IBM BladeCenter JS21 Types 8844 Service Manual page 73

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
BA130015
BA131010
BA140001
BA140002
BA140003
BA140004
BA150001
Description
USB CD-ROM in the media tray:
ATA/ATAPI packet command execution
failed.
The USB keyboard has been removed.
The SCSI read/write optical test unit
ready failed; hardware error.
The SCSI read/write optical test unit
ready failed; sense data available.
The SCSI read/write optical send
diagnostic failed; sense data available.
The SCSI read/write optical send
diagnostic failed; devofl command.
PCI Ethernet BNC/RJ-45 or PCI Ethernet
AUI/RJ-45 adapter: internal wrap test
failure
Action
1. Retry the operation.
2. Remove the CD or DVD in the drive and
replace it with a known-good disk.
3. Go to "Checkout procedure" on page 106.
4. Replace the USB CD or DVD drive.
5. Replace the system-board and chassis
assembly.
1. Reseat the keyboard cable in the
management module USB port.
2. Check for server firmware updates; then,
install the updates if available.
1. Verify that the SCSI cables and devices are
properly plugged; correct any problems that
are found.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. Verify that the SCSI cables and devices are
properly plugged; correct any problems that
are found.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. Verify that the SCSI cables and devices are
properly plugged; correct any problems that
are found.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. Verify that the SCSI cables and devices are
properly plugged; correct any problems that
are found.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
Replace the adapter specified by the location
code.
Chapter 2. Diagnostics
57

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