Xerox Phaser 6128MFP Service Manual page 340

General Troubleshooting
4-70
Troubleshooting Procedure Table (continued)
Step Actions and Questions
7 Check the paper condition
Is the paper dry and approved paper?
8 Check for noise when the paper is fed
into the feed slot
Does the noise come from the printer?
9 Perform the Main Motor test (page 4-41):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2.
Does the noise arise from the printer?
10 1. Reseat the Imaging Unit.
2. Perform the Main Motor test
(page 4-41): Service Mode > Engine
Diag > Motor Test > Main Motor
FULL2.
Is the noise still present?
11 1. Reseat the Transfer Belt connectors.
2. Perform the Main Motor test
(page 4-41): Service Mode > Engine
Diag > Motor Test > Main Motor
FULL2.
Is the noise still present?
12 Check for dirt or debris on the registration
rollers?
13 Check for noise when printing
Is the noise still present?
14
Check registration roller rotation.
1. Start the Main Motor test (page 4-41):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2, and while
the motor is running start the Regi
Clutch test: Service Mode > Engine
Diag > Motor Test > Regi Clutch.
Is the noise coming from the Roller(s)?
15 1. Reseat the Main Drive Assembly.
2. Perform the Main Motor test
(page 4-41): Service Mode > Engine
Diag > Motor Test > Main Motor
FULL2.
Is the noise still present?
Yes No
Go to step 9. Replace the
paper, then
go to step 8.
Go to step 9 Complete
Go to step Go to step
10. 16.
Go to step Complete
11.
Go to step Complete
12.
Clean the Go to step
rollers, then 14.
go to step
13.
Go to step Complete
14.
Replace the Go to step
Registration 15.
Roller
Assembly
and/or Metal
Registration
Roller.
Try replacing Complete
one after
another:
Imaging
Unit
(page 8-8)
Transfer
Belt
(page 8-103)
Main Drive
Assembly
(page 8-58).
Phaser 6128MFP Service Manual