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imagistics 5000 Operating Manual

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Model
5000
Operating Manual
For use with Imagistics and Pitney Bowes Model 5000.

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  • Page 1 Model 5000 Operating Manual For use with Imagistics and Pitney Bowes Model 5000.
  • Page 2 Welcome … Thank you! Thanks for selecting an Imagistics International Inc. fax machine for your business. Before you begin, please note that before your fax can be used and before you can turn on power to the unit for the first time, there are important precautions to take.
  • Page 3 The time for the machine to enter the Energy saving mode can be selected from 1 to 120 minutes. For details, see “Setting sleep mode,” page 4.10. The Model 5000 uses a high-speed .34 bis modems for 33.6 Kbps transmission and high-speed protocols for rapid handshak- ing.
  • Page 4 Before using your Imagistics fax machine Where to set up your fax machine Clean Dust buildup can damage your fax. Periodically Follow these guidelines when setting up your fax machine: clean your fax machine as described in the operating instructions. Do not use a dust cover, which can Away from direct sunlight cause damaging overheating.

  • Page 5: Power Requirements

    Power requirements General Precautions Plug in the power cord Never disassemble your fax machine! Plug the power cord carefully and completely into a Disassembling your fax machine can cause serious wall outlet. Do not leave any portion of the electrical injury to you and damage to your fax.
  • Page 6 Do not put furniture or equipment on Storing and handling toner and drum unit the power cord To avoid damage to your fax machine and to assure the best performance possible, Do not put anything on or over the electrical power follow these guidelines when storing and handling toner and/or drum unit: cord, and do not route the power cord under rugs or carpets.
  • Page 7 This page intentionally blank.
  • Page 8 40XXXXX numbers: a minimum. Please copy down your machine’s serial number below for future reference, and note the machine’s model number: My machine’s serial number: ________________________________________ Model 5000 Imagistics Product code 4028...

  • Page 9: Table Of Contents

    Table of Contents Getting started Using the bypass tray ........2.9 Memory overflow message .
  • Page 10 Review commands ......... .3.21 Just in case …...
  • Page 11 Getting started This chapter describes how to set up your machine, operating tips and some important settings before you use your machine Packaging contents ........... 1.1 Parts of your machine .

  • Page 12: Getting Started

    Getting started Packaging contents Parts of your machine Note: These terms and features of your fax will be explained in the coming pages. SOFT KEY COMM. CANCEL COMM. PAUSE BROADCAST OPTIONS /DIAL OPT. /CONFIRM. SPEED DIAL MONITOR MEMORY /GROUP /CALL REPORT TRANSMIT SECURITY...
  • Page 13 Printed document exit — Where the printout emerges. Handset (optional ) — Used for voice communication. This handset is avail- able from your local Imagistics sales office, and can be added when you purchase the 5000 or as an upgrade afterward.

  • Page 14: Control Panel Overview

    Pause Speed Dial Monitor Conf. Memory Internet Fax Cancel /Confirm Broadcast Options / Dial Opt. / Group / Call Report Transmit Scan 5000 Back Menu Macro Progr am Start Stop Redial Alarm PQRS WXYZ Comm. Memory Tel Index Symbols Caps...
  • Page 15 Getting started — Any function can be started by first pressing this key and then enter- MENU ing the function number. — Press to display one-touch and speed-dial entries sorted TEL INDEX alphanumerically, as in a telephone directory. (See page 3.8.) —...

  • Page 16: Setting Up

    Getting started Setting up Pick an installation spot Installing the printing supplies Where should you install your fax machine? The location should be: Your fax prints incoming faxes and copies with a reliable 600 dpi print engine. Your fax requires two types of printing supplies (sometimes also called consumables): •...
  • Page 17 Getting started Gently clean the LED print head Unpack a new toner cartridge from its using the cleaning paper included in carton. Then, holding the toner car- the toner cartridge carton box. tridge with both hands, slowly shake it For best print quality, you should to distribute the toner evenly inside the clean the LED head every time you cartridge.

  • Page 18: Plug In And Power Up

    Getting started Plug in and power up Adjust the monitor speaker volume You can set the volume of the monitor speaker. Plug one end of the telephone line cord into the jack on the machine’s LINE rear side and the other end into a standard telephone wall jack. Press on the control panel.
  • Page 19 Getting started Loading paper in paper cassette Adjust the paper guides to fit the Before you load paper, note the following: size of paper. • After you load paper in fax’s cassette, you must “tell” your machine what size paper you loaded: letter-, legal- or half letter-sized. You can do this by the “Setting of the paper size”...
  • Page 20 Getting started Setting the Paper Size Loading paper in bypass tray Default setting: Letter-sized paper When you need to use a size of paper not loaded in your machine’s paper cassette(s), or when you want to use a special type of paper (such as transparency film), use the When you change the size of paper in the paper cassette, you must also change the bypass tray.

  • Page 21: Operating Tips

    Getting started Operating tips Symbol and terms used in this operating guide How to operate the machine In this manual, the following symbols and terms are used, make sure you know Most settings and functions are started by first pressing the key.

