Error Messages and Codes
Firmware Errors
Applicable Errors
Initial Actions
3-94
MPC firmware download has failed . The following troubleshooting procedure
applies to this error.
•
016-737: Format Error
•
016-738: MPC Error
•
016-741: Protection Error
•
016-742: Invalid ID Error
•
016-743: Range Check Error
•
016-744: Check Sum Error
•
016-745: Header Error
•
Check system firmware version.
•
Cycle printer power.
•
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Image Processor Board, PL10.6.6
Troubleshooting Procedure Table
Step
Actions and Questions
1
Check the system firmware version.
Is the system firmware the correct
version?
2
Check the network or USB
connection connection, then cycle
system power.
Does the error still occur?
3
Reseat connections on the Image
Processor Board, then cycle system
power.
Does the error persist?
Wiring and Plug/Jack Map References
Yes
No
Go to step 2.
Update the
firmware .
Go to step 3.
Complete.
Replace the
Complete.
Image
Processor Board
(page 8-41).
Phaser 6128MFP Service Manual