IBM BladeCenter JS21 Types 8844 Service Manual page 79

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
BA278005
BA278006
BA278007
BA278009
BA27800A
BA280000
BA290000
BA290001
BA290002
BA310010
Description
Failed to flash a firmware update lid
Unable to unlock the firmware update lid
manager
Failed to reboot the system after a
firmware flash update
The operating system tools to update the
blade server firmware are incompatible
with this system.
A server firmware update failed due to a
hardware error.
RTAS discovered an invalid operation
that may cause a hardware error
RTAS discovered an internal stack
overflow
RTAS low memory corruption was
detected
RTAS low memory corruption was
detected
Unable to obtain the SRC history
Action
Download a new firmware update image and
retry the update.
Restart the blade server.
Restart the blade server.
Go to the IBM microcode download web site
(http://techsupport.services.ibm.com/server/
lopdiags) and download the latest version of the
service aids package for Linux.
1. Check the error logs for hardware-related
entries; resolve any entries that are found,
then reboot the blade server and retry the
server firmware update.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
4.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Reboot the blade server.
2. Look for server firmware updates; apply if
available.
3. Go to "Checkout procedure" on page 106.
4. Replace the system board and chassis
assembly.
1. Reboot the blade server.
2. Look for server firmware updates; apply if
available.
3. Go to "Checkout procedure" on page 106.
4. Replace the system board and chassis
assembly.
1. Check for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
Chapter 2. Diagnostics
63