  • Page 22: Searching Functions Using The Cursor Key

    Getting started Searching functions using the cursor key Even if you don’t remember the exact commands needed for an operation, you can search for and enter almost all of your unit’s functions using the key, Cursor MENU key and the key.

  • Page 23: Entering Characters

    Getting started Entering characters To change upper/lower case Some settings give you a chance to enter characters; for your TTI, remote fax’s name 9.User Install or others. To enter letters or other characters, use the following guidelines: TTI 1 Upper Case Using numeric keypad to enter characters Press #(Caps) key to toggle upper case and lower case.

  • Page 24: Function Table

    Getting started Function table Note: Your machine can print a function list. It lists the functions available on your fax machine and the keystrokes needed to complete them. To print a function list, press , 5, 1, 0, 1. MENU Level one function Level two function Level three function...
  • Page 25 Getting started Level one function Level two function Level three function Summary of setting Default setting Page 2. User Settings 2.Fax Settings 01.Scan Parameters You can set the following settings for send fax message. • Primary resolution mode Normal • Primary contrast mode Normal •...
  • Page 26 Getting started Level one function Level two function Level three function Summary of setting Default setting Page 2. User Settings 4.Printer Settings* 01.TCP/IP Enter the IP Address, Subnet mask and Gate way address. — — 5.Scanner Settings* 01.Scan Parameter Enter the scanning parameters. —...
  • Page 27 Getting started Level one function Level two function Level three function Summary of setting Default setting Page 4. Doc. Management 3.Print Document 01.Polling Document Print the stored document for polling transmission. — 3.16 02.F-Code Document Print the stored document in the F-Code box. —...
  • Page 28 Getting started Level one function Level two function Level three function Summary of setting Default setting Page 6. PC-FAX Commands* 1.PC-FAX 01.PC-FAX Scan Scanning a document into the PC. — — 02.PC-FAX Initial Initializing your machine. — — 03.Set RS-232C Setting of the RS-232C parameters.

  • Page 29: Initial Settings

    Getting started Initial settings Initial settings software is already installed on your Imagistics fax machine. It Clearing stored settings guides you through the process of entering the following settings. These settings you Before using Initial settings, clear your machine’s built-in user data memory. This make here can always be changed later.
  • Page 30 Getting started now shows the current calendar/clock setting, with a cursor appear- For now, select Fax Ready. (This setting can always be changed. We’ll discuss ing on the first digit. reception modes further on pages 2.7–2.8.) Press to save the setting and continue. ENTER 9.
  • Page 31 Getting started Press . The will show: ENTER 9.User Install TTI 1 Upper Case Use the numeric keypad to enter characters. The name may be up to 22 char- acters, symbols, and spaces in length. Regarding entering characters, see page 1.12. Note: If you make a mistake, press to erase to the left.
  • Page 32 Getting started This page intentionally blank. 1.21...

  • Page 33: Basic Operations

    Basic Operations This chapter describes the basic operation of the transmission, reception and copying Sending faxes ............2.1 Receiving faxes .

  • Page 34: Sending Faxes

    Basic operation Sending faxes Guidelines Resolution, grayscale and contrast Before you begin the fax sending, please read the following guidelines. Reviewing resolution and grayscale: • Normal resolution is suitable for most typed documents and simple drawings. Acceptable document sizes • Fine resolution is ideal for maps, moderately complicated drawings, floorplans or You can set up to 80 sheets of letter-sized document in the ADF at one time.

  • Page 35: Memory Transmission

    Basic operation Mixing resolution and contrast in a multiple page Memory transmission is On for default setting. (you can turn it off for the default. See page 4.2.) When you send a document with more than one page, you can select different reso- Note: You can always override the default setting of memory transmission when lutions and contrasts for each page.

  • Page 36: Real Time Transmission (Non-Memory Transmission)

    Basic operation When Quick memory Tx is off: Sending a fax Memory Overflow # of Stored Pages: 28 Keep These Pages? [ Yes If this message appears, press [Yes] to tell your fax to send the document stored in the memory, or press [No] to erase all pages stored during the current operation (but not previous operations).

  • Page 37: Sending A Fax Using Monitor/Call Key Or A Handset

    Basic operation This command number appears on the first line of the for a few seconds: Sending a fax using key or a handset MONITOR CALL === Command No. 01 === === Command No. 01 === You also can fax a document using either the monitor speaker or the optional 910123456789 910123456789 handset to dial the call.

  • Page 38: Redialing

    Basic operation Redialing To redial a fax call manually with the key or an optional MONITOR CALL handset: Automatic fax redialing Make sure the document is in the ADF and that the resolution and contrast are set. If your fax call fails, your machine automatically redials it. In this Auto Redial mode, your fax automatically redials the number up to three times (default settings) at Press or lift the optional handset to get a dial tone.

  • Page 39: Reviewing Or Canceling Commands

    Basic operation Reviewing or canceling commands Delayed commands, redial attempts, current fax transmissions and incomplete jobs are all stored in your fax machine’s memory and given a command number, like “C01.” Your machine can store up to 99 commands. It identifies each by a two-digit com- mand number from 01 to 99.

