IBM BladeCenter JS21 Types 8844 Service Manual page 37

Problem determination and service guide
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v If the system hangs on a progress code, follow the suggested actions in the order in which they are listed
in the Action column until the problem is resolved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Progress code
CA0000A0
CA00D001
CA00D002
CA00D003
CA00D004
CA00D008
CA00D00C
CA00D00D
CA00D010
CA00D011
CA00D012
CA00D013
CA00E101
Description
Open firmware package corrupted
(phase 2)
PCI probe process completed, create
PCI bridge interrupt routing properties
PCI adapter NVRAM hint created;
system is rebooting
PCI probing complete
Beginning of install-console, loading GUI
package
Initialize console and flush queues
The partition firmware is about to search
for an NVRAM script
Evaluating NVRAM script
First pass open firmware initialization
complete; establish parameters for
restart
First pass open firmware initialization
complete; control returned to initialization
firmware
Second pass open firmware initialization
complete; control returned to initialization
firmware
Run-time open firmware initialization
complete; control returned to initialization
firmware
Create RTAS node
Action
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
Chapter 2. Diagnostics
21

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