Avaya S8700 Series Installing And Configuring
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Avaya S8700 Series Installing And Configuring

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Download this manual See also: Maintenance Manual, Instruction and Installation Manual
Installing and Configuring the
Avaya S8700-Series Media Server
Release 4.0
03-300145
Release 4.0
February 2007
Issue 6

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  • Page 1 Installing and Configuring the Avaya S8700-Series Media Server Release 4.0 03-300145 Release 4.0 February 2007 Issue 6...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...

  • Page 3: Table Of Contents

    Configuring Telnet for Windows 2000 and Windows XP ....Installing Avaya Communication Manager .....
  • Page 4 Creating a super-user login ......About the Avaya Installation Wizard ......
  • Page 5 Additional media server LED information ..... . Avaya C360 Ethernet switch LEDs ......
  • Page 6 Troubleshooting the installation of the license file and the Avaya authentication file ......

  • Page 7: Chapter 1: Introduction

    S8700-series media server and the associated components in a fiber-connected (fiber-PNC) or an IP-connected (IP-PNC) port network configuration. To configure the media server, use the Avaya Installation Wizard. To configure gateways and other hardware components, use the following two administration interfaces: The Maintenance Web Interface ●...

  • Page 8: How To Use Avaya Installation Documents

    How to use Avaya installation documents Use this document as a guide to install and configure Avaya media servers. For information about a particular task, use the index or the table of contents to locate the page on which the information is described.

  • Page 9: Pre-Installation Requirements

    Compare the list of items that were ordered to the contents of the boxes to verify that you have all the equipment. Your project manager can give you an inventory list. Do not rely on the packing slips inside the boxes for the correct information. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 10: Ensuring That The Preinstallation Tasks Are Complete

    4 x 43 x 37 11/5 UPS: 700 VA 3.5 x 17 x 19 9 x 43 x 48 34/15 1500 VA 3.5 x 17 x 24 9 x 43 x 61 50/23 Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 11 Maximum weight: 60 lb (27 kg) Integrated functions 2 10/100/1000BaseT Ethernet connectors Serial connector iLO connector (unused) Keyboard connector Mouse connector USB connectors: S8710: 2 S8720: 3 Video connector VHDCI SCSI connector Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 12: About Media Server Port Connections

    The network cable connections depend on the type of memory duplication and the type of control network. All cables are CAT5 or better patch cables except for the fiber cable that interconnects the DAL1 or DAL2 cards for hardware duplication. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 13 4. Eth4 — To the customer LAN if the control networks are dedicated 5. Fiber duplication cable Note: These are typical Ethernet port assignments. The customer might specify Note: different assignments for Eth0, Eth2, Eth3, and Eth4. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 14 4. Eth4 — To the corporate LAN if the control networks are dedicated. Note: These are typical Ethernet port assignments. The customer might specify Note: different assignments for Eth2, Eth3, and Eth4. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 15: About Modem Connections

    2. Use the modular telephone cord that is supplied with the modem to connect one RJ11 jack to each media server. 3. Connect each modem, using the USB cable, to the media server at each location. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 16: Modem Options

    You set the modem options when you configure the media server. You do not set options on the modems themselves. About media gateways In a new installation, the S8700-series media servers work with only the Avaya G650 Media Gateway. In a migration, the S8700-series media servers work with Avaya MCC1 and SCC1 Media Gateways in a fiber-PNC configuration and G600 or CMC1 Media Gateways in an IP-PNC configuration.

  • Page 17: About Software Duplication

    SSH provides secure encrypted communications between two untrusted hosts over an insecure network. Avaya strongly recommends that you use SSH instead of Telnet for most interactive connections to the Avaya media servers and other devices on a customer network.
  • Page 18 You cannot use SSH with the G700. From within the Linux command line of a Important: media server, you can use SSH to access the G250 and the G350, but you must use Telnet to access the G700. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 19: Chapter 2: Snmp Configuration

    After you install and connect the control network equipment, you must configure the SNMP modules in each Avaya-supplied UPS to send alarms or traps to the media servers. This process requires that you also configure the SNMP subagent in the Avaya-supplied Ethernet switch.

