IBM BladeCenter JS21 Types 8844 Service Manual page 59

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
B7000601
B7000602
B7000611
B7000621
B7000631
B7000650
B7004400
B7004401
B7004407
B7004408
B7004409
B7005190
B7005191
B7005300
B7005301
Description
Informational system log entry.
System firmware detected an error
condition.
There is a problem with the system
hardware clock; the clock time is invalid.
Informational system log entry only.
The hardware real-time clock has
detected that the battery is low.
System firmware detected an error.
Resource management was unable to
allocate main storage. A platform dump
was initiated.
There is a platform dump to collect
System firmware failure. The system
firmware detected an internal problem.
Informational only: system firmware has
deleted a platform dump.
A platform dump has occurred. (The
system issues this error code during the
first startup after a dump is requested.)
A platform dump has occurred. A
previous attempt to startup failed; the
dump from the previous B7004408 error
code has been lost.
Operating system error. The server
firmware detected a problem in an
operating system.
System firmware detected a virtual I/O
configuration error.
System firmware detected a failure while
partitioning resources. The platform
partitioning code encountered an error.
User intervention required. The system
detected a problem with the partition
configuration.
Action
No corrective action is required.
Note: This code and associated data can be
used to determine why the time of day for a
partition was lost.
Collect the error log information; then, go to
"Firmware problem isolation" on page 127.
Use the operating system to set the system
clock.
No corrective action is required.
Replace the system battery.
Collect the error log, platform dump, and
partition configuration information; then, go to
"Firmware problem isolation" on page 127.
Use the method provided by your operating
system to collect the platform dump information;
then, go to "Firmware problem isolation" on
page 127.
Go to "Firmware problem isolation" on page
127.
No corrective action is required.
Collect the platform dump information; then, go
to "Firmware problem isolation" on page 127.
Collect the platform dump information; then, go
to "Firmware problem isolation" on page 127.
Check for error codes in the partition that is
reporting the error and take the appropriate
actions for those error codes.
1. Use the partition manager to verify or
reconfigure the invalid virtual I/O
configuration.
2. Check for server firmware updates; then,
install the updates if available.
Check the management module event log and
the SMS progress indicator history for error
codes; then, take the actions associated with
those error codes.
Use the partition manager to reallocate the
system resources.
Chapter 2. Diagnostics
43