Page 1 Field Service Manual Quantum DXi6900 G1 with DXi 3.4.0 Software 6-68448-05...
Page 2 Quantum DXi6900 G1 Field Service Manual, 6-68448-05, December 2017 Product of USA. This document is for DXi 3.4.0 Software. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
Page 3: Table Of Contents
DXi6900 G1 Node ........
Page 4 Connecting to the DXi6900 G1 Node ......32 DXi6900 G1 Passwords ......32 Connecting to the System Node Using the Service Port .
Page 5 Closing the DXi6900 G1 Node ......82 Inside the DXi6900 G1 Node ....... . 87 Replacing Node Hard Drives .
Page 6 Replacing an Array Module BBU ......207 Obtaining a Replacement Array Module BBU ... . 207 Quantum DXi6900 G1 Field Service Manual...
Page 7 BIOS Settings Updating the DXi6900 G1 BIOS......233 Required DXi6900 G1 BIOS Settings ......234...
Page 8 Contents viii Quantum DXi6900 G1 Field Service Manual...
Page 9 Figure 4 DXi6900 G1 Node Front View ......4 Figure 5 Node Rear View - DXi6900 G1 ......7 Figure 6 Hard Drive Carrier LEDs .
Page 10 Figure 43 Installing the DXi6900 G1 Node in the Rack ... 85 Figure 44 Inside the DXi6900 G1 Node ..... . . 87 Figure 45 DXi6900 G1 Node Hard Drive .
Page 11 Figure 52 Removing and Installing a Node Power Supply ..98 Figure 53 DXi6900 G1 Node Cooling Fan ..... 99 Figure 54 Checking Fan Status.
Page 12 Figure 102 Removing and Installing the System Board ..167 Figure 103 DXi6900 G1 Node ......173...
Page 13 Figure 104 DXi6900 G1 Information Tag ..... 173 Figure 105 DXi6900 G1 Node Chassis ..... . . 177 Figure 106 Removing and Installing the Mini SAS Cable Connector 179 Figure 107 Removing and Installing the System Board .
Page 14 Figure 150 DXi6900 G1 SAS Cabling (EBODs 2-1 through 2-6) ..245 Figure 151 DXi6900 G1 Power Cabling ..... . 246 Figure 152 DXi6900 G1 Fibre Channel Cabling .
Page 15 Figures Figure 155 DXi6900 G1 Ethernet Cabling - Optional Dual Port 10 GbE Card ..........247...
Page 16 Figures Quantum DXi6900 G1 User’s Guide...
Page 17 Table 7 Expansion Module LEDs and Buttons ....22 Table 8 DXi6900 Default Passwords ......32 Table 9 Maximum Allowed Replication Sources and Replication Streams Table 10 Maximum Traditional and OST Replication Streams.
Page 18 Tables Table 17 DXI6900 G1 Required BIOS Settings ....234 xviii Quantum DXi6900 G1 Field Service Manual...
Page 19 • Basic troubleshooting • Service menus and FRU replacement Audience This manual is written for DXi6900 G1 operators and administrators. Note: It is useful for the audience to have a basic understanding of Windows, Linux, and UNIX® as well as backup/recovery systems.
Page 20 DXi6900 G1 service menus. • Chapter 3, FRU Removal and Replacement Procedures discusses the removal and replacement of DXi6900 G1 field replaceable units (FRUs). • Chapter 4, BIOS Settings discusses DXi6900 G1 system board BIOS settings and updating the BIOS.
Page 21 Preface Product Safety Quantum will not be held liable for damage arising from unauthorized Statements use of the product. The user assumes all risk in this aspect. This unit is engineered and manufactured to meet all safety and regulatory requirements. Be aware that improper use may result in bodily injury, damage to the equipment, or interference with other equipment.
Page 22 Preface Related Documents The following Quantum documents are also available for the DXi6900 Document Document Document Title Description 6-00618 System Safety and Lists all safety and Regulatory Information regulatory - Quantum Products information for all Quantum products. 6-68159 DXi6900 G1 User’s...
Page 23 DXi Advanced Provides information Reporting User’s Guide about using DXi Advanced Reporting features. For the most up to date information on the DXi6900 G1, see: http://www.quantum.com/ServiceandSupport/Index.aspx Contacts For information about contacting Quantum, including Quantum office locations, go to: http://www.quantum.com/aboutus/contactus/index.aspx Comments...
Page 24 • eSupport - Submit online service requests, update contact information, add attachments, and receive status updates via e- mail. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at: http://www.quantum.com/osr...
Page 25 Preface For further assistance, or if training is desired, contact the Quantum Customer Support Center: United States 1-800-284-5101 (toll free) +1-720-249-5700 EMEA +800-7826-8888 (toll free) +49-6131-3241-1164 APAC +800-7826-8887 (toll free) +603-7953-3010 For worldwide support: http://www.quantum.com/ServiceandSupport/Index.aspx Worldwide End-User For more information on the Quantum Worldwide End-User Standard...
Page 26 Preface xxvi Quantum DXi6900 G1 User’s Guide...
Page 27: Basic Operations
Determining the DXi6900 Model Before starting any field service work, you will need to verify if the DXi6900 system is a DXi6900 G1 or DXi6900 G2 configuration. DXi6900 model information is located on the pull-out information tag on the front of the Node (see Figure •...
Page 28: Figure 1 Dxi6900 G1 Information Tag
Chapter 1: Basic Operations Determining the DXi6900 Model • The DXi6900 G2 information tag does not include “G1” in the part number (see Figure For service work on the DXi6900 G2 system, refer to the Quantum DXi6900 G2 Field Service Manual.
Page 29: Dxi6900 G1 Node
Information Tag DXi6900 G1 Node The DXi6900 G1 Node is a computer server that provides control for the DXi software (host OS and software applications). The Node also stores support data for the DXi6900 G1 system, such as metadata and indexes.
Page 30: Node Front Panel Features And Indicators
Figure 4 shows the controls, indicators, and connectors located behind Features and Indicators the optional rack bezel on the front panel of the Node. Table 1 describes each item. Figure 4 DXi6900 G1 Node Front View Quantum DXi6900 G1 User’s Guide...
Page 31: Table 1 Dxi6900 G1 Node - Front Panel Led Indicators, Buttons, And
Chapter 1: Basic Operations DXi6900 G1 Node Table 1 DXi6900 G1 Node - Front Panel LED Indicators, Buttons, and Connectors Indicator, Button, or Item Connector Icon Description Power-on indicator, The power-on indicator lights when the system power button power is on. The power button controls the power supply output to the system.
Page 32: Node Rear Panel Connectors
100 meters with OM2 cables - Quantum recommends using the two 10 meter LC to LC type optical cables that are shipped with the DXi6900 G1 system. Consult your 10 GbE Quantum DXi6900 G1 User’s Guide...
Page 33: Figure 5 Node Rear View - Dxi6900 G1
• 10 GbE Twinax cable - Quantum recommends using the approved 5 meter Twinax cable type that is shipped with the DXi6900 G1 system. This cable is compatible with Cisco 5000 Series Data Center Class switches.
Page 34: Table 2 Rear Panel Connectors - Dxi6900 G1
Description 2 x 10 GbE (SFP+) For data ingest/read. Ethernet ports (Optional) 2 x 10 GbE For data ingest/read. For all DXi6900 G1 (SFP+) Ethernet ports or 4 configuration options, see Table x 1 1 GbE Ethernet ports 2 x 8 Gb Fibre Channel For path to tape or VTL ingest/read.
Page 35: Node Hard Drive Carrier Indicators
3 x 1 GbE Ethernet ports For data ingest/read. Power supply (PSU1) 750 watt hot-swappable power supply. Power supply (PSU2) 750 watt hot-swappable power supply. Table 3 DXi6900 G1 PCI Slot Configuration Options Option PCI Slot 2 PCI Slot 4 2 x 10 GbE (SFP+)
Page 36 Caution: Do not remove a hard drive that has not failed. Instead, only remove a drive that has failed. If you accidently remove a good drive, wait 30 seconds before reinserting the drive. Quantum DXi6900 G1 User’s Guide...
Page 37: Node 1 Gbe Ethernet Port Indicators
(green) (green and amber) Node 1 GbE Ethernet Depending on the configuration, Quantum DXi6900 G1 systems include Port Indicators four or eight 1 GbE Ethernet ports. Each 1 GbE port on the back panel has two LED indicators (see Figure •...
Page 38: Node 10 Gbe Ethernet Port Indicators
Figure 7 Ethernet Port LEDs Link indicator Activity indicator Node 10 GbE Ethernet Depending on the configuration, Quantum DXi6900 G1 systems include Port Indicators one or two 10 GbE adapter cards with dual optical ports or dual Twinax ports. The 10 GbE adapter with dual optical or Twinax ports has two LED...
Page 39: Node Power Supply Indicators
Also, before you remove one power supply, make sure the other power supply is operating correctly (indicator handle is green). Quantum DXi6900 G1 User’s Guide...
Page 40: Dxi6900 G1 Array And Expansion Modules
DXi6900 G1 system. Each Array or Expansion module contains 12 drive carriers and provides 34 TB of licensable storage. The DXi6900 G1 includes 1 or 2 Array modules (RBODs). Array modules connect to the Node and contain dual RAID controllers, which provide storage management logic.
Page 41 Chapter 1: Basic Operations DXi6900 G1 Array and Expansion Modules • Array Module Rear Panel Indicators • Expansion Module Rear Panel Indicators Note: Refer to the port numbering labels on the back of the Array and Expansion module chassis to help you determine the correct port connections.
Page 42: Figure 10 Array And Expansion Module Led Indicators - Front Panel
Chapter 1: Basic Operations DXi6900 G1 Array and Expansion Modules Figure 10 Array and Expansion Module LED Indicators – Front Panel Enclosure locate Service action required Over temperature Power Standby power Table 4 Array and Expansion Button/LED Description Module LEDs and Buttons...
