An Error Message Appears On The Screen; Image Position And Size Incorrect When Scanning From The Machine's Operation Panel; Service Error 5100 Is Displayed; Writing Error/Output Error/Communication Error - Canon PIXMA MP500 User Manual

Image position and size incorrect when scanning from the machine's
operation panel
Cause
MP Navigator settings do not match
the originals.

An Error Message Appears on the Screen

Service Error 5100 is Displayed

Cause
Movement of the Print Head Holder
is blocked.

Writing Error/Output Error/Communication Error

Cause
Machine is not ready.
Paper is not loaded.
Printer port setting does not match
the interface connected to the
machine.
130 Troubleshooting
Set the MP Navigator [Document Type] and [Document Size] to match
those of the originals being scanned. For more information, refer to the
Scan Guide.
Clear the paper jam or foreign object that is preventing the Print Head
Holder from moving, cancel printing from your computer, then turn off the
machine and turn it back on again.
Ensure that the lamp on the Operation Panel lights.
If the lamp on the Operation Panel is off, turn the machine on.
While [Copy] is flashing, the machine is initializing. Wait until [Copy] stops
flashing and stays lit. When the Alarm Lamp is flashing orange, an error
may occur in the machine. For details on how to resolve the error, refer to
"An Error Message is Displayed on the LCD" on page
Load paper and press the [OK].
If paper is loaded, ensure that the paper source (the Auto Sheet Feeder or
Cassette) is selected correctly. If the paper source is not selected
correctly, use [Feed Switch] or the printer driver to change the paper
source.
If this error (Paper is not loaded) is ignored for a certain period of time, an
additional message may be displayed.
Check the printer port settings.
1. Click [Start] and select [Control Panel], [Printers and Other Hardware],
and then [Printers and Faxes].
For non-Windows XP, click [Start], select [Settings], and then [Printers].
2. Select the icon of your machine.
3. Open the [File] menu and select [Properties].
4. Click the [Ports] tab (or the [Details] tab) to confirm the port settings.
A USB port is selected if either [USBnnn (Canon MP500 Series Printer)]
or [MPUSBPRNnn (Canon MP500 Printer)] (where n is a number) is
indicated.
If the port setting is not correct, change the port setting according to
the interface you are using on the [Ports] tab (or the [Details] tab), or
reinstall the MP Drivers.
Action
Action
Action
105.
Chapter 11