  • Page 40: Receiving Faxes

    Basic operation Receiving faxes Answering calls manually Reception modes In any reception mode, you can always answer calls manually if you have an Your fax machine has five different reception modes — Tel Ready, Fax Ready, optional handset installed. Just pick it up, as you would if using a normal phone. Fax/Tel Ready, Tel/Fax Ready and Ans/Fax Ready.

  • Page 41: How To Select The Fax Reception Mode

    Basic operation Tel/Fax Ready mode How to select the fax reception mode The Tel/Fax Ready mode is a combination of the Tel Ready and Fax Ready modes. Press , 9, and then press four times. The shows your current MENU ENTER Use it if: •...

  • Page 42: Making Copies

    Basic operation Making copies Your fax machine also doubles as a convenience copier. To set the reduction rate for copying, select “Reduction Ratio” using the cursor key and then press . The will show: ENTER To make copies with your fax machine: Press to change to Copy mode.

  • Page 43: Memory Overflow Message

    Basic operation If you want to cancel the current copying job, press . Otherwise, install paper to STOP If necessary, select desired resolution, contrast, reduction ratio. displayed paper source to resume copying. Press to begin the copying process. START Memory overflow message If you’ve stored too much information in your machine’s memory, a “Memory Overflow”...

  • Page 44: Using Your Fax Machine As A Phone

    Basic operation Using your fax machine as a phone Your fax machine can also be used as a phone, if you have an optional handset Redial installed. The following is a brief look at the machine’s telephone features. Lift the optional handset to get a dial tone. Dialing a telephone number Press ).

  • Page 45: Attaching A Second Phone

    Basic operation Attaching a second phone Want to attach a second phone (even a cordless model!) to your fax machine, so they can share the same phone jack? No problem. Before we go further, let’s explain the idea. You’re plugging the second phone’s phone line into your machine’s 2 jack, not the wall phone jack.
  • Page 46 Basic operation This page intentionally blank. 2.13...

  • Page 47: Advanced Features

    Advanced Features This chapter describes convenient features of your machine. Autodialer ............3.1 Broadcasting .

  • Page 48: Autodialer

    Basic operation Autodialer Your fax machine’s autodialer stores your most frequently called phone and fax Special Dialing Characters numbers for instant recall so you don’t have to remember them. It’s something like Your fax machine allows you to enter special dialing characters when programming an electronic phone book.

  • Page 49: Using One-Touch Keys

    Basic operation Using one-touch keys Using the cursor key, select “Location” and press . The shows: ENTER Your fax machine stores up to 56 one-touch numbers using the keys marked 01–56. 01:123-4567 Location Location Lower Case Lower Case Entering or changing a one-touch number Press , 1, 1, 0, 1, .
  • Page 50 Basic operation If you specified normal memory transmission: Press . The shows: ENTER • Your fax machine scans your entire document into memory first, then dials the other fax machine. 02. Erase One-touch Ok to Erase? • The shows the Location and the document’s width and resolution settings: 01 : 123-4567 Note: If the entry doesn’t have a Location...

  • Page 51: Using Speed-Dial Numbers

    Basic operation Using speed-dial numbers Using the cursor key select “Location” and press . The shows: ENTER Your fax machine will store up to 244 speed-dial numbers, designated by three-digit 001:234-5678 identifier codes from 001 through 244. Location Lower Case Lower Case Entering or changing a speed-dial number Press...

  • Page 52: Printing A List Of Speed-Dial Numbers

    Basic operation What happens next depends on whether you specified memory transmission or real Press [Yes] to erase the number. time transmission: To erase another speed-dial number, repeat steps 2–4. Or press to return to STOP If you specified quick memory transmission: standby mode.

  • Page 53: Call Group Dialing

    Basic operation Call group dialing Use the numeric keypad to enter the three-digit identifier for the speed-dial number you want to dial. As the machine dials, it shows the number on the If you frequently send the same fax message to more than one location, store the one-touch key(s) or speed-dial number(s) into a group.
  • Page 54 Basic operation will display the next empty group number. Use the numeric keypad to enter the group number you want to send a fax. If you do want to enter numbers for another group number, go back to step 2. Note: If you want to send a fax to several groups at a time, press BROADCAST If you do not want to enter any more numbers, press...

  • Page 55: Easydial Directory Dialing

    Basic operation EasyDial directory dialing If an EasyDial call fails If an EasyDial call fails, what happens next depends upon the kind of call it was. EasyDial directory dialing makes your autodialer even more like an electronic phone book. EasyDial sorts and displays numbers alphabetically according to their If it was a fax call …...

  • Page 56: Broadcasting

    Basic operation Broadcasting The fastest way to fax one document to many recipients is to broadcast it. Press . Your fax machine scans the document into memory and then START In an ordinary broadcast, you send the fax as you normally would, except you just sends it to each number or call group you’ve entered.