Page 43: Array And Expansion Module Hard Drive Carrier Indicators
Chapter 1: Basic Operations DXi6900 G1 Array and Expansion Modules Array and Expansion The individual hard drive sleds contain LEDs that indicate the health Module Hard Drive condition of the hard drive (see Figure 11 and Table 5). Carrier Indicators Figure 11 Hard Drive Sled LEDs...
Page 44: Array Module Rear Panel Indicators
Chapter 1: Basic Operations DXi6900 G1 Array and Expansion Modules Array Module Rear LED indicators and buttons are located on the back of the Array Panel Indicators modules (RBODs) (see Figure 12 and Table 6). Figure 12 Array Module LED Indicators – Rear Panel...
Page 45: Table 6 Array Module Leds And Buttons
(green) On - battery is fully charged. Off - battery fault or no battery. Service action allowed Solid - safe for Quantum field service. to (blue) remove controller from slot. Service action required Solid - controller has failed and requires (amber) attention.
Page 46: Expansion Module Rear Panel Indicators
Solid - DC power rails are within specified DC enabled (green) limits. Service action allowed Solid - safe for Quantum field service. to (blue) remove power supply from slot. Solid - power supply has failed and Service action required (amber) requires attention.
Page 47: Figure 13 Expansion Module Led Indicators - Rear Panel
Chapter 1: Basic Operations DXi6900 G1 Array and Expansion Modules Figure 13 Expansion Module LED Indicators – Rear Panel SAS host 2 activity Serial port SAS host 2 fault SAS host 1 activity Ethernet link rate SAS expansion activity SAS host 1 fault...
Page 48: Table 7 Expansion Module Leds And Buttons
Off - port speed 10/100MB/sec. Ethernet activity Solid - link established. (green) Blinking - indicates port activity. Solid - safe for Quantum field service. to Service action allowed (blue) remove ESM from slot. Service action required Solid - ESM has failed and requires (amber) attention.
Page 49: Turning On And Shutting Down The System
Chapter 1: Basic Operations Turning On and Shutting Down the System Turning On and Shutting Down the System To turn on or shut down the DXi6900 G1, refer to the following sections: • Turning on the DXi6900 G1 • Turning off the DXi6900 G1...
Page 50: Figure 14 Powering On The Dxi6900 G1 Expansion Modules (Ebods)
DXi6900 G1 Array Modules (RBODs) |O|O| |O|O| Port 1 Port 2 Port 1 Port 2 Diag Diag Array module (rear view) Power switches Figure 16 Powering on the Power button DXi6900 G1 Node Node (front view) Quantum DXi6900 G1 User’s Guide...
Page 51: Turning Off The Dxi6900 G1
Accessing Remote Management Turning off the DXi6900 To turn off the system: Caution: Before shutting down the DXi6900 G1, make sure that all backup and replication jobs are finished, and that space reclamation activity is complete. 1 Shut down the system from the remote management console using the Shutdown option on the Utilities >...
Page 52: Supported Browsers
1 Launch a supported Web browser on a workstation that has network access to the DXi6900 G1. 2 In the browser address box, type the IP address of the DXi6900 G1, and then press <Enter>. The Login window displays (see Figure 17).
Page 53: Figure 17 Login Window
Figure 17 Login Window If the Login window does not display, verify that the IP address is correct and that the network path to the DXi6900 G1 is valid. Also verify that you are using a supported Web browser. Then try again.
Page 54: Figure 18 Home Page
Configuration > System > Security > Access Control page. 4 Click Login. 5 If a security banner message has been specified for the DXi6900 G1, click Accept. Note: For information about specifying a security banner message, see the section “Security Banner”...
Page 55: Logging Off Of The Dxi6900 G1
Locating DXi6900 G1 Serial Numbers If you are unable to log on, verify that the password is correct, then try again. If you are still unable to log on, contact your DXi6900 G1 administrator. Caution: More than one Administrator can log on to the DXi at a time.
Page 56: Figure 19 Dxi6900 G1 Information Tag
Chapter 1: Basic Operations Locating DXi6900 G1 Serial Numbers You can also locate the system serial number, the Node serial number, and the Array and Expansion module serial numbers by looking at the physical components. • The system serial number is located on the pull-out information tag...
Page 57: Service Menus
Node. The Service Menu options are not available to the end user. To access the DXi6900 G1 Service Menu, you must log on as a Service user with a terminal emulation program. Note: The Service Menu cannot be accessed using the DXi6900 G1 remote management console.
Page 58: Connecting To The Dxi6900 G1 Node
Connecting to the DXi6900 G1 Node Access the Service Menu by connecting a service laptop computer to the DXi6900 G1 Node. DXi6900 G1 Passwords Table 8 lists all default DXi6900 G1 system passwords. Table 8 DXi6900 Default Passwords Default Password Account...
Page 59: Connecting To The System Node Using The Service Port
Connecting to the Connecting to the service port allows access to the root command System Node Using the prompt and the Service Menu. Service Port To connect to the DXi6900 G1 using the service port: Quantum DXi6900 G1 User’s Guide...
Page 60: Connecting To The System Node Using The Idrac Port
Note: Before attempting to connect to the iDRAC port, you can check the current iDRAC port settings to make sure you are using the correct settings. First connect to the DXi6900 G1 Node using the service port (Connecting to the System Node Using the Service Port on page 33).
Page 61: Figure 21 Idrac Login
Chapter 2: Service Menus Connecting to the DXi6900 G1 Node 3 Open a Web browser and access the following IP address: 10.17.21.51 If you receive a message stating there is a problem with this website's security certificate, click Continue to this website.
Page 62: Figure 22 Idrac Main Console
Chapter 2: Service Menus Connecting to the DXi6900 G1 Node Figure 22 iDRAC Main Console Launch virtual console 6 Click Launch Virtual Console. Note: A Java plug-in is required to access the iDRAC virtual console. Follow the prompts to install the plug-in and launch the virtual console.
Page 63: Connecting To The System Node Using The Serial Port
Service Menu. Serial Port To connect to the DXi6900 G1 using the serial port: 1 Using a 9-pin RS-232 null modem cable, connect the serial port on the service laptop to the serial port on the Node (see Figure 20).
Page 64: Accessing The Dxi6900 G1 Service Menu
Chapter 2: Service Menus Accessing the DXi6900 G1 Service Menu Accessing the DXi6900 G1 Service Menu Access the DXi6900 G1 Service Menu by connecting a service laptop computer to the Node: Note: All Service Menu activities are written to the /var/log/DXi/ service.log file.
Page 65: Hardware Configuration Menu
Node system board (see Replacing the Node System Board page 163). The DXi6900 G1 system includes a standalone Intelligent Platform Management Interface (IPMI). The Setup IPMI Menu allows you to configure the IPMI interface. You can either use the system defaults for...
Page 66: Figure 25 Setup Ipmi Menu
Chapter 2: Service Menus Accessing the DXi6900 G1 Service Menu the IPMI IP address, or choose to enter customer-specific values. The User and Password are fixed, and cannot be changed. Default fields: • IP - 10.17.21.51 • Netmask - 255.255.255.0 •...
Page 67: Figure 26 Internal Raid H710 Configuration Menu
• Show Encryption Status - Displays the current Data-at-Rest Encryption status for all RAID controllers. Setup External Storage Use the Setup Array Menu to configure the DXi6900 G1 Array modules (RBODs) and Expansion modules (EBODs). Quantum DXi6900 G1 User’s Guide...
Page 68: Figure 27 Setup Array Menu
Chapter 2: Service Menus Accessing the DXi6900 G1 Service Menu To access the Setup Array Menu from the Hardware Configuration Menu: 1 Type the option for Setup external Storage and press <Enter>. The Setup Array Menu displays (see Figure 27).
Page 69 • Upload Turbo PFK file - Installs a Turbo Premium Feature Key (PFK) on the selected Array module controller. When an Expansion module (EBOD) is added to the DXi6900 G1 during a capacity expansion, a Turbo PFK must be uploaded to the Array module (RBOD) to which the Expansion module is connected.
Page 70 Chapter 2: Service Menus Accessing the DXi6900 G1 Service Menu • Manufacturing - Includes tools for manufacturing. Do not use these options in the field. Factory Detect Hardware Use the Factory Detect Hardware menu to create a factory list of detected hardware.
Page 71: Figure 28 Encryption Configuration Menu
Chapter 2: Service Menus Accessing the DXi6900 G1 Service Menu Encryption Tools Use the Encryption Configuration Menu menu to manage the Data-at- Rest Encryption feature. To access the Encryption Configuration Menu from the Hardware Configuration Menu: 1 Type the option for Encryption Tools and press <Enter>.
Page 72: Serial Number Menu
• YY - Build year code; two numeric characters (15 for 2015) • WW - Build week code; two numeric characters (01–53) • PPP - Product family; three alpha characters (BVW for DXi6900 • XXXXX - Sequential number; five numeric characters (00001 through 99999) •...
Page 73: Figure 29 Serial Numbers Menu
The Serial Number Menu includes the following options: • Display All Numbers - Displays all serial numbers associated with the hardware components of the DXi6900 G1 system. • Display System Serial Number - Displays the overall system serial number for the entire DXi6900 G1 system.
Page 74: Install Application Software Menu
The Service Tools Menu includes the following options: • Reboot Node - Reboots the DXi6900 G1 system. • Collect - Gathers diagnostic information on the DXi6900 G1 system. This information should be available prior to contacting customer support. Previous collect logs are overwritten when a collect command is executed.
Page 75: Pick To Order (Pto) Menu
It takes approximately 5 minutes to complete this collect log for one Array. • Dell Collect - Gathers DSET log on the DXi6900 G1 system. This information should be available prior to contacting customer support. Previous DSET logs are over-written when a Dell collect command is executed.
