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Troubleshooting
Occasionally, your machine may encounter trouble transmitting or receiving docu-
ments. When it does, it alerts you with an alarm. You can identify the problem with
messages and printed check messages and error reports, explained in the follow-
LCD
ing pages.
Alarm
Your fax machine sounds an alarm tone — a series of short beeps — if either of
these two problems occur:
• Trouble transmitting or receiving
• The machine is out of paper
error messages
LCD
What you see on the
LCD
30 Locations or Less
All Commands in Use
Already Stored
Box in Use
What it means/What to do
You tried to enter too many numbers for broad-
cast through the numeric keypad.
You can enter up to 30 locations by using
numeric keypad for broadcast using.
Press
to delete the extra numbers and
CANCEL
then try again.
Your fax machine has all of its 99 possible
delayed commands (automatic redialing counts
as one) stored in memory and cannot accept
another. Wait until your fax has completed one of
the delayed commands or delete an existing
command by using
.
/
COMM
CANCEL
CONFIRM
You tried to store the polling document in your
fax machine, where one already had been
stored. Wait for the fax to complete the regular
polling operation or delete the stored document,
then try again.
You tried to erase a F-Code box which contains
at least one document.
Erase the document(s), then try again.
What you see on the
LCD
Call for Service
Check Memory Tx
Check Paper Size
Open&Close Top Cover
Close Scanner Cover
Close Top Cover
Close 1st Side Cover
Close 2nd Side Cover
Close 1st Cassette
Close 2nd Cassette
Communication Error
.
Document is being Polled
Department Code Full
What it means/What to do
The scanner lamp is dim or inoperable.
Make repeated copies to help evaporate any
internal moisture. If that doesn't resolve the
problem, call the Imagistics International
Inc. Diagnostic Center.
You tried to turn the Fax&Copy feature
the memory transmission setting is
the Fax&Copy feature, the memory transmis-
sion setting must be set to
.
ON
Set Memory Tx to
, then try again.
ON
The installed paper is different from
your machine is programmed to.
Set correct sized paper or change the paper size
setting (see page 1.8–1.9).
The cover indicated on the LCD is open or has
not been closed securely. Close it properly.
The paper cassette indicated on the LCD is open
or has not been closed securely. Close it properly.
A communication error disrupted the reception
or transmission. If you were transmitting, press
to clear the error message and then re-try
STOP
the transmission. If you were receiving a fax, try
to contact the other person and have him/her re-
try the transmission. (The problem may be
entirely with his/her machine, phone line, etc.)
You tried to erase a document which someone is
polling from your machine. Wait for the fax to
complete the polling operation, then try again.
You tried to enter more than 100 department
codes. Your machine can store a maximum of
100.
Just in case ...
, but
ON
. To use
OFF
5.5
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