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Field Service Manual Quantum DXi6900 G1 with DXi 3.2.0 Software 6-68164-02 Rev A...
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Quantum DXi6900 G1 User’s Guide, 6-68164-02 Rev A, October 2015 Product of USA. This document is for DXi 3.2.0 Software. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
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Figure 146 DXi6900 G1 SAS Cabling (EBODs 2-1 through 2-6) ..233 Figure 147 DXi6900 G1 Power Cabling ..... . 234 Figure 148 DXi6900 G1 Fibre Channel Cabling .
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Table 6 Expansion Module LEDs and Buttons ....22 Table 7 DXi6900 Default Passwords ......32 Table 8 Maximum Allowed Replication Sources and Replication Streams Table 9 Maximum Traditional and OST Replication Streams.
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Tables Quantum DXi6900 G1 Field Service Manual...
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• Basic troubleshooting • Service menus and FRU replacement Audience This manual is written for DXi6900 G1 operators and administrators. Note: It is useful for the audience to have a basic understanding of Windows, Linux, and UNIX® as well as backup/recovery systems.
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DXi6900 G1 service menus. • Chapter 3, FRU Removal and Replacement Procedures discusses the removal and replacement of DXi6900 G1 field replaceable units (FRUs). • Chapter 4, BIOS Settings discusses DXi6900 G1 system board BIOS settings and updating the BIOS.
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Preface Product Safety Quantum will not be held liable for damage arising from unauthorized Statements use of the product. The user assumes all risk in this aspect. This unit is engineered and manufactured to meet all safety and regulatory requirements. Be aware that improper use may result in bodily injury, damage to the equipment, or interference with other equipment.
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Preface Related Documents The following Quantum documents are also available for the DXi6900 Document Document Document Title Description System Safety and 6-00618 Lists all safety and Regulatory Information regulatory - Quantum Products information for all Quantum products. DXi6900 G1 User’s...
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DXi Advanced 6-67353 Provides information Reporting User’s Guide about using DXi Advanced Reporting features. For the most up to date information on the DXi6900 G1, see: http://www.quantum.com/ServiceandSupport/Index.aspx Contacts For information about contacting Quantum, including Quantum office locations, go to: http://www.quantum.com/aboutus/contactus/index.aspx Comments...
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• eSupport - Submit online service requests, update contact information, add attachments, and receive status updates via e- mail. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at: http://www.quantum.com/osr...
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Preface For further assistance, or if training is desired, contact the Quantum Customer Support Center: United States 1-800-284-5101 (toll free) +1-720-249-5700 EMEA +800-7826-8888 (toll free) +49-6131-3241-1164 APAC +800-7826-8887 (toll free) +603-7953-3010 For worldwide support: http://www.quantum.com/ServiceandSupport/Index.aspx Worldwide End-User For more information on the Quantum Worldwide End-User Standard...
Determining the DXi6900 Model Before starting any field service work, you will need to verify if the DXi6900 system is a DXi6900 G1 or DXi6900 G2 configuration. DXi6900 model information is located on the pull-out information tag on the front of the Node (see Figure •...
Chapter 1: Basic Operations Determining the DXi6900 Model • The DXi6900 G2 information tag does not include “G1” in the part number (see Figure Quantum For service work on the DXi6900 G2 system, refer to the DXi6900 G2 Field Service Manual...
Information Tag DXi6900 G1 Node The DXi6900 G1 Node is a computer server that provides control for the DXi software (host OS and software applications). The Node also stores support data for the DXi6900 G1 system, such as metadata and indexes.
Figure 4 shows the controls, indicators, and connectors located behind Features and Indicators the optional rack bezel on the front panel of the Node. Table 1 describes each item. Figure 4 DXi6900 G1 Node Front View Quantum DXi6900 G1 User’s Guide...
Chapter 1: Basic Operations DXi6900 G1 Node Table 1 DXi6900 G1 Node - Front Panel LED Indicators, Buttons, and Connectors Indicator, Button, or Item Connector Icon Description Power-on indicator, The power-on indicator lights when the system power button power is on. The power button controls the power supply output to the system.
100 meters with OM2 cables - Quantum recommends using the two 10 meter LC to LC type optical cables that are shipped with the DXi6900 G1 system. Consult your 10 GbE optical switch/SFP documentation for additional information on optical cable requirements.
Chapter 1: Basic Operations DXi6900 G1 Node • 10 GbE Twinax cable - Quantum recommends using the approved 5 meter Twinax cable type that is shipped with the DXi6900 G1 system. This cable is compatible with Cisco 5000 Series Data Center Class switches.
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System identification Not used. connector iDRAC port For Quantum use only. Serial connector Allows you to connect a serial device to the system. VGA connector USB 2.0 connectors (2) Service port For Quantum use only. Quantum DXi6900 G1 User’s Guide...
• Blinks amber four times per second - Drive failed • Blinks green slowly - Drive rebuilding • Steady green - Drive online • Blinks green three seconds, amber three seconds, and off three seconds - Rebuild aborted Quantum DXi6900 G1 User’s Guide...
(green) (green and amber) Node 1 GbE Ethernet Depending on the configuration, Quantum DXi6900 G1 systems include Port Indicators four or eight 1 GbE Ethernet ports. Each 1 GbE port on the back panel has two LED indicators (see Figure •...
Figure 9 Ethernet Port LEDs Link indicator Activity indicator Node 10 GbE Ethernet Depending on the configuration, Quantum DXi6900 G1 systems include Port Indicators one or two 10 GbE adapter cards with dual optical ports or dual Twinax ports. The 10 GbE adapter with dual optical or Twinax ports has two LED...
Also, before you remove one power supply, make sure the other power supply is operating correctly (indicator handle is green). Quantum DXi6900 G1 User’s Guide...
DXi6900 G1 system. Each Array or Expansion module contains 12 drive carriers and provides 34 TB of licensable storage. The DXi6900 G1 includes 1 or 2 Array modules (RBODs). Array modules connect to the Node and contain dual RAID controllers, which provide storage management logic.
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Chapter 1: Basic Operations DXi6900 G1 Array and Expansion Modules • Array Module Rear Panel Indicators • Expansion Module Rear Panel Indicators Note: Refer to the port numbering labels on the back of the Array and Expansion module chassis to help you determine the correct port connections.
Chapter 1: Basic Operations DXi6900 G1 Array and Expansion Modules Figure 12 Array and Expansion Module LED Indicators – Front Panel Enclosure locate Service action required Over temperature Power Standby power Table 3 Array and Expansion Button/LED Description Module LEDs and Buttons...
Chapter 1: Basic Operations DXi6900 G1 Array and Expansion Modules Array and Expansion The individual hard drive sleds contain LEDs that indicate the health Module Hard Drive condition of the hard drive (see Figure 13 and Table 4). Carrier Indicators Figure 13 Hard Drive Sled LEDs...
Chapter 1: Basic Operations DXi6900 G1 Array and Expansion Modules Array Module Rear LED indicators and buttons are located on the back of the Array Panel Indicators modules (RBODs) (see Figure 14 and Table 5). Figure 14 Array Module LED Indicators – Rear Panel...