Page 76: Collect Log: Remote Management Console
Current. Collect Log: Command To gather a collect log using the command line interface: Line 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32). 2 At the command prompt, type the following command and press <Enter>:...
Page 77: Collect Log: Syscli
--system: Collect Log: Service To gather a collect log using the Service Menu: Menu 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32). 2 At the command prompt, type the following command and press <Enter>:...
Page 78: Blockpool Verify And Blockpool Corruption Actions
During a blockpool verify operation, the banner displays the Attention state. Clicking Attention displays the message: A previous unclean shutdown of the DXi has required a data verification to commence. While in this Quantum DXi6900 G1 User’s Guide...
Page 79: Determining The Status Of A Blockpool Verify
Determining the Status To determine the status of a blockpool verify: of a Blockpool Verify 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32). 2 At the command prompt, type the following command and press <Enter>:...
Page 80 20100828 08:43:04.665 N: [990] (Verify) Verifying BLOB tree heap data lists (2% complete) 20100828 08:51:42.676 N: [990] (Verify) Verifying BLOB tree heap data lists (99% complete) 20100828 08:51:47.416 N: [990] (Verify) Verifying BLOB tree heap data lists (100% complete) Quantum DXi6900 G1 User’s Guide...
Page 81: Running The Blockpool Verification Script
40% and also it is expected to take roughly 30 minutes per 1 TB of blockpool size. To run the blockpool verify script: 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32).
Page 82: Detecting Blob Corruption
10TB, the operation will still take approximately = 3 days to verify if the system is idle. The result of this BLOB data verify will be messages in the following form: BLOB <tag> is corrupt. <explanation> Quantum DXi6900 G1 User’s Guide...
Page 83: Repairing A Blocklet Corruption
Alternatively, doing a full blob_data level verify again would ensure that everything is correct. The individual BLOB verify would be quicker for a small number of BLOBs, but slower for a large number. Refer to the following flow chart describing this process (see Figure 33). Quantum DXi6900 G1 User’s Guide...
Page 84: Figure 33 Blockpool Corruption Detection And Fix Flow
Chapter 2: Service Menus Blockpool Verify and Blockpool Corruption Actions Figure 33 Blockpool Corruption Detection and Fix Flow Quantum DXi6900 G1 User’s Guide...
Page 85: Configuring The Number Of Allowed Sources And Replication Streams
4 streams) would result in approximately half the default replication performance. Table 9 Maximum Allowed Maximum Number of Maximum Number of Replication Sources and Allowed Replication Sources Traditional Replication Replication Streams (on the Target) Streams (on the Source) Quantum DXi6900 G1 User’s Guide...
Page 86: Configuring The Source And Target Systems
Configuring the Target System Configuring the Source System To change the number of replication streams used, you must perform the following steps on each source system. 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32).
Page 87 Shutdown page in the remote management console. Configuring the Target System To change the maximum allowed sources that replicate to the target system: 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32).
Page 88: Configuring The Number Of Ost Replication Streams
Configuring the Number of OST Replication Streams Configuring the Number of OST Replication Streams There are two types of replication streams used on the DXi6900 G1 system. Traditional Replication and OST Replication. Traditional replication is used for replicating data between two DXi systems. OST Replication is dedicated to NetBackup OST replication.
Page 89: Configuring The Number Of Traditional And Ost Replication
Configuring Traditional Replication Streams To change the number of traditional replication streams used, you must perform the following steps on each source system. 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32).
Page 90: Configuring Tag Retention And Continuous Replication
To change the tag retention period, you must execute the following commands on the target system. 1 Connect to the DXi (see Connecting to the DXi6900 G1 Node page 32). 2 Edit the Common.conf file (using VI editor) in the /data/hurricane/ conf directory.
Page 91: Retrieving A Crash Dump File
Retrieving a Crash Dump File If a DXi6900 G1 has crashed, a crash dump file is created and stored on the system. The purpose of this procedure is to retrieve the crash dump file and then transfer it to engineering for analysis.
Page 92: Figure 23 Service Menu
/snfs/Kdumps directory, the system will be unavailable or in Limited Mode. This can take up to 30 minutes to complete. Regardless of the method used to access the DXi6900 G1 system, the crash dump file is stored in the following directory: /snfs/Kdumps/...
Page 93 Jul 02 12:05:06 Flames KDUMP: INFO : Rebooting the system..2 12:07:41 Flames KDUMP: INFO : Loading kdump kernel: Success Jul 2 12:07:41 Flames KDUMP: INFO : waiting to mount '/snfs' for (5 min) Quantum DXi6900 G1 User’s Guide...
Page 94: Using Winscp To Compress And Transfer The Crash Dump File
You can download WinSCP from the following location: http://winscp.net/eng/download.php WinSCP Installation During the installation process, you can choose between two different types of interfaces. Choose the interface that you are most comfortable using: • Norton Commander Interface Quantum DXi6900 G1 User’s Guide...
Page 95 • Allows for drag and drop to/from folder. Compressing the Crash Dump File Before you transfer the crash dump file to Quantum, you must compress the file so it can be more easily transferred: 1 Open a shell prompt to the DXi using a program like PuTTY or winSCP.
Page 96 02_11h43m48s.tar.bz2 Note: The file size is approximately 2 GB to 30 GB compressed (32 GB to 128 GB uncompressed), including log files for the DXi6900 G1. This process can take 30–45 minutes to complete. Quantum DXi6900 G1 User’s Guide...
Page 97: Transferring The Crash Dump File
DXi system. Verify connectivity by accessing the DXi web interface. 1 Launch WinSCP. WinSCP displays the initial login screen which includes all of the default options and can be used to successfully connect (see Figure 34). Quantum DXi6900 G1 User’s Guide...
Page 98: Figure 34 Initial Winscp Log-In Screen
After you are successfully connected to the DXi system, the default view will be showing the root directory (see Figure 35), depending on the interface that you have selected (Explorer View or Norton Commander View). Quantum DXi6900 G1 User’s Guide...
Page 99: Figure 35 Root Directory
This can be used to verify that the file is being transferred to the correct location. A progress bar displays to show the overall progress (see Figure 36). The amount of time will vary with the size of the file. Figure 36 Progress Bar Quantum DXi6900 G1 User’s Guide...
Page 100 For more information on WinSCP, refer to the documentation on the WinSCP website. 6 Send the crash dump and the checksum file to Quantum using the Quantum FTP site. kdump_CX0916BVA00005_Flames_2009-07- 02_11h43m48s.tar.bz2...
Page 101: Fru Removal And Replacement Procedures
Chapter 3 FRU Removal and Replacement Procedures The Quantum DXi6900 G1 system is designed to be easily maintained by field service engineers. This chapter contains the following sections: • Hot-Swappable Parts • Opening and Closing the Node • Inside the DXi6900 G1 Node •...
Page 102: Hot-Swappable Parts
• DXi6900 G1 Replacement Cables Hot-Swappable Parts Not all FRUs (Field Replaceable Units) and CRUs (Customer Replaceable Units) in the DXi6900 G1 are capable of being removed and replaced during normal system operation (hot-swappable). Refer to Table 11 to determine if a part is hot-swappable, or if the...
Page 103 Network Daughter Card Processor and Heatsink Hard Drive Backplane System Board Node Node Chassis DXi6900 G1 Array Module (RBOD) and Expansion Module (EBOD) Parts Hard Drive Power Supply Array Module Controller Array Module BBU Expansion Module ESM Canister Array or Expansion Module Chassis...
Page 104: Opening And Closing The Node
Caution: Use appropriate ESD precautions, including the use of a grounding strap, when working inside the Node. Some DXi6900 G1 FRU replacement procedures require removing the Node from the rack and opening the top cover to access the inside of the Node.
Page 105: Opening The Dxi6900 G1 Node
Node in the rack, you still must disconnect both power cables from the Node prior to opening the Node cover. To remove the DXi6900 G1 Node from the rack and remove the top cover: 1 Shut down the DXi6900 G1 Node (see...
Page 106: Figure 37 Removing The Dxi6900 G1 Node From The Rack
7 Lift the Node up and away from the rack and place it on a level surface. WARNING: The DXi6900 G1 Node (including hard drives) weighs 53.0 pounds (24.0 kg). A minimum of two people are required to lift the chassis.
Page 107: Figure 38 Node Power Button
Latch release lock Cover Node cover 10 Lift the latch on top of the Node and slide the cover back. 11 Grasp the cover on both sides, and carefully lift the cover away from the Node. Quantum DXi6900 G1 User’s Guide...
Page 108: Closing The Dxi6900 G1 Node
(see Removing the Cooling Fan Assembly). Closing the DXi6900 G1 To replace the DXi6900 G1 Node cover and return the Node to the rack Node after completing the repair: 1 Optional) If you were replacing memory modules, replace the...
Page 109: Figure 41 Replacing The Cooling Shroud
Lower the cooling shroud into the chassis until it is firmly seated. Note: For proper seating of the cooling shroud in the chassis, ensure that the cables inside the system are routed along the chassis 3 Lift the latch on the cover (see Figure 42). Quantum DXi6900 G1 User’s Guide...
Page 110: Figure 42 Replacing The Node Cover
5 Push down the latch to move the cover into the closed position. 6 Rotate the latch release lock in a clockwise direction to secure the cover. 7 Pull the inner slide rails out of the rack until they lock into place (see Figure 43). Quantum DXi6900 G1 User’s Guide...
Page 111: Figure 43 Installing The Dxi6900 G1 Node In The Rack
Chapter 3: FRU Removal and Replacement Procedures Opening and Closing the Node Figure 43 Installing the DXi6900 G1 Node in the Rack Rear rail standoffs Rear rail J-slots Slide-release lock button Inner slide rails Lock lever 8 Locate the rear rail standoff on each side of the system and lower them into the rear J-slots on the slide assemblies.
