IBM BladeCenter JS21 Types 8844 Service Manual page 58

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
B400BADD
25C10003
B400BADD
25C10004
B7000102
B7000103
B7000104
B7000105
B7000106
B7000107
B70001F5
B70001F6
B7000302
B7000441
B7000443
42
BladeCenter JS21 Types 7988 and 8844: Problem Determination and Service Guide
Description
Companion (in the pair) of the memory
DIMM specified by the location code is
unmatched
Companion (in the pair) of the memory
DIMM specified by the location code is
missing, failing, or unsupported
System firmware detected an error. A
machine check occurred during startup.
System firmware detected a failure
System firmware failure. Machine check,
undefined error occurred.
System firmware detected an error. More
than one request to terminate the system
was issued.
System firmware failure.
System firmware failure. The system
detected an unrecoverable machine
check condition.
A processor failure has occurred.
A memory failure has occurred
System firmware failure
Service processor failure. The platform
encountered an error early in the startup
or termination process.
Service processor failure.
Action
1. Reseat all DIMMs and restart the blade
server.
2. Replace the following components one at a
time, in the order shown, restarting the
blade server each time:
a. DIMM specified by the location code
b. Companion DIMM of the DIMM
specified by the location code
c. System-board and chassis assembly.
1. Reseat all DIMMs and restart the blade
server.
2. Replace the following components one at a
time, in the order shown, restarting the
blade server each time:
a. DIMM specified by the location code
b. Companion DIMM of the DIMM
specified by the location code
c. System-board and chassis assembly.
Collect the error log information; then, go to
"Firmware problem isolation" on page 127.
Collect the error log and platform dump
information; then, go to "Firmware problem
isolation" on page 127.
Check for server firmware updates; then, install
the updates if available.
Go to "Firmware problem isolation" on page
127.
Collect the error log and platform dump
information; then, go to "Firmware problem
isolation" on page 127.
Collect the error log and platform dump
information; then, go to "Firmware problem
isolation" on page 127.
Replace the blade server.
Replace the DIMM specified by the location
code that is reported with the error code.
Collect the platform dump information; then, go
to "Firmware problem isolation" on page 127.
Replace the blade server.
Replace the blade server.