IBM BladeCenter JS21 Types 8844 Service Manual page 64

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
BA017021
BA01B010
BA01B011
BA01B012
BA01B013
BA01B014
BA01B015
BA01D001
BA01D020
BA01D030
48
BladeCenter JS21 Types 7988 and 8844: Problem Determination and Service Guide
Description
Failed to load the TFTP file
Opening the BOOTP node failed.
BOOTP failed to read from the network
BOOTP failed to write to the network
The discover mode is invalid
Closing the BOOTP node failed
The BOOTP discover server timed out.
Opening the DHCP node failed
DHCP failed to read from the network
DHCP failed to write to the network
Action
Verify that the TFTP server and network
connections are correct.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
Refer to the actions for checkpoint CA00E174.
Refer to the actions for checkpoint CA00E174.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
Refer to the actions for checkpoint CA00E174.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. Verify that the network cable is connected,
and that the network is active.
2. Look for server firmware updates; apply if
available.
3. Go to "Checkout procedure" on page 106.
4. Replace the system board and chassis
assembly.
1. Verify that the network cable is connected,
and that the network is active.
2. Look for server firmware updates; apply if
available.
3. Go to "Checkout procedure" on page 106.
4. Replace the system board and chassis
assembly.

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