  • Page 20: Default Ups Ip Addresses For S8700-Series Media Servers

    1 must be plugged into UPS1, and UPS1 must be configured to report SNMP traps to the actual IP address, and not the active server address, of media server 1. The same requirements apply to media server 2 and UPS2. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 21: Prerequisites For Configuring The Snmp Module

    SECURITY ALERT: values of Public and Private, respectively. These community name strings function as passwords for their respective SNMP operation. Avaya recommends that you change these community name strings to something other than the default values. If you leave the defaults in place, a serious security issue can result.

  • Page 22: Administering The Snmp Modules

    Avaya Ethernet switch. Setting selected traps (alarming) The default is to set all traps, which can result in large log entries. To avoid this problem, Avaya recommends that you set only the following traps: UPS on Battery—Indicates an AC power failure. Based on the level of battery reserve, a ●...

  • Page 23: Configuring The Snmp Subagent In The Avaya Ethernet Switch (If Used)

    The community string (get, set, trap) ● The brand, the model, or the firmware load of the Ethernet switch that Avaya supplies can change without notice. For this reason, this document does not provide specific instructions on how to connect to and configure the SNMP subagent. For more information, see the documentation that comes with the Ethernet switch.

  • Page 24: Preparing To Configure The Ethernet Switch

    The communication protocol on your computer has the following port settings so that you ● can use your terminal emulation program: - 9600 baud - No parity - 8 data bits - 1 stop bit - No flow control Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 25: Configuring The Ethernet Switch

    Note: 1. Connect the RS-232 serial port of your Services laptop computer to the port labeled Console on the front of Ethernet switch 1 (CNA). Use the flat cable supplied with the Avaya Ethernet switch. 2. Open a VT-100 terminal emulation session on your computer.
  • Page 26 9. Use the command set spantree version rapid-spanning-tree to set the spanning tree version to rapid-spanning-tree. Do not use the default. Note: This command is available on Avaya Ethernet switches with firmware version 4.0 Note: or later. To use this command, you must update the firmware to this version, if necessary.

  • Page 27: Chapter 3: Communication Manager Installation

    A new media server comes with a blank hard disk drive. Use the bootable software distribution CD-ROM to install the Linux operating system and Avaya Communication Manager. On a duplicated system, install the software from the CD onto the hard drive of each media server.

  • Page 28: Applying Power To The Media Server

    1. Connect the AC power cord to media server 1 and to UPS 1. 2. Press the Power button on the front of the media server. Immediately place the Avaya Communication Manager CD-ROM into the CD-ROM drive on the media server.

  • Page 29: Installing Avaya Communication Manager

    5. You must remove the CD-ROM from the drive at this time. When the media server is ready to reboot, the drawer of the CD-ROM drive opens. The reboot can take up to 3 minutes. The Telnet session drops automatically when the reboot starts. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 30 Chapter 3: Communication Manager installation Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 31: Chapter 4: Media Server Configuration

    Chapter 4: Media server configuration After you install the Communication Manager software, you must use the Avaya Installation Wizard to configure the media server. This section covers the following tasks: Copying files to the media server on page 32 ●...

  • Page 32: Opening The Maintenance Web Interface

    3. Select Add Login, and click Submit. 4. Type susers in the login group field. 5. Type prof18 in the additional groups field. prof18 is the code for the customer superuser. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 33: About The Avaya Installation Wizard

    Type the information manually with the completed EPW as a guide. The Installation Wizard ● prompts you to enter the configuration data for each step in the Configure Server section. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 34: Running The Avaya Installation Wizard

    4. Verify that the ping was successful. 5. If DNS is administered, type ping servername and press Enter, where servername is the host name of the media server. 6. Verify that the ping was successful. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 35: Configuring The Modem

    If the main servers are configured as S8720 in XL configuration, ESSs and LSPs Note: also must be configured to be compatible with the main S8720 in XL configuration. 1. From the Maintenance Web Interface, under Server Configuration, click Configure Server. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 36 Configure Memory (if a main server) ● Configure ESS (if an ESS server) ● 5. Select either Standard or Extra Large. 6. Click Change to change values. 7. Click Close Window. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 37: Enabling Firewall Settings

    Enabling firewall settings Enabling firewall settings For the media server to receive SNMP traps from the UPS and the Avaya Ethernet switch, you must enable the snmptrap,162/udp port. The default is disabled. 1. From the Maintenance Web Interface, under Security, click Firewall.

