Media Tray Problems - IBM BladeCenter JS21 Types 8844 Service Manual

Media tray problems

To check for problems with the media tray (removable media drives and USB ports),
complete the following steps until the problem is solved:
1. Make sure that:
2. Check if the problem affects more than one media tray component:
3. For problems affecting only a USB port:
4. For problems affecting only the diskette drive:
5. For problems affecting only the CD or DVD drive:
v The media-tray select button LED on the front of the blade server is lit,
indicating that the blade server is connected to the shared media tray.
v The media tray devices work with another blade server.
v USB ports
v Diskette drive
v CD or DVD drive
a. Make sure that the USB device is operational. If using a USB hub, make
sure that the hub is operating correctly and that any software the hub
requires is installed. Plug the USB device directly into the USB port,
bypassing the hub, to check its operation.
b. Reseat the following components:
1) USB device cable
2) Media tray cable (if applicable)
3) Media tray
c. Replace the following components one at a time, in the order shown,
restarting the blade server each time:
1) USB cable (if applicable)
2) Media tray cable (if applicable)
3) Media tray
d. Continue with step 7 on page 132.
a. If there is a diskette in the drive, make sure that:
v The diskette is inserted correctly in the drive.
v The diskette is good and not damaged; the drive LED light flashes once
per second when the diskette is inserted. (Try another diskette if you have
one.)
v The diskette contains the necessary files to start the blade server.
v The software program is working properly.
v The distance between monitors and diskette drives is at least 76 mm (3
in.).
b. Continue with step 6 on page 132.
a. Make sure that:
v The CD or DVD is inserted correctly in the drive. If necessary, insert the
end of a straightened paper clip into the manual tray-release opening to
eject the CD or DVD. The drive LED light flashes once per second when
the CD or DVD is inserted.
v The CD or DVD is clean and not damaged. (Try another CD or DVD if
you have one.)
v The software program is working properly.
b. Continue with step 6 on page 132.
131
Chapter 2. Diagnostics