Page 112 Opening and Closing the Node 14 If applicable, replace the front bezel. Insert the right side of the bezel into the slots on the right side of the Node, then snap the left side of the bezel into place. Quantum DXi6900 G1 User’s Guide...
Page 113: Inside The Dxi6900 G1 Node
Chapter 3: FRU Removal and Replacement Procedures Inside the DXi6900 G1 Node Inside the DXi6900 G1 Node Figure 44 illustrates the interior of the DXi6900 G1 Node with the cover removed. Refer to Table 12 for a description of the numbered items.
Page 114: Replacing Node Hard Drives
Cooling fans (6) Hard drive backplane Replacing Node Hard Drives This section describes how to remove and replace hard disk drives (HDDs) in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Node Hard Drive •...
Page 115: Obtaining A Replacement Node Hard Drive
Quantum Customer Support (see Figure 45). Hard Drive Caution: Always make sure to use Quantum-supplied new drives as replacement drives. Never insert a drive that was removed from another system (not even another DXi6900 G1 system). You will need the following items to perform this procedure: •...
Page 116: Replacing A Node Hard Drive
Chapter 3: FRU Removal and Replacement Procedures Replacing Node Hard Drives Replacing a Node Hard This section describes how to remove and replace a drive in the DXi6900 Drive G1 Node. Hard drives are pre-assembled in hot-pluggable drive carriers that fit into the drive bays.
Page 117 RAID set. After removing a drive, first wait one minute. Then insert a working drive and wait for the RAID set to finish rebuilding (red indicator light is off) before removing another drive. Quantum DXi6900 G1 User’s Guide...
Page 118: Figure 47 Node Drive Carrier Leds
Blinking amber indicates drive failure Removing a Drive from the Node To remove the failed hard drive from the DXi6900 G1 Node: Caution: You must replace the drive within three minutes after removal to prevent the possibility of overheating the equipment.
Page 119: Figure 48 Removing And Installing A Node Hard Drive
Hard drive carrier Hard drive handle Installing a Replacement Drive in the Node To install the replacement hard drive in the DXi6900 G1 Node: Caution: Use only the Quantum-supplied replacement drive to perform the replacement procedure. Do not use any other drive (not even one taken from another DXi).
Page 120: Replacing Node Power Supplies
Replacing Node Power Supplies • The rebuild process takes approximately 3 hours (normal system load). • You can continue to use the DXi6900 G1 normally while the drive rebuilds. System performance may be reduced during the rebuilding process. 4 If necessary, replace the front bezel on the Node.
Page 121: Replacing A Node Power Supply
This section describes how to remove and replace a power supply in the Power Supply DXi6900 G1 Node. If a power supply fails, you will be notified by a service ticket in the remote management console. Caution: Use appropriate ESD precautions, including the use of a grounding strap, when performing this procedure.
Page 122: Figure 50 Dxi6900 G1 Node Power Supplies
Chapter 3: FRU Removal and Replacement Procedures Replacing Node Power Supplies Figure 50 DXi6900 G1 Node Power Supplies Power supplies Use the indicator LEDs on the power supply to identify the failed power supply (see Figure 51). • Not lit - Indicates power is not connected. (May also indicate power supply failure.)
Page 123: Figure 51 Node Power Supply Led
Removing a Failed Power Supply from the Node To remove the failed power supply from the DXi6900 G1 Node: Caution: Make sure to remove the failed power supply (amber or dark LED handle) and not the functioning power supply (green LED handle).
Page 124: Figure 52 Removing And Installing A Node Power Supply
Release latch Installing a Replacement Power Supply in the Node To install the replacement power supply in the DXi6900 G1 Node: 1 Slide the replacement power supply into the chassis until the power supply is fully seated and the release latch snaps into place (see Figure 52).
Page 125: Replacing Node Cooling Fans
This section describes how to remove and replace a cooling fan in the Cooling Fan DXi6900 G1 Node. If a cooling fan fails, you will be notified by an admin alert in the remote management console. Quantum DXi6900 G1 User’s Guide...
Page 126 Installing a Replacement Cooling Fan in the Node Identifying a Failed Cooling Fan in the Node The DXi6900 G1 Node contains six cooling fans that provide cooling for the processors, expansion cards, and memory modules. To identify the failed cooling fan:...
Page 127: Figure 54 Checking Fan Status
Replacing Node Cooling Fans Figure 54 Checking Fan Status Removing a Failed Cooling Fan from the Node To remove the failed cooling fan from the DXi6900 G1 Node: 1 Shut down the system (see Turning On and Shutting Down the System on page 23).
Page 128: Figure 55 Removing And Installing A Cooling Fan
Cooling fan connector Installing a Replacement Cooling Fan in the Node To install the replacement cooling fan in the DXi6900 G1 Node: 1 Align the plug at the base of the cooling fan with the connector on the system board (see Figure 55).
Page 129: Replacing Node Memory Modules
Chapter 3: FRU Removal and Replacement Procedures Replacing Node Memory Modules Replacing Node Memory Modules This section describes how to remove and replace memory modules in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Node Memory Module •...
Page 130: Table 13 Dxi6900 G1 Memory Configurations
Installing a Replacement Memory Module in the Node Identifying Node Memory Locations The DXi6900 G1 Node uses 16 GB memory modules (DIMMs). The Node has 24 memory sockets divided into 2 sets (A and B) of 12 slots each. Each set (A or B) is dedicated to one CPU. Only 8 or 16 of the 24...
Page 131 • 8 memory modules are installed in slots A1–A4 and 1 or 2 RBODs B1–B4 ( white sockets). 3 or more EBODs • 8 memory modules are installed in slots A5–A8 and B5–B8 ( black sockets). Quantum DXi6900 G1 User’s Guide...
Page 132: Figure 57 Dxi6900 G1 Node Memory Module Locations
Chapter 3: FRU Removal and Replacement Procedures Replacing Node Memory Modules Figure 57 DXi6900 G1 Node Memory Module Locations White sockets - 8 memory modules are installed for all configurations Black sockets - 8 memory modules are installed for 119 TB and larger configurations Green sockets - Not used Quantum DXi6900 G1 User’s Guide...
Page 133: Figure 58 Dset - Memory Information
5 Decompress the DSET report and open the DSET report interface file dsetreport.hta. Note: When prompted, enter the password “dell” (no quotes, all lowercase letters). 6 Navigate to System > Main Chassis > Memory. (see Figure 58). Figure 58 DSET - Memory Information Quantum DXi6900 G1 User’s Guide...
Page 134: Figure 59 Removing And Installing A Memory Module
Not Occupied. Removing a Failed Memory Module from the Node To remove the failed memory module from the DXi6900 G1 Node: WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them.
Page 135 Replacing Node Memory Modules Installing a Replacement Memory Module in the Node To install the replacement memory module in the DXi6900 G1 Node: Caution: Handle the memory modules by the card edges and avoid touching the components on the memory module.
Page 136: Replacing Node Cmos Battery
This section describes how to remove and replace the CMOS battery located on the DXi6900 G1 Node motherboard. The CMOS battery allows the DXi6900 G1 to retain BIOS settings and the internal clock time when not connected to a power source.
Page 137: Figure 61 Checking Cmos Battery Status
Installing a Replacement CMOS Battery in the Node Identifying a Failed CMOS Battery To identify a failed CMOS battery in the DXi6900 G1 Node: 1 Log on to the remote management console as the service user (see Accessing Remote Management on page 25).
Page 138: Figure 62 Dxi6900 G1 Node Cmos Battery Location
Chapter 3: FRU Removal and Replacement Procedures Replacing Node CMOS Battery Removing a Failed CMOS Battery from the Node To remove the failed CMOS battery from the DXi6900 G1 Node: 1 Shut down the system (see Turning On and Shutting Down the System on page 23).
Page 139: Figure 63 Removing And Installing A Cmos Battery
5 Lift the battery out of the securing tabs at the negative side of the connector. Installing a Replacement CMOS Battery in the Node To install the replacement CMOS battery in the DXi6900 G1 Node: 1 Support the battery connector by pressing down firmly on the positive side of the connector.
Page 140: Replacing Node Expansion Cards
Replacing an Expansion Card in Riser 2 or 3 • 8 Gb Fibre Channel to 16 Gb Fibre Channel Card Swap Identifying Expansion The expansion cards in the DXi6900 G1 node are installed in PCIe Card Locations expansion slots located three expansion card risers (see Figure 64).
Page 141: Figure 64 Dxi6900 G1 Node Expansion Card Locations
Chapter 3: FRU Removal and Replacement Procedures Replacing Node Expansion Cards Figure 64 DXi6900 G1 Node Expansion Card Locations Expansion card riser 1 Expansion card riser 2 Expansion card riser 3 Node rear Table 14 DXi6900 G1 Node Riser Slot...
Page 142: Obtaining A Replacement Expansion Card
Obtaining a Before beginning the replacement procedure, make sure that you have Replacement Expansion the required replacement kit. The appropriate replacement expansion card will be provided by Quantum Customer Support (see Figure 65). Card Note: If you are replacing the 8 Gb Fibre Channel cards with 16 Gb...
Page 143 Replacement dual port 10 GBase-T card (Intel X540) PN 8-01445-09 Replacement dual port 8 Gb Fibre Channel card (Qlogic QLE2562) PN 6H20P Replacement half-height dual port 16 Gb Fibre Channel card (Qlogic QLE2662) PN 8-01444-01 Quantum DXi6900 G1 User’s Guide...
Page 144: Replacing An Expansion Card In Riser 1
• Dual port 10 GbE card (Intel X520 DA2) • Quad port 1 GbE card (Intel i350) • Slot 3 (bottom) - Dual port 8 Gb Fibre Channel card (Qlogic QLE2562) or Dual port 16 Gb Fibre Chanel card (Qlogic QLE2662) Quantum DXi6900 G1 User’s Guide...