  • Page 57: Reviewing Or Canceling Parts Of A Broadcast

    Basic operation Press to save the setting. ENTER Press . Your machine will scan your document into the memory and START return to standby mode, while showing this on the Ready to Fax Ready to Fax Reserved Reserved Sep 25 2001 11:00am Sep 25 2001 11:00am Mem: 99% Mem: 99%...

  • Page 58: Delayed Transmission

    Basic operation Delayed transmission Take advantage of lower evening and weekend long-distance rates with delayed Here, we’ve set the transmission to occur on the 27th at 2:30 transmission. Your fax machine can store up to 99 delayed commands, each of which Delayed Transmit Delayed Transmit you can program up to 31 days in advance.

  • Page 59: Batch Transmission

    Basic operation Batch transmission Batch transmission allows you to store multiple documents in an electronic “basket” When the number appears as you want it, press . The now shows: ENTER throughout the day and then fax that entire basket to one location. To do this, just tell the machine when and where the transmission should go.

  • Page 60: Printing A List Of Batch Boxes

    Basic operation Select the batch box you want to use. Enter the name by using the numeric keypad. (If necessary, review “Entering characters”, page 1.12) A batch box’s name may be up to 24 characters in length. Press . The shows: ENTER Press...

  • Page 61: Erasing A Document Stored In A Batch Box

    Basic operation Erasing an empty batch box Use the numeric keypad to enter the document’s file number (1–40) . Batch boxes must be empty to be erased. If a box has documents stored in it, then Press ENTER you first have to erase those documents. See left column. To erase an empty batch box: Your fax machine prints the document, then returns to standby mode.

  • Page 62: Polling

    Basic operation Polling Polling allows someone to fax a document to you without having to make the call or Press . The shows: COMM OPTIONS ENTER pay for it. There are two kinds of polling: • Regular polling — Your fax retrieves a document from a remote fax machine. Delayed Transmit Delayed Transmit Enter Transmit Time...

  • Page 63: Printing A Stored Polling Document

    Basic operation Printing a stored polling document To print a document you’ve stored for regular polling without erasing it, press , 4, 3, 0, 1, MENU ENTER Erasing a stored polling document To erase a document you’ve stored for regular polling from your machine’s memory: Press , 4, 2, 0, 1, .

  • Page 64: Soft Keys

    Basic operation Soft keys Soft Keys are shortcut keys. You can assign some functions into these eight keys as Setting the Soft Key you want. If the light above any one of these keys glows, that means the setting Press , 2, 1, 0, 3, .

  • Page 65: Special Features

    Basic operation Special features Your fax machine has numerous special features to make your communication • Macros list (page 3.21) easier. We’ll cover them here. • Remote copy list (page 3.27) • F-Code Box (bulletin box) documents (page 3.39) Macro keys •...
  • Page 66 Basic operation shows: If you want to start immediately after pressing the Macro key when you use it, press [Yes]. If not, press [No]. Macros Note: If you want to confirm the settings or operations in the Macro key Overwrite? before you start it, press [No] here.
  • Page 67 Basic operation Fax dialing with the Macro key Press the Macro key ( 2 or 3) you want to change. Then press ENTER shows: To dial a fax call using a Macro key: Insert the document. Macros Title Lower Case Press the Macro key in which you’ve stored the fax communication com- Copy 1_ mand.

  • Page 68: Review Commands

    Basic operation Review commands Press the Macro key ( 2 or 3) you want to erase. Then press . The ENTER shows: Your machine can store many commands in its memory. You can cancel, confirm or edit the command in your machine’s memory by pressing Macros Macros .
  • Page 69 Basic operation If you want to cancel the command shown, press [Erase]. The shows: Press [Erase], [Yes]. The next number will appear. If you want to cancel this number, also, repeat this step. If you want to cancel a different number, go back to step 5. If you want to go back to reviewing or canceling other command, press [No].
  • Page 70 Basic operation Re-sending incomplete jobs Enter the fax number you want. Use either a one-touch number, a speed-dial number, a call group or a regular number dialed from the numeric keypad. When the transmission error occurs or all redial attempts failed, the command will be stored in your machine’s memory as an incomplete job, if the Job re-schedule set- Press to save the location.
  • Page 71 Basic operation Printing a stored document Press COMM CANCEL CONFIRM Your fax machine can print out each document stored in your machine’s memory. Press [Result]. To print a stored document, you’ll need to know the document’s command number, which you can get by either reviewing the commands or printing a delayed com- mand list (see page 3.23).

  • Page 72: Job Re-Schedule

    Basic operation Job re-schedule Remote Copy When the transmission error occurs or all redial attempts failed, you can let your This feature tells your fax machine to transfer the same documents you have sent machine hold the command in it’s memory as an incomplete job for certain period and/or the received documents automatically to other fax machine registered in the with this Job re-schedule feature.
  • Page 73 Basic operation Note: If the security reception (pages 3.54–3.55) is activating, the machine Enter the fax number for the remote fax to which you want documents to be dose not print received document regardless of this setting. And the transferred. Use either a one-touch number or a speed-dial number. machine will not transfer it until it is printed out.
  • Page 74 Basic operation Override the forwarding time Note: To change only one digit, press to move the cursor leftward, or to move it rightward, to that digit. Then, enter the correct digit. The forwarding time you entered (in step 12, left column) can be overridden. When To clear the date and time setting, press CANCEL you assign a Soft Key to “Over-Ride”...

