[026] Sensor/Transmitter Communications Failure; [028] Core Process Write Failure; [030] Incorrect Board Type - Emerson Micro Motion 5700 Configuration And Use Manual

Troubleshooting
March 2019
4. Ensure that all meter components are grounded properly.
5. Evaluate the environment for sources of high electromagnetic interference (EMI) and relocate the
transmitter or wiring as necessary.
6. Reboot or power-cycle the transmitter to see if the alert clears.
7. If the alert persists, replace the core processor.

17.13.15 [026] Sensor/Transmitter Communications Failure

Alert
Sensor-Transmitter Communication Error
Cause
The transmitter has lost communication with the core processor, or there have been too many
communications errors.
Recommended actions
1. Check the wiring between the sensor and the transmitter.
2. Verify the power to both the transmitter and core processor.
3. Cycle power to the transmitter.
4. If the alert persists:
a) Replace the core processor.
b) If that does not solve the problem, restore the original core processor and replace the
transmitter.
c) If that does not solve the problem, replace both the transmitter and the core processor.

17.13.16 [028] Core Process Write Failure

Alert
Sensor-Transmitter Communication Error
Cause
A write to the core processor failed.
Recommended actions
1. Reboot or power-cycle the transmitter to see if the alert clears.
2. Contact customer service about replacing the core processor or transmitter.

17.13.17 [030] Incorrect Board Type

Alert
Configuration Error
268 Micro Motion Model 5700 Transmitters with Configurable Outputs
Configuration and Use Manual
MMI-20025166