Page 145 Opening and Closing the Node page 78). 3 Disconnect any cables connected to the expansion card. 4 Holding the touch points, lift the expansion card riser 1 from the riser connector on the system board (see Figure 66). Quantum DXi6900 G1 User’s Guide...
Page 146: Figure 66 Removing And Installing The Expansion Card Riser 1
Expansion card riser 1 connector 5 Press tab A and rotate the latch clockwise (see Figure 67). 6 Press tab B and rotate the latch down. 7 Remove the expansion card from the expansion card riser. Quantum DXi6900 G1 User’s Guide...
Page 147: Figure 67 Removing And Installing An Expansion Card In Riser 1
7 Turn on the system (see Turning On and Shutting Down the System on page 23). 8 Run Factory Detect Hardware from the Service Menu to detect the new hardware (see Factory Detect Hardware on page 44). Quantum DXi6900 G1 User’s Guide...
Page 148: Replacing An Expansion Card In Riser 2 Or 3
To remove a failed expansion card from riser 2 or 3: 1 Shut down the system (see Turning On and Shutting Down the System on page 23). 2 Remove the Node cover (see Opening and Closing the Node page 78). Quantum DXi6900 G1 User’s Guide...
Page 149: Figure 68 Removing And Installing The Expansion Card Riser 2
(see Figure 68 Figure 69). Figure 68 Removing and Expansion card riser 2 Back riser guide Installing the Expansion Card Riser 2 Expansion card riser 2 connector Front riser guide Quantum DXi6900 G1 User’s Guide...
Page 150: Figure 69 Removing And Installing The Expansion Card Riser 3
Front riser guide Expansion card riser 3 connector 5 Lift the expansion card latch out of the slot (see Figure 70). 6 Grasp the expansion card by its edges, and remove it from the expansion card connector. Quantum DXi6900 G1 User’s Guide...
Page 151: Figure 70 Removing And Installing An Expansion Card In Riser 2 Or
3 Replace the expansion card latch. Note: To install a full length card, use the supports provided on the cooling shroud. 4 If applicable, connect any cables to the expansion card. Quantum DXi6900 G1 User’s Guide...
Page 152: Gb Fibre Channel To 16 Gb Fibre Channel Card Swap
Figure 65). You will need the following items to perform this procedure: • DXi6900 G1 16 Gb Fibre Channel Conversion Kit. (PN 8-01444-01) • ESD grounding wrist strap (included in the replacement kit) Replace the Half-Height Fibre Channel Card To swap the half-height 8 Gb Fibre Channel card with a 16 Gb Fibre...
Page 153: Figure 71 Delete Remote Host Mappings
78). 9 Remove the 8 Gb Fibre Channel card in Slot 3: c Holding the touch points, lift the expansion card riser 1 from the riser connector on the system board (see Figure 72). Quantum DXi6900 G1 User’s Guide...
Page 154: Figure 72 Removing And Installing The Expansion Card Riser 1
Expansion card riser 1 connector d Press tab A and rotate the latch clockwise (see Figure 73). e Press tab B and rotate the latch down. f Remove the Fibre Channel card from the expansion card riser. Quantum DXi6900 G1 User’s Guide...
Page 155: Figure 73 Removing And Installing A Fibre Channel Card In Riser
IReplace the Full-Height Fibre Channel Cards To swap the full-height 8 Gb Fibre Channel card with a 16 Gb Fibre Channel card from the DXi6900 G1 Node: 1 Remove the 8 Gb Fibre Channel card in Slot 7: a Lift the expansion card latch out of the slot (see Figure 74).
Page 156: Figure 74 Removing And Installing A Fibre Channel Card In Riser
(see Figure 74). b Insert the card-edge connector firmly into the expansion card connector until the card is fully seated. c To install a full length card, use the supports provided on the cooling shroud. Quantum DXi6900 G1 User’s Guide...
Page 157 Accessing Remote Management on page 25). 9 Navigate to Configuration > VTL > Remote Host Access > Remote Host Mapping. 10 Under Remote Host Mapping & Groups, create new groups and remap to the appropriate target ports. Quantum DXi6900 G1 User’s Guide...
Page 158 Channel ports 2 (F2) and 3 (F3) will no longer be available. If one of the reduced ports was a PTT port, you will need to reconfigure a new port for PTT. a Click Add. The Map Remote Hosts, Define Groups page displays (see Figure 75). Quantum DXi6900 G1 User’s Guide...
Page 159: Figure 75 Map Remote Hosts, Define Groups Page
Note: You must configure a host before it is available in the Host drop-down box. • Target - Select the target (port) to associate with the group. The Backpanel Locations section displays a graphical representation of the Fibre Channel and Ethernet ports as they Quantum DXi6900 G1 User’s Guide...
Page 160 SAN. The CCL is accessible to hosts only through LUN Caution: If you are not sure if you should use CCL, contact Quantum Customer Support before you enable this option. 13 Select the check boxes for the media changer and tape drives to add to the host access group.
Page 161: Replacing The Node Integrated Storage Controller
Figure 76 Physical Device Discovery Page Replacing the Node Integrated Storage Controller This section describes how to remove and replace the integrated storage controller in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Integrated Storage Controller •...
Page 162: Replacing The Integrated Storage Controller
Enabling Data-at-Rest Encryption on a Replacement Integrated Storage Controller Identifying a Failed Integrated Storage Controller The DXi6900 G1 Node contains an integrated storage controller (Dell PERC H710) that supports the SAS hard drives in the Node. To identify a failed integrated storage controller:...
Page 163: Figure 78 Checking Integrated Storage Controller Status
78). Figure 78 Checking Integrated Storage Controller Status Removing a Failed Integrated Storage Controller To remove the integrated storage controller from the DXi6900 G1 Node: 1 Shut down the system (see Turning On and Shutting Down the System on page 23).
Page 164: Figure 79 Removing And Installing The Integrated Storage Controller
Release levers Installing a Replacement Integrated Storage Controller To install the replacement integrated storage controller in the DXi6900 G1 Node: 1 Align one end of the integrated storage controller card with the card holder on the system board (see Figure 79).
Page 165 If Data-at-Rest Encryption is enabled on the system, additional steps are required to enable the encryption keys on the replacement PERC H710 controller. Until the keys are enabled on the new H710 controller, the system cannot boot from the boot hard drives. Quantum DXi6900 G1 User’s Guide...
Page 166: Figure 80 Checking Data-At-Rest Encryption Status
Caution: To enable encryption on the new PERC H710 controller, you will need the passphrase used to enable Data-at-Rest Encryption on the DXi6900 G1. The customer should have recorded this passphrase. In addition, the customer should have created a Data-at-Rest Recovery File. The passphrase is contained in the recovery file.
Page 167: Figure 81 Perc Raid Bios - Virtual Disk Management
PERC H710. The procedure is the same for both. Figure 81 PERC RAID BIOS - Virtual Disk Management 6 Press F2 to display the operations menu, and then select Security Key Management > Create Key (see Figure 82). Quantum DXi6900 G1 User’s Guide...
Page 168: Figure 82 Perc Raid Bios - Security Key Management
Create Security Key 8 Navigate to the VD Mgmt screen and select PERC H710 Mini in the list. Press F2 to display the operations menu, and then select Foreign Config > Import (see Figure 84). Quantum DXi6900 G1 User’s Guide...
Page 169: Figure 84 Perc Raid Bios - Key Import
9 on the VD Mgmt screen, verify that the disk group is imported and that disks are no longer shaded gray (see Figure 85). Figure 85 PERC RAID BIOS - Verifying Imported Drives 10 Exit the RAID BIOS and allow the system to boot. Quantum DXi6900 G1 User’s Guide...
Page 170: Replacing The Node Integrated Storage Controller Battery
Replacing the Node Integrated Storage Controller Battery This section describes how to remove and replace the battery in the integrated storage controller in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Integrated Storage Controller Battery •...
Page 171: Replacing The Integrated Storage Controller Battery
Installing a Replacement Integrated Storage Controller Battery Identifying a Failed Integrated Storage Controller Battery The integrated storage controller (Dell PERC H710) in the DXi6900 G1 Node includes a battery that protects the RAID controller during power failures. The battery allows the RAID controller to store any cached data until power can be restored.
Page 172: Figure 87 Checking Integrated Storage Controller Battery Status
Figure 87 Checking Integrated Storage Controller Battery Status Removing a Failed Integrated Storage Controller Battery To remove the integrated storage controller battery from the DXi6900 G1 Node: 1 Shut down the system (see Turning On and Shutting Down the System on page 23).
Page 173: Replacing The Node Network Daughter Card
Replacing the Node Network Daughter Card This section describes how to remove and replace the network daughter card in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Network Daughter Card...
Page 174: Obtaining A Replacement Network Daughter Card
Obtaining a Before beginning the replacement procedure, make sure that you have Replacement Network the required replacement kit. The appropriate replacement network daughter card will be provided by Quantum Customer Support (see Daughter Card Figure 89). You will need the following items to perform this procedure: •...
Page 175: Figure 90 Checking Network Daughter Card Status
• Installing a Replacement Network Daughter Card Identifying a Failed Network Daughter Card The DXi6900 G1 Node contains a network daughter card that provides three customer-accessible 1 GbE ports (ETH1, ETH2, and ETH3) in the Node. Note: The service port, ETH0, is also located on the network daughter card.
Page 176: Figure 91 Removing And Installing The Network Daughter Card
Chapter 3: FRU Removal and Replacement Procedures Replacing the Node Network Daughter Card Removing a Failed Network Daughter Card To remove the network daughter card from the DXi6900 G1 Node: 1 Shut down the system (see Turning On and Shutting Down the System on page 23).
Page 177: Replacing A Node Processor And Heatsink
Chapter 3: FRU Removal and Replacement Procedures Replacing a Node Processor and Heatsink Installing a Replacement Network Daughter Card To install the replacement network daughter card in the DXi6900 G1 Node: 1 Angle the card so that the RJ-45 connectors fit through the slot in...