(green) On - battery is fully charged. Off - battery fault or no battery. Service action allowed Solid - safe for Quantum field service. to (blue) remove controller from slot. Service action required Solid - controller has failed and requires (amber) attention.
Solid - DC power rails are within specified DC enabled (green) limits. Service action allowed Solid - safe for Quantum field service. to (blue) remove power supply from slot. Solid - power supply has failed and Service action required (amber) requires attention.
Chapter 1: Basic Operations DXi6900 G1 Array and Expansion Modules Figure 15 Expansion Module LED Indicators – Rear Panel SAS host 2 activity Serial port SAS host 2 fault SAS host 1 activity Ethernet link rate SAS expansion activity SAS host 1 fault...
Off - port speed 10/100MB/sec. Ethernet activity Solid - link established. (green) Blinking - indicates port activity. Solid - safe for Quantum field service. to Service action allowed (blue) remove ESM from slot. Service action required Solid - ESM has failed and requires (amber) attention.
Chapter 1: Basic Operations Turning On and Shutting Down the System Turning On and Shutting Down the System To turn on or shut down the DXi6900 G1, refer to the following sections: • Turning on the DXi6900 G1 • Turning off the DXi6900 G1...
Accessing Remote Management Turning off the DXi6900 To turn off the system: Caution: Before shutting down the DXi6900 G1, make sure that all backup and replication jobs are finished, and that space reclamation activity is complete. 1 Shut down the system from the remote management console using the Shutdown option on the Utilities >...
1 Launch a supported Web browser on a workstation that has network access to the DXi6900 G1. 2 In the browser address box, type the IP address of the DXi6900 G1, and then press <Enter>. The Login window displays (see Figure 19).
Figure 19 Login Window If the Login window does not display, verify that the IP address is correct and that the network path to the DXi6900 G1 is valid. Also verify that you are using a supported Web browser. Then try again.
Configuration > System > Security > Access Control page. 4 Click Login. 5 If a security banner message has been specified for the DXi6900 G1, click Accept. Note: For information about specifying a security banner Quantum message, see the section “Security Banner”...
Locating DXi6900 G1 Serial Numbers If you are unable to log on, verify that the password is correct, then try again. If you are still unable to log on, contact your DXi6900 G1 administrator. Caution: More than one Administrator can log on to the DXi at a time.
Chapter 1: Basic Operations Locating DXi6900 G1 Serial Numbers You can also locate the system serial number, the Node serial number, and the Array and Expansion module serial numbers by looking at the physical components. • The system serial number is located on the pull-out information tag...
Node. The Service Menu options are not available to the end user. To access the DXi6900 G1 Service Menu, you must log on as a Service user with a terminal emulation program. Note: The Service Menu cannot be accessed using the DXi6900 G1 remote management console.
Connecting to the DXi6900 G1 Node Access the Service Menu by connecting a service laptop computer to the DXi6900 G1 Node. DXi6900 G1 Passwords Table 7 lists all default DXi6900 G1 system passwords. Table 7 DXi6900 Default Passwords Default Password Account...
Connecting to the Connecting to the service port allows access to the root command System Node Using the prompt and the Service Menu. Service Port To connect to the DXi6900 G1 using the service port: Quantum DXi6900 G1 User’s Guide...
Note: Before attempting to connect to the iDRAC port, you can check the current iDRAC port settings to make sure you are using the correct settings. First connect to the DXi6900 G1 Node using the service port (Connecting to the System Node Using the Service Port on page 33).
Chapter 2: Service Menus Connecting to the DXi6900 G1 Node 3 Open a Web browser and access the following IP address: 10.17.21.51 If you receive a message stating there is a problem with this website's security certificate, click Continue to this website.
Chapter 2: Service Menus Connecting to the DXi6900 G1 Node Figure 24 iDRAC Main Console Launch virtual console 6 Click Launch Virtual Console. Note: A Java plug-in is required to access the iDRAC virtual console. Follow the prompts to install the plug-in and launch the virtual console.
Service Menu. Serial Port To connect to the DXi6900 G1 using the serial port: 1 Using a 9-pin RS-232 null modem cable, connect the serial port on the service laptop to the serial port on the Node (see Figure 22).
Chapter 2: Service Menus Accessing the DXi6900 G1 Service Menu Accessing the DXi6900 G1 Service Menu Access the DXi6900 G1 Service Menu by connecting a service laptop computer to the Node: Note: All Service Menu activities are written to the /var/log/DXi/ service.log file.
Node system board (see Replacing the Node System Board page 152). The DXi6900 G1 system includes a standalone Intelligent Platform Management Interface (IPMI). The Setup IPMI Menu allows you to configure the IPMI interface. You can either use the system defaults for...
Chapter 2: Service Menus Accessing the DXi6900 G1 Service Menu the IPMI IP address, or choose to enter customer-specific values. The User and Password are fixed, and cannot be changed. Default fields: • IP - 10.17.21.51 • Netmask - 255.255.255.0 •...
• Show Encryption Status - Displays the current Data-at-Rest Encryption status for all RAID controllers. Setup External Storage Use the Setup Array Menu to configure the DXi6900 G1 Array modules (RBODs) and Expansion modules (EBODs). Quantum DXi6900 G1 User’s Guide...
Chapter 2: Service Menus Accessing the DXi6900 G1 Service Menu To access the Setup Array Menu from the Hardware Configuration Menu: 1 Type the option for Setup external Storage and press <Enter>. The Setup Array Menu displays (see Figure 29).
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• Upload Turbo PFK file - Installs a Turbo Premium Feature Key (PFK) on the selected Array module controller. When an Expansion module (EBOD) is added to the DXi6900 G1 during a capacity expansion, a Turbo PFK must be uploaded to the Array module (RBOD) to which the Expansion module is connected.
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Chapter 2: Service Menus Accessing the DXi6900 G1 Service Menu • Manufacturing - Includes tools for manufacturing. Do not use these options in the field. Factory Detect Hardware Use the Factory Detect Hardware menu to create a factory list of detected hardware.
Chapter 2: Service Menus Accessing the DXi6900 G1 Service Menu Encryption Tools Use the Encryption Configuration Menu menu to manage the Data-at- Rest Encryption feature. To access the Encryption Configuration Menu from the Hardware Configuration Menu: 1 Type the option for Encryption Tools and press <Enter>.
The Serial Number Menu includes the following options: • Display All Numbers - Displays all serial numbers associated with the hardware components of the DXi6900 G1 system. • Display System Serial Number - Displays the overall system serial number for the entire DXi6900 G1 system.
The Service Tools Menu includes the following options: • Reboot Node - Reboots the DXi6900 G1 system. • Collect - Gathers diagnostic information on the DXi6900 G1 system. This information should be available prior to contacting customer support. Previous collect logs are overwritten when a collect command is executed.
It takes approximately 5 minutes to complete this collect log for one Array. • Dell Collect - Gathers DSET log on the DXi6900 G1 system. This information should be available prior to contacting customer support. Previous DSET logs are over-written when a Dell collect command is executed.
