Error Messages and Codes
Non-Xerox Toner
Applicable Error
Initial Actions
3-68
The Printer does not have a genuine Xerox Print Cartridge installed. The following
troubleshooting procedure applies to this error.
•
Non-Xerox Toner
•
Check the Toner Cartridge manufactuer.
•
Cycle printer power.
•
If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Image Processor Board, PL10.6.6.
Troubleshooting Procedure Table
Step
Actions and Questions
1
Is the cartridge a Xerox cartridge?
2
Check the Non-Xerox Toner setting
in the Set Up menu.
Is the
3
Check the installed cartridges by
replacing each with known good
cartridges.
Does the error persist?
Wiring and Plug/Jack References
Yes
No
Go to step 2.
Complete.
Set the value to
Go to step 3.
Off.
Replace the I/P
Complete.
Board
(page 8-41).
Phaser 6128MFP Service Manual