  • Page 75: Fax & Copy

    Basic operation Fax & Copy Note: If you want to quit without transmitting and copying the document, press . The machine returns to standby mode. STOP With the Fax & Copy feature turned on, your machine asks if you want to make a Press to begin the transmission and copying process.

  • Page 76: Printing An Activity Journal Manually

    Basic operation Setting the report: Press , 3, 1, 0, 1, . The shows: MENU ENTER Your fax machine can print a transmit confirmation report ( ) after sending every 01.Journal Auto Print fax to any Group 3 fax machine. The lists the following information for each com- munication: •...

  • Page 77: Separate Each Received Document (Separator Page)

    Basic operation Separate each received document (Separator Page) Your machine has a simple sorting feature. It can separate each received document by inserting the separator page on the top of the received document. For example, if you use colored paper in the paper source (cassette or tray) for the separator page, it is easy to see individual received document.

  • Page 78: Distinctive Ring Detection (Drd)

    Basic operation Distinctive ring detection (DRD) Press to save the setting. ENTER Many phone companies now offer their customers a special service which makes it Now the cover page feature is working but your message line (shown in the example possible for one phone line to do the work of two.

  • Page 79: Call Request

    Basic operation To use on your fax machine: Call request Contact your phone company to make sure it has set up service for you. If You can send or receive a fax message and have a regular phone conversation on the possible, also find out which distinctive ring pattern the phone company has same call (although, not at the same time).

  • Page 80: The Power Of Multi Tasking

    Basic operation Responding to a call request F-Code Boxes If someone requests a call from you during a fax communication, you’ll hear a long ring after the receiving machine has received each page. To answer the call request: F-Code: an introduction Lift your machine’s optional handset, and listen for a few seconds.
  • Page 81 Basic operation • Relay box — Receives documents, then relays them to other machines. The Use the numeric keypad to enter the 4-digit . code (not the sub- machine that relays the document is called a “hub”. Your fax machine can either address and not the password).
  • Page 82 Basic operation Select “Sub-Address” and press . The shows: Select “Password” and press . The shows: ENTER ENTER 01.Security Box 01.Security Box 01.Security Box 01.Security Box Enter Sub-Address Enter Sub-Address Enter Password Enter Password The fax machine asks for this F-Code box’s sub-address. This is the numerical Use the numeric keypad to enter this box’s -compatible password.
  • Page 83 Basic operation If you chose Bulletin: Automatic printing of received documents tells the fax machine if it should print a document automatically upon receiving it into this box. shows: Note: This setting is available only when the reception protection (Rx pro- tect) setting is set to off (see above).
  • Page 84 Basic operation Note: If you want to review the numbers you entered, press [Review]. Select “Erase Tx Doc” and press . The shows: ENTER 01.Bulletin Box 01.Bulletin Box 02:NY Office 02:NY Office Erase Tx Doc. Erase Tx Doc. 01:Plano Office 01:Plano Office [ Return ] [ Return ]...
  • Page 85 Basic operation Printing a list of F-Code boxes Select “Auto Print” and press . The shows: ENTER The list of F-Code boxes includes: 01.Relay Box 01.Relay Box (1) Each box’s identifier number Auto Print Auto Print (2) Box name (if any) (3) Sub-address (4) Password (5) Box type...
  • Page 86 Basic operation Press . The shows: Use the numeric keypad to enter the two-digit number (01-50) of the F-Code ENTER bulletin box that stores the document you want to print. 01.Bulletin Box 01.Bulletin Box Note: If the F-Code box is storing any documents, the symbol is appeared Enter I.D.
  • Page 87 Basic operation Using a security box Use the numeric keypad to enter the two-digit number (01-50) of the F-Code bulletin box that stores the document you want to erase. Printing a document you receive Note: If the F-Code box is storing any documents, the symbol is appeared When your fax machine receives a document via sub-addressing to an F-Code...
  • Page 88 Basic operation Using a relay box Important: If you select an F-Code box which is not empty, the machine beeps and, before returning to step 2, briefly displays: Once your fax machine receives a document via sub-addressing to one of its F- Code relay boxes, it sends it to the other fax machines that you’ve set up on your Box In Use Box In Use...
  • Page 89 Basic operation F-Code transmission and polling Press . The shows: ENTER With F-Code, your machine can send secure transmissions, perform relay broadcast F-Code Transmit F-Code Transmit initiations and even poll from other -equipped machines, regardless of manu- Enter Password Enter Password facturer.
  • Page 90 Basic operation F-Code polling Press . The shows: COMM OPTIONS ENTER Press . The shows: COMM OPTIONS Delayed Transmit Delayed Transmit Enter Transmit Time Enter Transmit Time Communication Options Communication Options --/--:-- Delayed Transmit Delayed Transmit [ Clear ] [ Clear ] Polling Polling Batch Transmit...

