Universal Robots UR5 Service Manual page 201

7. Troubleshooting
C404A1 Runtime tries to
receive data too
often
C450A Force-Torque sensor
C450A0 Sensor data invalid
C450A1 Sensor cannot be
used, therefore it is
disabled
C450A2 Force-Torque sensor
C450A3 Force-Torque sensor
C450A4 Force-Torque sensor
is expected, but it
cannot be detected
C450A5 Force-Torque sensor
is detected but not
calibrated
C499A Motor encoder
calibration status
C499A0 Actual position isn't
final. Position error
C499A1 Actual position has
an error. Position
error
Service Manual
Communication overload
Force-Torque sensor is
defective or not mounted
correctly
Force-Torque sensor
version is newer than the
Robot software
Channel signal became
invalid
Check frequency
Force-Torque sensor is
expected, but no signals
from the sensor can be
detected.
Force-Torque sensor is
installed, but no calibration
was found
Motor encoder calibration
status
Motor encoder calibration
status
195
Same as C404A0
a) Do a Complete rebooting
sequence
b) Check for loose
connections
c) Update software
d) Contact your local
Universal Robots service
provider for assistance.
Same as C450A0
a) Do a Complete rebooting
sequence
b) Check for loose
connections
c) Check for damages to the
Tool/sensor
d) Update software
e) Contact your local
Universal Robots service
provider for assistance.
Same as C450A5
a) Conduct a complete
rebooting sequence
b) Update software
c) Contact your local
Universal Robots service
provider for assistance
Same as C499A
Same as C499A
UR5