Current. Collect Log: Command To gather a collect log using the command line interface: Line 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32). 2 At the command prompt, type the following command and press <Enter>:...
--system: Collect Log: Service To gather a collect log using the Service Menu: Menu 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32). 2 At the command prompt, type the following command and press <Enter>:...
During a blockpool verify operation, the banner displays the Attention state. A previous unclean shutdown Clicking Attention displays the message: of the DXi has required a data verification to commence. While in this Quantum DXi6900 G1 User’s Guide...
Determining the Status To determine the status of a blockpool verify: of a Blockpool Verify 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32). 2 At the command prompt, type the following command and press <Enter>:...
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20100828 08:43:04.665 N: [990] (Verify) Verifying BLOB tree heap data lists (2% complete) 20100828 08:51:42.676 N: [990] (Verify) Verifying BLOB tree heap data lists (99% complete) 20100828 08:51:47.416 N: [990] (Verify) Verifying BLOB tree heap data lists (100% complete) Quantum DXi6900 G1 User’s Guide...
40% and also it is expected to take roughly 30 minutes per 1 TB of blockpool size. To run the blockpool verify script: 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32).
10TB, the operation will still take approximately = 3 days to verify if the system is idle. The result of this BLOB data verify will be messages in the following form: BLOB <tag> is corrupt. <explanation> Quantum DXi6900 G1 User’s Guide...
Alternatively, doing a full blob_data level verify again would ensure that everything is correct. The individual BLOB verify would be quicker for a small number of BLOBs, but slower for a large number. Refer to the following flow chart describing this process (see Figure 35). Quantum DXi6900 G1 User’s Guide...
Caution: If the maximum number of allowed sources is increased on the target without a corresponding decrease in the number of replication streams used by the sources, replications and other operations will begin to fail because the maximum number of blockpool connections will be exceeded. Quantum DXi6900 G1 User’s Guide...
Configuring the Target System Configuring the Source System To change the number of replication streams used, you must perform the following steps on each source system. 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32).
Shutdown page in the remote management console. Configuring the Number of OST Replication Streams There are two types of replication streams used on the DXi6900 G1 system. Traditional Replication and OST Replication. Traditional replication is used for replicating data between two DXi systems. OST Replication is dedicated to NetBackup OST replication.
Configuring the Configuring the number of allowed sources and replication streams Number of Traditional consists of the following steps: and OST Replication • Configuring Traditional Replication Streams Streams • Configuring OST Replication Streams Quantum DXi6900 G1 User’s Guide...
Configuring Traditional Replication Streams To change the number of traditional replication streams used, you must perform the following steps on each source system. 1 Connect to the DXi6900 G1 Node (see Connecting to the DXi6900 G1 Node on page 32).
To change the tag retention period, you must execute the following commands on the target system. 1 Connect to the DXi (see Connecting to the DXi6900 G1 Node page 32). 2 Edit the Common.conf file (using VI editor) in the /data/hurricane/ conf directory.
Retrieving a Crash Dump File Retrieving a Crash Dump File If a DXi6900 G1 has crashed, a crash dump file is created and stored on the system. The purpose of this procedure is to retrieve the crash dump file and then transfer it to engineering for analysis.
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2 12:24:06 Flames KDUMP: INFO : Email notification was sent to: 2 Once you see Uncompressed kernel dump was saved (in red above), the crash dump file will be located in the snfs/Kdump directory. Quantum DXi6900 G1 User’s Guide...
• Allows for keyboard shortcuts like in Windows Explorer. • Allows for drag and drop to/from folder. Compressing the Crash Dump File Before you transfer the crash dump file to Quantum, you must compress the file so it can be more easily transferred: Quantum DXi6900 G1 User’s Guide...
Note: The file size is approximately 2 GB to 30 GB compressed (32 GB to 128 GB uncompressed), including log files for the DXi6900 G1. This process can take 30–45 minutes to complete. 6 To create a checksum file that can be used to verify the correct...
• Hostname - IP Address of the DXi • Port Number - Leave set to 22 • Username - ServiceLogin • Password - (see Table 7 for system passwords) Leave all other fields as defaults Quantum DXi6900 G1 User’s Guide...
This can be used to verify that the file is being transferred to the correct location. A progress bar displays to show the overall progress (see Figure 38). The amount of time will vary with the size of the file. Quantum DXi6900 G1 User’s Guide...
For more information on WinSCP, refer to the documentation on the WinSCP website. 6 Send the crash dump and the checksum file to Quantum using the Quantum FTP site. kdump_CX0916BVA00005_Flames_2009-07- 02_11h43m48s.tar.bz2...
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Chapter 2: Service Menus Retrieving a Crash Dump File Quantum DXi6900 G1 User’s Guide...
Chapter 3 FRU Removal and Replacement Procedures The Quantum DXi6900 G1 system is designed to be easily maintained by field service engineers. This chapter contains the following sections: • Hot-Swappable Parts • Opening and Closing the Node • Inside the DXi6900 G1 Node •...
• DXi6900 G1 Replacement Cables Hot-Swappable Parts Not all FRUs (Field Replaceable Units) and CRUs (Customer Replaceable Units) in the DXi6900 G1 are capable of being removed and replaced during normal system operation (hot-swappable). Refer to Table 10 to determine if a part is hot-swappable, or if the...
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Network Daughter Card Processor and Heatsink Hard Drive Backplane System Board Node Node Chassis DXi6900 G1 Array Module (RBOD) and Expansion Module (EBOD) Parts Hard Drive Power Supply Array Module Controller Array Module BBU Expansion Module ESM Canister Array or Expansion Module Chassis...
Caution: Use appropriate ESD precautions, including the use of a grounding strap, when working inside the Node. Some DXi6900 G1 FRU replacement procedures require removing the Node from the rack and opening the top cover to access the inside of the Node.
Node in the rack, you still must disconnect both power cables from the Node prior to opening the Node cover. To remove the DXi6900 G1 Node from the rack and remove the top cover: 1 Shut down the DXi6900 G1 Node (see...
7 Lift the Node up and away from the rack and place it on a level surface. WARNING: The DXi6900 G1 Node (including hard drives) weighs 53.0 pounds (24.0 kg). A minimum of two people are required to lift the chassis.
Latch release lock Cover Node cover 10 Lift the latch on top of the Node and slide the cover back. 11 Grasp the cover on both sides, and carefully lift the cover away from the Node. Quantum DXi6900 G1 User’s Guide...
(see Removing the Cooling Fan Assembly). Closing the DXi6900 G1 To replace the DXi6900 G1 Node cover and return the Node to the rack Node after completing the repair: 1 Optional) If you were replacing memory modules, replace the...
Lower the cooling shroud into the chassis until it is firmly seated. Note: For proper seating of the cooling shroud in the chassis, ensure that the cables inside the system are routed along the chassis 3 Lift the latch on the cover (see Figure 44). Quantum DXi6900 G1 User’s Guide...
