IBM BladeCenter JS21 Types 8844 Service Manual page 78

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
BA210020
BA210100
BA210101
.BA220010
BA220010
BA220020
BA278001
BA278002
BA278003
BA278004
62
BladeCenter JS21 Types 7988 and 8844: Problem Determination and Service Guide
Description
I/O configuration exceeded the maximum
size allowed by partition firmware.
An error may not have been sent to the
management module event log.
The partition firmware error log queue is
full
There was a partition firmware error
during USB hotpug probing. USB hotplug
may not work correctly on this partition.
There was a partition firmware error
during USB hotpug probing. USB hotplug
may not work correctly on this partition.
There was a CRQ registration error; the
partner vslot is not valid.
Failed to flash firmware: invalid image
file
Flash file is not designed for this
platform
Unable to lock the firmware update lid
manager
An invalid firmware update lid was
requested
Action
1. Increase the logical memory block size to
256 MB and restart the blade server.
2. Go to "Checkout procedure" on page 106.
3. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Check the error logs for EEH-related
entries; resolve any entries that are found,
then reboot the blade server.
2. Check for server firmware updates; apply if
available.
3. Go to "Checkout procedure" on page 106.
4. Replace the system board and chassis
assembly.
1. Check the error logs for EEH-related
entries; resolve any entries that are found,
then reboot the blade server.
2. Check for server firmware updates; apply if
available.
3. Go to "Checkout procedure" on page 106.
4. Replace the system board and chassis
assembly.
Verify that this client virtual slot device has a
valid server virtual slot device in a hosting
partition.
Download a new firmware update image and
retry the update.
Download a new firmware update image and
retry the update.
1. Restart the blade server.
2. Make sure that the operating system is
authorized to update the firmware. If the
system is running multiple partitions, make
sure that this partition has service authority.
Download a new firmware update image and
retry the update.

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