IBM BladeCenter JS21 Types 8844 Service Manual page 6

Light path diagnostics . . . . . . . . . . . . . . . . . . . . . . 124
Firmware problem isolation . . . . . . . . . . . . . . . . . . . . 127
Recovering the system firmware . . . . . . . . . . . . . . . . . . 127
Solving shared BladeCenter resource problems . . . . . . . . . . . . 130
Solving undetermined problems . . . . . . . . . . . . . . . . . . 135
Calling IBM for service
Chapter 3. Parts listing, Types 7988 and 8844 . . . . . . . . . . . . 137
Chapter 4. Removing and replacing blade server components . . . . . 141
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . 141
Removing the blade server from a BladeCenter unit . . . . . . . . . . . 143
Installing the blade server in a BladeCenter unit . . . . . . . . . . . . 144
Removing and replacing Tier 1 CRUs . . . . . . . . . . . . . . . . 145
Removing and replacing Tier 2 CRUs . . . . . . . . . . . . . . . . 163
Chapter 5. Configuration information and instructions
Updating the firmware . . . . . . . . . . . . . . . . . . . . . . 165
Configuring the blade server . . . . . . . . . . . . . . . . . . . 165
Using the SMS utility . . . . . . . . . . . . . . . . . . . . . . 166
Configuring the Gigabit Ethernet controllers . . . . . . . . . . . . . . 167
iv
BladeCenter JS21 Types 7988 and 8844: Problem Determination and Service Guide
Service processor problems. . . . . . . . . . . . . . . . . . . 123
Software problems . . . . . . . . . . . . . . . . . . . . . . 123
Universal Serial Bus (USB) port problems . . . . . . . . . . . . . 123
Viewing the light path diagnostics LEDs . . . . . . . . . . . . . . 124
Light path diagnostics LEDs
Starting the PERM image
Recovering the TEMP image from the PERM image. . . . . . . . . . 128
Verifying the system firmware levels
Committing the TEMP system firmware image . . . . . . . . . . . . 129
Keyboard problems . . . . . . . . . . . . . . . . . . . . . . 130
Media tray problems . . . . . . . . . . . . . . . . . . . . . 131
Network connection problems . . . . . . . . . . . . . . . . . . 133
Power problems . . . . . . . . . . . . . . . . . . . . . . . 133
Video problems . . . . . . . . . . . . . . . . . . . . . . . 134
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System reliability guidelines . . . . . . . . . . . . . . . . . . . 142
Handling static-sensitive devices . . . . . . . . . . . . . . . . . 142
Returning a device or component
Removing the blade server cover. . . . . . . . . . . . . . . . . 145
Installing the blade server cover . . . . . . . . . . . . . . . . . 146
Removing the bezel assembly . . . . . . . . . . . . . . . . . . 147
Installing the bezel assembly . . . . . . . . . . . . . . . . . . 148
Removing a SAS hard disk drive . . . . . . . . . . . . . . . . . 149
Installing a SAS hard disk drive . . . . . . . . . . . . . . . . . 150
Removing a memory module . . . . . . . . . . . . . . . . . . 151
Installing a memory module . . . . . . . . . . . . . . . . . . . 152
Removing and installing an I/O expansion card
Removing the battery . . . . . . . . . . . . . . . . . . . . . 157
Installing the battery . . . . . . . . . . . . . . . . . . . . . 157
Removing a hard disk drive tray . . . . . . . . . . . . . . . . . 159
Installing a hard disk drive tray
Removing the expansion bracket . . . . . . . . . . . . . . . . . 161
Installing the expansion bracket . . . . . . . . . . . . . . . . . 162
Replacing the system-board and chassis assembly . . . . . . . . . . 163
Starting the SMS utility . . . . . . . . . . . . . . . . . . . . 166
SMS utility menu choices
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