5 Push down the latch to move the cover into the closed position. 6 Rotate the latch release lock in a clockwise direction to secure the cover. 7 Pull the inner slide rails out of the rack until they lock into place (see Figure 45). Quantum DXi6900 G1 User’s Guide...
Chapter 3: FRU Removal and Replacement Procedures Opening and Closing the Node Figure 45 Installing the DXi6900 G1 Node in the Rack Rear rail standoffs Rear rail J-slots Slide-release lock button Inner slide rails Lock lever 8 Locate the rear rail standoff on each side of the system and lower them into the rear J-slots on the slide assemblies.
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Opening and Closing the Node 14 If applicable, replace the front bezel. Insert the right side of the bezel into the slots on the right side of the Node, then snap the left side of the bezel into place. Quantum DXi6900 G1 User’s Guide...
Chapter 3: FRU Removal and Replacement Procedures Inside the DXi6900 G1 Node Inside the DXi6900 G1 Node Figure 46 illustrates the interior of the DXi6900 G1 Node with the cover removed. Refer to Table 11 for a description of the numbered items.
Cooling fans (6) Hard drive backplane Replacing Node Hard Drives This section describes how to remove and replace hard disk drives (HDDs) in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Node Hard Drive •...
Quantum Customer Support (see Figure 47). Hard Drive Caution: Always make sure to use Quantum-supplied new drives as replacement drives. Never insert a drive that was removed from another system (not even another DXi6900 G1 system). You will need the following items to perform this procedure: •...
Chapter 3: FRU Removal and Replacement Procedures Replacing Node Hard Drives Replacing a Node Hard This section describes how to remove and replace a drive in the DXi6900 Drive G1 Node. Hard drives are pre-assembled in hot-pluggable drive carriers that fit into the drive bays.
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RAID set. After removing a drive, first wait one minute. Then insert a working drive and wait for the RAID set to finish rebuilding (red indicator light is off) before removing another drive. Quantum DXi6900 G1 User’s Guide...
Blinking amber indicates drive failure Removing a Drive from the Node To remove the failed hard drive from the DXi6900 G1 Node: Caution: You must replace the drive within three minutes after removal to prevent the possibility of overheating the equipment.
Hard drive carrier Hard drive handle Installing a Replacement Drive in the Node To install the replacement hard drive in the DXi6900 G1 Node: Caution: Use only the Quantum-supplied replacement drive to perform the replacement procedure. Do use any other drive (not even one taken from another DXi).
Replacing Node Power Supplies • The rebuild process takes approximately 3 hours (normal system load). • You can continue to use the DXi6900 G1 normally while the drive rebuilds. System performance may be reduced during the rebuilding process. 4 If necessary, replace the front bezel on the Node.
This section describes how to remove and replace a power supply in the Power Supply DXi6900 G1 Node. If a power supply fails, you will be notified by a service ticket in the remote management console. Caution: Use appropriate ESD precautions, including the use of a grounding strap, when performing this procedure.
Chapter 3: FRU Removal and Replacement Procedures Replacing Node Power Supplies Figure 52 DXi6900 G1 Node Power Supplies Power supplies Use the indicator LEDs on the power supply to identify the failed power supply (see Figure 53). • Not lit - Indicates power is not connected. (May also indicate power supply failure.)
Removing a Failed Power Supply from the Node To remove the failed power supply from the DXi6900 G1 Node: Caution: Make sure to remove the failed power supply (amber or dark LED handle) and not the functioning power supply (green LED handle).
Release latch Installing a Replacement Power Supply in the Node To install the replacement power supply in the DXi6900 G1 Node: 1 Slide the replacement power supply into the chassis until the power supply is fully seated and the release latch snaps into place (see Figure 54).
This section describes how to remove and replace a cooling fan in the Cooling Fan DXi6900 G1 Node. If a cooling fan fails, you will be notified by an admin alert in the remote management console. Quantum DXi6900 G1 User’s Guide...
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Installing a Replacement Cooling Fan in the Node Identifying a Failed Cooling Fan in the Node The DXi6900 G1 Node contains six cooling fans that provide cooling for the processors, expansion cards, and memory modules. To identify the failed cooling fan:...
Replacing Node Cooling Fans Figure 56 Checking Fan Status Removing a Failed Cooling Fan from the Node To remove the failed cooling fan from the DXi6900 G1 Node: 1 Shut down the system (see Turning On and Shutting Down the System on page 23).
Cooling fan connector Installing a Replacement Cooling Fan in the Node To install the replacement cooling fan in the DXi6900 G1 Node: 1 Align the plug at the base of the cooling fan with the connector on the system board (see Figure 57).
Chapter 3: FRU Removal and Replacement Procedures Replacing Node Memory Modules Replacing Node Memory Modules This section describes how to remove and replace memory modules in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Node Memory Module •...
Installing a Replacement Memory Module in the Node Identifying Node Memory Locations The DXi6900 G1 Node uses 16 GB memory modules (DIMMs). The Node has 24 memory sockets divided into 2 sets (A and B) of 12 slots each. Each set (A or B) is dedicated to one CPU. Only 8 or 16 of the 24...
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• 8 memory modules are installed in slots A1–A4 and 1 or 2 RBODs B1–B4 ( white sockets). 3 or more EBODs • 8 memory modules are installed in slots A5–A8 and B5–B8 ( black sockets). Quantum DXi6900 G1 User’s Guide...
Chapter 3: FRU Removal and Replacement Procedures Replacing Node Memory Modules Figure 59 DXi6900 G1 Node Memory Module Locations White sockets - 8 memory modules are installed for all configurations Black sockets - 8 memory modules are installed for 119 TB and larger configurations Green sockets - Not used Quantum DXi6900 G1 User’s Guide...
5 Decompress the DSET report and open the DSET report interface file dsetreport.hta. Note: When prompted, enter the password “dell” (no quotes, all lowercase letters). 6 Navigate to System > Main Chassis > Memory. (see Figure 60). Figure 60 DSET - Memory Information Quantum DXi6900 G1 User’s Guide...
Not Occupied. Removing a Failed Memory Module from the Node To remove the failed memory module from the DXi6900 G1 Node: WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them.
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Replacing Node Memory Modules Installing a Replacement Memory Module in the Node To install the replacement memory module in the DXi6900 G1 Node: Caution: Handle the memory modules by the card edges and avoid touching the components on the memory module.
This section describes how to remove and replace the CMOS battery located on the DXi6900 G1 Node motherboard. The CMOS battery allows the DXi6900 G1 to retain BIOS settings and the internal clock time when not connected to a power source.
Installing a Replacement CMOS Battery in the Node Identifying a Failed CMOS Battery To identify a failed CMOS battery in the DXi6900 G1 Node: 1 Log on to the remote management console as the service user (see Accessing Remote Management on page 25).
Chapter 3: FRU Removal and Replacement Procedures Replacing Node CMOS Battery Removing a Failed CMOS Battery from the Node To remove the failed CMOS battery from the DXi6900 G1 Node: 1 Shut down the system (see Turning On and Shutting Down the System on page 23).
