replacing the Cover on the Replacement S8500 Server
32
Installing the Replacement S8500 Server in the Rack
32
Checking for Network Activity on the S8500
32
Confirming the Original Ethernet Configuration (S8500)
33
Preparing the Failed Server for Shipment
33
Expanded Procedures
34
Enable RAM Disk
41
Replacing the S8500B Server
43
Powering down and Disconnecting the S8500B Server
43
Removing the S8500B Server from the Rack
44
Removing the Cover of the S8500B Server
44
Reusing the Hard Drive (S8500B)
45
Reusing the SAMP (S8500B)
47
Reusing the Optional Network Interface Card (S8500B)
49
Replacing the Cover on the Replacement S8500B Server
51
Installing the Replacement S8500B Server in the Rack
51
Powering up the S8500B Server
52
Checking Network Activity on the S8500B Server
52
Preparing the Failed Server for Shipment
53
Installing Communication Manager on the S8500B Server
53
Installing Service Pack Files on the S8500B Server
55
Disable RAM Disk
55
Restoring the System Files (S8500B)
56
Enable RAM Disk
58
Verifying the S8500B Server Configuration
58
Replacing the S8500C Server
59
Powering down and Disconnecting the S8500C Server
59
Removing the S8500C Server from the Rack
60
Removing the Cover of the S8500C Server
60
Reusing the Hard Drive (S8500C)
61
Reusing the SAMP (S8500C)
64
Reusing the Dual NIC (S8500C)
66
Replacing the Cover on the Replacement S8500C Server
67
Installing the Replacement S8500C Server in the Rack
68
Powering up the S8500C Server
68
Checking Network Activity on the S8500C Server
68
Preparing the Failed S8500C Server for Shipment
69
Installing the Software on the S8500C Server
70
Installing Service Pack Files on the S8500C Server
71
Disable RAM Disk
73
Restoring the System Files (S8500C)
73
Enable RAM Disk
75
Verifying the S8500C Server Configuration
75
Avaya S8500 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
77
Job Aid: Replacing the Hard Drive on the Avaya S8500 Server
77
Required Equipment
77
Pre-Site Tasks
78
Hard Drive Considerations
79
Tasks to Replace the Hard Drive
79
Final Tasks
80
Replacing the Hard Drive in the S8500 Server
85
Replacing the Hard Drive in the S8500C Server
85
Replacing the Hard Drive in the S8500B Server
87
Replacing the Hard Drive in the S8500 Server
88
Expanded Procedures
91
Installing Communication Manager
92
Installing Post-Upgrade Patch Files
93
Enable RAM Disk
95
Restoring the System Files
96
Verifying the Server Configuration
98
Job Aid: Replacing the SAMP on the Avaya S8500 Series Server
99
Replacing the SAMP on the Avaya S8500C Server
99
Powering down the S8500C Server
100
Removing the S8500C Server from the Rack
100
Removing the Cover of the S8500C Server
100
Removing and Replacing the SAMP Card in the S8500C Server
101
Replacing the Cover of the S8500C Server
103
Reconnecting the Cables to the S8500C Server
103
Powering up the S8500C Server
104
Reconfiguring the SAMP Card on the S8500C Server
104
S8500C Server Connections
105
S8500C Services Access and Logins
110
Replacing the SAMP on the Avaya S8500B Server
114
Powering down the S8500B Server
114
Removing the S8500B Server from the Rack
115
Removing the Cover of the S8500B Server
115
Removing and Replacing the SAMP Card on the S8500B Server
116
Replacing the Cover of the S8500B Server
118
Reconnecting Cables on the S8500B Server
119
Powering up the S8500B Server
119
Reconfiguring the SAMP Card on the S8500B Server
120
S8500B Server Connections
121
S8500B Services Access and Logins
129
Job Aid: Replacing the SAMP Power Supply
135
Replacing the SAMP Power Supply on the S8500C Server
135
Removing the Old SAMP Power Supply from the S8500C
135
Replacing the SAMP Power Supply from the S8500C
136
Replacing the SAMP Power Supply on the S8500B Server
136
Removing the Old Power Supply from the S8500B
136
Replacing the Power Supply from the S8500B
137
Job Aid: Replacing the Avaya S8500 Dual Network Interface
139
Check Ethernet Interface Settings
140
Backing up the Server
141
Powering down the Server
142
Removing the Cover of the Server
142
Removing the Fan Unit (S8500 Only)
146
Removing the Old Network Interface Card
146
Installing the New Network Interface Card
146
Installing the New Network Interface Card in the S8500C Server
147
Installing the New Network Interface Card in the S8500B Server
148
Installing the New Network Interface Card in the S8500 Server
149
Replacing the Fan Unit (S8500 Only)
151
Replacing the Cover and Cabling
151
Powering up the Server
151
Checking LED Activity on the Dual Network Interface Card
152
Configuring the NIC
154
Ethernet Interface Mapping
155
Release 3.1 Ethernet Configurations
156
Release 3.0 Ethernet Configurations
156
Release 2.2 Ethernet Configurations
157
Testing Connectivity to Customer's Network
159
Job Aid: Replacing the USB Modem
161
Removing the Old Modem
161
Replacing the Modem
161
Job Aid: Replacing the IP Server Interface
163
Removing the IPSI Circuit Pack
163
Replacing the IPSI Circuit Pack
164
Re-Assigning a Static IP Address on the IPSI Circuit Pack
164
Assigning DHCP Addressing
165
Job Aid: Replacing the S8500 Compact Flash Reader and Card
167
Required Equipment
167
Remove the Defective Card Drive
167
Replace the Card Drive
167
Replace the Compact Flash Card
168
Job Aid: Replacing the Remote Supervisor Adapter (RSA)
169
Backing up the RSA
170
Backing up the Server
173
Powering down the Server and RSA
176
Removing the Cover of the Server
177
Replacing the Ribbon Cable
178
Removing the Adapter Support Bracket and Riser Connector
178
Installing the New RSA Card
180
Replacing the Cover of the Server
180
Connecting the Cables to the RSA
181
Powering up the Server
181
Restoring the RSA Configuration
181
Upgrading the RSA Firmware
183
Checking the RSA Installation
185
Restoring the RSA Defaults
186
Avaya S8500B Manual (146 pages)
Job Aids for Field Replacements
Brand:
Avaya
| Category:
Server
| Size: 1 MB
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Avaya S8500B Manual (22 pages)
Media Server
Brand:
Avaya
| Category:
Server
| Size: 0 MB
Table of Contents
Reconnecting Cables
7
Powering up the Media Server
7
Testing the Network Connections
8
Front Panel Connections
10
Rear Panel Connections
11
SAMP Connections
14
Modem Connections
16
Avaya S8500B Replacing (14 pages)
Brand:
Avaya
| Category:
Server
| Size: 0 MB
Table of Contents
Removing the Fan Unit
5
Replacing the Fan Unit
8
Powering up the Server
9
Configuring the NIC
10
Testing Connectivity to Customer's Network
11
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