  • Page 38: Configuring The Nic

    Note: already enabled, you do not need to disable it. When the Avaya Installation Wizard prompts you for information about the network time servers, enter the DNS name or the IP address for the primary network time server and the secondary and the tertiary time servers if any.

  • Page 39: Disconnecting From The Media Server

    Use the same procedures that you used to configure the first media server. Repeat Clearing the ARP cache on the laptop on page 27 through Disconnecting from the media server on page 39 for the second media server. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 40 Chapter 4: Media server configuration Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 41: Chapter 5: Ip Interface Translations

    For Communication Manager terminal emulation, use a program such as Avaya Native Configuration Manager, Avaya Terminal Emulation, or HyperTerminal. You also can use Avaya Site Administration to issue SAT commands. To administer some of the features in the latest release of Avaya Communication Manager, you must use the latest version of Avaya Site Administration.

  • Page 42: Adding Media Gateways

    Number of Portnetworks: 1 Survivable Remote EPN? n Location: 1 IP Network Region:1 Cabinet Holdover: A-carrier-only Room: Floor: Building: CARRIER DESCRIPTION Carrier Carrier Type Number not-used not-used not-used G650-port G650-port Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 43: Enabling The Ipsi

    4. Set the Switch Identifier field to the switch ID letter. Acceptable switch ID letters are A through J. A is the default setting. 5. Set the IPSI Control of Port Networks field to enabled. 6. Press Enter to save the changes. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 44: Adding The Ipsi To The System

    Enable QoS? n Primary IPSI QoS Parameters ------------ -------------- Call Control 802.1p: 6 Location: 1A01 Host: 172.22.22.174 Call Control DiffServ: 46 DHCP ID: ipsi-A01a 3. Set the IP Control field to y. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 45: Enabling Ipsi Duplication (Duplicated Control Network Only)

    3. Submit the screen to save the changes. 4. Repeat this procedure for each IPSI. Saving translations To save the translations to the hard disk drive, at the SAT, type save translation and press Enter. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 46 Chapter 5: IP interface translations Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 47: Chapter 6: Ip Interface Configuration

    Statically with static IP addressing, if the control network is nondedicated (public) through ● the customer network. Dynamically with dynamic host configuration protocol (DHCP), if the control network is ● dedicated (private). Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 48: Programming The Ipsi For Static Addressing

    Note: To program DHCP addressing, you must complete certain sequences within a Note: predetermined time-out interval. Avaya recommends that you read the following procedure completely before you start so that you are familiar with these sequences in advance. Perform one of the following tasks depending on whether you use static or dynamic addressing:...
  • Page 49 1. On your laptop computer, click Start > Run to open the Run dialog box. 2. Type command and click OK to open a MS-DOS Command Line window. 3. Clear the Address Resolution Protocol (ARP) cache in the laptop. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 50 10. Log back in to the IPSI using SSH. 11. Type show control interface and press Enter. The system displays IP address, subnet mask, and default gateway information. Verify that the proper information was entered. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 51: Setting The Vlan And Diffserv Parameters

    The reset terminates the administration session and automatically logs you out. 6. Log in again and use the show qos command to ensure that the parameter settings are correct. 7. Disconnect the laptop from the IPSIfaceplate. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 52 Clear the ARP cache on the laptop before connecting to another IPSI. If you do Note: not clear the cache, the laptop appears to stop and does not connect to the next IPSI. 9. Repeat this procedure for each IPSI circuit pack. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 53: Programming The Ipsi For Dhcp Addressing

    Note: For the following step, do not use a graphite pencil. Note: 2. Insert a pen, golf tee, or similar object into the recessed push button switch. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 54 5. While the second digit is flashing, press the button until the correct units digit, 0 through 9, for the cabinet number shows on the display. When the correct digit shows, stop. The digit flashes for about 5 seconds, then stops. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 55: Verifying Connectivity To The Media Server

    2. Under Diagnostics, click Ping and select Other server(s), All IPSIs, UPS(s), Ethernet switches to verify connectivity to these units. 3. Click Execute Ping. 4. Verify that all endpoints respond correctly. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 56: Verifying That The Ipsis Are Translated

    3. Verify the firmware release for each IPSI. 4. If an upgrade is required, follow the procedures in Firmware Download Procedures at the Download Center on the Avaya Support web site. Enabling control of the IPSIs 1. Ensure that the IPSIs have the same, current firmware.

