IBM BladeCenter JS21 Types 8844 Service Manual page 68

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
BA060021
BA060022
BA060030
BA060040
BA060060
BA060061
BA060070
BA060071
52
BladeCenter JS21 Types 7988 and 8844: Problem Determination and Service Guide
Description
The environment variable "boot-device"
contained more than five entries.
The environment variable "boot-device"
contained an entry that exceeded 255
characters in length
Logical partitioning with shared
processors is enabled and the operating
system does not support it.
The partition is configured with large
pages but the operating system does not
support large pages.
The operating system expects an IOSP
partition, but it failed to make the
transition to alpha mode.
The operating system expects a
non-IOSP partition, but it failed to make
the transition to MGC mode.
The operating system does not support
the server's processors.
An invalid number of vectors was
received from the operating system
Action
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Using the SMS menus, set the boot list to
the default boot list. Shut down; then, start
up the blade server. Use SMS menus to
customize the boot list as required.
2. If the problem remains, go to "Checkout
procedure" on page 106.
3. Replace the system-board and chassis
assembly.
1. Install or boot a level of the operating
system that supports shared processors.
2. Disable logical partitioning with shared
processors in the operating system.
3. Go to "Checkout procedure" on page 106.
4. Replace the system-board and chassis
assembly.
Boot a version of the operating system that
supports large pages.
1. Make sure that
v The alpha-mode operating system image
is intended for this partition.
v The configuration of the partition supports
an alpha-mode operating system.
2. Go to "Checkout procedure" on page 106.
3. Replace the system-board and chassis
assembly.
1. Make sure that
v The non-alpha-mode operating system
image is intended for this partition.
v The configuration of the partition supports
a non-alpha-mode operating system.
2. Go to "Checkout procedure" on page 106.
3. Replace the system-board and chassis
assembly.
Boot a version of the operating system that
supports the server's processors.
Boot a newer version of the operating system