5 Lift the battery out of the securing tabs at the negative side of the connector. Installing a Replacement CMOS Battery in the Node To install the replacement CMOS battery in the DXi6900 G1 Node: 1 Support the battery connector by pressing down firmly on the positive side of the connector.
Replacing an Expansion Card in Riser 1 • Replacing an Expansion Card in Riser 2 or 3 Identifying Expansion The expansion cards in the DXi6900 G1 node are installed in PCIe Card Locations expansion slots located three expansion card risers (see Figure 66).
Obtaining a Before beginning the replacement procedure, make sure that you have Replacement Expansion the required replacement kit. The appropriate replacement expansion card will be provided by Quantum Customer Support (see Figure 67). Card You will need the following items to perform this procedure:...
Opening and Closing the Node page 78). 3 Disconnect any cables connected to the expansion card. 4 Holding the touch points, lift the expansion card riser 1 from the riser connector on the system board (see Figure 68). Quantum DXi6900 G1 User’s Guide...
Expansion card riser 1 connector 5 Press tab A and rotate the latch clockwise (see Figure 69). 6 Press tab B and rotate the latch down. 7 Remove the expansion card from the expansion card riser. Quantum DXi6900 G1 User’s Guide...
7 Turn on the system (see Turning On and Shutting Down the System on page 23). 8 Run Factory Detect Hardware from the Service Menu to detect the new hardware (see Factory Detect Hardware on page 44). Quantum DXi6900 G1 User’s Guide...
3 Disconnect any cables connected to the expansion card. 4 Holding the touch points, lift the expansion card riser 2 or 3 from the riser connector on the system board (see Figure 70 Figure 71). Quantum DXi6900 G1 User’s Guide...
(see Figure 72). 2 Insert the card-edge connector firmly into the expansion card connector until the card is fully seated. 3 Replace the expansion card latch. Quantum DXi6900 G1 User’s Guide...
Replacing the Node Integrated Storage Controller This section describes how to remove and replace the integrated storage controller in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Integrated Storage Controller •...
Enabling Data-at-Rest Encryption on a Replacement Integrated Storage Controller Identifying a Failed Integrated Storage Controller The DXi6900 G1 Node contains an integrated storage controller (Dell PERC H710) that supports the SAS hard drives in the Node. To identify a failed integrated storage controller:...
74). Figure 74 Checking Integrated Storage Controller Status Removing a Failed Integrated Storage Controller To remove the integrated storage controller from the DXi6900 G1 Node: 1 Shut down the system (see Turning On and Shutting Down the System on page 23).
Release levers Installing a Replacement Integrated Storage Controller To install the replacement integrated storage controller in the DXi6900 G1 Node: 1 Align one end of the integrated storage controller card with the card holder on the system board (see Figure 75).
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If Data-at-Rest Encryption is enabled on the system, additional steps are required to enable the encryption keys on the replacement PERC H710 controller. Until the keys are enabled on the new H710 controller, the system cannot boot from the boot hard drives. Quantum DXi6900 G1 User’s Guide...
Caution: To enable encryption on the new PERC H710 controller, you will need the passphrase used to enable Data-at-Rest Encryption on the DXi6900 G1. The customer should have recorded this passphrase. In addition, the customer should have created a Data-at-Rest Recovery File. The passphrase is contained in the recovery file.
PERC H710. The procedure is the same for both. Figure 77 PERC RAID BIOS - Virtual Disk Management 6 Press F2 to display the operations menu, and then select Security Key Management > Create Key (see Figure 78). Quantum DXi6900 G1 User’s Guide...
Create Security Key 8 Navigate to the VD Mgmt screen and select PERC H710 Mini in the list. Press F2 to display the operations menu, and then select Foreign Config > Import (see Figure 80). Quantum DXi6900 G1 User’s Guide...
9 on the VD Mgmt screen, verify that the disk group is imported and that disks are no longer shaded gray (see Figure 81). Figure 81 PERC RAID BIOS - Verifying Imported Drives 10 Exit the RAID BIOS and allow the system to boot. Quantum DXi6900 G1 User’s Guide...
Replacing the Node Integrated Storage Controller Battery This section describes how to remove and replace the battery in the integrated storage controller in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Integrated Storage Controller Battery •...
Installing a Replacement Integrated Storage Controller Battery Identifying a Failed Integrated Storage Controller Battery The integrated storage controller (Dell PERC H710) in the DXi6900 G1 Node includes a battery that protects the RAID controller during power failures. The battery allows the RAID controller to store any cached data until power can be restored.
Figure 83 Checking Integrated Storage Controller Battery Status Removing a Failed Integrated Storage Controller Battery To remove the integrated storage controller battery from the DXi6900 G1 Node: 1 Shut down the system (see Turning On and Shutting Down the System on page 23).
Replacing the Node Network Daughter Card This section describes how to remove and replace the network daughter card in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Network Daughter Card...
Obtaining a Before beginning the replacement procedure, make sure that you have Replacement Network the required replacement kit. The appropriate replacement network daughter card will be provided by Quantum Customer Support (see Daughter Card Figure 85). You will need the following items to perform this procedure: •...
• Installing a Replacement Network Daughter Card Identifying a Failed Network Daughter Card The DXi6900 G1 Node contains a network daughter card that provides three customer-accessible 1 GbE ports (ETH1, ETH2, and ETH3) in the Node. Note: The service port, ETH0, is also located on the network daughter card.
Chapter 3: FRU Removal and Replacement Procedures Replacing the Node Network Daughter Card Removing a Failed Network Daughter Card To remove the network daughter card from the DXi6900 G1 Node: 1 Shut down the system (see Turning On and Shutting Down the System on page 23).
Chapter 3: FRU Removal and Replacement Procedures Replacing a Node Processor and Heatsink Installing a Replacement Network Daughter Card To install the replacement network daughter card in the DXi6900 G1 Node: 1 Angle the card so that the RJ-45 connectors fit through the slot in...
Obtaining a Before beginning the replacement procedure, make sure that you have Replacement Processor the required replacement kit. The appropriate replacement processor and heatsink will be provided by Quantum Customer Support (see and Heatsink Figure 88). You will need the following items to perform this procedure: •...
• Installing a Replacement Processor and Heatsink Identifying a Failed Processor and Heatsink The DXi6900 G1 Node contains two processors (CPUs), and each is covered by a heatsink to dissipate heat. To identify a failed processor and heatsink: 1 Access the remote management console (see...
Heatsink Status Removing a Failed Processor and Heatsink To remove the processor and heatsink from the DXi6900 G1 Node: WARNING: The heatsink and processor are hot to the touch for some time after the system has been powered down. Allow the heatsink and processor to cool before handling them.
6 Position your thumb firmly over the processor socket release lever near the unlock icon, and release the lever from the locked position by pushing down and out from under the tab (see Figure 91). Quantum DXi6900 G1 User’s Guide...
Be careful not to bend the pins in the socket when removing the processor out of the socket. 11 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. Quantum DXi6900 G1 User’s Guide...
ZIF socket Notches in processor Socket keys Installing a Replacement Processor and Heatsink To install the replacement processor and heatsink in the DXi6900 G1 Node: 1 Align the processor with the socket keys on the ZIF socket (see Figure 92).
