IBM BladeCenter JS21 Types 8844 Service Manual page 36

v If the system hangs on a progress code, follow the suggested actions in the order in which they are listed
in the Action column until the problem is resolved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Progress code
CA000020
CA000030
CA000032
CA000034
CA000038
CA000040
CA000050
CA000060
CA000070
CA000080
CA000090
CA000091
20
BladeCenter JS21 Types 7988 and 8844: Problem Determination and Service Guide
Description
Checking firmware levels
Attempting to establish a communication
link by using lpevents
Attempting to register lpevent queues
Attempting to exchange cap and allocate
lpevents
Attempting to exchange virtual continue
lpevents
Attempting to obtain RTAS firmware
details
Attempting to load RTAS firmware
Attempting to obtain open firmware
details
Attempting to load open firmware
Preparing to start open firmware
Open firmware package corrupted
(phase 1)
Attempting to load the second pass of C
code
Action
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Reboot the blade server.
2. Check for server firmware updates; apply if
available.
3. Go to "Checkout procedure" on page 106.
4. Replace the system board and chassis
assembly.