E713-0010-05: Communication Error; E713-0011-05: Communication Error - Canon imageRUNNER ADVANCE C3500 III Series Service Manual

E713-0010-05
Detection Description
Remedy
E713-0011-05
Detection Description
Remedy
Communication error
Timeout was detected in communication between the host machine and the finisher.
[Related parts] R1.00
a. STAPLE/BOOKLET FINISHER-AA1
- Harness between the DC Controller PCB (UN049/J182) and the Finisher Controller PCB
- Harness between the Low Voltage Power Supply PCB (UN01/J306) and the Relay Path Unit
(J1186)
- DC Controller PCB (UN049)
- Relay Path Unit
- Finisher Controller PCB
- Low Voltage Power Supply PCB (UN01)
[Remedy] Check/replace the related harness/cable, connector and parts.
[Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
b. INNER FINISHER-K1
- Harness between theDC Controller PCB (UN049/J182) and the Finisher Controller PCB
- DC Controller PCB (UN049)
- Relay Path Unit
- Finisher Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
[Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Communication error
Retransmission of NACK was detected consecutively in communication between the host machine
and the finisher.
[Related parts] R1.00
a. STAPLE/BOOKLET FINISHER-AA1
- Harness between the DC Controller PCB (UN049/J182) and the Finisher Controller PCB
- Harness between the Low Voltage Power Supply PCB (UN01/J306) and the Relay Path Unit
(J1186)
- DC Controller PCB (UN049)
- Relay Path Unit
- Finisher Controller PCB
- Low Voltage Power Supply PCB (UN01)
[Remedy] Check/replace the related harness/cable, connector and parts.
[Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
b. INNER FINISHER-K1
- Harness between theDC Controller PCB (UN049/J182) and the Finisher Controller PCB
- DC Controller PCB (UN049)
- Relay Path Unit
- Finisher Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
[Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
447
7. Error/Jam/Alarm