Xerox Phaser 6128MFP Service Manual page 327

Phaser 6128MFP Service Manual
Troubleshooting Procedure Table (continued)
Step Actions and Questions
6 1. Update Fax Setting information for a
new fax job.
2. Send a fax to another fax machine.
3. Did the fax transmit?
7 1. Check the outside line prefix is added.
2. Is the fax number correct?
8 1. Manually dial any local phone number
using touch tone with the outside line
prefix (i.e., 9).
2. Is there a connection?
9 1. Check for the pulse. Manually dial
using pulse 20PPM.
2. Is there a connection?
10 1. Receive a fax from another fax
machine.
2. Did the reception complete?
11 1. Check the Fax setting: System > Admin
Menu > Fax Settings > Ans Select.
2. Is the Ans Select setting correct?
12 1. Check the Auto Answer Fax value:
System > Admin Menu > Fax Settings
> Auto Answer Fax.
2. Does the value exceed 30?
General Troubleshooting
Yes No
Go to step Note: Error
10. 035-752
occurs when
the receiving
line is busy.
If the line is
not busy,
resend fax.
Go to step 7.
Check the Retry the fax
following transmission.
information:
System >
Admin
Menu > Fax
Settings.
Ans Select
Line Type
Dialing Type
Go to step 3. Go to step 9.
Go to step 3. Set pulse to
10PPM.
Go to step 3.
Complete. Check the
Connect Secure
additional settings:
devices such System >
as external Admin
Menu >
telephone
and Secure
answering Settings >
machine. Secure
Receive.
Is Secure
Rcv. Set
Disable? (the
default is
Disable)
Go to step Correct the
12. setting.
Set the value Replace the
to below 30. Image
Processor
Board
(page 8-41).
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