E196-000F-05 Communication Error; E196-0100-05 Communication Error; E196-0101-05 Communication Error; E196-010F-05 Communication Error - Canon imageRUNNER ADVANCE C3500 III Series Service Manual

E196-000F-05
Detection Description
Remedy
E196-0100-05
Detection Description
Remedy
E196-0101-05
Detection Description
Remedy
E196-010F-05
Detection Description
Remedy
Communication error
The number of read/write job data to the DCON EEPROM exceeded 100.
[Related parts]
- DC Controller PCB
[Remedy] Check/replace the related harness/cable, connector and parts.
[Reference]
Before replacing the DC Controller PCB, back up the service mode data and restore the backup
data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Communication error
The NACK (a negative reply sent by the reception side to the sending side) was received 3 times
in communication from the DC Controller PCB (CPU) to the SCNR EEPROM.
[Related parts]
- Laser Scanner Unit
- DC Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Check the disconnection of the DC Controller PCB Harness/Connector.
2. Check the disconnection of the Laser Scanner Unit Harness/Connector.
3. Replace the DC Controller.
4. Replace the Laser Scanner Unit.
[Reference]
Before replacing the DC Controller PCB, back up the service mode data and restore the backup
data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Communication error
Although access to the SCNR EEPROM from the DC Controller PCB (CPU) was performed 3
times, no response was received and timeout occurred.
[Related parts]
- Laser Scanner Unit
- DC Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Check the disconnection of the Laser Scanner Unit Harness/Connector.
2. Check the disconnection of the DC Controller PCB Harness/Connector.
3. Replace the Laser Scanner Unit.
4. Replace the DC Controller PCB.
[Reference]
Before replacing the DC Controller PCB, back up the service mode data and restore the backup
data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Communication error
The number of read/write job data to the SCNR EEPROM exceeded 100.
[Related parts]
- Laser Scanner Unit
- DC Controller PCB
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Check the disconnection of the Laser Scanner Unit Harness/Connector.
2. Check the disconnection of the DC Controller PCB Harness/Connector.
3. Replace the Laser Scanner Unit.
4. Replace the DC Controller PCB.
[Reference]
Before replacing the DC Controller PCB, back up the service mode data and restore the backup
data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
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7. Error/Jam/Alarm