IBM BladeCenter JS21 Types 8844 Service Manual page 33

Problem determination and service guide
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v If the system hangs on a progress code, follow the suggested actions in the order in which they are listed
in the Action column until the problem is resolved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Progress code
C400E203
C400E204
C400E206
C400E209
C400E20A
C400E20C
C400E20F
C400E211
C400E212
C400E213
C400E214
Description
Disabling TB
CRC check of the image in RAM
Checking KCS interface for good
communication with BMC
SIO/COM1/GPIO initialization
Loading 256K flash code into L2 cache
Finish Platform Hardware Probing.
Process Firmware LID directory
Executing from L2 cache
CRC check of the image in flash RAM
Getting CPU status and presence
Memory initialization
Pattern 1 memory test
Action
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Verify that DIMMs are correctly installed and
seated, then restart server.
2. Start server from PERM image and recover
TEMP image.
3. Replace the system-board and chassis
assembly.
1. Verify that DIMMs are correctly installed and
seated, then restart server.
2. Start server from PERM image and recover
TEMP image.
3. Replace the system-board and chassis
assembly.
Chapter 2. Diagnostics
17

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