  • Page 57: Verifying The License Status

    Verifying the license status Verifying the license status On the Maintenance Web Interface, under Security, click License File and verify that the license mode is now normal. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 58: Installing And Configuring The Avaya S8700-Series Media Server February

    Chapter 6: IP interface configuration Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 59: Chapter 7: Postinstallation Administration

    3. To verify the location of the IPSI circuit packs,type list ipserver-interface and press Enter. For more information, see your planning documents and check the administration status on the following items: ● list station ● list trunk-group ● list hunt-group Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 60: Setting Rules For Daylight Savings Time

    Locations screen or the Date and Time screens. 3. When you finish, submit the screen to save the changes. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 61: Setting Locations (If Necessary)

    2. In the ARS Prefix 1 Required for 10-Digit NANP Calls? field, type y. 3. Type the information in the various fields for each media gateway. In the Name field for location 1, type Main. 4. Submit the screen to save the changes. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 62: Verifying The Date And The Time

    You can resolve alarms on the active media server only. 2. Select the server alarms to clear and click Clear. 3. Using SAT commands or other standard troubleshooting procedures, to resolve any major alarms. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 63: Enabling And Disabling The Ethernet Switch Ports

    Enabling and disabling the Ethernet switch ports Enabling and disabling the Ethernet switch ports You might want to disable unused ports on the Avaya Ethernet switch, if used. 1. To select an Ethernet switch to administer, under Security, click Ethernet Switch Ports.
  • Page 64 2. Select the switch you want to administer and click Submit. 3. Locate the ports that you want to disable and select Disable in that row. 4. Click Submit Changes. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 65: Backing Up Files To The Compact Flash Media

    Backing up files to the compact flash media Backing up files to the compact flash media Note: Avaya requires the use of industrial grade compact flash media. For more Note: information, see Hardware Description and Reference for Avaya Communication Manager (555-245-207).

  • Page 66: Enabling Alarms To Inads By Way Of The Snmp Module

    - https must be enabled to access the Maintenance Web Interface - def-sat must be enabled to access the SAT commands - 162/udp must be enabled to receive SNMP traps from the UPS and the Avaya Ethernet switch Installing and Configuring the Avaya S8700-Series Media Server...

  • Page 67: Chapter 8: Installation Verification

    With duplicated media servers, use the active media server. Note: 1. On a SAT command line, type test license and press Enter. 2. Verify that the Test Results screen shows PASS in the Results column. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 68: S8710 And S8720 Leds

    - Amber: power to the chassis is on but the server is off - Green: power is on and the system is running To turn off the power, press and hold the Power button for several seconds. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 69: Additional Media Server Led Information

    8. Power supply (green) Additional media server LED information For more information on media server LEDs, see Maintenance Procedures for Avaya Communication Manager, Media Gateways and Servers, 03-300432. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 70: Avaya C360 Ethernet Switch Leds

    LEDs are selectable with a set of two left/right buttons. The port LEDs display the status of the selected function for each port. For more information about the on/off and blinking states of the LEDs, see the documentation for the Ethernet switch. System and port function LEDs on C360 Avaya Ethernet switches LED Name Description System LEDs...

