Error Messages and Codes
Configuration, Memory, and Firmware Errors
Invalid User Error
Applicable Error
Initial Actions
Disabled Func Error
Applicable Error
Initial Actions
3-86
The system does not recognize the user. This troubleshooting procedure applies to
this error.
•
016-757: Invalid User Error
•
Check account setup.
•
Cycle printer power.
•
If the problem persists, follow the procedure below.
Troubleshooting Procedure Table
Step
Actions and Questions
1
Check user account setup.
Does the error persist?
2
Check network connections.
Is the system connected to the
network?
A disabled operation was attempted. This troubleshooting procedure applies to
this error.
•
016-758: Disabled Func Error
•
Check the print driver version.
•
Cycle printer power.
•
If the problem persists, follow the procedure below.
Yes
No
Configure the
Complete.
user account.
Go to step 2.
Have the
Connect the
customer
network.
contact their
system
administrator.
Phaser 6128MFP Service Manual