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11 Turn on the system (see Turning On and Shutting Down the System on page 23). 12 Run Factory Detect Hardware from the Service Menu to detect the new hardware (see Factory Detect Hardware on page 44). Quantum DXi6900 G1 User’s Guide...
Replacing the Node Hard Drive Backplane This section describes how to remove and replace the hard drive backplane in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Hard Drive Backplane •...
Replacing the Hard This section describes how to remove and replace the hard drive Drive Backplane backplane in the DXi6900 G1 Node. The hard drive backplane connects the SAS hard drives in the Node to the PERC H710 integrated storage controller.
6 Press the release tabs and slide the backplane upward. Figure 94 Removing and Installing the Hard Drive Backplane Backplane power cables Hard drive backplane connectors Backplane signal cable Hard drive backplane SAS Cables Release tabs Quantum DXi6900 G1 User’s Guide...
SAS connector on system board Installing a Replacement Hard Drive Backplane To install the replacement hard drive backplane in the DXi6900 G1 Node: 1 Use the hooks at the base of the chassis as guides to align the hard drive backplane (see...
9 In the remote management console, delete any administrative alerts and close any service tickets. Replacing the Node System Board This section describes how to remove and replace the system board in the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement System Board •...
Replacing the System This section describes how to remove and replace the system board in Board the DXi6900 G1 Node. The system board hosts numerous components, including the processors, integrated storage controller, network daughter card, expansion card risers, and cooling fan assembly.
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(J_SASX8) on the system board (see Figure 97). b Press down and hold the metal tab on the mini SAS cable connector. c Pull the mini SAS cable out of the connector on the system board. Quantum DXi6900 G1 User’s Guide...
Caution: Take care not to damage the system identification button while removing the system board from the chassis. Caution: Do not lift the system board assembly by grasping a memory module, processor, or other components. Quantum DXi6900 G1 User’s Guide...
10 Remove the network daughter card. (see Replacing the Network Daughter Card on page 137). Installing a Replacement System Board To install the replacement system board in the DXi6900 G1 Node: 1 Transfer the following components to the new system board: Quantum DXi6900 G1 User’s Guide...
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121). e Cooling fan assembly (see Removing and Installing the Cooling Fan Assembly on page 213). f Power supplies (see Replacing a Node Power Supply page 95). 5 Reconnect all cables to the system board. Quantum DXi6900 G1 User’s Guide...
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After replacing the system board, you must install the service tag (specific to the Node) on the replacement system board. This allows the DXi6900 G1 software to recognize and display the correct service tag on the Hardware Status page. In addition, you must run a utility to update the OEM ID. This correctly sets the system OEM ID to Quantum.
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DXi-Series Software Installation and Upgrade Guide (6-67321). • Asset_Tag.zip file (available on the DXi6900 G1 downloads page on https://csweb.quantum.com) • 82DFV_R720_CustBSU.pm file (available on the DXi6900 G1 downloads page on https://csweb.quantum.com)
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Verifying iDRAC Settings After replacing the system board, you must verify that certain iDRAC settings are set to the Quantum required value, and make any changes as needed: 1 As the system boots, press F2 to display the System Setup Main Menu.
10 Select OK and press <Enter>. 11 Select Yes and press <Enter> to reboot the system. Replacing the Node This section describes how to remove and replace the DXi6900 G1 Node and contains the following sections: • Obtaining a Replacement Node •...
Information Tag system serial number Replacing the Node This section describes how to remove and replace the DXi6900 G1 Node. If removing and replacing individual FRUs and CRUs does not resolve service problems, then the entire Node must be replaced.
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, PN 6-68286), and the customer data currently on the system will be lost. Caution: Use appropriate ESD precautions, including the use of a grounding strap, when performing this procedure. Removing and replacing the DXi6900 G1 Node includes the following steps: • Removing a Failed Node •...
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Node. All other required expansion cards are pre- installed in the replacement Node. Installing a Replacement Node To install the replacement DXi6900 G1 Node: 1 Install the hard drives from the failed Node in the correct locations in the replacement Node (see Replacing a Node Hard Drive page 90).
Navigate to Serial Numbers > Set System Serial Number. c Follow the prompts to set the system serial number. 8 If the DXi6900 G1 is configured for NAS, OST, VTL, or PTT, perform the following actions: • NAS and OST - Disjoin and rejoin the Active Directory Domain or Workgroup on the Configuration >...
PN HHJ1G Replacing the Node This section describes how to remove and replace the DXi6900 G1 Node Chassis chassis. There are several items within the Node chassis that are not replaceable as individual FRUs. If any of these components fail, the entire Node chassis must be replaced.
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5 Disconnect the mini SAS cable from the system board: Caution: To avoid damaging the mini SAS cable and connector, follow the correct procedure when removing the mini SAS cable from the system board. Quantum DXi6900 G1 User’s Guide...
Caution: Do not lift the system board assembly by grasping a memory module, processor, or other components. Note: Leave the CPUs and heatsinks, memory modules, and network daughter card installed in the system board. There is no need to remove these components. Quantum DXi6900 G1 User’s Guide...
Support bracket (not present on all systems) Installing a Replacement Node Chassis To install the replacement DXi6900 G1 Node chassis: 1 Install the hard drives from the failed Node chassis in the correct locations in the replacement chassis (see Replacing a Node Hard Drive on page 90).
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Node chassis to the replacement Node chassis. Note: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. 6 Close the Node cover (see Opening and Closing the Node). Quantum DXi6900 G1 User’s Guide...
• Installing a Replacement Drive in an Array or Expansion Module Note: DXi6900 G1 hard disk drives are hot-swappable. You do not need to shut down the system to remove and replace a drive. Caution: Powering down the system incorrectly or removing the wrong drive during a drive failure can result in potential data loss.
PN 9-03802-02 (non-SED) Identifying a Failed This section describes how to remove and replace a drive in a DXi6900 Array or Expansion G1 Array module (RBOD) or Expansion module (EBOD). Hard drives are pre-assembled in hot-pluggable drive carriers that fit into the drive bays.
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1 Access the remote management console to view the current hardware status (see Accessing Remote Management on page 25). a From the Status > Hardware > Summary page, click Storage Arrays. The Storage Arrays page displays (see Figure 105). Quantum DXi6900 G1 User’s Guide...
To view the hard drives within a specific array, click Qarray1 for the first array and Qarray2 for the second array. The Expansion modules are listed under the Array modules if present. The array components page displays (see Figure 106). Quantum DXi6900 G1 User’s Guide...
Replacing Array or Expansion Module Hard Drives Figure 106 Array Module Components Page c To view the array hard drive status, click Drives. The Drives page displays (see Figure 107). Figure 107 The Array Module Drives Page Quantum DXi6900 G1 User’s Guide...
1 Identify the Tray ID and the Sled ID of the hard drive sled you want to remove. These IDs are required for the CLI command. 2 Connect to the system node (see Connecting to the DXi6900 G1 Node on page 32).
