Errors - imagistics 5000 Operating Manual

Just in case ...
What you see on the
LCD
Too Many Steps
Used in P One-Touch
5.8
What it means/What to do
You tried to enter too many steps for a macro.
You can enter a maximum of 60 steps into a
macro key.
You tried to erase the F-Code box or Batch box,
which is programmed into a programmable one-
touch key.
Erase the programmable one-touch key that con-
tains the F-Code box or Batch box you want to
erase, then try again.

Errors

When sending faxes, your machine may occasionally run into communication errors.
These can be caused by anything from lightning to telephone line interference.
(These same factors cause the static, or line noise, you sometimes hear on phone
calls.) They also can be caused by problems with the fax machine at the other end of
the line.
Often, simply trying your call again is all that's necessary. However, if the problem
persists regularly, call your local telephone company for help. If that doesn't help and
the problem persists regularly, call your local Imagistics Diagnostic Center at
1-800-243-5556.
Error reports
When an error occurs, your fax machine prints an error report. Each fax error report
lists an error message which includes:
• A possible solution to the problem
• The sending location (if the remote fax stores a Location
• The result — which is a special error code.
• A sample of the document's first page.
Kinds of error codes
The error code listed in the "Result" column of the error report indicates the specific
problem encountered:
• " " codes — Occur while dialing
D
• " " codes — Occur during reception
R
• " " codes — Occur during transmission
T
Specific errors
Following are some error codes you may see on an error report:
Dialing errors
.0.3, The remote unit didn't respond, the call couldn't be completed or
D
.0.8 pressed during dialing. Re-try the call. If your machine repeats the message,
D
call the remote fax unit's operator and verify that unit is operating properly.
.0.2 The remote unit is busy. Try the call again.
D
.0.6, Either the remote unit didn't respond, the call somehow didn't go through or
D
.0.7 was pressed during dialing. Try the call again.
D STOP
of its own)
ID
was
STOP