Fax Communication Error - Xerox Phaser 6128MFP Service Manual

Fax Communication Error

Phaser 6128MFP Service Manual
The Fax has failed. The following troubleshooting procedure applies to this error.
Applicable Errors
• 033-501: Fax Codec Error
• 033-763: Fax Communication Error
Initial Actions
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Image Processor Board, PL10.6.6
IIT Sub Assembly, PL10.9.2
Troubleshooting Procedure Table
Step Actions and Questions
1 Check the system firmware.
Is the system firmware current?
2 Cycle system power.
Does the error persist?
3 Replace the I/P Board (page 8-41).
Does the error persist?
Error Messages and Codes
Wiring and Plug/Jack Map References
"Imaging" on page 10-24
"System Connections" on page 10-5
Yes
Reseat
connections to
the I/P Board,
then go to step
2.
Go to step 3.
Repalce the IIT
Sub Assembly
(page 8-82).
No
Reload system
firmware.
Complete.
Complete.
3-145