Page 178: Obtaining A Replacement Processor And Heatsink
Obtaining a Before beginning the replacement procedure, make sure that you have Replacement Processor the required replacement kit. The appropriate replacement processor and heatsink will be provided by Quantum Customer Support (see and Heatsink Figure 92). You will need the following items to perform this procedure: •...
Page 179: Replacing The Processor And Heatsink
• Installing a Replacement Processor and Heatsink Identifying a Failed Processor and Heatsink The DXi6900 G1 Node contains two processors (CPUs), and each is covered by a heatsink to dissipate heat. To identify a failed processor and heatsink: 1 Access the remote management console (see...
Page 180: Figure 93 Checking Processor And Heatsink Status
Heatsink Status Removing a Failed Processor and Heatsink To remove the processor and heatsink from the DXi6900 G1 Node: WARNING: The heatsink and processor are hot to the touch for some time after the system has been powered down. Allow the heatsink and processor to cool before handling them.
Page 181: Figure 94 Removing And Installing The Processor Heatsink
6 Position your thumb firmly over the processor socket release lever near the unlock icon, and release the lever from the locked position by pushing down and out from under the tab (see Figure 95). Quantum DXi6900 G1 User’s Guide...
Page 182: Figure 95 Processor Shield Opening And Closing Lever Sequence
Be careful not to bend the pins in the socket when removing the processor out of the socket. 11 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. Quantum DXi6900 G1 User’s Guide...
Page 183: Figure 96 Removing And Installing A Processor
ZIF socket Notches in processor Socket keys Installing a Replacement Processor and Heatsink To install the replacement processor and heatsink in the DXi6900 G1 Node: 1 Align the processor with the socket keys on the ZIF socket (see Figure 96).
Page 184 11 Turn on the system (see Turning On and Shutting Down the System on page 23). 12 Run Factory Detect Hardware from the Service Menu to detect the new hardware (see Factory Detect Hardware on page 44). Quantum DXi6900 G1 User’s Guide...
Page 185: Replacing The Node Hard Drive Backplane
Replacing the Node Hard Drive Backplane This section describes how to remove and replace the hard drive backplane in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Hard Drive Backplane •...
Page 186: Replacing The Hard Drive Backplane
Replacing the Hard This section describes how to remove and replace the hard drive Drive Backplane backplane in the DXi6900 G1 Node. The hard drive backplane connects the SAS hard drives in the Node to the PERC H710 integrated storage controller.
Page 187: Figure 98 Removing And Installing The Hard Drive Backplane
6 Press the release tabs and slide the backplane upward. Figure 98 Removing and Installing the Hard Drive Backplane Backplane power cables Hard drive backplane connectors Backplane signal cable Hard drive backplane SAS Cables Release tabs Quantum DXi6900 G1 User’s Guide...
Page 188: Figure 99 Hard Drive Backplane Cabling Diagram
SAS connector on system board Installing a Replacement Hard Drive Backplane To install the replacement hard drive backplane in the DXi6900 G1 Node: 1 Use the hooks at the base of the chassis as guides to align the hard drive backplane (see...
Page 189: Replacing The Node System Board
9 In the remote management console, delete any administrative alerts and close any service tickets. Replacing the Node System Board This section describes how to remove and replace the system board in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement System Board •...
Page 190: Replacing The System Board
Replacing the System This section describes how to remove and replace the system board in Board the DXi6900 G1 Node. The system board hosts numerous components, including the processors, integrated storage controller, network daughter card, expansion card risers, and cooling fan assembly.
Page 191 (J_SASX8) on the system board (see Figure 101). b Press down and hold the metal tab on the mini SAS cable connector. c Pull the mini SAS cable out of the connector on the system board. Quantum DXi6900 G1 User’s Guide...
Page 192: Figure 101 Removing And Installing The Mini Sas Cable Connector
Caution: Take care not to damage the system identification button while removing the system board from the chassis. Caution: Do not lift the system board assembly by grasping a memory module, processor, or other components. Quantum DXi6900 G1 User’s Guide...
Page 193: Figure 102 Removing And Installing The System Board
10 Remove the network daughter card. (see Replacing the Network Daughter Card on page 148). Installing a Replacement System Board To install the replacement system board in the DXi6900 G1 Node: 1 Transfer the following components to the new system board: Quantum DXi6900 G1 User’s Guide...
Page 194 122). e Cooling fan assembly (see Removing and Installing the Cooling Fan Assembly on page 224). f Power supplies (see Replacing a Node Power Supply page 95). 5 Reconnect all cables to the system board. Quantum DXi6900 G1 User’s Guide...
Page 195 After replacing the system board, you must install the service tag (specific to the Node) on the replacement system board. This allows the DXi6900 G1 software to recognize and display the correct service tag on the Hardware Status page. In addition, you must run a utility to update the OEM ID. This correctly sets the system OEM ID to Quantum.
Page 196 DXi-Series Software Installation and Upgrade Guide (6-67321). • Asset_Tag.zip file (available on the DXi6900 G1 downloads page on https://csweb.quantum.com) • 82DFV_R720_CustBSU.pm file (available on the DXi6900 G1 downloads page on https://csweb.quantum.com)
Page 197 Verifying iDRAC Settings After replacing the system board, you must verify that certain iDRAC settings are set to the Quantum required value, and make any changes as needed: 1 As the system boots, press F2 to display the System Setup Main Menu.
Page 198: Replacing The Node
10 Select OK and press <Enter>. 11 Select Yes and press <Enter> to reboot the system. Replacing the Node This section describes how to remove and replace the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Node •...
Page 199: Replacing The Node
Information Tag system serial number Replacing the Node This section describes how to remove and replace the DXi6900 G1 Node. If removing and replacing individual FRUs and CRUs does not resolve service problems, then the entire Node must be replaced.
Page 200 Upgrade Guide, PN 6-68286), and the customer data currently on the system will be lost. Caution: Use appropriate ESD precautions, including the use of a grounding strap, when performing this procedure. Removing and replacing the DXi6900 G1 Node includes the following steps: • Removing a Failed Node •...
Page 201 Node. All other required expansion cards are pre- installed in the replacement Node. Installing a Replacement Node To install the replacement DXi6900 G1 Node: 1 Install the hard drives from the failed Node in the correct locations in the replacement Node (see Replacing a Node Hard Drive page 90).
Page 202: Replacing The Node Chassis
Navigate to Serial Numbers > Set System Serial Number. c Follow the prompts to set the system serial number. 8 If the DXi6900 G1 is configured for NAS, OST, VTL, or PTT, perform the following actions: • NAS and OST - Disjoin and rejoin the Active Directory Domain or Workgroup on the Configuration >...
Page 203: Replacing The Node Chassis
PN HHJ1G Replacing the Node This section describes how to remove and replace the DXi6900 G1 Node Chassis chassis. There are several items within the Node chassis that are not replaceable as individual FRUs. If any of these components fail, the entire Node chassis must be replaced.
Page 204 5 Disconnect the mini SAS cable from the system board: Caution: To avoid damaging the mini SAS cable and connector, follow the correct procedure when removing the mini SAS cable from the system board. Quantum DXi6900 G1 User’s Guide...
Page 205: Figure 106 Removing And Installing The Mini Sas Cable Connector
Caution: Do not lift the system board assembly by grasping a memory module, processor, or other components. Note: Leave the CPUs and heatsinks, memory modules, and network daughter card installed in the system board. There is no need to remove these components. Quantum DXi6900 G1 User’s Guide...
Page 206: Figure 107 Removing And Installing The System Board
Support bracket (not present on all systems) Installing a Replacement Node Chassis To install the replacement DXi6900 G1 Node chassis: 1 Install the hard drives from the failed Node chassis in the correct locations in the replacement chassis (see Replacing a Node Hard Drive on page 90).
Page 207 Node chassis to the replacement Node chassis. Note: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. 6 Close the Node cover (see Opening and Closing the Node). Quantum DXi6900 G1 User’s Guide...
Page 208: Replacing Array Or Expansion Module Hard Drives
• Installing a Replacement Drive in an Array or Expansion Module Note: DXi6900 G1 hard disk drives are hot-swappable. You do not need to shut down the system to remove and replace a drive. Caution: Powering down the system incorrectly or removing the wrong drive during a drive failure can result in potential data loss.
Page 209: Preparing To Replace The Array Or Expansion Hard Drive
PN 9-03802-02 (non-SED) Identifying a Failed This section describes how to remove and replace a drive in a DXi6900 Array or Expansion G1 Array module (RBOD) or Expansion module (EBOD). Hard drives are pre-assembled in hot-pluggable drive carriers that fit into the drive bays.
Page 210 1 Access the remote management console to view the current hardware status (see Accessing Remote Management on page 25). a From the Status > Hardware > Summary page, click Storage Arrays. The Storage Arrays page displays (see Figure 109). Quantum DXi6900 G1 User’s Guide...
Page 211: Figure 109 Storage Arrays Page
To view the hard drives within a specific array, click Qarray1 for the first array and Qarray2 for the second array. The Expansion modules are listed under the Array modules if present. The array components page displays (see Figure 110). Quantum DXi6900 G1 User’s Guide...
Page 212: Figure 110 Array Module Components Page
Replacing Array or Expansion Module Hard Drives Figure 110 Array Module Components Page c To view the array hard drive status, click Drives. The Drives page displays (see Figure 111). Figure 111 The Array Module Drives Page Quantum DXi6900 G1 User’s Guide...
Page 213 Expansion Module 1-2 (Qarray 1, Tray 2) Expansion Module 1-1 (Qarray 1, Tray 1) Array Module 1 (Qarray 1, Tray 99) The DXi6900 G1 Array modules (RBODs) and Expansion modules (EBODs) each support twelve high capacity (4 TB) hard disk drives (Figure 112).