  • Page 71: Ups Leds

    Figure notes: 1. Normal mode indicator 5. Off button 2. Battery mode indicator 6. On button 3. Bypass mode indicator 7. Bar graph indicators 4. Test/Alarm reset button 8. Alarm indicators Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 72: Tn2312Bp Ipsi Leds

    For a static address, the display shows (Figure 9: IPSI LED display for a static IP address on page 74) I P. - Connectivity Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 73 7. Network control RJ45 connector 3. Amber LED 8. Four-character LED display 4. Yellow LED (tone clock status) 9. Pushbutton switch 5. Emergency transfer LED 10. Slot for the maintenance cable Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 74 Chapter 8: Installation verification Figure 9: IPSI LED display for a static IP address Figure notes: 1. The IPSI has a static IP 2. The IPSI has connectivity and an IP address. address. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 75 Figure 10: IPSI LED display indicating connectivity status for a DHCP IP address Connectivity status The IPSI is connected to a media server. The IPSI has an IP address. The Services laptop computer is connected to the IPSI services port. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 76 Chapter 8: Installation verification Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 77: Appendix A: Media Server Access

    SSH access, how to log on to the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: Services personnel only. In this version, some values shown in the procedure below are pre-selected.
  • Page 78 Appendix A: Media server access Note: Many Avaya products support access with SSH. However, Avaya does not Note: provide support for third-party clients that are used for SSH access. Problems with an SSH client, including PuTTY, are the responsibility of the user or the SSH client vendor.

  • Page 79: Connecting To The Media Server Directly

    For specific information, see Configuring the network for Windows 2000 and XP page 84. Once you connect, use a terminal emulation program or a Web browser to administer the media server. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 80 100 MGz 133 MGz VDCI cadlsrv2 KLC 042804 Figure notes: 1. Services laptop computer 3. NIC adapter cable (if necessary) 2. Network interface card (NIC) 4. Black CAT5 cross-over cable Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 81: Connecting To The Media Server Remotely Over The Network

    Connecting to the media server remotely over a modem Note: Remote access over a modem is for Avaya services support access only and not Note: for routine administration. Because the media server uses the same modem line to report alarms, the server cannot report new alarms while the line is in use.

  • Page 82: Finding The Ip Address Of The Active Media Server

    3. Click LAN Settings in the lower right, then click Advanced. 4. In the Exceptions box after the last entry, type 192.11.13.6 5. Click OK to close each of the dialog boxes. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 83: Using The Sat Command Line Prompt

    Use port 5023 for this connection. Use SAT commands on the active media server only. When prompted, log in to the media server as craft. Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 84: Logins For Avaya Technicians And Businesspartners

    The revised password is recorded by RFA and is obtained from ASG Conversant at 1-800-248-1234 or 1-720-444-5557. Customers can set up their own logins to access Avaya media servers. You must have superuser permission to create or change logins and passwords. NOTE: do not start login IDs with a number.

  • Page 85: Setting The Browser Options For Internet Explorer 6.0

    If the IP addresses have the first or first and second octets the same, you can shorten the addresses to xxx.xxx.* (example, 135.9.*). 5. Click OK to close each dialog box. Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 86 Appendix A: Media server access Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 87: Appendix B: Installation Troubleshooting

    87 ● Troubleshooting the configuration of the media server hardware on page 88 ● Troubleshooting the installation of the license file and the Avaya authentication file ● page 90 Troubleshooting the installation of the media server hardware Problem...

  • Page 88: Troubleshooting The Configuration Of The Media Server Hardware

    Ensure that you are using the correct IP address, 192.11.13.6 ● Wizard Ensure that you are using the correct login and password. ● Ensure that the NIC on the laptop is configured correctly. ● 1 of 2 Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 89 The IPSI is not administered. ● The system The IPSI does not have the current firmware. Upgrade the ● generates an alarm firmware. when first connect to IPSI 2 of 2 Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 90: Troubleshooting The Installation Of The License File And The Avaya Authentication File

    1 and press Enter to reset the 30-minute clock. ASG does not work Re-install the Avaya authentication files. ● Cannot install the authentification Administer a super-user login on the active server. ● file Installing and Configuring the Avaya S8700-Series Media Server February 2007...

  • Page 91: Index

    ... network interface card (NIC) ..... . Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 92 ... . . static IP addressing, setting ....super-user login Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 93 ....using DHCP IP address ....using this documentation Installing and Configuring the Avaya S8700-Series Media Server February 2007...
  • Page 94 Index Installing and Configuring the Avaya S8700-Series Media Server February 2007...

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