Replacing Array or Expansion Module Hard Drives Identifying an Impending Drive Failure - Santricity To view the drive status via Santricity: 1 Connect to Santricity (see Connecting to the DXi6900 G1 Node page 32). 2 Type SANtricity and press <Enter>. The Santricity application appears (see Figure 110).
Failing a Drive - Santricity Failing a Drive - Command Line To fail a drive via the Command Line Interface: 1 Connect to the system node (see Connecting to the DXi6900 G1 Node on page 32). Quantum DXi6900 G1 User’s Guide...
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184). Failing a Drive - Santricity To fail a drive via Santricity: 1 Connect to the Santricity (see Connecting to the DXi6900 G1 Node on page 32). 2 Type SMclient and press <Enter>. The Santricity application appears (see Figure 110).
Figure 112 Santricity Drive Fail The Confirm Fail Drive dialog box opens (see Figure 113). Figure 113 Confirm Fail Drive 6 Type “Yes” in the field provided. 7 Click OK. The Enter Password dialog box opens (see Figure 114). Quantum DXi6900 G1 User’s Guide...
10 Once the drive fails, the Service Action Allowed LED will light (see Figure 109). 11 Remove and replace the failed drive (see Removing a Drive from an Array or Expansion Module on page 184). Quantum DXi6900 G1 User’s Guide...
Chapter 3: FRU Removal and Replacement Procedures Replacing Array or Expansion Module Hard Drives Removing a Drive from To remove the failed hard drive from a DXi6900 G1 Array module an Array or Expansion (RBOD) or Expansion module (EBOD): Module WARNING: DO NOT replace a drive until determining its status.
Installing an Array or Expansion Hard Drive Hard drive handle Hard drive carrier Installing a To install the replacement hard drive in a DXi6900 G1 Array module Replacement Drive in (RBOD) or Expansion module (EBOD): an Array or Expansion Module Caution: When installing a hard drive, ensure that the adjacent drives are fully installed.
• The rebuild process takes approximately 17 hours (no system load) to 23 hours (normal system load). • You can continue to use the DXi6900 G1 normally while the drive rebuilds. System performance may be reduced during the rebuilding process.
This section describes how to remove and replace a power supply in a Expansion Power DXi6900 G1 Array module (RBOD) or Expansion module (EBOD). If a power supply fails, you will be notified by a service ticket in the remote Supply management console.
Chapter 3: FRU Removal and Replacement Procedures Replacing Array or Expansion Module Power Supplies Figure 118 DXi6900 G1 Array and Expansion Module Power Port 1 Port 2 Supplies ID/Diag Power supplies Use the indicator LEDs on the power supply to identify the failed power...
Replacing Array or Expansion Module Power Supplies Removing a Failed Power Supply from an Array or Expansion Module To remove the failed power supply from the DXi6900 G1 Array module (RBOD) or Expansion module (EBOD): Caution: Make sure to remove the failed power supply (service action LED is amber) and not the functioning power supply (AC enabled LED is green).
Installing a Replacement Power Supply in an Array or Expansion Module To install the replacement power supply in the DXi6900 G1 Array module (RBOD) or Expansion module (EBOD): 1 Ensure that the power switch on the new supply is in the off...
Obtaining a Before beginning the replacement procedure, make sure that you have Replacement Array the required replacement kit. The appropriate replacement Array module controller will be provided by Quantum Customer Support (see Module Controller Figure 121). You will need the following items to perform this procedure: •...
• Installing a Replacement Array Module Controller Identifying a Failed Array Module Controller The DXi6900 G1 contains one or two Array modules (RBODs). Each Array module contains two controllers (A and B). To identify the failed Array module controller: 1 Access the remote management console (see...
To remove the failed Array module controller: 1 Prepare the controller air blocker by removing it from the packaging and folding it inward at right angles so it is ready to insert into the open controller slot (see Figure 124). Quantum DXi6900 G1 User’s Guide...
2 Disconnect the SAS cables from the failed controller. 3 Pull the handles out and toward the sides of the controller canister, and pull the Array module controller out of the Array module chassis (see Figure 125). Quantum DXi6900 G1 User’s Guide...
4 Connect the SAS cables to the new controller (see Cabling Diagrams on page 229): 5 Run Factory Detect Hardware from the Service Menu to detect the new hardware (see Factory Detect Hardware on page 44). Quantum DXi6900 G1 User’s Guide...
Replacing an Array Module BBU This section describes how to remove and replace the battery backup unit (BBU) in a DXi6900 G1 Array module (RBOD) and contains the following sections: • Obtaining a Replacement Array Module BBU •...
Installing a Replacement Array Module BBU Identifying a Failed Array Module BBU The DXi6900 G1 contains one or two Array modules (RBODs). Each Array module contains two controllers (A and B), and each controller contains a battery backup unit (BBU).
• Service Action Required - This LED is lit when the component has failed, but it is not yet in a state to be replaced. • Service Action Allowed - This LED is lit when the component has failed and is ready to be replaced. Quantum DXi6900 G1 User’s Guide...
To remove the failed Array module BBU: 1 Prepare the controller air blocker by removing it from the packaging and folding it inward at right angles so it is ready to insert into the open controller slot (see Figure 124). Quantum DXi6900 G1 User’s Guide...
2 Disconnect the SAS cables from the controller with the failed BBU. 3 Pull the handles out and toward the sides of the controller canister, and pull the Array module controller out of the Array module chassis (see Figure 130). Quantum DXi6900 G1 User’s Guide...
4 Insert the controller air blocker into the open controller slot to make sure that correct airflow is maintained. 5 Press down on both of the top cover releases, and slide the top cover out to the rear of the controller canister (see Figure 131). Quantum DXi6900 G1 User’s Guide...
Installing a Replacement Array Module BBU To install the replacement Array module BBU: 1 Insert the new battery by sliding it towards the front of the controller canister (see Figure 131). Quantum DXi6900 G1 User’s Guide...
Replacing an Expansion Module ESM Canister This section describes how to remove and replace the ESM canister in a DXi6900 G1 Expansion module (EBOD) and contains the following sections: • Obtaining a Replacement Expansion Module ESM Canister •...
Replacing an Expansion Module ESM Canister Obtaining a Before beginning the replacement procedure, make sure that you have Replacement Expansion the required replacement kit. The appropriate replacement Expansion module ESM canister will be provided by Quantum Customer Support Module ESM Canister (see Figure 121).
Chapter 3: FRU Removal and Replacement Procedures Replacing an Expansion Module ESM Canister Identifying a Failed Expansion Module ESM The DXi6900 G1 contains 0–13 Expansion modules (EBODs). Each Expansion module contains two ESM canisters (A and B). To identify the failed Expansion module ESM canister:...
1 Disconnect the SAS cables from the failed ESM canister. 2 Pull the handles out and toward the sides of the controller canister, and pull the Expansion module ESM canister out of the Expansion module chassis (see Figure 135). Quantum DXi6900 G1 User’s Guide...