Page 214: Figure 112 Dxi6900 G1 Array And Expansion Module Drive Slot
Chapter 3: FRU Removal and Replacement Procedures Replacing Array or Expansion Module Hard Drives Figure 112 DXi6900 G1 Array and Expansion Module Drive Slot Numbering HDD Slot 1 HDD Slot 2 HDD Slot 3 HDD Slot 4 HDD Slot 5...
Page 215: Identifying An Array Or Expansion Module Hard Drive In A Non-Critical Fault (Ncf) Status
1 Identify the Tray ID and the Sled ID of the hard drive sled you want to remove. These IDs are required for the CLI command. 2 Connect to the system node (see Connecting to the DXi6900 G1 Node on page 32).
Page 216: Figure 114 Santricity Application
Replacing Array or Expansion Module Hard Drives Identifying an Impending Drive Failure - Santricity To view the drive status via Santricity: 1 Connect to Santricity (see Connecting to the DXi6900 G1 Node page 32). 2 Type SANtricity and press <Enter>. The Santricity application appears (see Figure 114).
Page 217: Failing A Non-Critical Fault (Ncf) Or Optimal Hard Drive
Failing a Drive - Santricity Failing a Drive - Command Line To fail a drive via the Command Line Interface: 1 Connect to the system node (see Connecting to the DXi6900 G1 Node on page 32). Quantum DXi6900 G1 User’s Guide...
Page 218 195). Failing a Drive - Santricity To fail a drive via Santricity: 1 Connect to the Santricity (see Connecting to the DXi6900 G1 Node on page 32). 2 Type SMclient and press <Enter>. The Santricity application appears (see Figure 114).
Page 219: Figure 116 Santricity Drive Fail
Figure 116 Santricity Drive Fail The Confirm Fail Drive dialog box opens (see Figure 117). Figure 117 Confirm Fail Drive 6 Type “Yes” in the field provided. 7 Click OK. The Enter Password dialog box opens (see Figure 118). Quantum DXi6900 G1 User’s Guide...
Page 220: Figure 118 Enter Array Password
10 Once the drive fails, the Service Action Allowed LED will light (see Figure 113). 11 Remove and replace the failed drive (see Removing a Drive from an Array or Expansion Module on page 195). Quantum DXi6900 G1 User’s Guide...
Page 221: Removing A Drive From An Array Or Expansion Module
Chapter 3: FRU Removal and Replacement Procedures Replacing Array or Expansion Module Hard Drives Removing a Drive from To remove the failed hard drive from a DXi6900 G1 Array module an Array or Expansion (RBOD) or Expansion module (EBOD): Module WARNING: DO NOT replace a drive until determining its status.
Page 222: Installing A Replacement Drive In An Array Or Expansion Module
Installing an Array or Expansion Hard Drive Hard drive handle Hard drive carrier Installing a To install the replacement hard drive in a DXi6900 G1 Array module Replacement Drive in (RBOD) or Expansion module (EBOD): an Array or Expansion Module Caution: When installing a hard drive, ensure that the adjacent drives are fully installed.
Page 223: Replacing Array Or Expansion Module Power Supplies
• The rebuild process takes approximately 17 hours (no system load) to 23 hours (normal system load). • You can continue to use the DXi6900 G1 normally while the drive rebuilds. System performance may be reduced during the rebuilding process.
Page 224: Replacing An Array Or Expansion Power Supply
This section describes how to remove and replace a power supply in a Expansion Power DXi6900 G1 Array module (RBOD) or Expansion module (EBOD). If a power supply fails, you will be notified by a service ticket in the remote Supply management console.
Page 225: Figure 122 Dxi6900 G1 Array And Expansion Module Power Supplies
Chapter 3: FRU Removal and Replacement Procedures Replacing Array or Expansion Module Power Supplies Figure 122 DXi6900 G1 Array and Expansion Module Power Port 1 Port 2 Supplies ID/Diag Power supplies Use the indicator LEDs on the power supply to identify the failed power...
Page 226: Figure 124 Removing And Installing An Array Or Expansion Module
Replacing Array or Expansion Module Power Supplies Removing a Failed Power Supply from an Array or Expansion Module To remove the failed power supply from the DXi6900 G1 Array module (RBOD) or Expansion module (EBOD): Caution: Make sure to remove the failed power supply (service action LED is amber) and not the functioning power supply (AC enabled LED is green).
Page 227: Replacing An Array Module Controller
Installing a Replacement Power Supply in an Array or Expansion Module To install the replacement power supply in the DXi6900 G1 Array module (RBOD) or Expansion module (EBOD): 1 Ensure that the power switch on the new supply is in the off...
Page 228: Obtaining A Replacement Array Module Controller
Obtaining a Before beginning the replacement procedure, make sure that you have Replacement Array the required replacement kit. The appropriate replacement Array module controller will be provided by Quantum Customer Support (see Module Controller Figure 125). You will need the following items to perform this procedure: •...
Page 229: Figure 126 Checking Array Module Controller Status
• Installing a Replacement Array Module Controller Identifying a Failed Array Module Controller The DXi6900 G1 contains one or two Array modules (RBODs). Each Array module contains two controllers (A and B). To identify the failed Array module controller: 1 Access the remote management console (see...
Page 230: Figure 127 Array Module Controller Failure Leds
To remove the failed Array module controller: 1 Prepare the controller air blocker by removing it from the packaging and folding it inward at right angles so it is ready to insert into the open controller slot (see Figure 128). Quantum DXi6900 G1 User’s Guide...
Page 231: Figure 128 Controller Air Blocker
2 Disconnect the SAS cables from the failed controller. 3 Pull the handles out and toward the sides of the controller canister, and pull the Array module controller out of the Array module chassis (see Figure 129). Quantum DXi6900 G1 User’s Guide...
Page 232: Figure 129 Removing And Installing An Array Module Controller
4 Connect the SAS cables to the new controller (see Cabling Diagrams on page 241): 5 Run Factory Detect Hardware from the Service Menu to detect the new hardware (see Factory Detect Hardware on page 44). Quantum DXi6900 G1 User’s Guide...
Page 233: Replacing An Array Module Bbu
Replacing an Array Module BBU This section describes how to remove and replace the battery backup unit (BBU) in a DXi6900 G1 Array module (RBOD) and contains the following sections: • Obtaining a Replacement Array Module BBU •...
Page 234: Replacing An Array Module Bbu
Installing a Replacement Array Module BBU Identifying a Failed Array Module BBU The DXi6900 G1 contains one or two Array modules (RBODs). Each Array module contains two controllers (A and B), and each controller contains a battery backup unit (BBU).
Page 235: Figure 131 Checking Array Module Bbu Status
• Service Action Required - This LED is lit when the component has failed, but it is not yet in a state to be replaced. • Service Action Allowed - This LED is lit when the component has failed and is ready to be replaced. Quantum DXi6900 G1 User’s Guide...
Page 236: Figure 132 Array Module Controller Failure Leds
To remove the failed Array module BBU: 1 Prepare the controller air blocker by removing it from the packaging and folding it inward at right angles so it is ready to insert into the open controller slot (see Figure 128). Quantum DXi6900 G1 User’s Guide...
Page 237: Figure 133 Controller Air Blocker
2 Disconnect the SAS cables from the controller with the failed BBU. 3 Pull the handles out and toward the sides of the controller canister, and pull the Array module controller out of the Array module chassis (see Figure 134). Quantum DXi6900 G1 User’s Guide...
Page 238: Figure 134 Removing And Installing An Array Module Controller
4 Insert the controller air blocker into the open controller slot to make sure that correct airflow is maintained. 5 Press down on both of the top cover releases, and slide the top cover out to the rear of the controller canister (see Figure 135). Quantum DXi6900 G1 User’s Guide...
Page 239: Figure 135 Removing And Installing An Array Module Bbu
Installing a Replacement Array Module BBU To install the replacement Array module BBU: 1 Insert the new battery by sliding it towards the front of the controller canister (see Figure 135). Quantum DXi6900 G1 User’s Guide...
Page 240: Replacing An Expansion Module Esm Canister
Replacing an Expansion Module ESM Canister This section describes how to remove and replace the ESM canister in a DXi6900 G1 Expansion module (EBOD) and contains the following sections: • Obtaining a Replacement Expansion Module ESM Canister •...
Page 241: Obtaining A Replacement Expansion Module Esm Canister
Replacing an Expansion Module ESM Canister Obtaining a Before beginning the replacement procedure, make sure that you have Replacement Expansion the required replacement kit. The appropriate replacement Expansion module ESM canister will be provided by Quantum Customer Support Module ESM Canister (see Figure 125).
Page 242: Figure 137 Checking Expansion Module Esm Status
Chapter 3: FRU Removal and Replacement Procedures Replacing an Expansion Module ESM Canister Identifying a Failed Expansion Module ESM The DXi6900 G1 contains 0–13 Expansion modules (EBODs). Each Expansion module contains two ESM canisters (A and B). To identify the failed Expansion module ESM canister:...
Page 243: Figure 138 Expansion Module Esm Canister Failure Leds
1 Disconnect the SAS cables from the failed ESM canister. 2 Pull the handles out and toward the sides of the controller canister, and pull the Expansion module ESM canister out of the Expansion module chassis (see Figure 139). Quantum DXi6900 G1 User’s Guide...
Page 244: Figure 139 Removing And Installing An Expansion Module Esm Canister
Diagrams on page 241): 3 Update the ESM canister firmware: a Access the Service Menu (see Accessing the DXi6900 G1 Service Menu on page 38). b Navigate to Hardware Configuration > Setup external Storage > Upgrade Array Firmware > Upgrade ESM (EBOD) firmware.
