Xerox Phaser 6128MFP Service Manual page 331

Phaser 6128MFP Service Manual
Troubleshooting Procedure Table (continued)
Step Actions and Questions
2 Does the error occur when sending a Fax? Go to step 3. Check with
3 Check the Fax settings: System > Admin
Menu > Fax Settings > Color Fax.
Is the Color Fax setting On?
4 Check the original document.
Is the customer using a color document?
5
Did the user select Color Fax mode?
General Troubleshooting
Yes No
the sender
on
information:
Fax machine
Original
document
Fax settings
Fax menu
Go to step 4. Turn the
Color Fax
setting On.
Go to step 5. Complete.
Replace the Complete.
IIT Sub
Assembly
(page 8-82).
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