IBM BladeCenter JS21 Types 8844 Service Manual page 66

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
BA01D055
BA01D056
BA01D0FF
BA04000F
BA040010
BA040020
BA040030
BA040035
50
BladeCenter JS21 Types 7988 and 8844: Problem Determination and Service Guide
Description
DHCP::discover: DHCP decline
DHCP::discover: unknown DHCP
message
Closing the DHCP node failed.
Self test failed on device; no error or
location code information available
Self test failed on device; can't locate
package
The machine type and model are not
recognized by the blade server firwmare
The firmware was not able to build the
UID properly for this system. As a result,
problems may occur with the licensing of
the AIX operating system
The firmware was unable to find the
"plant of manufacture" in the VPD. This
may cause problems with the licensing
of the AIX operating system.
Action
1. DHCP discover did receive a DHCP offer
from the server(s) the meet the clients's
requirements, but the client performed an
ARP test on the address and found that
another client was using the address.
DHCP decline was sent to the server, but
no additional DHCP offers were received by
the client. The client still does not have a
valid address.
2. Insure that the DHCP server is functioning
properly.
DHCP discover received an unknown DHCP
message type. Insure that the DHCP server is
functioning properly.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. If a location code is displayed with the error,
replace the device specified by the location
code.
2. Go to "Checkout procedure" on page 106.
3. Replace the system-board and chassis
assembly.
1. If a location code is displayed with the error,
replace the device specified by the location
code.
2. Go to "Checkout procedure" on page 106.
3. Replace the system-board and chassis
assembly.
1. Check for server firmware updates; then,
install the updates if available.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
Make sure that the machine type, model, and
serial number are correct for this server. If this
is a new server, check for server firmware
updates; then, install the updates if available.

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