Frequently Asked Questions; General Questions; Sending Faxes - imagistics 5000 Operating Manual

Frequently asked questions

General questions

Q: Where do I add ink or toner to make my fax machine's printouts darker?
A: You can't adjust the darkness of an incoming fax printout, but you can adjust
the darkness of a copy or of a transmission. Insert a document and press
to adjust the contrast setting. "Dark" prints at the darkest setting. The
TRAST
machine will reset automatically to normal contrast after you finish copying or
sending the fax.
Q: When I unplug my machine or if the power goes off, will I lose the information
I've stored — such as my , autodialer entries, the time and date, etc. — and
TTI
have to re-enter them?
A: No. There's a special battery built into your fax machine which protects user
settings for several days if power fails or if you decide to move your machine.
However, we do advise you to restore power to the machine as soon as possible.
Q: Can I use a dust cover on my fax machine?
A: No! A dust cover blocks air circulation, which could cause your machine to over-
heat.

Sending faxes

Q: Sometimes, I try to send a fax while using either the optional handset or the
/ feature. But, when the other side answers, I hear a horrible
MONITOR CALL
screeching sound, so I hang up. What's happening?
-
CON
A: That was the other fax machine trying to say "Hello" to your machine! You'll
hear sounds like that any time you call a fax machine which is set to answer
automatically (as when you set your machine to Auto Answer mode). It's by
using these tones that fax machines are able to send faxes over ordinary phone
lines. So, next time you hear the tones, press
optional handset, hang up) to send a fax.
Q: I just sent a fax. However, the number that appeared in my machine's display
during the transmission wasn't the number I dialed. Why?
A: That number you saw is programmed into the remote fax machine by the user.
Some users prefer different numbers to appear than the ones they're really
using. And some people don't know how to change the number once it's set.
Q: Do I have to dial a 1 for a long-distance call?
A: Normally - yes. Dialing a fax number is just like dialing any other phone num-
ber, so be sure to include any special long-distance codes or dialing pauses
when dialing. Also, remember to include them when you set your autodialer
numbers.
Q: How do I send a fax to an overseas telephone number?
A: Dialing requirements for international calls may vary depending on your local
telephone company's requirements. For most international calls, call 011, then
dial the appropriate country code, city code and phone number. (You may find
country and city codes in the front section of your telephone directory.)
Q: Can I transmit if my fax machine runs out of paper?
A: Yes, but confirmation reports (see page 3.29) aren't available when you trans-
mit without recording paper in your fax machine.
Q: Can I transmit a document that's extra long?
A: Yes, if the receiving fax machine is equipped to handle long documents. Many
machines have a special setting which allows them to receive documents that
exceed the normal length.
Just in case ...
(and, if you're using an
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