Rockwell Automation 1732DS-IB8 User Manual page 196

Rockwell Automation
Support
Publication 1791DS-UM001H-EN-P - April 2009
Supersedes Publication 1791DS-UM001F-EN-P - June 2008
Rockwell Automation provides technical information on the Web to assist you in using
its products. At http://support.rockwellautomation.com, you can find technical
manuals, a knowledge base of FAQs, technical and application notes, sample code and
links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and
troubleshooting, we offer TechConnect support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer
Support number for initial help in getting your product up and running.
United States 1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United Please contact your local Rockwell Automation representative for any
States technical support issues.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product is not
functioning and needs to be returned, follow these procedures.
United States Contact your distributor. You must provide a Customer Support case
number (call the phone number above to obtain one) to your distributor
in order to complete the return process.
Outside United Please contact your local Rockwell Automation representative for the
States return procedure.
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Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.