Non-Xerox Toner - Xerox Phaser 6128MFP Service Manual

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Error Messages and Codes

Non-Xerox Toner

Applicable Error
Initial Actions
3-68
The Printer does not have a genuine Xerox Print Cartridge installed. The following
troubleshooting procedure applies to this error.
Non-Xerox Toner
Check the Toner Cartridge manufactuer.
Cycle printer power.
If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Image Processor Board, PL10.6.6.
Troubleshooting Procedure Table
Step
Actions and Questions
1
Is the cartridge a Xerox cartridge?
2
Check the Non-Xerox Toner setting
in the Set Up menu.
Is the
3
Check the installed cartridges by
replacing each with known good
cartridges.
Does the error persist?
Wiring and Plug/Jack References
Yes
No
Go to step 2.
Complete.
Set the value to
Go to step 3.
Off.
Replace the I/P
Complete.
Board
(page 8-41).
Phaser 6128MFP Service Manual

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