  • Page 91: Programmable One-Touch Keys

    Basic operation Programmable one-touch keys • Macros list (page 3.21) • Remote copy list (page 3.27) Using the power of programmable one-touch keys Document storage: • Regular polling documents (page 3.16) In order to complete some operations on your machine, you may have to follow sev- eral steps and press several different buttons.
  • Page 92 Basic operation Use the numeric keypad to enter the number exactly as your machine should Select “Exit” and press . The shows: ENTER dial it, including whatever codes your phone system requires. The number can be up to 40 characters in length: 01.Set P One-touch 01.Set P One-touch Option Settings...
  • Page 93 Basic operation Programming a broadcast into a Program key Use the numeric keypad to enter up to 330 fax numbers — you can use any combination of call groups, one-touch keys, speed-dial numbers and manually- Programming a broadcast is very similar to programming a delayed transmission. dialed numbers.

  • Page 94: Programming Regular Polling

    Basic operation Programming a Program key for F-Code transmission Press ENTER If you select ON, proceed to step 10. For this operation to work, two things must be true: If you select OFF, skip to step 13. • You must know how the remote fax is using each F-Code box to which you’re Using the cursor key, select the setting you want to specify for this program- transmitting —...
  • Page 95 Basic operation Using the cursor key, select the mode you want. Then press Select “Exit” and press ENTER ENTER If you want to make another setting, repeat step 9 and 10. asks if you want to make option settings which includes; resolution, Note: Choose “-----”...

  • Page 96: Programming A Batch Transmission

    Basic operation Programming a batch transmission Programming printouts Note: For this operation to work, one thing must be true: To program a programmable one-touch key to print a list: • The batch box you’re using must exist on your fax machine. Press , 3, 4, 0, 1, .
  • Page 97 Basic operation Programming a Program key for a storage operation Using the cursor key, select the document you want to store. If you want to program a programmable one-touch key to store an F-Code polling Press document, two things must be true: ENTER If you select the “Polling Document”...
  • Page 98 Basic operation Printing a list of your programmable one-touch keys will shows: You fax machine can print a list of the commands you’ve stored in your programma- 01.Set P One-touch 01.Set P One-touch ble one-touch keys. Exit Exit The list includes: Resolution Resolution :------...

  • Page 99: Security Features

    Basic operation Security features Your machine has a number of security features to keep your private fax documents Enter the new four-digit passcode. Then press to save the passcode. ENTER private, avoid unwanted outside communication and even protect against unautho- rized use of your machine.
  • Page 100 Basic operation Printing from security reception / Turning off security reception Using the cursor key, select the mode you want. Then press . The ENTER shows the machine’s current clock setting: When security reception is on, an incoming fax goes directly into your machine’s memory and the light comes on.

  • Page 101: Masking The Pin

    Basic operation Masking the Press . The shows: ENTER To prevent unauthorized long-distance calls, some office telephone systems require 14.PIN Mode 14.PIN Mode you to enter a personal identification number ( ) whenever you dial long distance. Your fax’s mask feature helps you keep that number private.
  • Page 102 Basic operation Dialing from the numeric keypad while using the mask Press to save the ENTER Note: If you press without entering the , the fax machine beeps, If you’ve specified Mode 1 — use “star” power ENTER indicates “Invalid Number” on the and then returns to step 3.

  • Page 103: Setting Block Junk Fax

    Basic operation Performing batch transmission while using the mask Setting Block Junk Fax Note: The following instructions presume you are familiar with how to set and use Your fax machine’s Block Junk Fax feature lets you bar the gates against unautho- both your machine’s autodialer and its batch transmission feature.
  • Page 104 Basic operation Clearing a number from the blocked numbers list shows: To clear a number from the list: 10. Block Junk Fax 10. Block Junk Fax Press , 2, 2, 1, 0, . The shows: MENU ENTER 10.Block Junk Fax 10.Block Junk Fax [ Erase ] [ Erase ]...

  • Page 105: Using Department Codes

    Basic operation Using department codes Clearing a department code Press , 3, 3, 0, 2, . The shows: You can keep track of how your machine is used through its department code feature. MENU ENTER When the department code setting is activated, the machine reminds each user to 02.Enter Department Code 02.Enter Department Code enter the department code before sending or polling a document.
  • Page 106 Basic operation Turning department code protection on and off shows: Important: This feature will work only if you’ve activated the passcode protection 234-5678 (see page 3.52). Enter Department Code Enter Department Code Press , 3, 3, 0, 1, . The shows: 0000 MENU...
  • Page 107 Changing the default settings This chapter describes how to change the settings of your machine. Settings for transmission ..........4.1 Settings for reception .

  • Page 108: Settings For Transmission

    Changing the default settings Settings for transmission Scan settings To set the primary contrast mode, select “Primary Contrast” and then press . The will show: ENTER Default setting: Primary resolution: Normal, Primary contrast: Normal, Scan width: B4 01. Scan Parameters 01.

