IBM BladeCenter JS21 Types 8844 Service Manual page 35

Problem determination and service guide
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v If the system hangs on a progress code, follow the suggested actions in the order in which they are listed
in the Action column until the problem is resolved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Progress code
C400E22A
C400E22B
C400E230
C400E231
C400E232
C400E23E
C400E23F
C400E298
C400E299
C700 xxxx
CA000000
Description
Temp-side flash image is corrupted
Perm-side flash image is corrupted
Read an LID entry from the LID directory 1. Go to "Checkout procedure" on page 106.
Check CRC of a PHYPL LID
Decompress a PHYPL LID image into its
final memory location
Checking a PHYPL LID size
Searching for a PHYPL LID
Transfer control to PHYPL following
MSD start up
Transfer control to PHYPL following cold
start up
A problem has occurred with the system
firmware during startup.
Process control now owned by partition
firmware
Action
1. Force the blade server to boot from the
PERM image and reject the TEMP image.
2. Replace the system-board and chassis
assembly.
1. Force the blade server to boot from the
TEMP image and commit the TEMP image.
2. Replace the system-board and chassis
assembly.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Shutdown and restart the blade server.
2. Replace the system-board and chassis
assembly.
1. Shutdown and restart the blade server from
the permanent-side image.
2. Replace the system-board and chassis
assembly.
1. Shutdown and restart the blade server from
the permanent-side image.
2. Go to "Checkout procedure" on page 106.
3. Replace the system-board and chassis
assembly.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
Chapter 2. Diagnostics
19

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