Mitel MIVOICE OFFICE 400 Installation Manual
  1. Manuals
  2. Brands
  3. Mitel Manuals
  4. Conference System
  5. MiVoice Office 400
  6. Installation manual

Mitel MIVOICE OFFICE 400 Installation Manual

Hide thumbs Also See for MIVOICE OFFICE 400:
Table of Contents

Advertisement

Quick Links

MIVOICE OFFICE 400
APPLICATIONS CARD CPU2-S
VERSION R4.0
INSTALLATION GUIDE
syd-0620_en / 1.1 – R4.0 – © 01.2016

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MIVOICE OFFICE 400 and is the answer not in the manual?

Questions and answers

Related Manuals for Mitel MIVOICE OFFICE 400

Summary of Contents for Mitel MIVOICE OFFICE 400

  • Page 1 MIVOICE OFFICE 400 APPLICATIONS CARD CPU2-S VERSION R4.0 INSTALLATION GUIDE syd-0620_en / 1.1 – R4.0 – © 01.2016...
  • Page 2 The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.

  • Page 3: Table Of Contents

    About Mitel........

  • Page 4: Welcome

    – everywhere, around the clock and with all terminals, no matter what the size of the business. Mitel offers its customers a great choice with one of the largest portfolios in the industry and direct access to the cloud.
  • Page 5 The CPU2-S applications card as MiVoice Office 400 application server The CPU2-S applications card is a PC plug-in card for the Mitel 470 communi- cation server which uses a Windows operating system and has pre-installed MiVoice Office 400 applications. The card is inserted into the appropriate card slot and fitted on the backplane of the communication server.
  • Page 6 MiVoice Office 400 products comprise, or are partially based on, third-party software products. The licence information for these third-party products is listed in the user's guide of the MiVoice Office 400 product in question. Exclusion of Liability (Not valid for Australia. See section "Limited Warranty (Australia only)", page 10 on the limited warranty in Australia.)

  • Page 7: Safety Information

    Hazard warnings are affixed whenever there is a risk that improper handling may put people at risk or cause damage to the MiVoice Office 400 product. Please take note of these warnings and follow them at all times. Please also take note in particular of hazard warnings contained in the user information.

  • Page 8: About This Document

    If you wish to add additional security to your applications card, you may inte- grate it in your IT security concept and use external security devices like fire- walls. However, Mitel declines any liability for any negative impact caused by security devices like anti virus programs.
  • Page 9 Mitel Advanced Intelligent Network Specific points to note in a AIN. References to the MiVoice Office 400 configuration tool WebAdmin If you enter an equals sign in the WebAdmin search window followed by a two-digit navigation code, the view assigned to the code will au- Applications Card CPU2-S syd-0620/1.1 –...

  • Page 10: Limited Warranty (Australia Only)

    (1) year period from the date of original purchase ("Warranty Period"). If there is a defect or malfunction, Mitel shall, at its option, and as the exclusive remedy under this limited warranty, either repair or re- place the product at no charge, if returned within the warranty period.
  • Page 11 Consumer Act 2010 (the ACL), the exercise of a right conferred by such a pro- vision or any liability of Mitel in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 12 Limitation of liability 1.1 To the extent permitted by law and subject to clause 1.2 below, the liability of Mitel to you for any non-compliance with a statutory guarantee or loss or damage arising out of or in connection with...

  • Page 13: Installing The Applications Card

    Installing the applications card Manufacturer: Note: Mitel South Pacific Pty Ltd ("Mitel") Repairs to this product may be made only by the manufacturer Level 1, 219 Castlereagh Street and its authorized agents, or by others who are legally author- Sydney, NSW2000, Australia ized.
  • Page 14 Installing the applications card Take the applications card in operation To take the applications card in operation, proceed as follows: 1. Switch on the communication server. Switching on the communication server also powers up the applications card. You can see this on the the LED's On/Off key which now turns steady orange.
  • Page 15 Installing the applications card lect the IP address of the correct communication server and click the << button to apply it. Alternatively, you can also enter the correct IP address manually. Warning: If you want to change the IP address of both the communication server and the applications card, always change the IP address of the applications card first! 2.
  • Page 16 Installing the applications card Power indicators and connectors Green: Application server in operation or starting/shutting down Orange: Power supply turned on Connection for input or output devices for support staff Applications Card CPU2-S syd-0620/1.1 – R4.0 – 01.2016...

  • Page 17: Configuring The Applications Card

    Configuring the applications card Configuring the applications card Configure the applications card by executing the configuration processes in Basic configuration, IP Network and Licenses. After that the following order: you can configure the OIP application. To secure the configuration data, create a backup in the end.
  • Page 18 Configuring the applications card IP Network Settings under You will find the IP network settings here. IP network adapter settings Parameter Explanation Device Name of the network adapter integrated on the applications card (read only). MAC address MAC address of the network adapter integrated on the applications card (read only).
  • Page 19 Configuring the applications card Configuring applications Configure the mandatory applications. The hyperlinks at the bottom of the Configuration screen take you to the OIP configuration platform. Log on using the user name cpu2-emmc and the applications card password. Saving the configuration (menu Maintenance) You can create a configuration data backup under Maintenance.

