IBM BladeCenter JS21 Types 8844 Service Manual page 63

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
BA010002
BA010003
BA010004
BA010005
BA010006
BA010010
BA010011
BA012010
BA012011
BA012012
BA012013
BA017020
Description
Cannot get gateway IP address
Cannot get server hardware address
Bootp failed
File transmission (TFTP) failed
The boot image is too large
There was a partition firmware error
while in the SMS menus
SET-ROOT-PROP could not find / (root)
package
Opening the TCP node failed.
TCP failed to read from the network.
TCP failed to write to the network.
Closing TCP failed.
Failed to open the TFTP package
Action
Perform the actions for progress code
CA00E174 (see "Progress codes" on page 10).
Perform the actions for progress code
CA00E174 (see "Progress codes" on page 10
Perform the actions for progress code
CA00E174 (see "Progress codes" on page 10
Perform the actions for progress code
CA00E174 (see "Progress codes" on page 10
Start up from another device with a bootable
image.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
Verify that the TFTP parameters are correct.
Chapter 2. Diagnostics
47