Insert Output to Tray
Phaser 6128MFP Service Manual
The No Paper Sensor did not detect media on a duplex job. This troubleshooting
procedure applies to this error.
Applicable Error
•
Insert Output to Tray
Initial Actions
•
Check the condition of the No paper Sensor actuator.
•
Cycle printer power.
•
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
No Paper Sensor, PL3.2.13
Left Side Harness, PL10.4.18
MCU Board, PL10.7.7
Troubleshooting Procedure Table
Step
Actions and Questions
1
Run the No Paper Sensor test (DI-
01) (page 4-40).
Use the actuator to toggle the
sensor output.
Does the sensor operate?
2
Check connectors P/J23 and P/J234
between the MCU Board and the No
Paper Sensor.
Are the connectors secure?
3
Check Left Side Harness continuity.
Disconnect P/J23 from the MCU
Board and P/J234 from the No
Paper Sensor.
Is the harness damaged?
4
Check for +3.3 V at J23 on the MCU
Board.
Is +3.3 V available between J23-9
<=> ground when the Interlock
Switch is closed?
Error Messages and Codes
Wiring and Plug/Jack Map References
"Map 2 - Feed and Laser Unit" on page 10-7
"Media Feed" on page 10-15
Yes
Replace the
MCU Board
(page 8-57).
Go to step 3.
Repair or
replace the
harness
(PL10.4.18).
Go to step 5.
No
Go to step 2.
Reconnect the
connectors.
Go to step 4.
Replace the
MCU Board
(page 8-57).
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