Error Code (Fax); How To View Fax Error Codes; User Error Codes; Service Error Code - Canon imageRUNNER ADVANCE C3500 III Series Service Manual

Table of Contents

Error Code (FAX)

When the service mode #1 SSSW SW01 Bit0 is set to "1" after installing the Fax Board, service error code is output on the

communication management report, reception result report, and error transmission report in the event that the communication is

resulted in an error.

Moreover, when an error occurs, the error code can be checked by performing the following procedure.

Status Monitor/Cancel > Send > Job Log > Details

The error codes displayed on the screen are shown in a list in "User Error Codes" and "Service Error Codes".

For remedies for user error codes, refer to the User's Guide. For remedies for service error codes, refer to "G3/G4 Facsimile Error

Code List (REVISION 2)" (document number: HY8-23A0-020) provided as a separate volume.

Regarding the user error codes, refer to Top > Troubleshooting > A Message or a Number Starting with "#" (an Error Code) Is

Displayed > Countermeasures for Each Error Code.

[T/R] An instruction of disconnec-

tion (BYE) was received from the

network at an unexpected time.

Perform a communication again.

at time of transmission, the procedural signal has been transmitted more than speci-

the modem speed does not match that of the other party.

at time of transmission, fall-back cannot be used.

at time of reception, EOL cannot be detected for 5 sec (15 sec if CBT).

at time of transmission, RTN or PIN is received.

at time of reception, the procedural signal is received for 6 sec while in wait for the

at time of reception, the transmitting party cannot use fall-back.

at time of transmission, a signal other than DIS, DTC, FTT, CFR, or CRP is received,

and the procedural signal has been sent more than specified.

memory error has occurred.

7. Error/Jam/Alarm