IBM BladeCenter JS21 Types 8844 Service Manual page 77

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
BA180012
BA180101
BA190001
BA201001
BA201002
BA201003
BA210000
BA210001
BA210002
BA210003
BA210013
Description
PCI device runtime error, bridge in
freeze state
Stack underflow from fibre-channel
adapter
Firmware function to get/set time-of-day
reported an error
The serial interface dropped data
packets
The serial interface failed to open
The firmware failed to handshake
properly with the serial interface
Partition firmware reports a default catch 1. Go to "Checkout procedure" on page 106.
Partition firmware reports a stack
underflow was caught
Partition firmware was ready before
standout was ready
A data storage error was caught by
partition firmware
There was a partition firmware error
while in the SMS menus
Action
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. If the location code reported with the error
points to an adapter, check for adapter
firmware updates; apply if available.
2. Check for server firmware updates; apply if
available.
3. Go to "Checkout procedure" on page 106.
4. Replace the system board and chassis
assembly.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
Chapter 2. Diagnostics
61

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