IBM BladeCenter JS21 Types 8844 Service Manual page 60

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 7988 and 8844," on page 137 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
B7005401
B7005402 through
B7005406
B7005601
B7005700
B7006951
B700BAD1
B700F103
B700F104
B700F105
BA000010
BA000020
BA000031
44
BladeCenter JS21 Types 7988 and 8844: Problem Determination and Service Guide
Description
The system encountered a correctable
memory failure.
A correctable processor failure occurred. Replace the blade server.
System firmware failure. There was a
problem initializing, reading, or using
system location codes.
The system firmware has experienced a
low storage condition.
An error occurred because a partition
needed more NVRAM than was
available.
The platform firmware detected an error.
System firmware failure
Operating system error. System firmware
terminated a partition.
System firmware detected an internal
error
The device data structure is corrupted
The firmware levels are incompatible.
lpevent communication failure
Action
Replace the DIMM specified by the location
code that is reported with the error code.
Go to "Firmware problem isolation" on page
127.
At your earliest convenience, use the method
provided by your operating system to force a
platform dump; then, go to "Firmware problem
isolation" on page 127.
Use the partition manager to delete one or
more partitions.
Go to "Firmware problem isolation" on page
127.
Collect the error log and platform dump
information; then, go to "Firmware problem
isolation" on page 127.
Check the management module event log and
the SMS progress indicator history for partition
firmware error codes (especially BA00F104);
then, take the appropriate actions for those
error codes.
Collect the error log and platform dump
information; then, go to "Firmware problem
isolation" on page 127.
1. Go to "Checkout procedure" on page 106.
2. Replace the system-board and chassis
assembly.
1. Look for server firmware updates; apply if
available.
2. Go to "Checkout procedure" on page 106.
3. Replace the system board and chassis
assembly.
1. Reboot the blade server.
2. Look for server firmware updates; apply if
available.
3. Go to "Checkout procedure" on page 106.
4. Replace the system board and chassis
assembly.

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