  • Page 109: Setting Ecm

    Changing the default settings Setting Then press to save the setting. ENTER If the light glows, memory transmission is on. MEMORY TRANSMIT Default setting: ON. If the light doesn’t glow, memory transmission is off. MEMORY TRANSMIT “Line noise,” or static on the line during a call, can easily disrupt the flow of data from one fax machine to another.

  • Page 110: Settings For Reception

    Changing the default settings Settings for reception Print settings Half-page reception Half-page reception can conserve paper if some of the faxes you receive are half- You can set three parameters for printing received fax messages: page, “memo-sized” messages. When activated, this feature tells the machine to •...

  • Page 111: Setting The Number Of Rings Before Answer

    Changing the default settings Image Rotation To set the half-page reception for paper saving, select “Half Page Rx” using the cursor key and then press . The will show: ENTER Default setting: OFF. When this feature is activated, incoming fax messages will be rotated automatically 02.Print Parameters 02.Print Parameters to fit on the paper.

  • Page 112: Settings For Dialing

    Changing the default settings Settings for dialing Changing the dialing pause length Use the numeric keypad to enter the number of redials you want, from 2 to 15. Default setting: 2 seconds. Note: Enter a leading zero when entering a quantity less than 10. The pause is set by the factory to last two seconds, but you can set it to last as long Note: Also you can set the number of redials using or .

  • Page 113: Settings For Copying

    Changing the default settings Settings for copying Scan settings To set the primary contrast mode, select “Primary Contrast” and then press . The will show: ENTER Default setting: Primary resolution: Fine, Primary contrast: Normal, Scan width: 01. Scan Parameters 01. Scan Parameters Three different settings tell your machine how to scan documents.

  • Page 114: Copy Print Settings

    Changing the default settings Copy print settings To set the reduction rate for copying, select “Reduction Ratio” using the cursor key and then press . The will show: ENTER You can set three print parameters for copy: • Print reduction rate for copy 02.

  • Page 115: Settings For Operation

    Changing the default settings Settings for operation Setting for silent mode The machine now asks if you want the alarm turned on or off. Default setting: OFF. 04.Silent Mode 04.Silent Mode Silent mode allows you to mute the ringer, the alarm and the key tones. Alarm Silent Alarm Silent •...

  • Page 116: Setting Sleep Mode (Energy Saving Mode)

    Changing the default settings Setting Sleep mode (Energy saving mode) If you want to change another setting, repeat steps 2 and 3. If you do not want to change any more settings, proceed to step 4. Default setting: On Select “Exit” then press to save the setting.

  • Page 117: Printing Your Settings

    Changing the default settings Printing your settings After you’ve programmed settings into your machine, print a settings list. We recommend this, particularly if you’re sharing the machine with other users, who might change the settings. With this list, you can quickly confirm that all of your settings are correct, without having to go back and check them on the machine.
  • Page 118 Changing the default settings This page intentionally blank. 4.11...
  • Page 119 Just in case … Tips on caring for your machine What to do if problems occur Glossary Clearing paper jams ..........5.1 Print quality problems .

  • Page 120: Clearing Paper Jams

    Just in case … Clearing paper jams If an original document jams will show which page is jammed. Reset the unscanned document(s) including the previously jammed page , and press to continue scanning. START If an original document jams in the while scanning the document into the memory for faxing or copying, the will show:...

  • Page 121: If The Printer Jams

    Just in case … If the printer jams Remove the jammed paper. To clear a printout jammed inside your machine: CAUTION: The fuser unit becomes very hot. Important: Be careful not to put your hand between the top cover and the Do not touch the fuser unit when you machine.

  • Page 122: Print Quality Problems

    Just in case … Print quality problems If your machine’s printouts develop quality problems, try to find an example below that matches your printout problem. When you find one which is like yours, try the suggested solutions. Printouts are too dark ABCDE Pages are blank •...
  • Page 123 Just in case … Printouts have irregularities Printouts have toner smudges ABCDE ABCDE • The paper you’re using may have absorbed moisture, per- • The toner may be unevenly distributed inside the toner haps due either to high humidity or water having been cartridge.

  • Page 124: Troubleshooting

    Just in case … Troubleshooting Occasionally, your machine may encounter trouble transmitting or receiving docu- What you see on the What it means/What to do ments. When it does, it alerts you with an alarm. You can identify the problem with Call for Service The scanner lamp is dim or inoperable.
  • Page 125 Just in case … What you see on the What it means/What to do What you see on the What it means/What to do Document Full You tried to enter an document into an F-Code Memory Overflow During transmission (or copying), you tried to box or a Batch box, but the machine has reached Keep These Pages? enter more pages into memory than your fax...
  • Page 126 Just in case … What you see on the What it means/What to do What you see on the What it means/What to do Not Allowed in Macro During macro registration, you pressed the key Replace Drum in 500 Prints Your machine can print about 500 more sheets, which cannot be registered in Macro, such as but your drum will need to be replaced soon.