Page 245: Replacing An Array Or Expansion Module
Quantum Support (ASPS) and reference NetApp knowledge base article 2016816. Replacing an Array or Expansion Module This section describes how to remove and replace the DXi6900 G1 Array module (RBOD) or Expansion module (EBOD) chassis and contains the following sections: •...
Page 246: Replacing The Array Or Expansion Module Chassis
(EBOD) chassis PN 9-02383-01 Replacing the Array or This section describes how to remove and replace the DXi6900 G1 Array Expansion Module module (RBOD) or Expansion module (EBOD) chassis. There are several items within the Array module or Expansion module chassis that are not Chassis replaceable as individual FRUs.
Page 247: Figure 141 Removing And Installing An Array Module Or Expansion
Using excessive force could bypass the slide rail stop mechanism. Figure 141 Removing and Installing an Array Module or Expansion Module Chassis Front of Array or Expansion Module 10-32 x 3/4 in. screw Quantum DXi6900 G1 User’s Guide...
Page 248 (right canister as you face the rear of the module). Installing a Replacement Array or Expansion Module Chassis To install the replacement DXi6900 G1 Array module or Expansion module chassis: 1 Install the hard drives from the failed Array module or Expansion...
Page 249 7 Run Factory Detect Hardware from the Service Menu to detect the new hardware (see Factory Detect Hardware on page 44). 8 In the remote management console, delete any administrative alerts and close any service tickets. Quantum DXi6900 G1 User’s Guide...
Page 250: Additional Removal And Replacement Procedures
To remove the cooling fan assembly: 1 Unlock the cooling fan assembly from the chassis by rotating the blue release lever upward (see Figure 142). 2 Lift the cooling fan assembly out of the chassis. Quantum DXi6900 G1 User’s Guide...
Page 251: Figure 142 Removing And Installing The Cooling Fan Assembly
1 Align the cooling fan assembly slots with the guide pins on the chassis (see Figure 142). 2 Slide the cooling fan assembly into the chassis. 3 Lock the cooling fan assembly into the chassis by rotating the blue release levers downward until firmly seated. Quantum DXi6900 G1 User’s Guide...
Page 252: Removing And Installing The Pcie Card Holder
Installing the PCIe Card Holder Replacing the PCIe Card Holder To replace the PCIe card holder: 1 Align the PCIe card holder with the projection on the chassis and push it down until firmly seated (see Figure 143). Quantum DXi6900 G1 User’s Guide...
Page 253: Removing And Installing The Cable Retention Bracket
Replacing the Cable Retention Bracket To replace the cable retention bracket: 1 Using alignment pins as guide, slide the cable retention bracket along the chassis wall until the tab snaps into place (see Figure 144). Quantum DXi6900 G1 User’s Guide...
Page 254: Removing And Installing The Information Tag
Caution: Do not use excessive force when removing the control panel as it can damage the connectors. 2 From inside the system, push the front panel out of the chassis. 3 Remove all the cables connecting the control panel to the chassis. Quantum DXi6900 G1 User’s Guide...
Page 255: Figure 145 Removing And Installing The Control Panel
To replace the information tag: 1 Replace the information tag from the failed Node chassis in the control panel in the new Node chassis. To do this, push the information tag into the control panel slot (see Figure 146). Quantum DXi6900 G1 User’s Guide...
Page 256: Dxi6900 G1 Replacement Cables
3 Insert the control panel into the slot in the chassis and secure the module with the screws. DXi6900 G1 Replacement Cables Table 16 lists the replacement cables that are available for DXi6900 G1. For cabling diagrams, see Appendix A, Cabling Diagrams.
Page 257 Chapter 3: FRU Removal and Replacement Procedures DXi6900 G1 Replacement Cables Part Number Description 9-02558-01 Replacement power cable (C13 to C14) Quantum DXi6900 G1 User’s Guide...
Page 258 Chapter 3: FRU Removal and Replacement Procedures DXi6900 G1 Replacement Cables Quantum DXi6900 G1 User’s Guide...
Page 259: Bios Settings
• Required DXi6900 G1 BIOS Settings Updating the DXi6900 G1 BIOS The DXI6900 G1 includes a custom Quantum BIOS that is installed on the system board in the Node. After replacing the system board, the BIOS is automatically updated to the correct Quantum version when the system boots up.
Page 260: Required Dxi6900 G1 Bios Settings
Chapter 4: BIOS Settings Required DXi6900 G1 BIOS Settings Required DXi6900 G1 BIOS Settings The DXi6900 G1 system board BIOS settings must be set to the required values for correct system operation. Note: Check CSWeb (https://csweb.quantum.com) for the latest hardware specification with required BIOS settings.
Page 261 Chapter 4: BIOS Settings Required DXi6900 G1 BIOS Settings System Memory Testing Enabled/Disabled Disabled Memory Operating Mode Advanced ECC Mode /Optimizer Optimizer Mode Mode/Mirror Mode/Spare Mode omconfig chassis biossetup attribute=MemOpMode setting=OptimizerMode Node Interleaving Disabled/Enabled Disabled Processor Settings Logical Processor Enabled/Disabled...
Page 262 Chapter 4: BIOS Settings Required DXi6900 G1 BIOS Settings Number of Cores SATA Settings Embedded SATA ACHI Mode/ATA Mode/RAID Mode/Off omconfig chassis biossetup attribute=EmbSata setting=Off Boot Mode BIOS/UEFI BIOS Boot Sequence Retry Disabled/Enabled Disabled BIOS Boot Settings Boot Sequence Hard Drive C:...
Page 263 Chapter 4: BIOS Settings Required DXi6900 G1 BIOS Settings Slot Disablement (Slots 1-7) Enabled/Disabled/Boot Driver Boot Driver Disabled (slots 1-7) Disabled omconfig chassis biossetup attribute=Slotn setting=BootDriverDisabled Where Slotn is (Slot1,Slot2,…) Serial Communications Serial Communication On without Console On with Console Redirection via...
Page 264 Chapter 4: BIOS Settings Required DXi6900 G1 BIOS Settings Setup Password Not Enabled/Enter Password Not Enabled Password Status Unlocked/Locked Unlocked TPM Security Off/On with Pre-boot Measurement /On without Pre- boot Measurement TPM Activation No Change No Change TPM Status Unknown...
Page 265 Chapter 4: BIOS Settings Required DXi6900 G1 BIOS Settings Report Keyboard Errors Report/Do Not Report Do Not Report omconfig chassis biossetup attribute=ReportKbdErr setting=NoReport F1/F2 Prompt on Error Enabled/Disabled Disabled omconfig chassis biossetup attribute=ErrPrompt setting=Disabled In-System Characterization Enabled/Disabled Enabled Quantum DXi6900 G1 User’s Guide...
Page 266 Chapter 4: BIOS Settings Required DXi6900 G1 BIOS Settings Quantum DXi6900 G1 User’s Guide...
Page 267: Appendix A Cabling Diagrams
Appendix A Cabling Diagrams Refer to the following diagrams when connecting power, SAS, Ethernet, or Fibre Channel cables to the DXi6900 G1: • Figure 147 DXi6900 G1 SAS Cabling (Node to RBODs) • Figure 148 DXi6900 G1 SAS Cabling (RBODs to EBODs) •...
Page 268 Appendix A: Cabling Diagrams Figure 147 DXi6900 G1 SAS RBOD 2 Cabling (Node to RBODs) |O|O| |O|O| Port 1 Port 2 Port 1 Port 2 Diag Diag System Node (Rear) RBOD 1 |O|O| |O|O| Port 1 Port 2 Port 1...
Page 269 Appendix A: Cabling Diagrams Figure 148 DXi6900 G1 SAS EBOD 2-1 Cabling (RBODs to EBODs) Port 1 Port 1 ID/Diag ID/Diag RBOD 2 |O|O| |O|O| Port 1 Port 2 Port 1 Port 2 Diag Diag EBOD 1-1 Port 1 Port 1...
Page 270 Appendix A: Cabling Diagrams Figure 149 DXi6900 G1 SAS EBOD 1-7 Cabling (EBODs 1-1 through Port 1 Port 1 1-7) ID/Diag ID/Diag EBOD 1-6 Port 1 Port 1 ID/Diag ID/Diag EBOD 1-5 Port 1 Port 1 ID/Diag ID/Diag EBOD 1-4...
Page 271 Appendix A: Cabling Diagrams Figure 150 DXi6900 G1 SAS EBOD 2-6 Cabling (EBODs 2-1 through Port 1 Port 1 2-6) ID/Diag ID/Diag EBOD 2-5 Port 1 Port 1 ID/Diag ID/Diag EBOD 2-4 Port 1 Port 1 ID/Diag ID/Diag EBOD 2-3...
Page 272: Figure 153 Dxi6900 G1 Ethernet Cabling
Appendix A: Cabling Diagrams Figure 151 DXi6900 G1 Power System Node (Rear) Cabling Primary Secondary AC Source AC Source EBOD (0 to 13) Port 1 Port 1 ID/Diag ID/Diag Primary Secondary AC Source AC Source RBOD (1 or 2) |O|O|...
Page 273: Figure 154 Dxi6900 G1 Ethernet Cabling - Optional Quad Port 1 Gbe
System Node (Rear) Ethernet Cabling - Optional Quad Port 1 GbE Card To 1 GbE Network Figure 155 DXi6900 G1 System Node (Rear) Ethernet Cabling - Optional Dual Port 10 GbE Card To 10 GbE Network Quantum DXi6900 G1 User’s Guide...
Page 274 Appendix A: Cabling Diagrams Quantum DXi6900 G1 User’s Guide...

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Quantum DXi6900 Field Service Manual

Section 1

Section 2

Chapter 1 Basic Operations

Chapter 2 Service Menus

Chapter 3 FRU Removal and Replacement Procedures

Chapter 4 BIOS Settings

Appendix A Cabling Diagrams

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Summary of Contents for Quantum DXi6900