Diagrams on page 229): 3 Update the ESM canister firmware: a Access the Service Menu (see Accessing the DXi6900 G1 Service Menu on page 38). b Navigate to Hardware Configuration > Setup external Storage > Upgrade Array Firmware > Upgrade ESM (EBOD) firmware.
Quantum SES and reference NetApp knowledge base article 2016816. Replacing an Array or Expansion Module This section describes how to remove and replace the DXi6900 G1 Array module (RBOD) or Expansion module (EBOD) chassis and contains the following sections: •...
(EBOD) chassis PN 9-02383-01 Replacing the Array or This section describes how to remove and replace the DXi6900 G1 Array Expansion Module module (RBOD) or Expansion module (EBOD) chassis. There are several items within the Array module or Expansion module chassis that are not Chassis replaceable as individual FRUs.
Using excessive force could bypass the slide rail stop mechanism. Figure 137 Removing and Installing an Array Module or Expansion Module Chassis Front of Array or Expansion Module 10-32 x 3/4 in. screw Quantum DXi6900 G1 User’s Guide...
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(right canister as you face the rear of the module). Installing a Replacement Array or Expansion Module Chassis To install the replacement DXi6900 G1 Array module or Expansion module chassis: 1 Install the hard drives from the failed Array module or Expansion...
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7 Run Factory Detect Hardware from the Service Menu to detect the new hardware (see Factory Detect Hardware on page 44). 8 In the remote management console, delete any administrative alerts and close any service tickets. Quantum DXi6900 G1 User’s Guide...
To remove the cooling fan assembly: 1 Unlock the cooling fan assembly from the chassis by rotating the blue release lever upward (see Figure 138). 2 Lift the cooling fan assembly out of the chassis. Quantum DXi6900 G1 User’s Guide...
1 Align the cooling fan assembly slots with the guide pins on the chassis (see Figure 138). 2 Slide the cooling fan assembly into the chassis. 3 Lock the cooling fan assembly into the chassis by rotating the blue release levers downward until firmly seated. Quantum DXi6900 G1 User’s Guide...
Installing the PCIe Card Holder Replacing the PCIe Card Holder To replace the PCIe card holder: 1 Align the PCIe card holder with the projection on the chassis and push it down until firmly seated (see Figure 139). Quantum DXi6900 G1 User’s Guide...
Replacing the Cable Retention Bracket To replace the cable retention bracket: 1 Using alignment pins as guide, slide the cable retention bracket along the chassis wall until the tab snaps into place (see Figure 140). Quantum DXi6900 G1 User’s Guide...
Caution: Do not use excessive force when removing the control panel as it can damage the connectors. 2 From inside the system, push the front panel out of the chassis. 3 Remove all the cables connecting the control panel to the chassis. Quantum DXi6900 G1 User’s Guide...
To replace the information tag: 1 Replace the information tag from the failed Node chassis in the control panel in the new Node chassis. To do this, push the information tag into the control panel slot (see Figure 142). Quantum DXi6900 G1 User’s Guide...
3 Insert the control panel into the slot in the chassis and secure the module with the screws. DXi6900 G1 Replacement Cables Table 15 lists the replacement cables that are available for DXi6900 G1. For cabling diagrams, see Appendix A, Cabling Diagrams.
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Chapter 3: FRU Removal and Replacement Procedures DXi6900 G1 Replacement Cables Part Number Description 9-02558-01 Replacement power cable (C13 to C14) Quantum DXi6900 G1 User’s Guide...
• Required DXi6900 G1 BIOS Settings Updating the DXi6900 G1 BIOS The DXI6900 G1 includes a custom Quantum BIOS that is installed on the system board in the Node. After replacing the system board, the BIOS is automatically updated to the correct Quantum version when the system boots up.
1 As the system boots, press F2 to display the System Setup Main Menu. 2 Select System BIOS and press <Enter>. 3 Verify that all BIOS settings are set to the Quantum required value, and make any changes as needed (see Table 16).
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Chapter 4: BIOS Settings Required DXi6900 G1 BIOS Settings Number of Cores SATA Settings Embedded SATA ACHI Mode/ATA Mode/RAID Mode/Off omconfig chassis biossetup attribute=EmbSata setting=Off Boot Mode BIOS/UEFI BIOS Boot Sequence Retry Disabled/Enabled Disabled BIOS Boot Settings Boot Sequence Hard Drive C:...
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Chapter 4: BIOS Settings Required DXi6900 G1 BIOS Settings Slot Disablement (Slots 1-7) Enabled/Disabled/Boot Driver Boot Driver Disabled (slots 1-7) Disabled omconfig chassis biossetup attribute=Slotn setting=BootDriverDisabled Where Slotn is (Slot1,Slot2,…) Serial Communications Serial Communication On without Console On with Console Redirection via...
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Chapter 4: BIOS Settings Required DXi6900 G1 BIOS Settings Setup Password Not Enabled/Enter Password Not Enabled Password Status Unlocked/Locked Unlocked TPM Security Off/On with Pre-boot Measurement /On without Pre- boot Measurement TPM Activation No Change No Change TPM Status Unknown...
Appendix A Cabling Diagrams Refer to the following diagrams when connecting power, SAS, Ethernet, or Fibre Channel cables to the DXi6900 G1: • Figure 143 DXi6900 G1 SAS Cabling (Node to RBODs) • Figure 144 DXi6900 G1 SAS Cabling (RBODs to EBODs) •...
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Appendix A: Cabling Diagrams Figure 143 DXi6900 G1 SAS RBOD 2 Cabling (Node to RBODs) |O|O| |O|O| Port 1 Port 2 Port 1 Port 2 Diag Diag System Node (Rear) RBOD 1 |O|O| |O|O| Port 1 Port 2 Port 1...
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Appendix A: Cabling Diagrams Figure 144 DXi6900 G1 SAS EBOD 2-1 Cabling (RBODs to EBODs) Port 1 Port 1 ID/Diag ID/Diag RBOD 2 |O|O| |O|O| Port 1 Port 2 Port 1 Port 2 Diag Diag EBOD 1-1 Port 1 Port 1...
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Appendix A: Cabling Diagrams Figure 145 DXi6900 G1 SAS EBOD 1-7 Cabling (EBODs 1-1 through Port 1 Port 1 1-7) ID/Diag ID/Diag EBOD 1-6 Port 1 Port 1 ID/Diag ID/Diag EBOD 1-5 Port 1 Port 1 ID/Diag ID/Diag EBOD 1-4...
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Appendix A: Cabling Diagrams Figure 146 DXi6900 G1 SAS EBOD 2-6 Cabling (EBODs 2-1 through Port 1 Port 1 2-6) ID/Diag ID/Diag EBOD 2-5 Port 1 Port 1 ID/Diag ID/Diag EBOD 2-4 Port 1 Port 1 ID/Diag ID/Diag EBOD 2-3...
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Appendix A: Cabling Diagrams Figure 147 DXi6900 G1 Power System Node (Rear) Cabling Primary Secondary AC Source AC Source EBOD (0 to 13) Port 1 Port 1 ID/Diag ID/Diag Primary Secondary AC Source AC Source RBOD (1 or 2) |O|O|...