  • Page 20: Configuring The Fax Server

    Configuring the fax server Configuring the fax server The server-based fax service integrated on the applications card converts incoming messages into PDF files and sends them to the recipient as an e- mail attachment. When outgoing PDF files in e-mail attachments are con- verted into fax messages.
  • Page 21 Configuring the fax server Parameter Explanation Exchange access prefix Lets you specify by selecting a prefix how an external outgoing fax mes- sage should access the exchange: • Enter the usual exchange access prefix according to the numbering plan (country-specific default value): The prefix is added to the destination number and the routing takes place via the transit route (in the default...
  • Page 22 Configuring the fax server Placeholders for fax cover pages Placeholder Information @@SENDERNAME@@ Name of the sender @@FAXORIGINATOR@@ Fax DDI @@SMTPORIGINATOR@@ E-mail address of the sender @@RECEIVER@@ Fax number @@SUBJECT@@ e-mail subject @@BODY@@ e-mail content @@DATE@@ Date of the fax transmission @@TIME@@ Time of the fax transmission Instructions on how to set up the fax service on the communication...
  • Page 23 Configuring the fax server 8. Set up the SMTP server (Configuration IP network Routing view) and ask your IT manager to set up an SMTP connector for the Exchange Server and to enter the fax domain in the Exchange Server. 9.

  • Page 24: Operation And Maintenance

    Operation and Maintenance Operation and Maintenance Here you can find basic information on activating and deactivating the ap- plications card and how to change the IP addressing afterwards. You can also find information on upgrading the software on the applications card, replacing the card and resetting the card to the factory settings.

  • Page 25: Updating System Software

    Here you will learn how to update your applications card using an update package. The update package can be downloaded directly from the Mitel download server, or you can also source an update package for the system software from your distribution partner as a ZIP file and load it onto the applications card using a USB stick.
  • Page 26 Operation and Maintenance Updating the system software via the Mitel download server Proceed as follows to carry out the software update via the Mitel download server and upgrade the operating system and pre-installed Mitel applications: 1. Create a backup of your configuration data according to the indications in "Saving the configuration (menu Maintenance)", page 19.

  • Page 27: Replacing An Applications Card

    Operation and Maintenance Note: The ZIP file must not be renamed and must not be located in a folder. Place it in the stick's root directory. 3. Open the WebAdmin, log in as Administrator and navigate to the Multime- Maintenance view.

  • Page 28: Reset Applications Card To Factory Settings

    Operation and Maintenance Reset applications card to factory settings You can reset the applications card to the factory settings. This is recom- mended if you wish to use the applications card on another communica- tion server with a different configuration, for example. Reset the applications card with WebAdmin (recommendation) To restore the applications card to the factory settings with WebAdmin pro- ceed as follows:...
  • Page 29 Operation and Maintenance 2. Either connect the monitor, keyboard and mouse directly to the applications card or establish a remote desktop connection. The IP address for the re- mote desktop connection can be seen in WebAdmin in the Configuration IP network view (IP address of the applications card setting).

  • Page 30: Making Enhancements With The Customer's Own Applications

    Support is made on a best-effort ba- sis. • As part of support services, Mitel reserves the right to have the applications card reset to the factory settings by the customer. • Mitel does not offer support for third-party applications installed by the cus- tomer.

  • Page 31: Enhancing The Applications Card At The Customer

    • The applications you install must be certified for CPU2-S by the Aastra Ap- plication Partner Programm A2P2. • The installation and configuration of the pre-installed MiVoice Office 400 applications must not be changed. Any required services must not be deac- tivated or manipulated in any way.

  • Page 32: Using The Applications Card As An Independent Application Server

    You want to use the applications card exclusively for the customer’s own ap- plications. Please note the following: • The pre-installed MiVoice Office 400 applications must be completely de-in- stalled. The de-installation of individual components is not permitted. • You can use an operating system of your choice or the pre-installed operat- ing system.
  • Page 33 7. Deinstall the pre-installed MiVoice Office 400 applications. 8. Set up the server in accordance with the customer’s requirements. Connect the IP network to the front panel LAN socket, if you operate the applications card as inde- pendent application server.

  • Page 34: Index

    Installing client applications 19 Installing the applications card 13 IP network configuration 18 Licensing 18 Limited Warranty (Australia only) 10 Maintenance 24 Mitel 4 OIP password 19 OIP user name 19 Operation 24 Applications Card CPU2-S syd-0620/1.1 – R4.0 – 01.2016...

Table of Contents