  • Page 127: Errors

    Just in case … What you see on the What it means/What to do Errors Too Many Steps You tried to enter too many steps for a macro. When sending faxes, your machine may occasionally run into communication errors. You can enter a maximum of 60 steps into a These can be caused by anything from lightning to telephone line interference.
  • Page 128 Just in case … Reception errors .2.2 The two fax machines were incompatible. Your fax machine sends and receives only Group 3 (see “Glossary,” page 5.17) fax communication, .1.1 The calling fax machine didn’t respond to your fax machine. This can hap- the industry standard since the early 1980s.
  • Page 129 Just in case … “Check Message” printouts When there’s a problem with a fax call and your machine detects an error, it pro- duces an error printout headed by the words “Check Message.” This printout lists the following information about the transmission: •...

  • Page 130: Caring For Your Fax Machine

    Just in case … Caring for your fax machine With proper installation and a little maintenance, your fax machine should give you Corrective cleaning dependable service for years to come. Here are some simple cleaning procedures for keeping your fax machine operating Although it requires little day-to-day care, you can take these simple precautions to smoothly.

  • Page 131: If You Have Unsatisfactory Printout Quality

    Just in case … If you have unsatisfactory printout quality Open the inner cover fully. Important: You must hold the cover open. It won’t stay open by itself. Your machine automatically cleans its charger and transport roller, two items which are very important to printout quality.

  • Page 132: Frequently Asked Questions

    Just in case … Frequently asked questions General questions Sending faxes Q: Where do I add ink or toner to make my fax machine’s printouts darker? Q: Sometimes, I try to send a fax while using either the optional handset or the feature.
  • Page 133 Just in case … Q: Can I transmit a page with correction fluid on it? A: A default is a setting that your machine will always refer to if nothing else is programmed. For example, you can set the default for this machine to send a A: Yes, but only if the fluid is completely dry before you begin transmission.

  • Page 134: Receiving Faxes

    Just in case … Receiving faxes Polling Q: My fax never answers. What’s wrong? Q: What’s the purpose of polling? A: Check to make sure your fax machine is properly connected to a working A: Polling lets you automatically “pull” a document which is set in another fax power outlet and phone jack (see page 1.7).

  • Page 135: Glossary

    Just in case … Glossary This glossary contains terms you may encounter when discussing or reading about fax Broadcast — A fax transmission in which a single document is sent to more than one loca- machines. Please use these definitions for reference only. tion.
  • Page 136 Just in case … Default — The setting your machine will always refer to if no other action has been pro- Grayscale — Not a level of resolution, but a method of scanning and transmitting halftone grammed. For example, you can set the default for this machine to send a fax by using its images.
  • Page 137 Just in case … Memory — Internal document storage. In Imagistics fax machines, random access mem- Paper sizes — All are width length: ory in the form of computer chips is used to store and hold documents for transmission and to Letter-sized = 8.5 11.0 (216 279 mm) Legal-sized = 8.5...
  • Page 138 Just in case … Relay broadcasting — Lets some Imagistics fax machines store a document in internal Super Group 3 — An extension of Group 3 fax technology standards, allowing the use of memory, transmit the document to the memory of a remote “hub” fax and then instruct that high-speed v.34 modems for 33.6 Kbps transmission and high-speed protocols for rapid hand- unit to relay (re-transmit) the document to each fax in a call group in the “hub”...
  • Page 139 Appendix and index...

  • Page 140: Specifications

    Appendix and index Specifications General Document input Type: Desktop plain paper facsimile Document set: Face Up Compatibility: ITU-T Group 3 (v.34, v.17, v.29, v.27) Original reference position: Center Phone system: Public Switched Telephone Network (PSTN) or Scanning resolution: (horizontal vertical): equivalent Transmission: Normal:...
  • Page 141 Appendix and index Acceptable document size : (width × height) Operating Environment Single sheet: Environmental temperature: 10º C to 32º C (50° F to 89.6° F) Maximum 11 inches × 35.4 inches, Relative humidity: 20 to 80% RH Minimum 4.7 inches × 3.9 inches Two or more sheets : Miscellaneous Maximum 10.1 inches ×...

  • Page 142: Regulatory Information

    Appendix and index Regulatory information United States of America If problems arise If any of your telephone equipment is not operating properly, you should immediately remote it from your telephone line, as it may cause harm to the telephone network. If the telephone company notes a problem, they may temporarily Federal Communications Commission ( ) information stop service.

  • Page 143: Index

    Appendix and index Index for transmission ............4.1 Primary contrast mode .
  • Page 144 Appendix and index Rx reduction rate ............4.3 Printing a list of your Macro keys .
  • Page 145 Appendix and index Security features ............3.52 Block Junk Fax .
  • Page 146 www.imagistics.com Imagistics International Inc. 100 Oakview Drive Trumbull, CT 06611 ©Imagistics International Inc. 2002 Printed in USA Part Number FX30078 The information contained in this manual is subject to change without notice to incorporate improvements www.imagistics.com made to the products listed in this manual.

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